Downloaded the creative cloud, success in installing photoshop but got an error msg 'installation failed. file is corrupted'. what can I do?
Downloaded the creative cloud, success in installing photoshop but got an error msg 'installation failed. file is corrupted'. what can I do?
Thanks.
I'm using mavericks OS.
Here is a screenshot.
Please let me know what other details you need. I have another team member that wasn't able to install Illustrator.
We both got new computers, upgrading from CS5.5, deactivated the previous version and deleted the file from the old macs.
Similar Messages
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I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor" Now, the support advisor is discontinued. What do I do?
Please anyone help me.
ThanksError "Installer Failed to Initialize" | Install desktop application | Windows
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Hello,
Cannot install Adobe Application Manager. I get error message: "Installer failed to initialize". What can I do about this?if mac:
go to HD>library>application support>adobe>caps and rename the caps folder.
go to USER library>application support>adobe>OOBE and rename OOBE folder
install Adobe application manager from below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
I have recently tried to download the creative cloud, but as of now it will not download and will always come up with a error message. If someone could please help me, maybe it has something to do with what type of java I have.
Kind Regards,
ZacRefer
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html -
I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?
Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath. -
After installing Windows 8, I am unable to download the creative cloud and the program I purchased for school.
I purchased photoshop for my computer. I updated my computer's operating system. I logged into adobe. I am unable to download the program again unless I pay again or use the trial.
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Hi everyone,
I would prefer to download the CC Programs at work, save them to a USB then install them on my Laptop. Can this be done?
ThanksMissJayne please see the following blog post regarding the Creative Cloud packager - http://blogs.adobe.com/jnack/2013/04/whats-the-creative-cloud-packager.html. This would allow you to create installation packages which could be run from your USB drive.
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I have been using a free trial of Photoshop cc and my computer crashed. Now it says up to date, but the program is not installed anymore. How can I re install it? I already uninstalled creative cloud and re installed it, but the same issue occurs.
Hi dmomoney24 ,
Kindly refer : CC desktop lists applications as "Up to Date" when not installed.
Please revert if the problem persists.
Thanks,
Atul Saini -
Hi,
I downloaded the Creative Cloud Installer, the installer initializes but that's it. It doesn't install. There a reason I miss? (OS X 10.9.5)
I made an abo for the CC, Student version, downloaded the CC Installer, but every time I double click it to install, ist just initializes, and as the bar is HALF full, the window disappears and nothing. It doesn't install or anything.
I tried re download, re tried to install, I tried a re start. No luck.
So what am I missing?
I can't install any desktop application without the creative cloud?
Thanks for any help!Never mind.
Found a way by trashing AAM Updater, the OOBE, AAM an ACC itself and so on, and cleaned it all with CC cleaner.
But this was a very complicated way for a non-IT person to do, especially when everywhere you can read "Just Download, Install an go!"
No plus points.
Regards. -
I've downloaded the creative cloud app and the Photoshop. Now, how do i open Photoshop?!! tried clicking on the image but nothing happen.
Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
Todd
Todd McVey
Art Direction
201-723-0104
[email protected]
www.toddmcvey.com
@mctwitthis -
I am downloading the Creative Cloud desktop app on my Mac, and it starts to download but just stalls in the process and doesn't get any closer to finishing. Anyone have any suggestions. I've restarted my computer multiple times and restarted the download, but to no avail.
uninstall anything cc that's already installed, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and the reinstall, Adobe: Creative, marketing, and document management solutions
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I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
I am trying to download the Creative Cloud with Photoshop and Lightroom. It doesn't load and I actually let it run all night and it still didn't load. I uninstalled Creative Cloud and tried again. What am I doing wrong? Could it be that I am using wireless?
Hi Rickeee48,
May I know what is the error you are getting when you try to download Creative Cloud. Also you can follow the below link it may help.
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Regards,
Prabs -
If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, do I have to pay to again to get the CC 2014 version?
It really depends on which subscription plan you are signed up to. Normally whichever programs are available thru your subscription are listed for you to install in the CC desktop manager application. If you do not see certain programs listed it might be because your machine does not meet the system requirements for them... that is normally what happens with the manager.
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Fail to download the creative cloud !!!!!
when downloading the creative cloud, the progress is stopped and pop up massage..mentioning, there is error code : 1.
what is the possible reason behind it, if you have the potential solution i would be thankful to offer it.thanks for your response regarding my issue
this type of error , i have . anyway could you tell me what information you need to cater for. for your knowledge i had installed this before and it had worked fine for three days till i updated my windows 8 system via online , the ICLOUD stopped working i made system recovery Technic in order solve this problem but the icloud was removed because of system recovery here some information of system :
system : windows 8 x64 original
please provide me with any hint to fix this issue
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