Dial up charge is a rip off

Coming from Time Warner, there were times when I had to travel with my laptop in various areas where there were no hot spots or broadband available. So TW gave us dial up options free of charge. Now, I see I can get dial up with Verizon, but there is a minium charge of $9.95 I believe, plus limited time allowed for usage. Now, I am paying for dsl for the entire month, even when I am on travels...so why do I have to pay extra for the slow dial up, no less? Maybe I can get credit for the travel times on my broadband, where it would cover the rediculous charge for dialup?

We understand you're frustrated. We will try our best to help resolve your issue.
Try resetting your preferences - that usually fixes common errors.
Exit PSE.
Open PSE just to the Welcome Screen and press Ctrl + Alt + Shift (Mac: Cmd + Opt + Shift) and keep pressing. 
Click on "Edit" from the Welcome Screen but keep pressing the keyboard keys - don't let up.
You will get a little dialog box asking if you want to delete the settings file. Click "Yes."  You can let go of the keyboard keys now. 
This will rebuild the file for you and often solves the issue.

Similar Messages

  • I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total..  At check out this guy charge me $50.00 care package for each phone and sim card

    I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total..  At check out this guy charge me $50.00 care package for each phone and sim card which was $10.00 , $25.00 set up with TCP and he said the rest was tax.  I had to pay $474.36.. my brother went to costco and did the same verizon deal he didn't have to pay anything...

    Welcome to this forum.
    This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
    Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
    I have asked a moderator to provide assistance, they will post an invite on this thread.
    They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
    Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
    They will respond either by phone or e-mail within 5-6 working days.
    Please use the tracked e-mail, to reply, not via the forum. Thanks
    This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
    When you submit the form, you will receive an enquiry number, so please keep a note of it
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • HELP RIP OFF N CHARGES ARE NOT MINE ON WIRELESS HOTSPOT N I AM ONLY ONE ON AS OWNER  NO OTHERS ON THIS ACCOUNT    BUT SHOWS THERE IS

    I have the same plan and somehow someone has cracked into it and I go over  each month   It shows other managers onmy account and there are none,,,,,I can not pay 2 $500 BILLS  THEY ARE CHARGING ALL KINDS OF STUFF TO MY ACCT  ALL DATING SITES, ALL NORTONS AND MCAFEES TO MY BANK AND IT GOES ON N ON AND ON,,,iTS A RIP OFF AND i NEED SOME HELP WITH THIS AND i HAD NEVER HAD A PROBLEM TIL SOMEONE HACKED INTO FACEBOOK,,,,,wHAT DO i DO?????  THESE ARE NOT MY CHARGES AT ALL  EVEN PRESCRIPTIONS HAVE BEEN ORDERED CHARGED AND GOT ME AND DR IN TROUBLE   PLEASE HELP
    << Personal information removed to comply with Verizon Community ToS >>
    Message was edited by: Verizon Moderator

    Call Verizon about the verIzon stuff. You can remove the account manager from your screen name but before call to tell them these people aren't allowed so it is notated then delete. They might be skeptical of you if you have them deleted before. If there are things done to the account the over the phone people will know hopefully what happened. If there unauthorized and customer service can't do anything go above them. And go to financial services and put yourself in a payment arrangement to keep your service from being worse then it seems.
    I had someone steal 3 lines of service by upgrading the lines with 3 blackberrys bold the new one. It stunk because we tried to cancell it many times and they still let it go through. Yes they charged us $850 and then upgrades and it was billed to account etc. took weeks and we were in an arrangement untill it was taken care because it was sent to a different state then my family. They were saying my dad ordered then when I know he would never get one with a keyboard. He was at work anyways. Anyways sometimes if you get the right person they care about you. At times it might not seem like it when they have this attitude like your guilty of it all.
    We have been through it all with thieves of cards etc and you have to stand up for yourself. Be nice though.

  • I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF

    I found several charges on my bank account from Apple on App that is completely free. After calling the number showing on my bank statement there an automated answering that tells you to go to apple website!!! There is nobody to talk to!! Complete rip OFF
    And now because I want to communicate with apple support I have to go through the hectic website and community support, this is ridiculous.
    I have 5 iPhones in my account and this makes me reconsider upgrading to iPhones again.
    Why Apple put a phone number in the bank transaction, if there is nobody to talk to!!!!!!
    I hope someone from Apple support can answer my question.

