Damaged return? no

Okay, Let me start by say I loved Verizon.
Anyways. I was called around December by Verizon and asked if I wanted to up my data for free so I said yes. Then later in the phone call I was asked if I wanted to upgrade to the driod turbo by trading in my minis which I said yes.
Few days later I got my new turbos. Which was 3 phones anyways it took me like 3-5 days to send my old minis back cause my dad is a truck driver and he wasnt in town. Anyways I sent my 3 minis back in the provide packaging with a letter with my info in it. 2 weeks pass and I start getting this message. About my device wasnt received after getting messages about the other two phones being received. Which I thought was odd. So I called Verizon and they said the never received the device which is the number ending in 3492. Anyways they said they would contact their warehouse and get back to me. A week passes and still no call back so I call them and they say they'll do the same and call me back. So now its been like a month and a half since I returned the phones and I finally get a response and they say one of the phones I turned in was damaged? Now I'm ******. It took them a month and a half to tell me that it seems odd what is it they lost my phone or coming up with an excuse to get my money. Anyways my phone was just replaced like two months early by assurian cause my wife broke it. So I know they're was no damage and I inspected them before I sent them and they are kept in cases. Anyways I would really like to have someone at Verizon resolve this. I'm getting no where on the phone with Verizon. I will not pay $299 for a phone that was not damaged. Or lost!!
Anyways I will switch to us cellular if this doesn't get resolved. I'm already I npaying a crazy bill with y'all but I like the service but if this is how its gonna be I'll switch to the second best in my area.

I'd like to start by saying that I don't intend to be argumentative or demeaning in any way here. I completely understand how you feel. I would like to add a bit of perspective though, if I could.
First thing, I seriously doubt that Verizon would need to resort to fraudulently charging for damaged devices in order to make a profit. Its a pretty huge, well established, and respected company, and that just doesn't make sense. That's not to say that mistakes can't be made, and it seems that there were, since first you were told that the device wasn't recieved, and then afterwards, it became an issue of the phone being damaged.
That could easily have been an automatic message that sends out when the phone goes a certain amount of time without being checked fully back in to warehouse inventory. It very well could still have been in the inspection stage.
As far as the damage, here we run into a confusing territory. Could it have been banged up in the mail, in the warehouse, or then could the damage have been internal and therefore invisible to your own inspection? There can be stress fractures on the inner screen that you would never be able to detect by looking at the outer screen.
Seeing as this was an Asurion phone, there is always the possibility that your phone was rebuilt from a damaged phone Asurion took in from another claim. They may have used internal parts that were damaged... Maybe not, who knows? The phone could also have suffered internal damage from a drop that didn't harm the outside. It happens.
I would see if you can find out what exactly it was that was damaged on the phone. This should give a bit more insight into the cause.

Similar Messages

Purpose & Net Value of Return PO - For Damaged or Recycled Material or both

Dear all
As far as I know about the Return PO, they are summarized as follows:
Examples for returns for purchase order:
. You procure filters from a vendor. You return the dirty filters to the vendor for recycling.
. You have agreed with your cable vendors that you can return cable remnants to them. You then receive a credit memo for the value of the copper contained in the cables.
This is always happen after we have posted Invoice Verification (MIRO) in the system and make the Outgoing Payment (F-53).
Question 01:
Does return PO cover both scenario such as
(a)Return the damaged material to vendor which we discover its defect after invoice verification or post outgoing payment has been made?
(b) Return the recycle material to vendor after invoice verification or post outgoing payment has been made?
Question 02:
We are using Info Record for the material.
(a) In the case of Return the damaged material to vendor, the return PO will have the net value suggested from info record
and it makes sense since we want our AP (account payable) to be reduced.
(b) In the case of Return the recycle material to vendor, the return PO will have the net value suggested from info record but
iit makes no sense as vendor will not agree to have the recycle material same price as the first purchase price.
Please advise.
Thanks.
Edited by: Daimos on Oct 12, 2009 3:28 PM

