Delivery/return/pickup

I am trying to return an apple product and I never received the return labels. I've called and apple put in a request to send them to me again but still received nothing. What's up? How long does it take?

Have you checked your junk email box? Return labels are generally sent by email for you to print out, so check your emails.

Similar Messages

  • Consignment issues,delivery,return.plese guide customise

    hi,
    consignment problem and customise.

    Hi,
    The consignment process in SAP standard consist of four small processes: 
    Consignment fill-up (send materials to customer consignment). 
    Here you have a consignment fill-up order and a consignment fill-up delivery. 
    Consignment issue (issue materials from customer consignment to the customer). 
    Here you have a consignment issue order, consignment issue delivery and a consignment issue invoice. (the flow is very similar to a normal OR flow, but the materials are issued from the consignment stock instead of plant stock unrestricted). 
    Consignment return (return materials from customer ownership to customer consignment). 
    Here you have a consignment return order, consignment return delivery and a consignment return invoice. (the flow is very similar to a normal RE flow, but the materials are returned to the consignment stock instead of plant stock returns). 
    Consignment pickup (pickup consignment stock and move it to plant stock). 
    Here you have a consignment pickup order and a consignment pickup delivery. 
    Note that in consignment fillup and consignment pickup there are no invoices since there is no change of ownership for the materials. 
    How to perform a consignment order?
    In consignment orders you are allowing the stock to sit in your customer location. Once he informs that he used the stock you will invoice him. If he returns the stock you will accept the stock to take it back.
    It is defined in 4 steps.
    1. Consignment fill up: 
    Sales document type is KB
    Item category KBN
    shedule line category E1
    In this step, you are not invoicing the customer. document flow is sales order -
    delivery item category. It will not be relevent for billing and pricing because you are not charging money for these goods in this step.
    In schedule line category, you will set movement type 631 & set for availability check and TOR.
    2. Consignment Issue.
    Once the customer informed you that he used all the goods or partial goods then you will create consignment issue for used goods.
    Sales document: KE
    Item category: KEN
    shedule line category: C0 or C1
    Here you are invoicing the customer(because he used the goods). you are assigning the delivery documnt and billing document to the sales document.
    In item category, you are setting relevent for billing, pricing, special stock.
    In schedule line category, your setting is 633 movement type, relevent for availability check & TOR.
    3. Consignment Return:
    Customer found that some goods are damaged or he not able to sold the goods he want to send it back. that you are creating this document.
    Sales document type: KR
    Item category: KRN
    Shedule line category: D0
    You will assign delivery document and billing to sales document. you will create return order, return delivery, return billing.
    Your setting item category relevent for billing, returns, pricing, special stock.
    Your setting schedule line item category: 634 movement type, NO availability NO TOR.
    4. Consignment Pick up:
    Even if you create the consignment return the goods are not come to direct to your plant. For that you need to create consignment pick up. here the owner ship is not changing so you do not need to create billing.
    Assign retrun delivery to sales document type.
    Sales document: KA
    Item category: KAN
    schedule line category: F0 & F1
    Your setting item category relevent for returns. any shedule line category relevent for 632 movement type, MRP, availability check, delivery.
    Now you check your plant stock. Stock will increase. 
    Regards,
    Abhee.

  • How to make query base delivery monthly report  link with delivery return

    Hi,
    I have facing some problem in Sales delivery report monthly. Problem is:
    1) When i make Monthly query delivery report without any delivery return and AR Credit memo, it is Fine.
    2) When i make Monthly query delivery report with any delivery return and AR Credit memo, it is not showing proper. Its showing in report including return quantity or AR Credit memo quantity.
    So, How to make query base delivery monthly report  link with delivery return and AR Credit Memo?
    Please help me regarding this.
    Mizan
    Edited by: mizan700 on Dec 18, 2010 2:50 PM
    Edited by: mizan700 on Dec 18, 2010 2:50 PM