    Go to getsupport.apple.com.  Or, call 1-800-MYAPPLE.
    Just because an app is free to download doesn't mean that there aren't in-app purchases available.
    Go to iTunes on your computer, log into the iTunes Store with your Apple ID & password, and check your purchase history.  Be advised that all iTunes & App Store purchases are final.

  • I had the free version and the advertisement said I could upgrade to the PDF-Print for $29.95 but when I went to order they charged me $39.95. Did I just get ripped off for $10.00?

    I just purchased PDF-Print but did not pay the $29.95 as per the advertisement. I had to pay $39.95.  Did I just get ripped off for $10?

    Wrong forum (and software company). Here you have an Adobe Acrobat forum. So Acrobat is the application and Adobe is the company.
    Be well...

  • I have been completely Ripped off by these People

    I have been completely Ripped off by these People and they do not care. None of them. I have spoke to multiple customer service reps on the phone. None of them gave a toss about me. They don't care. Spent hours on the phone to them being passed around and told the same lines over and over again which they are clearly reading from a script. Very annoyed.
    Basically I moved house in december 2013 and arranged a move house package. was meant to be adtivated jan 6 2014. waited in all day and no one showed up. not even a phone call or anything. turned out the bt engineer didnt bother coming as the cables werent even laid yet by my house. (brand new housing estate). yet they never bothered to tell me this, they just let me wait inside like a complete idiot all day long. by now we have been without internet/phone since december 19th 2013. we were then told the cables were being laid the next wednesday.
    when wednesday came they sent an email saying they had arranged our engineer visit and that we had to wait 7 days or something stupid as thats the time it takes when initiating a new order. even though our order was cancelled so i would have thought they'd have not made us wait the 7 days again. of course our internet did not arrive 7 days later as it turned out the engineer hadnt even put in a mastersocket or anything. NOTHING. no engineer came to our house at all at any time. we had no service until Jan 22nd the day they activated it at the exchange or whatever. Thats an entire MONTH with no service. oh and we still couldnt use it as none of the sockets had been wired to the master socket. it just had a plain blank socket on it. but hey it was active. so I rang up to order an infinity package (upgrade) and was promised the engineer would come and install our sockets and stuff. he finally arrived on Feb 11th.
    Hurray we had service. Only about 7 weeks we waited. But then I rang up to ask about a refund on the bill since we had not used anything as it wasn't there AND it wasn't OUR fault. But this is when I was passed around like a parcel in a childrens game. No one cared. So I ended up paying £51 for NOTHING. Oh btw our bill is SUPPOSED to be £42 so I was charged extra actually. They refunded me the £10 extra and thought I should be grateful or something.
    Would you like to pay £42 for nothinG? NO. Who would? Well I DID! But then the real joke arrived a few hours ago. I receive my next bill. £74. They are now toying with me. I have become a complete joke to them or something. It is absolutely pathetic. An extra £34. Why? I have no idea?????? I wish I knew why they were torturing me like this. Upon inspection of the bill it looks as though they have charged me for two packages in one month. the original broadband package AND the upgraded infinity package. (now the reason i started off with a lesser package was because it took a while for my brand new address to be recognised as available for infinity).
    Anyway also on the bill they have added the £10 that I was supposedly REFUNDED last bill. NOPE. not refunded at all. instead they have carried it forward. here is the pasted quote:
    "You haven't fully paid your previous bill
    Your previous bill
    £51.36
    Your payment
    6 Feb 14
    We take this amount off what you owe"
    Oh my God. I am.. just... what ... the??? I don't even know why they have done this to me.
    Broadband and Calls
    5 Feb - 27 Feb 14 £19.29
    This is the cost of your Package up to 27 Feb 2014 at £26.00 a month.
    Broadband and Calls
    28 Feb - 27 Mar 14 £26.00
    This is the cost of your Package at £26.00 a month, charged in advance from
    28 Feb 2014 to 27 Mar 2014. This gives you:
    Calling Plan Unlimited Weekend Calls
    Broadband Unlimited BT Infinity 2
    Broadband and Calls
    28 Feb - 27 Mar 14 £28.15
    This is the cost of your Package at £28.15 a month, charged in advance from
    28 Feb 2014 to 27 Mar 2014. This gives you:
    Calling Plan Unlimited Evening and Weekend Plan
    Broadband BT Infinity Option 2
    I am being charged for 2 and a half packages or something.
    My package should be £42. I am having a nightmare with this company. They don't care about me, they don't care at all. First charge me money for nothing, no apologies either, just backchat on the phone. And now they charge me £31 extra again for nothing. I am going to be BROKE when my next bill comes as thats probably going to be even bigger. They probably will double it or something just to be even more spiteful.
    Yours sincerely. Very sad customer.
    Solved!
    Go to Solution.

