Droid X issues help?

ok so my droid x is not wanting to do anything with out the charger the lockscreen is frozen and the factory reset wont work when i try and do it.
The phone also take extra long to turn on and the charger had to be in it or it will fade out until you plug it up again because the power button wont light the screen up, it will turn it off but it wont turn it on

famouslyafflicted,
Help has arrived! We're sorry to hear that you are experiencing these issues with your device, but we'd love to take a closer look.
Does your device have ant physical/liquid damage? Is your device still covered under warranty?
EfrainM_VZW
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Similar Messages

Droid Charge Issues

I have only had my Droid Charge for 2 months and I absolutely hate it! It locks up all the time and I have to take the battery out. Then it switches to 3G where I live. Now, it won't charge. I charge it every night. Charged it last night, barely used it today and it's almost dead. It's been on the charger for 2 hours now and is still showing a dead battery. I have about had it with this phone. Of course Verizon is absolutely no help! They're the ones that talked me into this phone. I wanted the Iphone and they said this one was way better. It's a piece of crap!!!

I haven't had the opportunity to read through all of the Droid Charge Issue posts but it appears that we are ALL having similar problems to an extent....
I have had my charge since May and if memory serves me correctly, I had it replaced once within the initial month or so of having it
I have ALWAYS had an issue with 4G coverage..I've always been told that it's due to a lack of a connection in my area but friends in my home are able to get 4G service and I can in certain parts of the home. I was actually getting 1X service which is just RIDICULOUSLY unacceptable for what I paid for this phone.
Lately the 4G/3G service in my home has not been AS BAD but still is not great. I never had a signal at work and was told it was due to the structure of the building as the service was designed to work outdoors, really?? so I'm going to sit outside and make phonecalls and get the internet connection I need?! umm NO.
my Biggest complaint recently has been my phone freezing, the screen during off during a call in which i need to use the dialpad and cannot get the screen to come up and the CHARGE's inability to CHARGE!!!! When I use my wall charger (YES the SAMSUNG charger that came with the phone) or a cigarette lighter charger in my car the phone goes back and forth from charging to not charging. I have to move it a million different ways for it to charge and cannot guarantee that it will charge during the night. Due to the nature of my job and the situations that I am put into while at work, I need my phone to be RELIABLE and CHARGED at all times! I cannot deal with this charging issues. It was not happening as recent as two months ago. I noticed that my car charger worked fine and then one day would bring up the message asking if I want to access the media or mass storage instead of charging it. The mere sound of the beeping going from an uncharged to a charged state every second without any movement is making me what to end my contract.
Verizon needs to do something. I have not turned my phone in yet because I am NOT WILLING To pay all of the money that I do to be sent a REFURBISHED phone that was turned in for the same issues!
ANY SUGGESTIONS?
I was also talked out of buying the iPhone back in May (of course theres little profit on them for VZW!)

Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

Hello.I wanted to upgrade my iPad 1 to iOS 5.1 Over the Air.I was running iOS 5.0.1.It said it had an error connecting to server.It is already 5 hours i cant install this update.I also have an iPhone 4 with iOS 5.0.1 with the same issues.Help please!

You're probably running into the servers simply being swamped. Thousands of people are all going for the software update at the same time. Give it a try again and if that doesn't work, then try plugging it into your computer and trying it that way.
I didn't get a notion of the size, it doesn't seem to be as big as the 700 meg 5.0 update, but it did take me 20+ minutes to download via cable internet so it's a large file. That in and of itself takes a while.
If you're trying to download it directly to your iPhone, you'll need to be on wifi since I'm sure it's well over the 20 meg file size limit for 3G.

Recently i upgrade my iPad2 to 7.1(11D167) and now the wifi connection is very weak, I am not sure if it is a hardware or software issue, help please!

Recently i upgrade my iPad2 to 7.1(11D167) and now the wifi connection is very weak, I am not sure if it is a hardware or software issue, help please!