    Hi,
    try this.
    SELECT DISTINCt T1.CARDCODE, T1.CARDNAME , T1.DOCNUM DELIVERY#,T1.DocStatus 'DELIVERY STATUS', T1.DOCDATE 'DELIVERY Date', T1.DocTotal 'DELIVERY Total', T3.DOCNUM Return#,T3.DocStatus 'Return Status', T3.DOCDATE 'Return Date', T3.DocTotal 'Return Total',T5.DOCNUM Invoice#,T5.DocStatus 'Invoice Status', T5.DOCDATE 'Invoice Date', (T5.DocTotal-T5.VatSum-T5.TotalExpns-T5.DiscSum) 'Total Before Discount', T5.VatSum 'Tax', T5.TotalExpns 'Freight', (T5.DocTotal - T5.PaidToDate) 'Total Payment Due', T7.DOCNUM AS 'CREDIT MEMO#', T7.DOCDATE
    FROM DBO.DLN1 T0
    INNER JOIN DBO.ODLN T1 ON T1.DOCENTRY = T0.DOCENTRY
    LEFT JOIN DBO.RDN1 T2 ON T2.BASEENTRY = T1.DOCENTRY
    LEFT JOIN DBO.ORDN T3 ON T2.DOCENTRY = T3.DOCENTRY
    LEFT JOIN DBO.INV1 T4 ON T4.BASEENTRY = T1.DOCENTRY
    LEFT JOIN DBO.OINV T5 ON T5.DOCENTRY = T4.DOCENTRY
    LEFT JOIN DBO.RIN1 T6 ON T6.BASEENTRY = T5.DOCENTRY
    LEFT JOIN DBO.ORIN T7 ON T7.DOCENTRY = T6.DOCENTRY
    WHERE  T1.DOCDATE >= [%0] AND  T1.DOCDATE <= [%1]
    Thanks,
    Joseph

  • Sales Order/Quotation, Delivery, Returns.  Need a way to search by zipcode

    Using 2007a SP0 PL49.
    In Sales Quotation, Sales Order, Delivery and Return submenus.
    We can have 100s of shipto on our major accounts.
    Users typically search by postal codes, we haven't migrated to SBO yet, this is a road block for it.
    So far, I have a query to a UDF LookupPostalCode that feeds into the Shipto, it works under the content tab's rows but in logistics tab where it's really needed, I can't put my UDF, can't seem to find a spot or a field I can replace.
    I've been using this query and it works in the rows for content...
    SELECT Address FROM CRD1
    Where AdresType = 'S'
    AND CARDCODE = $[$4.CardCode]
    AND ZipCode = $[$38.U_LookupPostalCode.STRING]
    Any suggestions to make this happen in logistics without sdk?
    Note: the postal codes are unique per site in this case.
    Thanks,
    Marc

    See the ZoomSearch page on my site.
    Sorry to give such a short answer but I think it is the right one.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Post Goods Issue for Outbound delivery return

    Hi, I'm trying to Post a Goods Issue for a returned outbound delivery but  I cannot find a function module to do this, I tried using SD_DELIVERY_UPDATE_PICKING but its creating the material against the outbound delivery with status archived, which means it wasn't created.
    I also tried using the MB_CREATE_GOODS_MOVEMENT, but this one is creating the material document but not updating the status and the document flow of the delivery.
    Thanks,
    Pablo

    Hi Lopez,
    Post Goods Issue with MB_CREATE_GOODS_MOVEMENT FM in VL02N
    Regards,
    Sravanthi

  • STO with SD delivery  - Return process

    Dear Exports,
    We have done the STO Process from Plant to plant (intra company) through SD Delivery.
    Step as fallows:
                          ME21N, VL10B, VLO2N, VF01, J1IIN
    We transfer 1000 M role from Plant (manufacturing) A to plant B through STO process. In plant B they doing some processing and they cut  in to sheets after that Unite of measure will be changed as KG but material code will be same we maintained UOM conversation in the material master. due to some reasons they want to return the goods from Plant B to Plant A.
    Exports please guide me the process to return the goods from plant B to plant A. what all the steps we should fallow to cancel the excise posting.
    can you mail me the screen shots to [email protected]
    Bhanu

