Do I need to take my Apple TV for service?

I have the 3rd Gen Apple TV and have had it since the launch date. Probably 1/3 of the time when I turn the device on, I get the green screen, which is really frustrating. Normally after unplugging the device and plugging in again, it works fine -- but it's still annoying. Is this a common occurence?
Second, every now and then (which has happened at least 10 times since I've had the device but I use it often enough to say it is uncommon), I get static interference with the device. I've tried multiple HDMI ports and multiple HDMI cables, but the problem still occurs.
Is all of this enough to warrant me to take the Apple TV in for service? Does it sound like I have a faulty device? Or could there be something in the way I have it set up?
Thanks everyone for any help.

Hello:
If I were you, I would take it into an Apple store to have them check it out.
Barry

Similar Messages

I need to take my computer in for service, can I use Master Password to keep the tech from seeing them or am I better off deleting them?

My question says it all...if I use Master Password will it keep a "nosy" tech out of my list of sites/usernames/and passwords or should I delete all of them after making a copy off computer so they don't have access? When the computer is returned I need to go to each site and reenter the information

If you put a password, it should keep most nosy people off your PC. Or, you can always simply back up your current profile on like a thumb drive, etc. Then delete your current one. when you get the PC back, just put your old profile back. You can read [[Backing up your information]] for instructions on how to do this.

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Hi, Laura.
There are some troubleshooting steps that we can process prior to opting for a repair. If you do have a protective film on your device make sure that is removed and test to see if the behavior persists. Below, I have attached an article that goes over some basic troubleshooting steps. After all steps are processed and the issue persists, we can service your unit at your local Apple Retail Store. You can schedule an appointment buy clicking this link http://www.apple.com/retail/.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jason H.

I recently got a i phone 3 GS, how do I use applications now ? Do I need to buy some apple pack for apple services monthly ??

I recently got a i phone 3 GS, how do I use applications now ? Do I need to buy some apple pack for apple services monthly ??

You download apps from the App Store on your iPhone or iTunes from your computer. If from the computer, you then sync them to your 3GS via iTunes.
A few helpful links...
http://www.apple.com/support/itunes/
http://www.apple.com/support/iphone/
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

I need to switch my Apple ID for my app store so I can update things. How can I do this?

I need to switch my Apple ID for my app store so I can update things. How can I do this?

Are you using the Mac App Store or the iTunes Store? They are not the same. However, the process is similar. Log out of the Apple ID you are now using and log in with the Apple ID you wish to use. You cannot upgrade/update apps purchased under one Apple ID when using another. All purchases are tied permanently to the Apple ID used to purchase them.

Need to take over apple ID due to death of a family member

My Dad has died and I need to take over his apple ID in order to help my mum, who has his iPhone, computer, MacBook, iPad, and her iPhone all on his account. I have tried several times contacting Apple Support, and was starting to get somewhere, however, since the middle of March, I have had no response from my emails. Today I phoned apple and got put through to the US (this lady was actually very helpful, although unable to actually help me). I've since scheduled a call, but do not hold out much hope.
Has anyone been through this process?

I'm afraid the only way you are going to be able to deal with this is through Apple Support. You could try regarding it as a security issue. This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699

Why is a credit card needed to create an Apple ID for a minor?

I'm trying to create an Apple ID for my child and I have to have a credit card on file to do so? What sense does this make? If a debit card is REALLY that taboo that I can't do something as simple as this...
Anyway, why is a credit card required? What if I don't have a credit card, or don't want to use one?

Hi pi_squared,
If you have questions about the process for creating an Apple ID for a child, you may find the following article helpful:
Family Sharing and Apple IDs for kids
Regards,
- Brenden

I just brought my MacPro in for service and they replaced my hard drive. However, now my disc drive has suddenly stopped working! Is there anything I can do to fix this without having to take it back in for service, again!?

The nearest service center is 2 hours from my house and my computer isn't under warranty anymore, so I need alternative options. I'm just frustrated that my disc drive was totally fine until AFTER I took it in for service. I just paid a lot of money for a new hard drive from the apple store and now my disc drive has suddenly stopped working correctly. I tried with multiple CD's and DVD's...loading a disc, but my computer would just make a weird loading noise and then eject the discs. Now it has started fighting taking the disc, so I have stopped trying. Is there anyway to fix this problem without taking it in for service again and paying another boat load of money?
Thanks in advance for your help!