Hi,
Q-1
a) Return the damaged material to vendor which we discover its defect after invoice verification or post outgoing payment has been made?
For damaged returns, you need to cancel the Gr Posted , movement type 102 and thenreturn it to vendor using movement type 122. So return P.o. function is not applicable here.
b) Return the recycle material to vendor after invoice verification or post outgoing payment has been made?
Yes , for recycled material as stated by you it is applicable.
We use return purchase order, when purchase order is made. Here we tick the Returns indicator in the item overview of purchase order screen.Movement type for return indicaort is 161.
Also would like to add a example here;
Q-2) In the case of Return the recycle material to vendor, the return PO will have the net value suggested from info record but
iit makes no sense as vendor will not agree to have the recycle material same price as the first purchase price.
Supopose you order a printer cartridges from your vendor for which you are creating retun P.O. then you must define top two material number one with full printer cartridges, for which you pay vendor and other material number for empty cartridges for which you create a credit memo when you return them..
So when here you can create a Purchasing info record for empty cartridges with a price agreed with your vendor, and can create a credit memo.
So now you have two info records one for full filed cartridges and other one for empty cartridges . So price issue will ntoa rise.
Regards,
Tushar Patankar
Edited by: Tushar Patankar on Oct 13, 2009 11:47 AM

Sales return before invoice generation

Hi Experts,
can we take material return before invoice generation
sales order -
>delivery----
>sales return -
> actual invoice
10 nos 10 nos 2 nos 8 nos
for example sales order 10 quantity, delivery 10 quantity but 2 quantity damaged returned 2 quantity by customer good recived 2 quantity then at the end we generate invoice of 8 quantity. this is done to avoid creating credit memo a number of time.
looking for your reply
Regards,
subhro.

this is done to avoid creating credit memo a number of time
When there is a standard procedure to create a credit memo for returns, I dont know why you want to deviate this which is not at all recommended.
If creating credit memo is a regular process for your client (ideally it should not be the case), you can consider giving a BDC for the same. Instead avoiding creation of credit memo is not adviceable.
thanks
G. Lakshmipathi

How to change the size of the caret in a JTextPane

I have text of different font sizes and the default caret height is the height of the text with the maximum font size. How do I change the caret height so that it matches the height of the text with the specified font size ?

