Duplicating An Approved Document

Hi Experts,
I have a scenario which is described below.
A PO was generated which has gone through the approval procedure and has been approved. The originator has added the approved document and saved it.
Now, the originator has to release another PO which has same materials as in the Approved PO. When the originator is duplicating the document it gives duplicates the PO but then the Vendor Code and Vendor Name fields are both disabled. Which does not allow the Originator to select the new vendor for the duplicated document.
Any thoughts on this.. Is this a bug or the functionality is right as per SAP?
Regards
Rohan S. Kamble

Hi Gordan, Rahul,
My SAP B1 Version is 8.8 PL 10.
Rahul:
Yes with normal PO there is no such issue. Thats why i specified Approved PO. There is certainly an issue with the Approved PO's.
Could any one please reconfirm if the behavior is occurring for PL 10?
Regards
Rohan S. Kamble
Edited by: Reno on Feb 18, 2011 2:39 PM

Similar Messages

  • Approval Procedure Question - changing an Un approved document or Approver

    Here is my situation.  I have set up an approval Stage with 1 approval necessary for Credit Memos.
    From time ot time,  the approver needs to change the Credit Memo before apporving.
    Also, from time to time,  the Originator of the Credit Memo needs to change the credit memo BEFORE it has been approved. 
    From what I gather, 
    1) The Approver can not change the Credit Memo BUT can Add the Credit Memo but only after approving it.
    2) The Originator of the Credit Memo can not change the Credit Memo unless it has been rejected, and then it is not an easy task to find where the document can be changed.
    3) Any manipulation of the documents from either the Approval Status reportor the Approval Decision report is not possible.
    Am I missing something here or is there an easy way to modify a pre approved document?
    Thanks in advance
    Dana

    Actually what I am trying to accomplish is have all Credit Memos approved.  I at the same time would like the person who is approving th eCredit Memo also make changes to the Credit Memo if changes need to be made.  The end user does not issue a Credit Memo (Update) until the goods are received back at their facility and checked.  At that time,  they would like the approver make the necessary adjustments if necessary and them update the Credit Memo.  I find it a bit cumbersome to have to send that Credit Memo back to the Origonator to be adjusted and then send it back for approval.
    Am I missing something here?  Is it possible for the apporver to not approve it and then make th changesand then update it? 
    Any other sugestions on how to handle this situation??
    BTW Thanks for the quick responses!!
    Dana

  • Electronic signature while approving documents

    Dear experts,
    I have a client who is validating its SAP B1 implemented system in compliance with FDA 21 CFR part 11 (electronic records and electronic signatures).
    Can any one please describe how SAP business one treats electronic signature while approving documents? because in FDA 21 CFR part 11, it requires electronic signature on approval of certain documents which must contain 'the name of the signer, 'time and date stamp' and the 'meaning (such as approve, review, verify) associated with the signature' plus the traceable record of electronic signatures.
    Furthermore, it also require a 'password' or user id of the signer'  at the time of signing the document. In B1, it does not ask for user id / password at the time of approval and simply rely on login id / password. If user is already logged in, B1 simply allow the approver to approve a document and does not prompt for user id / password again.
    Can we fulfill the signing requirement in SAP Business one? and modify or customize B1 in such a way that it starts prompting for user id / password at the time of approving the document too?
    Any help is highly appreciated>
    Thanks in advance,
    Farhan

    Closing it

  • CProject 4. 0 Document Approval Document Error

    Hi All,
    We have the configuration that was working fine for Phase Approval in cProjects 4.0.
    I am having a look at it as we are getting ‘<b>You can not begin approval without an approval document’</b> error message on click of ‘Begin Approval’ button.
    Though I have not checked ADS (Note - 944221), this does not seem to be  ADS problem as the ‘Document’ with decision as ‘Granted’ gets displayed properly.
    I create New Approval by adding approver, after click of ‘Begin Approval’, then the error message gets displayed.
    Configuration seems OK as it was working fine few days ago.
    Also looking at note – 874054 (Is it only for cProjects 3.1 ?)
    The only thing which I am doubtful about is, in configuration ‘Activate Forms Per Project Type’ where I need to deactivate the smartform ‘DPR_APPROVAL_HIER’, which is set to ‘Active’ (i will deactivate and test again). Also the PDF Print form ‘DPR_APPROVAL_HIER’ is set active.
    Thanks in advance....