    Welcome to this forum.
    This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
    Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
    I have asked a moderator to provide assistance, they will post an invite on this thread.
    They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
    Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
    They will respond either by phone or e-mail within 5-6 working days.
    Please use the tracked e-mail, to reply, not via the forum. Thanks
    This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
    When you submit the form, you will receive an enquiry number, so please keep a note of it
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • I am a  recent Apple convert and feel like I have been ripped off

    I purchased a 13inch MacBook since I was getting a little bit tired of having to constantly reboot my PC. Bought a 13 inch MacBook in Nov 2008. Since this was my first Mac and did not have any other accessories/sofware etc from the pc world, I invested in buying all the accessories - duplicate power cords, apple care, more memory etc... all original ones from Apple (read expensive). I did not mind it since I was thinking that I will be using the MacBook for a long time. I recently found that my battery was not holding the charge and so I scheduled an appointment at the Genius bar at a local Apple store. I was told by my die hard Apple fans that enter all the details in and since you have Apple care, they will have a new battery waiting for you. I arrive at the designated time and (the person who was helping me had not even bothered to find out why I was there for - ok, granted he must have been busy). He sticks a usb drive and runs some program which tells him that the battery needs to be replaced. He then continues to tell me that the battery needs to be replaced and that I have an option to buy it at the store. I obviously asked him why I needed to buy when Applecare should have covered it. He rattled off some technical balther and finally it amounted to that the program he was running said that my battery had failed and Apple considers anything over 300 recharge cycles as having 'failed'. How in the world a common user like myself supposed to know this? When I challenged him to show where in Applecare this was stated...he pretended to look on the web and turned to a colleague of his for support and all they ended up doing was point me to the description for battery coverage for batteries under Applecare, which is quite vague. Here is my question - I have taken good care of my Macbook. I have seldom used it solely running on battery. I have always had the Macbook plugged in. Is'nt this unusual for my battery to fail this early and not being covered by Applecare?
    I would have gladly purchased, had I known in advance what constituted failure- ie over 300 cycles etc..(though I would have questioned that this could be attributed to some manufacturing defect for it to fail so early). Why does not Apple state it as such as a part of the warranty description? This in my mind is a rip off.
    I was planning a trip and did not want to be left without a battery so I was forced to buy one at $129. The gentlemen at the genius bar spoke to his manager and cut a deal for half the price. The whole incident has left a very sour taste for Apple's products and service - not sure if there are other similar surprises lurking in fine print in Applecare land.

    bgrad wrote:
    duplicate power cords, apple care, more memory etc... all original ones from Apple (read expensive).
    In the future, ask about that stuff here first. Mac accessories (such as memory) are often different, but they shouldn't be any more money than the PC versions.
    I was told by my die hard Apple fans that enter all the details in and since you have Apple care, they will have a new battery waiting for you.
    It is not that automatic, but not far from it either.
    I arrive at the designated time and (the person who was helping me had not even bothered to find out why I was there for - ok, granted he must have been busy). He sticks a usb drive and runs some program which tells him that the battery needs to be replaced. He then continues to tell me that the battery needs to be replaced and that I have an option to buy it at the store. I obviously asked him why I needed to buy when Applecare should have covered it. He rattled off some technical balther and finally it amounted to that the program he was running said that my battery had failed and Apple considers anything over 300 recharge cycles as having 'failed'. How in the world a common user like myself supposed to know this?
    It sounds like you just had a loser. Complain about them and go to a different store. If you don't have another store handy, talk to the manager.
    I would have gladly purchased, had I known in advance what constituted failure- ie over 300 cycles etc..(though I would have questioned that this could be attributed to some manufacturing defect for it to fail so early). Why does not Apple state it as such as a part of the warranty description? This in my mind is a rip off.
    I was planning a trip and did not want to be left without a battery so I was forced to buy one at $129. The gentlemen at the genius bar spoke to his manager and cut a deal for half the price.
    A spare battery is a good thing to have.
    The whole incident has left a very sour taste for Apple's products and service - not sure if there are other similar surprises lurking in fine print in Applecare land.
    Just avoid that store in the future. Most places are much better than that.
    The real question here, the one that the "genius" didn't ask, is why you have a cycle count > 300. I have a 2006 Macbook, a 2007 Macbook, and one spare battery I bought sometime in 2006. The two batteries I have installed have cycle counts of 245 and 222, respectively. How can your 2008 Macbook have cycle count greater than 300? You should keep an eye on that.

