Droid RAZR battery issues

I am having major battery issues now with my Razr. Let me explain some of the things I've observed.
Number 1. When discharging it might drop to 99-98-97-80-40-39-38-20-4% as I witnessed today, right before my eyes while using it in a matter of a few minutes, and it gets hot too. When charging, it will charge up normally to around 30%, then jumps to 100 and says charged.
Number 2. This seems to be a much bigger problem when using 4G. I just recently got 4G here, and ever since then, my phone is always a little warm and just eats the battery. I'd noticed this before, when traveling from here when it was still just 3G, to a 4G area. It is such a problem that when I went to Florida this past summer, I had to stop at the verizon store for them to check it out, because it was dying way more rapid than I was used to, always being on 3G at home.
My phone is so bad now, that I dropped it from 100 to 4% in around an hour yesterday, and about 50+ minutes of that was idle and screen off. Then again later, I was using it to check the weather and it again went from 80+% to 15%, and quickly dropped to 9% in a matter of moments.
I have changed nothing about it that would cause this level of drain. Location and everything else is off. I checked to see what is using the battery the second time it happened, and is says it is mostly screen and android OS.
Comment edited to start new discussion.
Message was edited by: Admin Moderator

My daughter has had the exact same problem. It worked fine since end of July when we got it as her regular two year upgrade plan until about a month ago. She hasn't added any new apps and hasn't changed her phone behavior. She does all the right things with turning off wifi and I've done the cache partition wipe twice and it sill does it. It gets so hot that the phone actually exhibits a warning message that it needs to shut down. And it happens almost daily now. I've checked what's been using battery and Google Services seems to be the main culprit--with Google Play services and Location services using almost as much battery as the screen. I've also uninstalled updates to Google Play services, rebooted and installed updates again and the overheating/battery drain still continues. I am planning on taking her phone to Verizon and asking for a replacement.
I've scoured the internet for answers and not sure what to do. Hoping it's a phone issue. It seems ridiculous to have to turn off all the connectivity and functionality of a smartphone just to be able to have it work properly.

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bit.ly/rxg0ii
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