    Please do the STO process from Plant B to Plant A.
    If the quantity is full ... cancel the document. If the quantity is partial do the STO process as i said above
    Regards
    jayanth

  • Smart Form for Delivery Returns

    Hi guys
    I am in the process of defining a Smart Form as an output after doing a Goods Return in MIGO via a Delivery.
    And I am using the form ZSD_DELNOTE_SUPP in the transaction 'SAPSMARTFORMS'
    however, i am not able to determine which are the fields that would be relevant to defining this....
    I keep putting in and taking out fields, but I am still not able to generate an output
    Can anyone please shed some light on this
    Thank you
    Rukshana

    Hiya Andrew
    if you type in SMARTFORMS - it takes u to the form painter.
    I wish I could use a standard existing form but I dont knw any
    My requirement is
    When we do a MIGO for a Returns Delivery {A02 return Delivery -movement type 122} via a SD delivery document, we need to generate an output.
    My transactions would be - MIGO, then VL02n, then MB02 and I attach the output type to my material document;
    I do a get printout now, however its very basic and not what the users need.
    So I need to create a Smart form; My problem is that I did find a standard smart form for deliveries from SAP Help - ZSD_DELNOTE_SUPP but this holds only SD specific tables and fields
    My requirement includes MM specific stuff too - and thats where I am stuck
    Thanks for the support
    Rukshana

  • Delivery Return: Material Warranty

    Hi,
    I would like to know how to solve in SAP this case:
    Imagine I have bought one material (me21n) and have registered the GR in unrestricted stock. Then, I realize this material is not working properly so the vendor sends me another material and once I have received the new material I do the return delivery for the old one (even if i still hadn't received the invoice). 
    As this material has a warranty (we would pay the first material but not the second one), I should be able to receive this new material at price 0 and It shouldn't change the moving average price. 
    How does SAP solve this problem?
    Thanks in advance,
    Luis Álvarez.

    LUIS ÁLVAREZ wrote:
    > Hi,
    >
    > I would like to know how to solve in SAP this case:
    >
    > Imagine I have bought one material (me21n) and have registered the GR in unrestricted stock. Then, I realize this material is not working properly so the vendor sends me another material and once I have received the new material I do the return delivery for the old one (even if i still hadn't received the invoice). 
    > As this material has a warranty (we would pay the first material but not the second one), I should be able to receive this new material at price 0 and It shouldn't change the moving average price. 
    >
    > How does SAP solve this problem?
    >
    > Thanks in advance,
    >
    > Luis Álvarez.
    To fulfill your requirement can be handled this way:
    You can make return of the material through return PO, with 0 value,
    then the second material is received in migo as goods receipt against other with movement 511,
    which is free of charge delivery, this way no cost of material gets hit and you receive and return the material.

  • Error in Creating Delivery (Returns)

    Hi SAP Experts,
    We have a Returns Order having materials with quantities greater than zero and materials with qty as zero.
    When we try to Deliver this Order in Create Deliver Transaction -VL01N, giving appriopriate Delivery Dates,
    while Saving it throws the Error - "Document is incomplete. You cannot save the Delivery".
    There is NO Incompletion log in Delivery. Error logs Contains only Information Messages -
    "  item 10 , material staging date 4/7/2010 replaced by current date 
      Outbound Delivery is on back order (check shipping deadline).".
    We have kept the Selection date while Delivery Creation as 4/7/2010 beacuse requested Delivery date in the Order is 4/7/2010.
    and other dates  too are kept the same .
    All scheduled Lines for the Delivery are confirmed.
    Could you tell why the Delivery is not being Saved ?
    Appreciating your quick response.
    Thanks and Regards,
    Umesh Karane.