I am not sure, I have full signal on my iphone 5 and just 1 dot on my ipad, tomorrow I will test connection with other router and network, I thank you for your help and I will tell you the test result when done

HELP Droid 3 issues

Two Issues and a comment, hope someone can help. This is my 2nd droid 3 (less then a year old) first one lasted 3 days and it was only a refurbished one at that. Anyway, On 6/29 I got a text msg that state I must click on my verizon data widget to update my usage I dont have that widget, nor can I find it. Also, seems that my text messages are no longer being received. Can anyone offer any help. Thanks

1) Very odd, don't know about that one.
2) Try setting your facebook sync settings to sync all contacts (within the facebook app), give it some time to sync, then do the join process again. Those particular contacts may not have any similar info (email address, phone number, etc.) so it may not recognize they are the same person (especially if you have a slightly different name for them, like I have my mom listed as "mom", and her facebook profile has her full name). This should allow you to at least search for them. After they are joined, you should be able to put it back to sync only existing contacts so that your phonebook isn't full of facebook friends that you are never planning on calling.

Droid x issues,PLEASE HELP!!

I AM HAVING ISSUES WITH MY AOL EMAIL! EVERYDAY I AM RECEIVING AUTHENTICATION ERRORS .NO EMAIL COMES IN AND NONE GOES OUT! I ALSO DO NOT GET ANYTHING AFTER LIKE 6 ! IS THERE A SETTTING I NEED TO CHANGE? I DID NOTICE IF I SHUT THE PHONE OFF AND TURN BACK ON THEY WILL FLOOD IN. I AM STARTING TO MISS MY BLACKBERRY!!!! ANYONE PLEASE HELP!

I have the same issues, I get authentication error when I trysend out an email. I also have aol. I actually have 4 aol accounts, 3 of them are fine but one of them has this issues.You can try to go to account, on outgoing server, uncheck both boxes for ssl and checking certificate see if that works. This is really annoying for me. How can they boast this phone to be used by businesses which relies on emails getting through. again I am hoping Verizon or Motorola can address this issue!!

Droid X issues...Not a happy customer :(

I am having a few issues and I just wanted some input on my problem. I originally purchased a Droid 2 Global and didn't love it as much as I thought so I returned to the store and did an exchange for the Droid X. I like the device for the screen size and the camera quality (which is stunning!). Keep in mind I have called technical support before going to the store for each new phone.
My first Droid X would randomly take black blank images when using the camera and I use the camera a lot since I have a 14 month old niece living with us and we like to capture lots of memories This one also had dust under the screen. I had the phone less than a week and when I took it back to the store they immediately swapped it for another brand new X.
The second one a few days later had the same intermittent camera issue and dead pixels on the screen. I took it back to the store again and they again replaced it with a new X.
This third X appears to have no screen issues but the camera issue persists. I called technical support who apologized about all the issues and asked if I would talk to a Verizon Technician who logs issues with phones into a database so they can work on fixes and see if there is a trend in the issues I am having. I agreed to do so. I got to a nice woman who took all my information and logged the issues. She said they have had a few customers call in with the same exact complaint but it wasn't frequent because she believes because it works some of the time they don't bother calling. She then asked if it would be okay with me if she conferenced a Motorola Technician into our call to also log the issue with them. I agreed. Motorola got on the phone and got the MEID numbers for all threee phones and my email address and he said they have quite a few complaints about the same issue and that they appreciate the feedback. The woman from Verizon then asked if Motorola had any input on when and if there would be a fix. He said they didn't know what was causing the issues so there was nothing as of now and we relieved him from the call. She then asked me if the issue was bothersome and I said yes it was but I really like the Android system and all that. She said if it bothered me I should take it back to the store again and have them move me to a different Droid device, such as Fascinate or back to my Droid 2 Global. I was already aware that you get one swap from a device to another device in 14 days and I had already done that. She then told me that because of the issues this swap was considered different and that she would note the account so that when I went to the store they would go ahead and do it without issues. She was very nice and recommended a few phones for me and I left for the store....
I got to the store and walked in and they asked me how they could help me. I said it was a long story but technical support troubleshooted the phone with me and the phone has had the same recurring issue as the others. She pulled the account up and saw the notes and said oh they want you to move to a different device. It so happens to store manager was sitting there playing a game on his Galaxy S Tablet and asked if I used the camera a lot and if so I would like the Incredible or the iPhone 4. I said I didn't want an iPhone. I wanted another Droid. He looked at the notes and the account after offering me whatever Droid I wanted since they were all 199.99 or less like I had paid and then said that I had already did an exchange and that he refused to do another swap. He then also said about the X having a mechanical shutter and sometimes they stick but to deal with it and to not bring the phone back until the camera "refused to take pictures alltogether".
I am so upset. I looked like a complete idiot and he made me feel so stupid. He talked to me like a little kid. They also accessed the account without any verification other than asking me what my cell phone number was. They never had me verify the last four of my social like they should have as well.
I then called customer service again and they immediately saw that the store should have honored what the representative noted with Motorola and that they should have did the exchange without an issue but they could only do refurbished devices. She tried to offer me a Droid Eris...It's retired and she wouldn't refund the 199.99 I paid for the phone regardless.
Any ideas on what to do? I am so upset
Justin