    Hi Bushan,
    try this ,
    In c project configuration --> Activate From per Project Type
    --->you ACTIVATE the PDF FORM
    ---> DEACTIVATE the smart form
    for DPR_APRROVAL_HIRE FORM
    thanks
    sunil

  • CProjects - Approval Document for a Task

    Hi,
    Is it possible to create some approval scenario for a task in cProject.
    There are some tasks which need cost approval. Can anyone recommend an easy to implement solution using the standard by either reusing approval document or attaching a BW report with a task.
    kind regds
    Vishal

    Hi Thomas,
    I do understand and agree with your opinion. The issue is that we need to get an object approved that is not a phase in the main project definition. So just wondering if we can create this object as a phase under a subproject definition - This is just to avoid these huge modifications. So if we can treat a task as a phase of the subproject and trigger the approval of this, do you see any issues technically ? (Though there are issues in functional design, but they would outnumber the benefits if it can be realised ?)
    Cheers
    Vishal

  • Workflow for approving documents: rejected document

    Hi expert colleagues,
    at my client we are implementing the workflow functionality for approving documents (EhP2). I managed quite easily to set-up the basic workflow as described in the documentation. I have one question though, the problem is the following:
    Step 1: a correction document is entered by the corporate consolidation team person 1 and a workflow is triggered
    Step 2: the document is rejected by the approval agent of the consolidation unit
    Step 3: the rejected document becomes available for person 1 of the consolidation team, but the person is not present that day. Another person of the consolidation team wants to pick-up the rejected document, adjust it and start the workflow again. This seems to be impossible, the rejected document can only be modified (or discarded) by person 1. Even if person 1 identifies a substitute, the substitute cannot change the rejected document.
    Question: is there a way to let another person pick up a rejected document?
    Thx, ewald

    Hi,
    you can probably assign multiple approval agents to one consolidation unit. But in the case there is a rejection by one of the agents the document goes back to the initiator.
    The document initiator can only discard or change the document via the consolidation monitor, task manual posting. And the initiator is the only one who seems to have the power to call up a rejected document (in that way it looks a bit as a user specific held document).
    Any extra thoughts or should I look on the workflow forum?
    Kr

  • Approval document in cProjects 4.0 through Smartforms

    Hi all,
    Is there any way to manage approval documents in cProjects through smart forms instead of Adobe Server (AIF)?
    If so, is there any documentation for configuring it that way?
    Thank you very much in advance!
    Kind regards,
    Isabel

    J,
    Sorry, I don't leave my email address up except for brief periods when I'm looking for someone to use it. Since Peter has your email, I'm sure he will sort that issue out for you. Meanwhile, I'll give you some additional information on posting screen shots.
    Any of the photo hosting sites will work. I'm currently using Photobucket as I've found it to be more reliable than others that I've tried. The site will guide you through the upload process. Then it will offer you several options for sharing your "photo". Choose the HTML option. Copy that HTML code and paste it here. That's all there is to it.
    Jerry

  • Update a Approval document

    Dear all
    Is possible to update values in approval document
    for example Ravi is add one Purchase order No:100,this PO is sent to approval for Mr.Kumar
    Now Kumar can edit that purchase order values? or he can take only decision Approve and Reject?

    hi prasanna,
    Check this link for how to cancel approved purchase order ?
    https://forums.sdn.sap.com/watches!add.jspa?forumID=264&threadID=764728
    Jeyakanthan

  • CProjects Phase Approval : Approval Document does not exist

    Hello,
    I am trying to approve a phase in cProjects 4.0 (WD ABAP Based).
    When I goto Approval Tab --> Approval Document, it displays:
    Approval Document does not exist
    I have checked the configuration and everything looks correct.
    For Project Type I have activated the Form DPR_APPROVAL_HIER
    The ADS is configured properly.
    I also checked Note 874054 - You cannot start approval w/o approval document, and the config is as per this note.
    What else can be likely reasons for this problem.
    Any help is appreciated.
    Regards,
    Shubham

    Hi Shubham,
    As per SAP, ADS is supported by the following servers only:
    Windows server 2003 on IA32 32 bit
    Linux Suse SLES 9 on x86_64 64 bit
    Linux Red Hat EL 4 on x86_64 64 bit
    AIX 5.2, 5.3 64 bit
    HP-UX 11.11 on PA-RISC 64 bit
    HP-UX 11.23 on PA-RISC 64 bit
    Solaris 9 on SPARC 64 bit
    Solaris 10 on SPARC 64 bit
    Refer http://service.sap.com/pam - Netweaver 2004s - Additional Components.
    Check the Server on which your cProjects has been installed.
    Regards,
    Reema.