ShelbyMackenzieLynne,
when you say that your disc drive is damaged, do you mean your MacBook Pro’s hard disk drive, or do you mean its SuperDrive (the CD/DVD drive)?
When you’d updated your MacBook Pro to Mavericks, did the installation succeed, and subsequently freeze up? Or did it freeze up during the Mavericks installation?
Which version of OS X was installed on your MacBook Pro before you’d installed Mavericks?
Are you currently able to boot into the Mavericks recovery partition? To see if you can do so, hold down a Command key and the R key while starting up your MacBook Pro.

Do you need help verifying your APPLE ID for ICloud? Easy solution is now available!

After calling Apple Support and speaking to the expert, we were not able to resolve an issue where we were not getting a verification email for ICloud. Support had no way to access any Apple ID. (This was last Friday, Oct. 14.) We went for a One-to-One lesson this am. While the Apple insturtor did not have the answer, he contacted one of the resident Genii. I was called by the Genius who told me that the problem was solved!
Simply contact the local Apple store and make an appointment to "fix" your verification issue. (If you are lucky, they may take your information and do it over the phone!)

If the password for your old ID does not work when you try to delete the account and turn off Find My iPhone, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Do I need to use an apple monitor for my pc to work right.

I brought a G5 tower without a hard drive. Put a new 1 terabite hard drive and got new osx 10.5. Having trouble installing the osx. Seems like the optical drive is not reading the disk. Swapout optical drives with one from another working pc (dell), still not reading disk. Do I really need to have apple
keyboard, mouse, and monitor, for it to work properly. Am I just waisting time and money.

A windows monitor, mouse, and keyboard will work on most older Mac computers. However you really need a Apple keyboard because there are some different keyboard keys your gonna need like the Apple and Option key that a windows keyboard doesn't have.
As far as the hard drive I work mostly on windows hardware so someone like BDAqua would be very knowledgeable with that. I seem to think you need the hardware drivers for the G5 that may or may not be with the new OS 10.5? A Dell hard drive will not work with the G5 if it already has a windows OS installed to it, you'd have to reformat the Dell hard drive while in a Dell computer to erase it. Your not wasting your time.

I need to change my apple ID for my iPhone iCloud account

I changed my apple ID and password on my mac but the old ID is still on my iphone 4. When it ask for me to verify my ID for icloud, it shows the old ID and it will not accept the old password or the new one. How can I fix this problem ? My icloud account has the new ID and the new password and it works fine, it just will not work on my iphone. HELP!!!

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Gonna Take my G5 in for service (Applecare) What to expect?

Hey guys, years ago i bought my beloved dual G5. This thing has served me INCREDIBLY well and has taken some serious abuse, not physically, but constant rendering 24/7, heavy audio recording, more rendering+assigning net-rendering, basically one huge workhorse.
WEll this past year things kind of quit working. Most annoyingly, video card just quit working with openGL, ie anything that requires openGL just shows up black veiwports. next we have the gigabit ethernet, that just REFUSES to fully connect. I installed a PCI network card, and i hate being back on 100mb lan. Icing on the cake was dvd burner hardly works. I think even moreso something is up with the IDE channel, because i put another compatible burner in and get nothing but i/o errors.
And lets not forget all the problems that randomly occur when using firewire/usb devices. Random complete lockups (in PC world id say bad power supply) FW devices appearing/disappearing
So i figured my applecare ran out, but i checked it and what do ya know? It's sitll in effect itl april 22nd. YAY!
What i mean by what to expect is, I've heard the stories of people taking in their mac's and coming back with more modern machines because what they brought in just hasnt been around in forever. So what am i to expect? Should i just to be safe remove my extra hard drives/ram? I know everything is intel now, allot of recording and 3D plugins i run are still PowerPC, though more and more everyday are UB. So basically, are they going to fix up my machine (totally fine with me) or is there a chance i'd come out of this with some intel machine?
I know whatever apple does i'll be happy and back to work in the end. The problems arent from misuse, the machine sits in a clean environment, i watch the temps in the summer, and i take great care of it. i say it's more from overuse. They were incredibly helpful when i brought them an ancient G3 wallstreet a few years ago. Told me they didnt support it, but sitll told me what was wrong, where to get the new parts, all for free at the geek bar.
Any thoguhts? I know i should call em, but its easter. Im just excited i dont have to pay out the arse to get my machine back to where it used to be.

