E Print 6500A: Printer busy error?

E Print worked for the first day perfectly. Now it says that the print job is pending because the printer is busy.
Here is the exact message:
Thank you for using HP's ePrint service. Your print job was received. Printing has been delayed because the printer is currently busy printing other jobs.
Anybody know how to fix this. My printer is not busy btw.
Nathan

nathanveirs wrote:
E Print worked for the first day perfectly. Now it says that the print job is pending because the printer is busy.
Here is the exact message:
Thank you for using HP's ePrint service. Your print job was received. Printing has been delayed because the printer is currently busy printing other jobs.
Anybody know how to fix this. My printer is not busy btw.
Nathan
If you haven't already, try rebooting your printer (power off/on).
If that doesn't help, go to www.hpeprintcenter.com and cancel the print job. To do that you'll need to use your personal email address to create an account there, and then add your printer to your account using your printer's email address. If you didn't add your printer to your account when you first set up your printer, you'll need to reprint your web services info sheet...information on that below.
Once you've added your printer you should be able to cancel the print job on ePC.
If that doesn't work - print job won't cancel or you continue to experience this issue w/other ePrints - then the best approach would be to remove and then re-enable web services on your printer. That will clear the printer from your account and remove all print jobs associated with it, and give your printer a new email address that you can use to re-add it to your ePC account.
Hope this helps.
How to Reprint your web services info sheet
You may need to reprint your web services info sheet to enable your printer for adding it to your ePrintCenter account - your printer's email address can only be used to add it to an ePC account for 24 hours after printing the info sheet. Reprinting the info sheet doesn't change your email address, it just re-enables your printer to be added to your ePC account.
The steps to reprting your info sheet vary by product:
Photosmart Printers:
Depending on the printer model, either via the Setup>Wireless>Web Services Settings menu, or on other printers via the ePrint icon on the front panel display – select the ePrint icon and select the “Print Report” button on the Web Services status screen.
eStation -Select the Menu button on the eStation display (to the right of the Home and Back buttons at the top left when the display is docked on the printer); Scroll down to the ePrint section; Select the blue "Web Services" settings link on the right of the ePrint section; Select the Print ePrint Information option
Officejet printers:
Depending on the printer model, either via the Setup > Web Services Setup >Printer Email Address menu, or on other printers via the ePrint icon on the front panel display – select the ePrint icon and select the “Print” button on the ePrint Status screen.
LaserJet printers:
Print a configuration page from your product, and locate the IP address.
At your computer, open a Web browser and type the product IP address into the address line. The HP Embedded Web Server opens.
Click the HP Web Services tab.
Click the Print Information Sheet button.
Once you have reprinted your info sheet and added your printer to your account, you will see the "ePrint Settings" button on the Printers tab on ePC.
I am an HP employee.

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Lpq outputs print jobs + error T: unknown: moving-to-paused +

Dears,
I have setup remote printing, printing from the client show the print queue at print server(T) however command does not get executed and it outputs
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device for T: /dev/lp1
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T accepting requests since Wed Jan 25 14:39:03 2012
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T-80 [email protected] 201097 Feb 19 12:28 f iltered
T-81 [email protected] 600569 Feb 19 12:28 f
lpq
===
bash-3.2# lpq
T: unknown: moving-to-paused
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Hi Freind,
I hope you are doing good.
Q1l:-
Are these printers really physically attached to your Ultra-* parallel port (/dev/ecpp0)?
and what device is "/dev/lp1"?
Answer:-
"/dev/lp1" which is printer "T" and "/dev/ecpp0" which is printer "Alis" are configured at OS level via "printmgr" on the same machine.
This machine hostname is "tprinter" which is a print server. It is connected physically to "CIMA6120 LINE PRINTER".
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existing on any modern sun hardware]
"failed to open printer port" can mean:
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Answer: it is connected to the correct port.
[again . . how do you know this or test this?]
Answer2:- it is connected at the rare panel of the machine on a 25-hole connector (bidirectional).
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Answer: I think we could have Alias, not necessarily give the same printer name.
[what i was getting at here is that you think the printer is attached to the parallel port, but actually the cable
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it's not pointing to the correct port]
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Q:-you have a bad or wrong cable?
Answer:- I have checked the cable it is good.
[how did you do the checking?]
Answer2:- I tested the cable by connecting to other printer and it printed. so no problem with the cable.
In the olden days when local printers like this was the norm, we'd do test like catting a file to the port and see if the printer lights
up or responds. Something like: cat /etc/hosts > /dev/ecpp0 (or /dev/lp1, or whatever the device is). Then observe if the printer seems to
receives anything, blinks, prints the host file. You are copying the file directly to the port outside of lp or other mechanism.
Answer2:- I agree there was some conflict among the ports internally, or some process may be running at the background, that is why though it shows the request waiting in the queue it was moving to pause for some reason. when I check the error by command "lpstat -t" it sez "device busy" in /dev/lp1" file.
Solution
============
After goggling some more I found a fix for this issue at http://fixunix.com/solaris/143011-unaccepted-printer.html
1, I tried to remove the printer from printmgr, cud not remove it.
2, try kill the entries that going to /dev/lp1 port to printer "T". could not do it
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http://bugs.opensolaris.org/bugdatab...bug_id=6374608
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lp, instance #0 (driver name: ecpp)
6, I unplug the serial cable from the printer and turnoff and replug the serial cable to the printer and turn on the printer, made sure printer is ""ONLINE".
7, I restart the Solaris machine and delete the newly created "Test" printer via printmgr.
7, I just gave the lp /etc/passwd and it printed.
Finally, I thank you for your time and suggest me your opinion on this solution please.
Regards,
MKY
Edited by: user9007339 on Feb 22, 2012 12:15 AM
Edited by: user9007339 on Feb 22, 2012 12:21 AM

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