  • RIM ripping off everyone outside of US (pretty much)

    I am a ridiculously loyal Blackberry user. For a short while (two weeks) I defected to the iPhone, but quickly realized it was mistake and came straight back.
    I did buy an iPad when they came out, but I actually prefer my Playbook so the iPad is gathering dust somewhere in the house.
    So, it seriously p****s me off that RIM insist on totally ripping me off when it comes to prices in Blackberry App World.
    Many of you reading this won't realize that RIM are charging everyone else exactly the same numerical value for apps, but changing the currency symbol.
    So, if an app costs $10 the price in the UK will be £10 and in Europe it will be 10 euros.
    This is an amazing rip-off. It is like sticking a finger up at all your loyal customers and figuring out we're all thick and will never know what is going on.
    Here's the math. If an app is priced at $10 that is £6.33, which is nowhere near £10. Even if you add in VAT at 20%, it still only adds up to £7.59.
    This mean RIM are charging UK customer over THIRTY PER CENT more than US users for exactly the same software. Do the publishers get paid a percentage of this rip-off rate. My guess that RIM are paying out a percent of the $10 price and NOT the £10 they are actually charging.
    I was in France last week and wasn't surprised that all the prices were exactly the same, but with just a Euro symbol in front.
    Is it any surprise that Apple, who lead the way as far as apps are concerned, ARE charging 69p for a $1 app. That is FAIR and is how it should be.
    RIM have a lot to learn if they are going to compete in this market place. A good place for them to start would be to stop ripping of their loyal customers.
    I could almost understand it if RIM were an American company, as American companies can be a little bit US-centric (understandable I suppose), but for goodness sake, they're a Canadian company and should know better.
    As much as I want to love RIM I am finding it harder and harder to do so, when they behave like this.

    You think it's just Blackberry that is ripping people off ? Look at car prices, gas prices, appliances, you name it, the list could go on for ever.
    It's called market pricing, making the price to what the market will stand.

  • Where can I send a complain to apple support? I am being ripped off by a tech support location in Mexico.

    I purchased a Mac Book Air computer 2 months ago in a BEST BUY store in Guadalajara, Mexico.
    I was working on my computer when it went off and the battery indicator stoped being on the top bar.
    I took the computer to the store, and the people from the geek squad took a look at it, and told me that the problem was the battery, but that I should not worry because just 2 months had passed since I purchased the machine, so I should have the warranty from Apple, and I had also purchased the extended warranty from Best Buy, so I was covered.
    The took my computer and gave me a receipt.
    2 weeks or so after this I get a phone call from the repair shop to where they sent my machine. This are their infromation:
    Making Touch Services, S.A. de C.V., Servicepro ( Suc. Guadalajara)&#8232;Niños Heroes 2828 Planta Alta · Jardines del Bosque · Guadalajara, Jalisco · C.P. 44520 Tels. (33) 1204 5114 y 1201 7906 · www.mtsmx.com · [email protected]
    And they tell me that the computer had been "inmersed in liquid" and therefor my battery, "the flex" and some board had to be replaced, and since the computer had been "inmersed in liquid" (those were the exact words used) the warranty was void, as well as my extended warranty, so if I wanted my brand new computer working again, I have to pay them $4,216 mexican pesos.
    The whole situation is ridiculous because the computer is new, I paid for an extra warranty to protect my equipment, and of course I did not "inmersed" my computer in any liquid. However the use of those words is very important to the case, because that "improper use of the equipment" allows them to claim a void warranty and charge me for a reppair of a new equipment!
    I asked them for proof of what they were claiming, and they sent a picture of a "flex" on top of a table that had "watery salt stains caused by summersion"
    When I Asked the to take a picture of my computer and send it to me, of coursed they did and of course there is no other component that shows any of the damage that appears in the flex.
    I am outraged at the whole situation, and I am sure that this would have never happened in the USA. I have been working with apple computers for over 10 years, I currently own 6 apple computers, and this is the first time I am beeing ripped off like this.
    How can I get a hold with someone at apple to review my case?