Oh theyll just charge me to backup? I'm not too worried, i have most of my important stuff on my second hdd, anything else i can throw all over my network. And ill remove anything 3rd party that was installed by me (Ram, HDD, network card cause mine died)
I was actually just going to format it before i take it in. Forgot to call em today, grr..
My only complaint, i'll have to reload everything! Unless i can find about 50gigs to make an image of my OS drive and throw it somewhere..hmm...
I still cant believe its under warranty. That made my week. Though i hope they dont need EVERYTHING, ie mouse and keyboard cause yea, i gave my original mouse to a now ex gf, and i'm using a 5 button belkin.
I'm sitting back watching my buddies have issues with Micro$oft and their XBox 360's. one guys on his 3rd, the other his second. Wont let them transfer/backup stuff they payed for, DRM wont let them move it, Microsoft is calling shenanigans since they've exchanged it and registered so many serial numbers, they think theres hacking going on...
If only other places were as caring as apple.

Where do I send my Apple TV for servicing?

My Apple TV (Gen 1) has a hard drive that is starting to get really noisy. I'd like to have it looked at before it fails. Can I mail it to a service center?

Laxman25 wrote:
Yeah I mean a new one is a 100$. if a repair is going to cost you 50$ or up.....Just get a new one
Absolutely.
AppleTV1 still has unique features like the hard drive which allowed you to use it pretty much anywhere without the need for an internet connection or having a computer to supply media (eg on vacation somewhere remote with a TV), but a repair is unlikley to be cheap when you take parts and labour into consideration.
AC

SHould I take my Mac in for service -adapter/DVDrom

Hello, recently I was poking around inside my mac installing ram and a HD. I managed to disconnect the DVDrom and bend one if it's pins. Though I bent them back to their position the drive doesn't work now, one of the pins is too crushed. Do i have to take apart half of the computer to replace this drive myself? I googled it and peoples directions seem way easier than it looks inside the mac.
Also, I need a wireless adapter for this computer as well. I went to the mac store and they don't have them in stock, they have to order them. I don't see anything at the Mac store. I just want to find the correct card that works well, plus I need it to plug-n-play. Any recommendations? The guy at the mac store then said i need the Mac Airport, which is think is a router, not a card/adapter. Don't they call the store the genius bar? Going to the Mac store was a horrible waste of time... or I'm an idiot. Please confirm.
I was wanting to get the wireless adapter myself, but now that the dvd drive is broken, should I do this whole project myself or bring it in? I don't want to give them a lot of money, but I don't feel like breaking anything again.
I'm use to working on PCs, but this mac seems it has no cable slack to work with, and things just aren't that easily accessed.
Thanks for your time, any recommendations would be great!
Monty
Message was edited by: TheMonty

Thanks steve! The tutorial i was reading had no pictures... it looks really easy!
I'm not sure how to identify which G5 I have. Under "about this mac'... it says it's a powerPc processor dual 2.3. Under 'more info' their is an Airport Card area with no information, since I don't have the airport card installed, would any airport card work here?
I've been looking all over the mac store, it seems there isn't one available... and ebay bring up $20 PCI cards and $60 wifi cards.
Thanks for reading!
-Monty
Message was edited by: TheMonty

HT201401 where can I take my US phone for service in Melbourne Australia?

I am new to this and signed up just to ask this question.
Where can I take my phone to have it checked out in Melbourne Australia. My only trip and the phone (with camera) stopped working the day I left Seattle.

Try this to resolve your camera issue...
Close All Open Apps... Turn the phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On... and try the Camera again.
If no joy... For a Store, See Here http://www.apple.com/au/retail/chadstone/

Do I need to take my Apple TV for service?

Similar Messages

Maybe you are looking for