What I have learned that this type of issue usually comes from the stores location, I know it shouldnt make a diffrence but some employees in curtian areas seem to approuch customer service a bit wrong, did you try tp go to another store, I know its a pain and you shouldnt have to do this but this is just a trick that works for me? I hope under this situation that this was just a situation with bad management.
Now as for the issue you are having with camera is kind of strange one because I use my camera pretty heavy without any issues so far... Knock on Wood..
Good luck on getting everything straighten out...

Droid keys issue

Same exact thing started on my original droid ~3 days ago.
Home and Search buttons do nothing in virtually all apps, but are working mechanically.
Camera Button doesn't bring up the camera, but works to take pictures.
All options except Power Off disappeared from power button menu.
Screen unlock pattern gone and can't be re-initiated.
Phone doesn't ring but goes to voicemail.
There's clearly some bug in an update somewhere that I've been able to avoid until now. I have all app updates on manual, and am running Android 2.2.3 from Nov 2011. That only thing I can think of that may have triggered it was I activated a Live Wallpaper.
Would sure be nice to have this figured out so we don't have to do a factory reset every time somebody catches it.

Thanks to the moderators for creating this thread for me.
I guess my reply to the main thread on this topic was deleted because the thread goes back to 2010 and my reply bumped it. I can understand that.
I just thought it made sense to post it on the thread on this topic because then people that are trying to help can see the whole history of the issue and that it goes back to 2010 and numerous people are still getting exactly the same issues.
That way people understand it's a known issue that we're looking for help getting resolved and not that somebody left call forwarding on. hehe.
You can see the thread by searching for "Droid Home key not working, along with other things."
Any help is appreciated.

Droid 3 Issues

* Favorites widget on home screen - after setting up contacts for quick dials, some of the contacts, when selected for dialing, call another contact in my phohebook???
* Corporate email sync - why can you only sync 30 days of email? On my old Droid 2 (with FROYO), I could sync my entire email account contents.
* Also calendar appointment changes made on another device do not sync the changes on the Droid 3?
* Also when texting or emailing, after hitting the spacebar once, the cursor takes off spacing until you hit the backspace key?
Any assistance would be appreciated.

I have a similar issue. I got mine yesterday -- and my cell standby is consistently at 35-40% and my time without signal has never been over 10%. When I got it yesterday, I had to recharge it twice, and I don't think I used it more than an average user would. So anyway, I recharged it and took it off the charger at 9-ish this morning and I was down to 50% battery usage after 4 hours. The only thing I'd done was text a few times and play Angry Birds for 10 minutes tops. I somehow managed to make it last the rest of the day, but that was because I barely touched it and only texted a total of maybe 50 times.
I haven't tried the *228 option yet because I'm afriad I'll do something to mess up my phone further. But if someone could help both of us out, that would be awesome. I'd hate to take this phone back because I love everything about it except for the battery life. I mean, it's still under warranty and I have another what, 12 days to take it back to the store, but that's a huge hassel that I really wouldn't have liked to deal with in the first place.

Droid 2 Global Help

I just had to order a replacement Droid 2 Global phone because the phone screen just seemed to slowly fade out and then not work at all. The phone is on and seems to function only I can't use it because nothing is visible. I don't know if my pics/videos were saved to the phone itself or the SD card. My question is is there anyway to get these saved to the card since I can't get to any of the settings to double check? PLEASE HELP! I have all of my 9 month old pics and videos on here since she was born and I'm going to be devistated if I lose them, which seems to be what is going to happen...