    Mexico
    Apple Store (Consumer and Education Individuals)
    001-800-MY-APPLE (001-800-692-7753)
    Apple Store (Small Business)
    001-800-692-7753

  • VERIZON RIP OFF PROJECT!!! BEWARE

    I purchased a smart phone in November of last year. My bill remained constant for two months, then at the beginning of the year it doubled...and has been constantly over $230.00 per billing cycle this year....
    I was puzzled as to why, my phone habits hadn't changed...the only thing I had done was buy the "smart" phone. I began to look a little further...and did not have to go far...
    Have you noticed that the "smart" phone will let you switch between calls? Where is the disconnect button for the call that you briefly switch to? There is none!! So when you switch to the incoming call however brief, the minutes keep rolling until you hang up both calls completely!!!
    They have made a phone that is "smart" for their pockets, while cleaning yours out unbeknownst to you.
    I called Verizon and asked for a complete audit of my account...so I could prove what they were doing, while bringing it to their attention. I was told "how do we know when you disconnected the call?"....WOW That response lead me to believe that they know what is going on...and the fact that the audit was not conducted.
    If you are having the same issues....respond to this blog and maybe we can get them to listen and fix this problem...or we can get the FCC involved, and start some class action movement!!! 

    SusieQ72064 wrote:
    tOTAL ALL TOGETHER , VERIZON OWES ME $300.00. This all started December 2010 when i purchased a piece of equipment from the Verizon store that was suppose to work with the Xbox so i could get it set up so my son could play the Xbox on line. Well, i purchased it for $99.00. in the mean time they told me it would have to have its own phone line, but that if the product did not work on the xbox to bring it back withing 30 days and i could get my refund for the product plus the early termination fee which was $75.00. well, within 2 days i brought it back because it did not work like they said it would, All i got credit for was the charge i paid for the equipment. I still have not yet got my $75.00 early termination fee which i paid in December. Then I called them and they said that it would come off the next month bill. well guess what, it didn't. Then the next month I took Januarys bill into the store, they loked at it and said that it had never been billed to me in the first place and that was why it didnt come off. REALLY? DO YOU THINK i bought that story, i had it all in writing where it was charged to me. More fussing and nothing happened. Then February bill it was charged on there again. I decided i would pay my bill but i deducted the 150.00 that they owed me before i paid it. Well, guess waht, they shut my phone off for not paying that 150.00. so in order for me to get my phones turned back on, i had to pay the 150.00 that i deducted plus and extra $15.00 a line reconnect fee. Well, i called them and told them i was filing a complaint with the company and asked them to send me a form. They told me i had to do it online. Ok, i was willing to do that, but when you bring the form up that they told me to fill out, you cant fill it out on line. So i printed it out and was going to mail it but guess what no address to mail it to them anywhere on the form so i called AGAIN, they didn't know where to mail a complaint form too. REALLY ? but after 20 minutes of being on the phone with them, they finally came up with an addresss, which i think was bogus cause i still have not heard a word from them. They messed me over good this time, but it WILL NOT happen again. But just to let all you people know, DO NOT buy anything from VERIZON again ! they will lie and lie and lie. And the sad thing is, I took Dec 2010- thru March 2011 bills into a verizon store and we went over the bills with a fine tooh comb and they agreeded with me, they have never given me the ct=redit and also they have charged me 2 times for it. But customer service says that is not how the bill reads. I guess they have a different bill them the one that i get every month.... They are a RIP OFF !!!!!!!  I hate that they bought out ALLTEL because i had ALLTEL for 12 years and never had a problem one with them plus they were alot cheaper too !
    Not sure what you are talking about, but an ETF is a one time charge. If you got charged $75 for each of the last 2 months, it seems as if you still have a line with service active. It sounds as if you returned the device, got credit for it and had to pay a $75 restocking fee. Not sure what the $75 charge is/was for the 2nd month.

