Deux boites de réception dans Apple Mail, avec Office 365.

Bonjour,
J'ai un petit souci au moment où je paramètre un compte Office 365 sur certains clients mails.
En fait, le paramétrage et la communication avec le serveur Exchange online se fait bien, mais dans l'interface d'Apple Mail, les messages entrants n'arrivent pas dans la "boîte de réception" en haut à gauche, mais dans la "boîte de réception" de la partie "Office 365" qui se rajoute après paramétrage du compte et les nouveaux messages ne sont pas notifiés dans l'icône Mail du dock.
Pourriez-vous me donner une astuce pour que les mails arrivent dans la bonne boîte SVP?
D'avance, merci pour votre retour.
Cordialement.

De ce que j'aie pu comprendre, tu as amené ton Macbook chez Krysténa pour réparation le mercredi 12 décembre, tu ne recevais pas de nouvelles de leur part, donc tu les as appelé le vendredi pour savoir ce qui en était. Ils t'ont dit que tu devais alors attendre deux semaines avant de le ravoir (donc tu devrais le ravoir dans les alentours du 27 décembre, s'ils sont ouverts pendant le temps des Fêtes...).
Tu devrais commencer par leur demander si tes données sur ton disque dur sont récupérables, car s'ils disent que le disque est brisé, il y a des chances que tes données soient perdues. J'ai plus ou moins compris tes explications concernant le devis, mais tu disais qu'il mettait en queue la réparation de ton Macbook (la queue étant les 2 semaines d'attente) dès que tu recevais le devis et en fait, tu ne l'as pas reçu. Donc, je te conseille de les rappeler, de leur demander exactement quand tu recevras le devis et d'exiger une date garantie de retour de ton Macbook. Demandes-leur aussi si l'attente de 2 semaines est due au fait qu'ils attendent la pièce nécessaire pour la réparation de ton Macbook.
Si jamais tu trouves que le service du magasin auquel tu fais affaire est mauvais, n'hésites-pas à contacter AppleCare. Tu as de l'assistance technique téléphonique gratuite pendant les premiers 90 jours suivant la date d'achat et un an de garantie contre tout défaut matériel.
Consultes cette page:
http://www.apple.com/fr/support/contact/
Sinon, si préfères trouver directement un autre centre de service: http://www.apple.com/fr/buy/locator/
Si t'as d'autres questions, n'hésitent pas à les poser.

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