  • Regarding phase approval document

    Hi,
       Error occuring when try to begin the approval of phases in cProject. A error message occurs as
    ''You cannot begin approval approval test without an approval document''
    But already I have assigned and activated the approval document DPR_APPROVAL_HIER in Customising---->Activate forms per project type. I have assigned the same in Customising -
    >define Phase types . Still I face the problem.
    Pls help me to solve this issue.
    Thanking you.
    Regards,
    Sarvodaya

    Hi,
    Check with following Tests:
    I ABAP:
    1.  Use transaction SA38 to execute the program FP_TEST_00.
               Detailed information about this test program and about how you should then proceed is given in the Adobe Document Services Configuration Guide in the Help Portal under:
               http://help.sap. com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494facfdc09a359b1/frameset.htm -> Adobe Document Services Configuration Guide -> Configuring the Web Service -> Securing Access to the Web Service ->Configuration Check -> Configuration Check for PDF-Based Forms in ABAP
              o If the FP_TEST_00 form is displayed in the print preview, the ADS configuration is correct.
                        -> Check your application program that contains the call for the form, and the form itself, for possible errors See point 5 for further information.
              o If the system displays an error message instead of a form, the configuration of ADS is incorrect.
                        -> Carry out the additional tests from point 2 onwards.
    2.  Use transaction SA38 to execute the program FP_PDF_TEST_00.
                  This enables you to check the RFC connection to ADS (see the reference to the documentation given above).
              o If the system displays the version number of ADS, the configuration of the RFC connection is correct.
                        -> Proceed to point 4.
              o You receive one of the following error messages:
                        1. If the system displays dialog fields for user and password instead of the version number, the entries for user and password in the RFC connection do not match the entries in user management.
                        -> Check the user and the password. Continue with point 3.
                        2. The system displays a "SYSTEM ERROR" with the following text:
                        "ERROR CODE    :    100.101
                        ERROR MESSAGE : SOAP Runtime Exception: CSoapExceptionTransport : HTTP send returned with status code"
                        -> Contact your system administrator and ask them to check or correct the details for target device, service number and path prefix in the RFC connection (transaction SM59).
                        3. If the system displays an error message stating that there is no valid HTTP connection, then there is no RFC connection to ADS.
                        -> Contact your system administrator and ask them to correct or create the RFC connection (transaction SM59).
    3.  Check the user and password of ADS
                  Requirement: In order to carry out this test, you must know the user and password for ADS. If you do not know this information, contact your system administrator and ask them to carry out the test.
                  A detailed description about the procedure is contained in the documentation for the Adobe Configuration Guide at:
                  http://help.sap. com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494facfdc09a359b1/frameset.htm -> Adobe Document Services Configuration Guide -> Configuring the Web Service -> Securing Access to the Web Service ->Configuration Check -> Configuration Check for PDF-Based Forms in ABAP -> Checking the User and Password
              o If the system displays the version number of ADS, the configuration of the user and password is correct.
                        -> Proceed to the next point (4).
              o If the system does not display a version number (the page in the Web browser does not change, and submit continues to be displayed), the configuration of ADS is incorrect.
                        -> Contact your system administrator and ask them to correct the configuration for the user and password.
    4.  Check the settings for the destination service
                  To use the destination service on AS Java, settings are required on AS ABAP and AS Java. Therefore, this test contains several steps.
                  4. 1 In your ABAP system (transaction SA38), call the FP_CHECK_DESTINATION_SERVICE program (available as of NW2004s SPS 08).
                           a) First of all, execute the program without selecting the option "With Destination Service".
                           The system processes a test form in the background and displays the size of the generated PDF. It does not use the destination service in the process.
                           b) Now select the option "With Destination Service" and execute the program again. The system processes the test form, using the destination service.
              o If the system displays the same message (file size of generated PDF) as it does in a), the configuration of the destination service is correct.
                        -> Proceed to the next point (5).
              o If the system issues an error message, the configuration of the destination service is incorrect.
                        -> Carry out tests 4.2 to 4.4.