  • I never ordered a subscription, I feel ripped off

    I just wanted to try out skype out on a trial basis to see if it was usable for me.  The next thing I know I was billed for a subscription that I was not aware that I ordered.  Very dissatisfied I feel ripped off.  Your service is not geared to be responsive to customers needs.  It really sucks that you did not advise of an auto charge and only allow cancellation after charges are made.  xxxxxxxx

     uhappycustomer wrote:
    It really sucks that you did not advise of an auto charge.
    Hello,
    We did. It's a "recurring" payment (not an auto charge). You agreed to this condition upon signing up, Please see your Terms of Service.
    For a refund contact customer service
    Thank you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Changed bill after I paid it and added in a $70 service charge they had taken off!

    I feel like Comcast is a complete ripoff now - and I have been a loyal customer for more than 15 years! I was totally bamboozled by Comcast after I paid my bill and then opened up my "new bill" and saw that my last month's e'bill has been changed after I paid it in full  - all my services have been changed and now are being charged more - and a service charge of $70 for a phone problem which was totally their equipment problem and they had previously removed from the bill has now been added back in!! Now the new bill was added in - my "free HBO for 6 months for previous problems" - was removed and I'm now being billed for it - all of my services are being charged more - and my service - which was supposed to be $89. for two years - and I had agreed to - is now $161. - WHAT A RIP-OFF!!! Of course, I can't reach anyone by telephone now as the phone service has changed and I'll have to wait until tomorrow and try some other numbers. I have now switched back to Paper billing and may cut off the phone as this is a total crazy way to operate a business!!! I wish they would just be honest with me after helping me and thanking me for my business and telling me what my bill would be for two years and saying that my bill was paid in FULL!!!

    Thanks - I did get a private message that they've taken off the service charge and taken off some of the other charges that had been put on after the fact on the last bill and on this month's bill but then when I log in to look at the bill - it is still more than it is supposed to be as it say it will one to 2 billing cycles for that to take effect.I can't even SEE my own bill ONLINE!  I now have to put in a "pin" number to view it and I'm locked out of my own account as there is no place to enter the PIN number and I don't have a record of ever creating a PIN number when I created my account 15 years ago!!  -  So I wil be emailing that back to the person who emailed me as well as to the ecare@ comcast.com

  • Exchange rate rip off

    I recently purchased an App for Aus$8.99 through iTunes then I saw on the web site that the real price was US$6.99. Today's exchange rate is Aus$1 = US&1.02. I complained to the App owner and they replied that the price charged by the App Store is decided by Apple.
    Since December 2009 the exchange rate between the Australian and US dollars has been roughly 1:1 Apple is making a windfall profit of around 20% on Australian App sales. If this is repeated across all App Store sales it means that Australian app purchasers have been ripped off by hundreds of thousands of dollars over the past six months.
    What happens to these windfall profits? And what comeback do we have other than a costly class action?
    Maybe someone from iTunes is monitoring this forum.
    Ian

    Since December 2009 the exchange rate between the Australian and US dollars has been roughly 1:1 Apple is making a windfall profit of around 20% on Australian App sales. If this is repeated across all App Store sales it means that Australian app purchasers have been ripped off by hundreds of thousands of dollars over the past six months.
    Others have commented here on similar pricing discrepancies between Australia and US. My question is, why are you surprised? Prices have always been different for identical things in different areas of the world. There's no reason why the prices should be the same. Often there are tax and import regulations that make prices different on top of differential pricing based on what the market will bear. For example, [http://discussions.info.apple.com/thread.jspa?messageID=12432275]
    What happens to these windfall profits?
    Maybe somebody has a nice yacht? So somebody slaps on a $8.99 price. They could probably ask whatever they want (and would) except at some point people would just say it was too expensive. Hey, welcome to capitalism.
    And what comeback do we have other than a costly class action?
    Don't buy the app. I don't see that any legal action would have any basis. So, I buy a can of Fosters in France, and I buy a can in England. They have a different price. Unless one expects purely idealistic pricing by nice companies who only charge the difference in getting the can from Australia to France and England there will always be a difference. For that matter, there's a price difference in the two liquor stores near me.
    Maybe someone from iTunes is monitoring this forum.
    No. Except in very rare cases the only response you'll get here is from other Mac users like you. To provide feedback to Apple use the contacts link at the bottom of the page, but I think it extremely unlikely they will write back.