mcclary317 wrote:
I have had both the original Droid and now the Droid 2 Global. I have had so many problems with the Droid 2 Global phone. I don't know what to do with it besides throw it out and go to a different company looking for an actual decent phone. Some of the problems I currently have or have had with this phone:
*Shuts off randomly, several times a day.
*Screen goes nuts, like having a severe seizure and then will have to turn it off to stop it.
*Screen goes crazy and will act like I've touched an app or start dialing random numbers, has even is done it with texts.
*Battery life is horrible.
*Most apps freeze and if I'm lucky, I won't have to take the battery out to restart the phone.
*I can't get the screen to turn on (even if the phone is on) unless I hold down the button on the top for atleast a minute.
If anyone has had similar issues to these, and knows of solutions I would greatly appreciate it. I'm not talking about getting a refurbished phone either, that definitely won't solve my problems. The refurbished phone will last a week and something will go wrong with it.
I'm so fed up with dealing with this phone I just want to throw it out the window.
Thanks.
Well, it really sounds like your particular phone is defective and, as the other poster said, it IS probably worth getting a refurbished one. My first refurbished did have a problem, but the second one has worked fine for 9 months so far.
Are you running Gingerbread or Froyo? Many of us (but not all, see the comments here!) found GB makes the phone much better.

Droid X issues

I have a droid X and after the Gingerbread updates the phone is acting terrible times the phone will go blank,the apps never load and contacts are messed up.Is there going to be an additional update to this gingerbread.Also when downloading an app it will show it loading two time and sometimes three.I called Verizon and like usual the answer always is a hard reset which is more trouble than its worth.Is there anyway to get this fixed.How can a top end phone thats suppose to up there with the Iphone has so many issues.

Harveyd: I know you said That Verizon told you a Factory reset Will help an you said its more than what it's worth. But Actually it will help because it gives Gingerbred a clean platform to be on an Verizon Teck services can help assisst you when doing this reset or you can follow these instruction here an do it youself.
I used this method here when i done my Reset before installing Gingerbred on my X.
But you have to do these steps exactly as it states here an then you should'nt have any of the issues you descibed. Give these steps a try an see if they work for ya. let us know the resolts. if they worked or not.
Follow these settings during restore to avoid issues being restored automatically.
1. Uncheck "Back up my data" under Settings/Privacy
2. Click Factory Data Reset/Reset Phone
3. After reset is complete only Active Phone >*228 option 1 but do not input Google Email information
4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"
5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.
This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.

CS4 Text Wrap issue - HELP!

HELP! I taught myself PageMaker 6.5 and I got REALLY good at the basics, but not so great at the in-depth things. Consequently, when I upgraded to InDesign CS4, the same holds true, so please feel free to treat me like a 2-year-old in your explanations. Now for my dilemma:
I create a quarterly magazine. Most of the pages are 2- or 3-column spreads. Many times, a photograph (and its caption) will span more than just one column, but not necessarily the entire width of two. In other words, my photo could span all of column 1 and 1/2 of column 2, with the text flowing to the right of the photograph, then expanding to fill all of column no. 2 beneath it. In PageMaker, when I text-wrapped around the pic, leaving enough bottom text wrap to insert my captioning, the text would wrap perfectly, keeping the text in perfect alignment horizontally across the columns. That, in turn, kept the bottom edge of all my columns exactly equal.
In InDesign, however, that's not the case. The text doesn't align equally horizontally across the columns, hence ruining my clean horizontal text margin at the bottom. This happens any time I have a photo that spans all of one and part of one (or two, in the case of a centered photograph) column. In fact, even if I place a photo that fits within just one column, the horizontal text alignment gets screwed up. I'm attaching a .pdf of page 35 of the issue I'm working on to show you what I mean.
I've tried choosing all three columns and clicking the "align top edges," but that just drags all three columns up to the 1/2 inch margin at the top of the page, and my text actually starts 1/4" beneath that (3/4" from the top page edge) because of the page numbering, and when I drag all three columns back down to the 3/4" mark, the wrapping gets all screwed up again. So I tried "align bottom edges," and that didn't work either (it worked to a point... anything that actually had text flowing to the bottom of the column was fine, the same thing occurred then above the column with a photo spanning all of it. Geez, I'm confused just trying to explain it. Hopefully, the attached .pdf will help make sense of this.
Consequently, I'm moving columns manually for this issue (all 60 pages of it), because it has to be at the printers by the end of the weekend and I'm just plain out of time. If anyone can give me some guidance so I don't have to do this again next time, I'd really appreciate it.
You can email me at [email protected] if you have any ideas. Thanks for your help.
Barb