This has been a real pain in the butt to figure out, but I think I finally got it. If you create your own caret (subclass of DefaultCaret) then you override its paint() and damage() methods. I was having all kinds of problems with this though. I was getting pieces of carets left behind when I moved with the arrow keys, etc... from the helps I found. The arrow keys were my big problem.
I think I finally figured out that the damage() simply does need to specify an area a little bigger than the old caret so it can blank it out. Then I think others had a logic problem, and Sun does not make this problem clear. What happens it that I think repaint() calls paint() who then uses the bigger x, y, height and width parameters that got set in damage(), which was causing my problems because the damage size was bigger than the size I wanted to create my caret with. What I do is figure out my area from the font I am using (another trick) and make them (the charWd and charHt) variables class variables. I calculate them in damage, use a bigger area to blank out my old caret in damage, and then used the correct caret size I calculated in damage() in paint(), instead of the rectangle values that seem to get passed from damage() to paint(). That was the problem in other examples.
Here is my code:
run with java caretPain
run with java caretPain -1 to see my fixed version
run with java caretPain -2 to see some problems
// written by: Stan Towianski
import java.awt.*;
import java.awt.event.*;
import java.util.Hashtable;
import java.util.ArrayList;
import javax.swing.*;
import javax.swing.text.*;
import javax.swing.event.*;
import javax.swing.undo.*;
import javax.swing.plaf.basic.*;
import javax.swing.text.*;
import javax.swing.plaf.*;
import java.net.URL;
import java.io.*;
import java.beans.*;
public class caretPain extends JFrame {
static caretPain CRTP2;
JPanel contentPane;
JTextPane textPane;
JTextPane textPane2;
JScrollPane scrollPane;
JSplitPane splitPane;
String newline = "\n";
static final int MAX_CHARACTERS = 300100;
static int FrameWidth = 500;
static int FrameHeight = 300;
String caretType = "blockOutline";
static int useSpecialCaret = 0;
DefaultCaret useCaret = new MyCaret();
public caretPain() {
textPane = new JTextPane( new DefaultStyledDocument() );
textPane2 = new JTextPane( new DefaultStyledDocument() );
if ( useSpecialCaret == 1 )
System.out.println( "using special caret 1" );
textPane.setCaret( useCaret );
else if ( useSpecialCaret == 2 )
System.out.println( "using special caret 2" );
textPane.setCaret( new WsCaret() );
textPane.setCaretPosition(0);
textPane.setMargin(new Insets(5,5,5,5));
scrollPane = new JScrollPane(textPane);
textPane.setPreferredSize(new Dimension(FrameWidth, FrameHeight));
JScrollPane scrollPane = new JScrollPane(textPane);
//Create a split pane for the change log and the text area.
splitPane = new JSplitPane( JSplitPane.HORIZONTAL_SPLIT,
textPane, textPane2 );
splitPane.setOneTouchExpandable(true);
//Add the components to the frame.
contentPane = new JPanel(new BorderLayout());
contentPane.add(splitPane, BorderLayout.CENTER);
setContentPane(contentPane);
class MyCaret extends DefaultCaret
int charWd = 30;
int charHt = 30;
// draw the caret
public void paint(Graphics g)
System.err.println( "entered MyCaret.paint()" );
if ( ! isVisible() )
System.err.println( "exiting because not visible" );
return;
try {
JTextComponent c = getComponent();
int dot = getDot();
Rectangle r = c.modelToView(dot);
System.err.println("caret: text position: " + dot +
", view location = [" +
r.x + ", " + r.y + "]" +
newline);
g.setColor(c.getCaretColor());
//g.drawLine(r.x, r.y + r.height - 1, r.x + 14, r.y + r.height - 1);
System.err.println( "caretType =" + caretType ); //+ " component =" + c.toString() );
if ( caretType.equals( "blockOutline" ) )
g.drawRect( r.x, r.y, charWd, charHt );
else if ( caretType.equals( "block" ) )
g.fillRect( r.x, r.y, charWd, charHt );
else if ( caretType.equals( "bar" ) )
g.drawLine( r.x, r.y, r.x, r.y + charHt );
catch (BadLocationException e) {
System.err.println( "bad caret loc" + e);
// specify the size of the caret for redrawing
// and do repaint() -- this is called when the
// caret moves