    First check what movement type is assigned for this return sales process.  Next try to execute via VL10A or VL10C and post here your update.  Also I am not sure, why system is showing
    Error in creating post goods issue
    for returns?  Ideally, it should have been post goods receipt.  Check in Service Marketplace whether any note is there for this error message number.
    G. Lakshmipathi

  • Add new Item in VL02n using idocs - delivery returns

    Hello Experts,
    I am using idoc type DELVRY03. I need to add a new line item while changing the outbound delivery (vl02n) "USING the IDOCs only"  and not by adding it manually in the outbound delivery change (vl02n).This item does not prexist in sales order. Instead, after triggering the idoc type DELVRY03, i need to see this new item in vl02n.
    I am unable to get proper qualifier to "ADD" new item in any segments of DELVRY03.
    Any help would be appreciated by rewarding points.
    thanks
    Harikumar Ganti

    Hi.
    Could u solve this problem?
    Im trying the same with idoc DELVRY03 message type WHSCON and I can't add a new item in the delivery.
    Thanks a lot!!!
    Regards

  • Planned delivery time Pickup from inforecord not material master data

    Hi,
    Currently the delivery dates of the orders are calculated with the delivery time which is marked in MM02. Since the purchasing integrates this information in the info record, we want the delivery date to be calculated with delivery time of the info record instead of calculating it with the data of MM02
    Please suggest any config.
    Thanks
    Shital D

    Hi,
    Try like this, ME21N, put the vendor, material , plant and other Org elements, hit enter, and check P.O what is the planned delivery time that you are seeing, also is the same PIR also appearing in the P.O when you scroll to the right?
    Also note.. that system might be picking 3, maybe saturday and sunday holiday is coming, check that too
    Regards
    Shailesh
    Edited by: Shailesh Rajan on Jul 7, 2011 7:00 PM

  • Delivery Date pickup

    The "pricing date" field is automatically  populating today's date instead of requested delivery date on all the orders . They have to be manually changed  to process the order correctly. what should be controlled to see that requested deliver date is picked.
    thanks

    Hi,
    Goto SPRO->
    Sales and Distribution->Sales->Sales Documents->Sales Document Header->
    Define Sales Document Types.
    Select the order type ex:- OR and click on the details button.
    Here there is a section where you can specify how the Requested delivery date/pricing date/PO date should be picked up.
    Change the settings accordingly to match your requirements.
    In the Prop.f.pricing date you can choose option A
    A     Proposal based on requested dlv.date (header)
    <b>Reward if helpful.</b>
    Thanks

  • Goods Issue for a Return Outbound Delivery for both Sales Returns

    Hi gurus..
    tell me the approch for the following development....
    custom transaction to perform a Goods Issue for a Return Outbound Delivery for both Sales Returns and Consignment Returns (Pickups) process within a lean warehouse in SAP.
    it is vry urgnt
    thnks

    I seem to have found the information I required here:
    http://wiki.sdn.sap.com/wiki/display/Snippets/Simulating+the+Sales+Cycle+with+BAPI's
    I'm going to keep this post active because I'd still like answers to my questions and any advice that you might be willing to share in regards to what I am trying to do.
    Edited by: Mikael Nensén on May 18, 2011 3:52 PM

  • MD04-Returns PO and Delivery

    Hi All,
    Please help me understand stock/requirements list (MD04) with respect to return PO.
    when a return PO is created and a delivery is created for that, both the MRP elements (return PO and the delivery ) appear in MD04 screen.
    The stock/requirements calculation is done with the MRP element ( Return PO) and when a delivery is created for the return PO, the delivery is also displayed as MRP element. The return PO does not disappear and the stock/requirements calculation is not udpated with respect to the corresponding delivery.
    Why does the return PO not work in the same way as that of sales order (where the sales order disappears upon delivery creation)  or that of a planned order ( where the planned order disappears upon creation of production order).
    Is it possible to have only 1 requirement (either the return PO or the delivery), but not both together.
    Regards,
    CB