Thanks so much to both Peter and Bob. I'm sure this will fix the problem. At least I know it wasn't something I was doing wrong and it really is a glitch in the program. I'll play with the baseline grid, since it seems that will be the best option. I have a few months to experiment with it before the next issue goes to press.
Does setting a preference act like a default? In other words, will it then apply to all pages in all new documents I create or is it specific to the document in which I'm working when I set it? If the latter, I'm guessing I can just include it when I set up my master page so it will apply throughout the issue? Which, of course brings me to yet another question: how do I save my Master Pages so I don't have to redo them with each issue?
I'm finding that the majority of InDesign is a lot more user-friendly and easier to navigate than the old PageMaker -- many fewer steps for the same end result. I hope to take a class if I can find one in my area, because I'm certain I'm doing many things the "hard way." Learning as you go is okay, but you miss a lot of the finer points along the way and spend entirely too much time trying to figure things out or bugging people like you in this forum.
I apologize if some of what I ask seems rather elementary.
And Scott, sorry, but I've always felt that, out of all the fonts available, Comic Sans is the most readable.
Barb

DVR/STB/Remote issues - Help Needed

New to Verizon FIOS (Installed about 2 weeks ago). Have a few issues. Any help is appreciated
1) When im on the Home Media DVR and i fast forward through a program, when i stop or hit play, an extremely loud beep that lasts for 1-3 seconds comes from the speakers. How do i get this to stop, what is causing it, etc?
2) When i fast forward from one of the STB (regular HD box), if i hit FF once, it fast forwards pretty slow, if i hit it again, it goes somewhat faster. The problem is. When i hit it that 2nd time, it seems that 70-80% of the time, it jumps me back to an early portion of the program. I.E. Was watching the 2 hour episode of "24", was one hour and 20 min in, got to commercials, i hit FF twice and it jumped me back to 23 minutes in. Tried again at next commercial break and it jumped me back to 11 minutes in. What is the deal here? How do i fix it?
3) Are there only 2 fast forward speeds on STB? I came from Brighthouse that had 4 speeds, im a little disappointed with only 2 speeds. Can anyone verify?
4) The remotes seem to take 2 seconds or so to register when performing any function other than changing channels. When i hit FF or REW, DVR or Last, it seems to take a few seconds to kick in. Is this a known issue, or possibly my box or remotes?
Thanks for any and all help

Sorry the ff speeds are the same. On the main MR-DVR there are 3 ff speeds, where the remote STB has 2 ff speeds. I think they did that because how the remote system works, it has slower responses being remote. But with the update you will not need to worry about the ff, because you will not get the hub error. I was one of the first people to get the update and I have not seen the hub error yet.
As far as a time frame I don't believe there is any thing public about it, I think the only thing they have said is it is going to be rolled out per market, and one market a week. But nothing on the order of the markets.

Officejet Pro 8600 Plus connection issue - HELP!

I have a strange issue: after some hours, the communication link is dropped between the computer and printer. When this happens, IE becomes unusable and will not connect to anything. This is replicated on three XP home machines. The fourth, a vista ultimate machine, does not seem to be affected (yet). I get the "scan to computer is disabled" error. It cannot be re-enabled. At this point I cannot print either. I can reach the embedded web server on the printer via firefox and can still surf using firefox. I can ping the printer, but again once the connection is dropped, no printing or scanning to the computer. The only thing I've found that resolves the issue (temporarily) is to reboot the computer, which just starts the cycle again.
last night I installed the software on an XP machine and the laptop to test when the connection dropped. They lasted from 7pm Monday until I got home at 5pm Tues. The machines were not used. Once I started using them (firefox only), then they dropped the connection within a half hour of each other around 7pm. The other XP machine lasted from 7pm Mon until 7am tues, when my wife started using it and then noticed it dropped sometime that tues between 7 and 9AM. An 11am tues reboot ran OK until 10 pm tues when connection was lost again (and IE is now dead). The Vista machine has been running since 7pm monday until now (930pm tues) and still seems to be holding.
printer hardwired, to router, static IP, 100-full link speed (also tried 10-half)
router dlink di-655
two XP machines are hardwired, vista is hardwired, and last xp machine is a laptop on wireless.
I've swapped cables rebooted and reinstalled multiple times. I must have a file a mile long on the support phone line. They were unable to fix it. I asked this to be escalated, but who knows when I'll get a response.
I've toggled firewalls - XP built in
I've uninstalled anti virus software
I've even put up with crazy suggestions from tech support like changing the router channel (uhh, it is wired!)
one xp machine had an AIO 4215 hooked via USB and the others printed to it via network, but the printer has been deleted from the networked machines.
I can ping 127.0.0.1 which is supposed to indicate the tcp service is OK.
I have not reset winsock .. I can see one machine being bad, but three????
malware / virus scan shows no issues. Again one maybe, but three??
The only thing I can think of is that there is something in the XP networking stack that conflicts with the new 8600 software as hours pass. Perhaps there is some polling operation that goes on then dies after some time, then it kills IE as it dies.
When the printer works it is great, but rebooting is not a permanent solution to this.
any suggestions would be greatly appreciated!!!!!! I am stumped and so is tech support. They are sending it to engineering, but who knows when they will respond.
thanks in advance.
This question was solved.
View Solution.