//protected synchronized void damage(Rectangle r)
public synchronized void damage(Rectangle r)
System.err.println( "entered MyCaret.damage()" );
System.err.println("caret.damage(): text position: " + getDot() +
", view location = [" +
r.x + ", " + r.y + "]" +
newline);
//FontMetrics fm = g.getFontMetrics();
//System.out.println( "textPane getfont =" + textPane.getFont() );
//System.out.println( "\n\n read in attribs font size =" + textPane.getInputAttributes().getAttribute(StyleConstants.FontSize) + "\n\n" );
//int ii = Integer.parseInt( (String) textPane.getInputAttributes().getAttribute( StyleConstants.FontSize ) );
int ii = Integer.parseInt( String.valueOf( textPane.getInputAttributes().getAttribute( StyleConstants.FontSize ) ) );
//System.out.println( "textPane input attrib font size =" + ii );
Font f = new Font( "ff", Font.PLAIN, ii );
//System.out.println( "textPane input attrib font =" + f );
FontMetrics fm = getFontMetrics( f );
//FontMetrics fm = g.getFontMetrics();
//FontMetrics fm = getFontMetrics( textPane.getInputAttributes().getAttribute( StyleConstants.FontSize ) );
//MutableAttributeSet inputAttributes = getInputAttributes();
//String fs = textPane.getAttribute( "FontSize" );
//System.out.println( "\n\n read font size =" + textPane.getCharacterAttributes().getAttribute(StyleConstants.FontSize) + "\n\n" );
charWd = fm.charWidth( 'k' );
charHt= fm.getHeight();
//System.out.println( "font width =" + charWd + " font height =" + charHt + " font =" + fm.toString());
if ( r == null )
System.err.println( "caret.damage() return on rectangle == null" );
return;
x = r.x - 2;
y = r.y - 2; // + r.height - 2;
width = charWd + 4; //textPane.getColumnWidth();
height = charHt + 4; //textPane.getRowHeight();
System.err.println("caret.damage(): set caret width, height, x, y =" + width + "," + height + "," + x + "," + y );
repaint();
//repaint();
public class WsCaret extends DefaultCaret {
transient private int[] flagXPoints = new int[3];
transient private int[] flagYPoints = new int[3];
public WsCaret() {
this.setBlinkRate(500);
public void paint(Graphics g) {
if(isVisible()) {
JTextComponent component = this.getComponent();
TextUI mapper = component.getUI();
Rectangle r = null;
try {
r = mapper.modelToView(component, this.getDot());
catch(BadLocationException exc) {}
//System.out.println( "rect r =" + r.toString() );
//g.drawLine(r.x, r.y, r.x, r.y + r.height - 1);
//g.drawLine(r.x+1, r.y, r.x+1, r.y + r.height - 1);
g.drawRect( r.x, r.y, 10, r.height );
Document doc = component.getDocument();
if (doc instanceof AbstractDocument) {
Element bidi = ((AbstractDocument)doc).getBidiRootElement();
if ((bidi != null) && (bidi.getElementCount() > 1)) {
// there are multiple directions present.
flagXPoints[0] = r.x;
flagYPoints[0] = r.y;
flagXPoints[1] = r.x;
flagYPoints[1] = r.y + 4;
flagYPoints[2] = r.y;
flagXPoints[2] = (true) ? r.x + 5 : r.x - 4;
System.out.println( "going g.fillPolygon" );
g.fillPolygon(flagXPoints, flagYPoints, 3);
protected synchronized void damage(Rectangle r) {
if (r != null) {
this.x = r.x - 4;
this.y = r.y;
//there must be a better way to doing this, but for now you
//just increase the width so that it will cover the new caret's size
this.width = 20; // the original width is 10
this.height = r.height;
//this.height = r.height + 20;
//this.height = 10;
repaint();
//The standard main method.
public static void main(String[] args) {
if ( args.length > 0 )
System.out.println( "found arg so will use special caret." );
if ( args[0].equals( "-1" ) )
useSpecialCaret = 1;
else if ( args[0].equals( "-2" ) )
useSpecialCaret = 2;
else
System.out.println( "found no arg so will standard caret." );
System.out.println( "give arg: -1 to get Stan\'s working caret" );
System.out.println( "give arg: -2 to get another example\'s caret" );
try
CRTP2 = new caretPain();
catch (Exception ex)
System.out.println("Error creating CRTP2: " + ex);
ex.printStackTrace();
System.exit(0);
CRTP2.addWindowListener(new WindowAdapter() {
public void windowClosing(WindowEvent e) {
System.exit(0);
public void windowActivated(WindowEvent e) {
CRTP2.textPane.requestFocus();
CRTP2.setTitle( "This is my title you" );
CRTP2.pack();
CRTP2.setVisible(true);