                  4. 2 Check whether the /default_host/sap/bc/fp and /default_host/sap/bc/fpads ICF services are active. (transaction SICF). If this service is not active, activate it. Note: As of NW2004s Support Package Stack 12, when you bundle in distributed systems (in other words, for "non-double-stack installations"), it is optional to use the fpads ICF service
                  4.3 Check the settings for the ICF service.
                           a) Enter the following URL in your Web browser:
                        http://<server>:<port>/sap/bc/fp/form/layout/fp_test_00.xdp
                        < server> is the AS ABAP, <port> is the HTTP port of the AS ABAP. (you can determine this information using transaction SICF).
                           b) In the dialog box for the user, enter ADS_AGENT and the relevant password.
              o If the ICF service settings are correct, the browser displays the layout information of the FP_TEST_00 form in XML format.
                        -> Proceed with point 4.4.
              o If the browser displays an error message instead of the XML file, a configuration error occurred.
                        -> Check whether the user ADS_AGENT exists on the AS ABAP, and if the user has the required authorizations and roles (SAP_BC_FP_ICF).
                  4.4. Check the settings for the destination service on AS Java
                           a) Call Visual Administrator and navigate to Services -> Destinations
                           (detailed instructions are available on the Help Portal at: http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494facfdc09a359b1/frameset.htm ->Adobe Document Services Configuration Guide -> Configuring the Web Service -> Securing Access to the Web Service -> Creating or Changing the Destination Service)
                           b) Extend the setting in field URLunder Connection Settings to:
                           http://<server>:<port>/sap/bc/fp/form/layout/fp_test_00.xdp
                           (The <server> and <port> that are already available refer to the AS ABAP.)
                           c) Choose 'Save and Test'
                           d) The system calls the ABAP system that stores the form templates.
              o If the settings are correct, the system issues the message: "HTTP GET response code 200 Content Type/xml."
                        -> Proceed with point 5.
              o If the system issues an error message, the configuration of the destination service is incorrect.
                        -> Contact your system administrator and ask them to correct the settings for the destination service.
                           e) Do not forget to change the URL back to http://<server>:<port>.
    5. Generated PDF with additional information
                  Call your form and save the generated PDF with additional information locally. You receive a PDF with attachments, which enable you to analyze the problem in detail.
                  Information about the PDF with additional information is available in the problem analysis guide (PAG) for SAP NetWeaver (TM) at:
                        http://help.sap.com/saphelp_nw70/helpdata/en/71/7ffb3f6c78ee28e10000000a1550b0/frameset.htm ->Usage Type Application Server Java -> Problem Analysis Scenario for Adobe Document Services -> Adobe Rendering Error
                  Setting using transaction SFP
                  For more information about how to proceed if you use the dialog box in transaction SFP to set this function, see the documentation for SAP Interactive Forms by Adobe in the SAP Help Portal at:
                        http://help.sap.com/saphelp_nw70/helpdata/en/37/47a2be350c4ac8afe36b691203971f/frameset.htm
                        (You can display the document in German at: http://help.sap.com/saphelp_nw70/helpdata/de/37/47a2be350c4ac8afe36b691203971f/frameset.htm)
                        -> SAP Interactive Forms by Adobe -> PDF-Based Print Forms -> Calling Forms in an Application Program -> Saving Runtime Information and a Generated PDF Locally
                  Setting using user settings
                  You can also use the user settings to activate the function "PDF with Additional Information".  Proceed as follows:
                        1. Call transaction SU3 ('Maintain User Profile') or SU01 ('User Maintenance').
                        Note that you require the relevant authorization for the user maintenance of other users.
                        2. Choose the tab page 'Parameters', and enter the required parameters and values:
                        FPTRACELEVEL = 04
    Setting the trace to the value required for the local saving of runtime information and for the generation of the PDF that contains additional information.
                        FPTRACEFILE = <directory>\<file name>
    File for the local saving of runtime information This specification is optional.
                        FPSAVEERRORPDF = X
    The system generates a PDF that contains additional information.
                        FPERRORPDFFILE = <directory>\<file name>
    File for locally saving the PDF that contains additional information
                         Caution: Local saving is possible only for applications that have a GUI connection, and therefore, this is not supported for Web Dynpro ABAP.
                        3. These values then have a fixed assignment to the user.
                         Reset these values after troubleshooting is completed.
                  -> Attach these files (PDF with attachment) to a message with the component BC-SRV-FP, including a precise description of the problem.
    Niranjan
    Let me know if it helps !!!