  • 4G Wireless....what a rip off!!!

    What a rip off!!!  I was mislead by Verizon that I would have unlimited internet access for $50 a month.  What I wasnt told,  was that if you use more than 5GB then you are automatically charged another $50 to raise the storage to 10GB. What happened to unlimited useage??? I thought this would save me money and I was told that it would save me money from my previous DSL. Whereas, it has cost me more money! I will be paying the $175 fee to disconnect from this service.

    This is the plans that are offered by the company....  So if you are getting 10GB for 50.00 you appear to be getting a discount, are you sure you did not misunderstand the information you received? 
    When you have unlimited the plan would be unlimited and wouldn't change on your use, if you was told if you go over 5GB it would change to unlimited that isn't how the plan works so maybe it was just a misunderstanding..
    Data for Mobile Broadband Devices
    http://www.verizonwireless.com/b2c/plans/?page=mobileBroadband
    2GB – $30/Month     
    5GB – $50/Month      
    10GB – $80/Month       

  • Feeling Ripped Off By VW AGAIN!!!!!

    My daughter and I had two horrible Samsung phones with QWRTY boards, the only reason we chose them in the first place. Over the 2 years we had them we replaced both of the original phones and one additional phone in less than 1.5 years. The original phones were replaced by rebuilt phones within 5 months of their activation. Since my daughter's second phone went bad after the 1yr warranty, we wound up borrowing a phone from a friend to get her through the 2 year contract.
    When it came time to finally upgrade the pieces of garbage we had we didn't have many choices. The same phone or a basic phones with no features which would have cost about $50. Red flags flying already. I caved and upgraded to 2 smart phones which joined my husband's basic phone. The salesperson said we needed 2 gb of data. The guy said I'd be saving money and that it wasn't going to cost me that much more.
    Got my first bill and freaked out. My bill more than doubled!!!!!!!!
    I hate Verizon! I hate Verizon! I hate Verizon! Did I mention that I hate Verizon!
    Oh, and yeah, here's an interesting tidbit. I tried to pay my Verizon bill at the Verizon store with cash and they told me that there would be a $3.00 service charge for me to make the payment. SERIOUSLY VERIZON???????? Charging to pay cash???????
    Maybe it's time for all of us to speak out loudly against the Verizon Rip Off.

    AntonioC
    Seriously...... a $3 convenience fee to pay cash for your bill at a Verizon store? Going to the store is not a convenience. It's just another way VW is ripping off the customer.
    By the way, another rip off was the $27 case I bought for my daughter's phone at the Verizon store that broke within a week because she had to keep taking the case off the phone in order to get the adapter cord to work properly so her phone would charge. Going to the store is not a "convenience" but now I have to make another trip back there to get this resolved. Nothing is ever easy with VW.
    And yeah, my phone still drops calls, a lot.
    I don't believe for a minute that Verizon loves its customers. They just love the money they keep squeezing out of us.
    Sorry Antonio, nothing against you personally,  I know you are just towing the corporate line.

Maybe you are looking for

  • Can't login with my apple ID to purchase music

    i had to create a new password a little while ago & succeeded in purchasing 2 albums with no trouble, but then when i was about to purchase a 3rd itunes asked me to log in with my apple id again and wouldn't let me log on. no matter how many times i

  • No sound through speakers or headphones in 3rd Gen iPod touch

    Sound worked perfectly on the iPod until it was plugged into a speaker set through the headphone jack. Ever since then the ipod gets really warm and whenever a sound should be heard, there's a faint sound kind of like white noise. When you try to pla

  • Loud fan and hot macbook

    Hi Just in the last week or so I've noticed my Macbook gets really warm after about half an hour or so and the fan (I think) gets really loud. I'm not normally running much maybe itunes and safari and thats it. Does anyone know what the problem might

  • My pics are pixelated on Mac retina display

    I just loaded some new pics I just took onto my new Macbook Pro, but upon opening them the pics are extremely pixelated. Is there a fix for this? I'm using CS4 as well. Do I need to upgrade my photoshop?

  • LYNC Federation - Internal Error on Verify Message by Lync PC Client.

    Hello all, Recently I set a static route for SIP  "interdomain" Federation between Lync 2013 and other vendor PBX. However I'm struggling with the Lync PC Client error message on validating the messages received by Lync FE. Lync Mobile Client or IPAD