Unthinkable Policy

A tech representative suggested to replace our Iphone4 with a refurbished one because the lock button is broken. We agreed to make the switch. A week later i received an email for a Damaged Return Fee for $299. It seems that they are charging for the return and alleging that the broken part is not covered by the warranty. Alright, i requested for a return of the old phone and we will return the refurbished one. The old one was still functioning except for the lock button. I figured we will deal with it or i can get a used one off Ebay. Guess what, Verizon does not give you that choice. They said that they cannot give back the original one because it is thrown in a bin amongst the rest of returned phones. I was livid. I was willing to pay a shipping fee, a diagnostic fee but do not charge me $299 for an iphone4 which could be bought for less somewhere else. The tech represtentative never mentioned this scenario. Otherwise, I would never have agreed on the switch. Is this a scheme?

Agreed, i am aware of that. But the problem was they missed to tell me that the switch was considered a final transaction. Once it goes through the warehouse inspection - it becomes your word against theirs. I stand by the fact that the phone was fully functioning and the power button was the problem for the return (which I would reiterate was offered by the tech rep). If explained properly, I would not even have risked returning the phone. Now, i would hesitate to make a return, even if it could be a manufacturer's warranty issue. I would never know how their diagnostic would turn out. In the future, i will opt to go to the Apple Store and ask for an analysis before returning anything through Verizon. I'm over this, i learned a great deal. I just hope no one has to go through something like this. I had to give up an upgrade just so i don't pay the $299. It's still a loss on my part

Cracked TV, a UPS claim, and an unusable protection plan--and poor customer service

Best Buy has some serious issues with customer service. I recently tried to exchange/return/fix a 46-inch smart TV my father purchased from BestBuy.com. It came damaged. Immediately upon walking in and asking to exchange our damaged TV, the three customer service team members took the television from us and whisked it off behind the scenes. They did not tell us what they were doing, nor did they tell us they had called in a supervisor. The supervisor (at least I presume she was the supervisor because she did not introduce herself or state why she was there) came over and said “So what’s your “story” behind the damage to the TV?” I stared blankly at her because it felt like she was accusing me of something, and she repeated, “Tell me what happened when you opened it?” I explained that because the TV arrived four days early, we didn’t have a place for it right away and we put it in an office where it would be safe. We opened it a few days later. Yes, we had assembled it, because we opened the TV with the screen away from us and assembled the base from behind. It was only when we turned the TV around that we saw the cracked screen and the shards of plastic on the floor. Then we dissembled it and put everything back in the box to take to Best Buy. Yes, we noticed some damage to the box, but it looked minor. The supervisor told me that it looked like the TV was damaged when it was installed. I told her we did not drop, kick, or otherwise damage the television. We were incredibly careful, because it was a gift and very expensive. She said the damage must have been done in transit then. Best Buy was not responsible. All they could do was put in a claim for UPS. I asked about the Geek Squad protection purchased with the TV and was told that only counted for software. I pointed out that Best Buy’s website clearly states that the stores accept returns from BestBuy.com and that Best Buy also accepts damaged returns. She didn’t reply to that, just said she was sorry and left. I work in customer service. I know people can be dishonest and are always trying to get as much as the can for very little. I also know that regardless whether the customer is right or wrong, he/she should always be treated respectfully. I do not feel I was treated with respect. I felt like a criminal from the moment the team took my TV from me. The supervisor practically accused me of lying and did not seem to listen to my explanation. She did not even stay to see the transaction through, but left (the store was fairly empty at this time) and I had to wait, twiddling my thumbs, while two other customer service members took another fifteen minutes to set up my claim with UPS. Neither one spoke or looked at me during this process. Now, I have a $500 television set with a large crack in the screen, a claim with UPS that may take weeks to resolve, a 5-year $100 protection plan on a TV I won’t ever be able to use, and a lingering bad taste about Best Buy. I have never walked out of a store feeling as small as this experience made me feel. The sad thing is that I had planned on purchasing more items from Best Buy over the next couple of months. Rest assured, they will be purchased elsewhere. The only person who smiled or wished me a good day upon exit was the guard at the door. I will not be returning to this or any Best Buy store.