  • Delete assignment of work approval document to Maintenance Order

    Hello Experts,
    In wcm(enhanced model), I have created and assigned one work approval to Maintenance order.
    Now I am not able to delete the assignment to the maintenance order. I have checked both the cases when work approval is set as prepared and also when it is not set as prepared.
    Is there any possibility..
    Thanks

    Hello Experts,
    The requirement here is - whether we can extend the validity of a work approval document after setting to status 'Prepared'. WAP is assigned to a maintenance order.
    Thanks for your input on this.

  • Exchange rate on approved document

    Dear experts,
    I have a scenario where while i raise a marketing document like Purchase Order. My exchange rate on the table is 1 Dollar = 81 KSH. When i raise a purchase order i change the exchange rate on the document to 80. If this document goes for approval the exchange rate picks from the table but if it doesnt it remains as 80. Does anyone has a reason why this could be the case cause i should be able to edit the my document to a different exchange rate and maintain that on the document. please advice
    Regards,

    Hi,
    What B1 version are you using ? I am afraid it could be bugs.
    Log a message to SAP support. They can provide solution for that.
    Other cause is the approval document is performed in the day after document created. However, it should not change the rate. You could also read the ees pdf file on exchange rate from SAP AG
    Rgds,
    JiM

  • 'Approval document'  in Phase Type

    Hi,
    Can somebody let me know how do we configure 'Approval document' while setting a Phase relevant for Approval? I have done relevant settings in the Phase Type. Waiting for your reply @ earliest.
    Thanks & Regards,
    Gaurav

    Hi Gaurav,
    I have sent you one mail on your yahoo id regarding the flow and make sure that as the decision maker you have assigned the resource not the role.
    if you still face the same problem then try out these steps:-
    1.  Call transaction SFP, enter the DPR_APPROVAL_HIER form and choose          
        'Change'.                                                                               
    2.  Go to the following node in the context view: DPR_APPROVAL_HIER ->         
        MAIN -> DECISION_MAKER -> DATA -> LINE_TERMS_DECIDER ->                    
        DECISION_MAKER_L                                                                               
    a) Remove the conditions from the elements in the folder                   
           DECISION_MAKER_L. To do so, double-click the relevant elements,         
           choose 'Conditions' and remove the conditions                           
           (C_ROLE_DESCRIPTION, C_DECIDER_AFTER, C_DECIDER_BEFORE,                 
           T_DECIDER_ON, C_DECIDER_ON, T_DECIDER_AT and C_DECIDER_AT).                                                                               
    b) Then use drag-and-drop to move these elements from the                  
           DECISION_MAKER_L folder to the superior folder                          
           LINE_TERMS_DECIDER.                                                                               
    c) Delete the empty folder DECISION_MAKER_L using the context menu         
           (right-click to open the context menu).                                                                               
    Page 2                                                                               
    3.  Choose 'Layout'. In the designer, select 'Palettes' from the menu          
        bar and select the palettes 'Hierarchy' and 'Object'.                                                                               
    CAUTION: Double-clicking in hierarchy view may change the layout.          
        Therefore, make sure you only click once on a object to select it.                                                                               
    a) In the hierarchy view, open the subtree MAIN -> DECISION_MAKER ->       
           DATA -> LINE_TERMS_DECIDER.                                                                               
    b) Remove the subform LINE1 below the node COL3. To do this, select        
      c) Check or change the data binding of the following elements (go to          
       the palette 'Object', choose the 'Binding' tab:                                                                               
    COL1: Default binding: None                                                                               
    T_DECISION_MAKER: Default Binding: T_DECISION_MAKER                                                                               
    COL2: Default binding: None                                                                               
    C_PROJECT_ROLE: Default Binding: C_PROJECT_ROLE                                                                               
    C_ROLE_DESCRIPTION: Default Binding: C_ROLE_DESCRIPTION                                                                               
    COL3: Default binding: None                                                                               
    LayoutDummy: Default binding: None                                                                               
    LINE2: Default Binding: None. Set the indicator 'Repeat Subform            
       for Each Data Item', do not set the 'Min Count' and the 'Max'              
       indicators.                                                                               
    C_DECIDER_AFTER: Default Bindung: C_DECIDER_AFTER                                                                               
    C_DECIDER_BEFORE: Default Bindung: C_DEFCIDER_BEFORE                                                                               
    LINE3: Default Binding: None. Set the indicator 'Repeat Subform            
       for Each Data Item', do not set the 'Min Count' and the 'Max'              
       indicators.                                                                               
    T_DECIDER_ON: Default Bindung: T_DECIDER_ON                                                                               
    C_DECIDER_ON: Default Bindung: C_DECIDER_ON                                                                               
    T_DECIDER_AT: Default Bindung: T_DECIDER_AT                                                                               
    C_DECIDER_AT: Default Bindung: C_DECIDER_AT                                                                               
    d) For element LINE3, enter the following FormCalc script for the             
       event "form::ready":                                                                               
    if  (  $.C_DECIDER_ON.isNull  )  then                                      
           $.presence = "hidden"                                                  
       endif                                                                      
    4.  Save and activate the form. If the system issues the error message 
        "Unknown Layout Type" when you save, go to the properties view and 
        change the layout type to 'Standard Layout'.                       
    Best regards,
    Jatin