well it looks like I have a working solution ... I downloaded a freeware file called process.exe . I made a cmd file via notepad with the following contents:
rem this is to keep the HP network printer communicating with the desktops
rem
process -k "hpnetworkcommunicator.exe"
rem
process -k "scantopcactivationapp.exe"
rem
"C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkcommunicator.exe"
rem
Start "" "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID CNXXXX:NW -scfn "HP Officejet Pro 8600 (Network)"
the XXXX is your printer serial number with an extra character or two. Pull that number from the port tab after you pull up "properties" for the 8600 printer.
This cmd file basically restarts the printer link. It opens a command window that launches the program to re-establish the link.. then it closes the command window. The launched program shows that the communication link is dead (just for a few seconds), but then it makes the connection... THEN you hit the close button and coninue your work until it dies again.
I may have it autorun every X hours if I can narrow down a good time. Until then I have a shortcut on the desktop to "FIX HP LINK" ... I only had to do this for my XP machines, as the vista one seemed OK.
What ticks me off is that I shouldn't have to do all of this diagnosis. It would be nice if there is a fix in the pipeline so the link stays stable al the time. I've spent hours trying to figure this crap out.
Anyhow, I hope the time I spent helps someone. PS, thanks to the OJ6500 thread that had the info for the scantopcactivationapp.exe program.
PS ... I'm still waiting for an engineer to contact me, if any HP employees are reading this.
PSS I haven't tried this without killing and restarting the hpnetworkcommunicator stuff, but it works for now.

Authorization issue - help request

Hi guys,
One of the consultants is having an authorization issue ( He is not abele to run a t-code)
I ask him to run a su53 report and i am not sure how to proceed with this.
Please help.
Here are the details from the SU53 report.
DISPLAY AUTHORIZATION DATA FOR USER VYXXXX
User : VYXXX                       profile parameter authorization buffering    4
Authorization Object: F_KNA1_GRP
Description
Authorization check failed:
      + Authorization object F_KNA1_GRP Customer Account Group Authorization
            Activity                                08
            Customer Account Group     ZM01
Users Authorization Data :
      + Authorization object F_KNA1_GRP Customer Account Group Authorization
               Authorization T-PD19002300
              Authorization T-UG39000900
              Authorization T-UG39001000
Please help me guys what need to be performed.
Regards,
Vamsi.

Hi Vamsi,
SU53 shows us the last failed authorization for a user. However, it might not only be the failed authorization object failed.
Hence, "just to learn" , you can use transaction ST01 to enable and run a trace for particular users. Be sure to use in a test environment first, and with proper filters. (for a particular user only).
Then check-> which auth object is failing.
RC=4 means a object value is failing.
RC=12 means an object is missing!
Check, which tcode is calling that object and this tcode is present in which role. Then.........proceed.
You can check the SAP documentation on running traces on the help portal of SAP. I think you will find the answer yourself by troubleshooting more and may be massaging some test roles here and there!
Likewise, if you are new to security, I would encourage you to start by reading some books on SAP security. Authorizations made easy is a good book to start with.
Let me know if you have any questions
EOD for me :P . take care
Abhishek

Droid X issues help?

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