Hello eab64 –
It is regrettable that you had such a poor experience when you brought your father’s TV into our store, and for that I am truly sorry. The way the customer service associates and supervisor treated you was unacceptable. We in no way want you to feel like a criminal, or feel like you’re being accused of wrong doing when all you’re trying to do is get your product fixed. It is also clear many of the actions taken in the store may not have been clearly communicated to you.
It is standard procedure for damaged or defective TV’s brought in store to be taken in back where they can be setup and our customer service associates can perform an assessment. This should have been clearly communicated to you. Once any damage or defect was assessed, ideally the supervisor should have approached you with a solution, and not accusations.
The store did offer you the correct solution in the end, regrettably this too sounds like it was not communicated as well as it should have been. Our Return and Exchange Promise does not allow the return of damaged products, and the Geek Squad Protection (GSP) plan for televisions does not cover damage to the panel beyond burnt our pixels and image burn in. Because this damage occurred during shipping, a claim with UPS is the correct course of action. UPS claims can usually take up to 8 business days, and I am sorry we are unable to offer you a more immediate solution.
Please feel free to reach out to me if you have any additional questions or concerns.
Sincerely,

Accidental damage mac within 7 days exchange/return period.

Hello,
I am wondering if I am still eligible for 7 days of exchange/return service after I bought my mac air 11'' this week. I accidentally dropped it on the floor while I was asleep the night I bought it. Is it possible to still return/exchange it?
Thanks!

sorry to say - you can not exchange or return it if there are any visible damages. and because of the macbook being dropped, if there are any visible sign of being dropped, your warranty might be considered void by apple.
as steve359 has mentioned - it is not covered under warranty.
i hope your macbook is still runnng fine with no issues - i hate to see a good macbook go to waste.
good luck

Returning my Damage Tablet

hey guys, wats up i want some information on the procedures and policy with returning or exchanging a tablet the has a active warrenty. the damage to the table was actually caused by the user would that affect the process of returning

hi sandysantema,
Welcome to the Lenovo Forums
Was there any physical damage on the tablet? If there is, you will not be able to return it (though you can call lenovo for service, there maybe a charge as physical damage is not convered under the warranty).
If the damage is software (i.e. apps are missing / not working), you need to check the policy of the store where you purchased it from (i.e. If you purchased it in bestbuy, see Bestbuy's Return & Exchange Policy)
Hope this helps.
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Return & Sales of Damaged Goods

We issue 4 articles to a project. The project is for a year. At the end of the project they used 3 articles. 4th article they want to return back to store. While checking the stock the stores found that the article is damaged.
They return the stock to the stores and maintain it as damaged stock type. Example the cost of material is 500 USD
They have a committee to check for the damaged article and they come to a conclusion to sell it for 200 USD.
If they do normal sales, the system will show below cost. The requirement is to make bring down the cost of the article for example 150 USD, to show profit of 50 USD.
Is it possible to reduce the cost of one article ?
What other solution is available to solve the issue ?

Dear Jijo,
This is what i can propose given the situation you are in :
Cost of Material Procured : USD 500
Saleable Value as of now : USD 200
The way you can handle is like this :
1. Do a material revaluation using MR21 and reduce the cost to USD 150 - However please note that in this case the system will hit a P&L account and losses of USD 350 ( 500 - 150) will be booked
2. Now you can do a normal sale @ USD 200. In this case you will make a profit of USD 50
3. Overall the organisation losses USD 300. Which would have been the case if you would have made a direct sale @ USD 200.
Hence to conclude the only way out could be to return the article back to the Vendor ( against the PO it was procured) . The do a good receipt at a lower value . Though this is technically possible but i am sure the finance guys will not agree to it, as it is manipulating the books ( Unless the vendor agrees to receive USD 200 for the product)
Hope this helps
regards
Manish

When installing Maverick on my 17" Macbook pro I got the message that my HD is damaged and can't be repaired. I now can't restart without simply repeating the attempt to install Maverick and thereby returning to the same message. How do I abort install

When installing Maverick on my 17" Macbook pro I got the message that my HD was damaged and couldn't be repaired. (not good news!!) I now can't restart without returning to the Maverick setup and therefore returning to the same message. How do I abort the Maverick installation so that I can try to return to the previous OS so that I can try to recover/repair the HD

I have the same problem with my 2008 MacBook. Repair disk from disk utility says it was successful but the installer thinks it's groundhog day after a reboot. I also tried fsck -fy after booting in to a command mode and it came back clean but again the installer gives the same error message. It seems like a bit is stuck somewhere indicating my HD is bad when it isn't.
I had the latest version of Mountain Lion and have applied every upgrade up to then without issue.
Anyone find a solution yet without having to erase the entire disk and staring over?
Attached is a screen shot of the error.