    Dear,
    You define whether you expect to receive substitute deliveries relating to the shipping notification. In other words, you define whether the shipping notification should become MRP active again so you do not, or no longer expect the difference quantity from the point of view of materials planning.
    ·        1. Do Not Close Inbound Delivery
    If you do not close the inbound delivery then you expect to receive further quantities/dates to the amount of the quantity that is still open. In other words, the shipping notification becomes MRP-active again.
    ·        2. Close Inbound Delivery
    If you close the inbound delivery then a shipping notification or order item is regarded as closed, even if the goods receipt quantity differs from the notified quantity. The remaining quantity is then no longer taken into account in MRP.
    In this case, you could also specify in the quantity difference profile whether or not the scheduled quantity should be adjusted.
    Create Return Delivery with Outbound Delivery
    You define whether a return delivery is created with or without an outbound delivery:
    ·        1. Return delivery without outbound delivery
    This means that a material document is generated immediately when you post the return delivery.
    In the purchase order history you see a material document for the goods receipt and one for the return delivery.
    ·       2.  Return delivery with outbound delivery
    This means that the system automatically creates an outbound delivery in the background when you post quantity differences in Goods Receipt Automotive.
    The material document is not generated until goods issue for the outbound delivery has taken place. In the purchase order history and the confirmation overview for the scheduling agreement you see the return delivery as a separate delivery.
    The MRP-reduced quantity does not change by the amount of the returned quantity until goods issue has taken place for the outbound delivery. The inbound delivery and the outbound delivery are then calculated in MRP terms.
    The quantity that is still open is proposed again when an inbound delivery (with reference to a scheduling agreement) is created.
    The inbound delivery and the related outbound delivery are displayed in the confirmation overview for the scheduling agreement. The External Document of the outbound delivery in the confirmation overview specifies the related inbound delivery.
    You have posted a goods receipt of 10 pc for an inbound delivery.
    Due to quality problems you return 2 pc.
    In the confirmation history you see two rows, one for the inbound delivery and one for the outbound delivery/return delivery. The MRP-reduced quantity is calculated by taking into account both the inbound delivery and the outbound delivery/return delivery, making the MRP-reduced quantity 8 pc.
    Also check the below link:
    http://www.sapgeek.net/2010/03/return-to-vendor-4/
    Hope it will help.
    Regards,
    Alok Tiwari
    Edited by: Alok Kumar Tiwari on Jul 12, 2011 3:17 PM
    Edited by: Alok Kumar Tiwari on Jul 12, 2011 3:25 PM

  • Migo-return delivery-credit memo

    hello gurus
    i created po for 10 kg . then i made gr of 10 kg. now i am returning 5 kg . delivery document is created .but now look the sequence
    ii created po for 10 kg . then i made gr of 10 kg.now i posted miro for 10 kg of material. now i want to return 5 kg of material
    when doing migo for delivery return with mtype 122 system is showing error
    Deficit of PU IR quantity 5.000 MT
    Message no. M7021
    Diagnosis
    Shortfall below the specified stock level or quantity amounting to 5.000 MT.
    it also take goods issue indicator what should be this indicator
    regards
    k.chhikara

    Before it was mandatory in part 1 and 2 of register to define for what u r issuing the material
    thst ios why this indicator is used
    There r diffrent indiacators
    IIM          Issued for use/installation or in manufacture
    IPD          Issued for clearance/Removal on payment of duty
    IWD          Issued for clearance/Removal without payment of duty
    IDH          Removal from factory on payment of duty for Home use
    IDE          Removal on payment of duty for export under no bond
    IWE          Removal without payment of duty for export under bond
    IWT          Removal without payment of duty for transfers
    IWO          Removal without payment of duty for other purpose
    RMA          Receipt from manufacture
    ROP          Receipt from outside under any other provision
    For sendt the materia back to vendor u will have to use IPD
    so use IPD
    Reward if usefull

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