  • Is there a way to approve documents sent to my printer before they print?

    I have a printer connected to my time capsule which is bridged to the wi-fi network at my house. I showed my roommates how to print to it, but they keep accidentally sending documents to my printer instead of theirs. Is there a way I could make it so that I would have to approve the documents before they are sent?

    No, the queue on the TC is not accessible AFAIK. You would need to share the printer from your computer so you have control over the queue.
    Make sure each of the users, has default printer set to local one, and only if they deliberately choose the TC connected printer can they print. In the end, you may simply find it easier for them to send you the print job.. ie cut off their access to the printer. They print to file and send it to your computer or a folder on the TC and you determine if you send the job to the printer. The exact method of doing that depends on the printer type.. usually easy for postscript file.. much hard for some others.

  • Headings are duplicated in Printed Document

    I noticed that some headings in my Printed Document were
    duplicated. I investigated and found that topics used as Books in
    the TOC had that problem: The first heading was duplicated in the
    Printed Document. I also happened to use the first heading as the
    topic heading. What is the solution to the problem?
    I know I can delete such headings in the Word document after
    the Printed document is generated.

    Reading the other replies - I have one further comment.  You can change the heading - but that is extra work and might confuse the end-user. More, it confounds QA...best, I believe is to highlight the heading and remove the duplication by tagging it as I previous wrote.
    However - this is only in relation to the issue of there being duplicate headings because of the TOC entires.
    If you are talking about duplicate topics - this also would be a result of the topic "appearing" in two places in the TOC. In this case, you can accomplish the same thing by tagging the TOC entry and appying a conditional tag, or building a separate printed documentation TOC and an output SSL for that.

Maybe you are looking for

  • Photo Booth - Problem with filenames

    Hi. I just noticed that Photo Booth names pictures taken in a curious way... This is the name of a photo taken a few minutes ago: Foto del 65353972-09-2455450 alle 18/09 (don't care about the words being in Italian ) The number indicating the month i

  • How to convert oracle BLOB to String

    Hi, I am working on an GIS project using Oracle database which stores the spatial data. When I read the polygon points data which is saved as BLOB type in database table and convert the BLOB to byte[], there is no problem. However when the data is co

  • Purchase of new iMAC!

    Considering the purchase of iMAC 24" 2.8ghz, anyone give some feed back in reguards to this particular model Pros, Cons, etc.. Thank You _"Friend" with "Events"_.

  • How to handle (drag and drop) and Action Event in a JList?

    I am having many JList, On click of an element in JList I am loading a image in JSP. But If I try to drag and drop one image from one bucket to another bucket Iam not getting any problem, But I when I drag all the images from the target List to some

  • Email Signature Problems

    I have created a new email signature, but it simply will not appear as an option on the pull-down menu when I create a new message. The system also refuses to acknowledge and insert the signature I designated as the default signature. It should appea