Return Damage order..

HI,
I have created sales order with 5qty for material A. Now , 3qty damage in transit, so we have to give another 3qty for material A to our customer.
could you tell me where do I mantain this return damage material?
I have tried to create return damage material with reference to an order, but I am bit confuse so didnt process anything.
could anyone explain what i need to do and how with steps by steps ? Pls explain about this return damage process into SAP.
waiting for your earliest reply,
Regards,
Minesh Soneji

Check following links
Re: Difference between return sales order type and return scheduling agreement
I want to know the flow of return sales order
Credit note,Debit note and difference between billing and invoice
[Customer Returns and Replacement Orders|http://sap.ittoolbox.com/documents/customer-returns-and-replacement-orders-17861]
Thanks & Regards
JP

Returning damage parts should not effect costing

Hi
I have creared one maintenance Order. I issued one spare material like bearing through the order. Actual cost on the order is Rs 200.
Now I want to return the damaged spare i.e. bearing to the store. If I do this through the same order, cost comes Rs-200.
the total cost of order becomes Rs 0.
I want that when I return that damaged spare to store it should not have any implication on the actual cost of the order .
Is it possible w/o using valuation type for the material?
The tick (Not relevant to costing) in the general Data of component tab can be used for this? Though I checked it didnt had any control on the actual cost.
Thanx in advance.

hi ravi ,
while returning the damaged spares post the same in non-valuated stock or spares stock and this will not have any effect on your actual costs
regards
pushpa

Damaged goods return from warehouse

Hello Champion's,
Is there any way to return the damaged goods to the vendor by creating an Outbound delivery, if it is there what is the procedure and the configuration settings needed to set, will anybody will share or guide me that will be of great help.
Reward full points to the solution

Hi PV,
Please go through this link it will help you about vendor returns
http://help.sap.com/saphelp_47x200/helpdata/en/12/085675470311d1894a0000e8323352/frameset.htm
I hope it will help you,
Regards,
Murali.

Are you allowed to return devices within 14 day policy with cosmetic damages

Hello,
Are you allowed to return devices within 14 day policy with cosmetic damages?

From: Return Policy & Early Termination Fee - Verizon WirelessTT
At our discretion, we may decline your return or charge you a fee for a missing item, or for items that we determine are damaged or require service. If you return and we accept your merchandise within the return period, we will refund your purchase price, subject to the restocking fee.

Stolen iphone returned damaged internals

Hi,
Had my iphone 4 returned after 10 months on the run (stolen) after going through many hands and one person understanding that it cannot be jailbreaked he rang me up after seeing my 'find my iphone' message on the screen. It was in pretty bad shape front and back glass damaged LCD a bit dark on corner, tray for SIM removed (think because of IMEI number) and a screw that has something to do with the WIFI removed (think this is why it never showed up on 'find my Iphone' for the 10 months it was missing. A friend at a shop repaired all the physical damage.
Just wondering what to do next, I have connected it to my home router and its browsing the net no problem (no sim yet, waiting for one in the post). I've logged into 'find my Iphone' and it still shows a small padlock and in lost mode but still doesnt locate my iphone, does it need a sim installed for this? thought maybe when connected to a data network it would show up. Even in the Safari browser its showing location unknown, is there something else I need to activate or turn on? Can I connect it via USB to computer and get cotacts and all the other bits back to where I had it before?
Much appreciated for any help, I wouldnt be the most tec savvy person...
Cheers
Harry

Since the damage is not covered under warranty you can go to Apple to see if you qualify for an out of warranty replacement which will cost $199 (I believe) or you can look to see if you can find a third party repair center who could repair the iPhone.

Damaged return? no

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