E7 Screen Locking / Screen Freezing

My E7 is screen is freezing up after a phone call or just after general use. It keeps happening every day. I must force a power rebooot to get the phone working again. I have called Nokia and have exhusted every option which included reloading Bella.
PROBLEM IS STILL HAPPENING, CAN SOME ONE PLEASE HELP ME?
Last resort is Nokia want's me to send my phone to Texas for a tech to investagate the problem. I think there is some kind of software problem with the locking of the phone screen and the locking switch logic on the side of the phone. When the problem happens the sceen will not work to my touch. The sceen freezes without touching it.
I really like this phone when its working.
Stephen

When you reinstalled Belle did you/Nokia suite backup the phone & then, after reinstalling Belle, reinstall the backup as sometimes doing that can affect the phone due to there being apps on the on it which aren't compatable but are installed again with the backup, if this is the case & you didn't return to factory conditions & then run the Belle install you may want to try that but when reinstalling the backup just reinstall everything but applications & settings, you will then need to setup the phone from scratch & reinstall any apps from Nokia store.
If you send the phone anywhere they'd probably just reformat the phone & reinstall Belle anyway.
Hth,

Similar Messages

Can't update from 10.0.0 to 10.2.8 as screen freezes and computer locks up

Can't update to 10.2.8 as screen freezes and computer locks up when using Pref/view/update/10.2.8 100 meg combo update. I have to wipe disk and reinstall 10.2.0
I can't find a stand alone combo that works with 10.2.0 - indeed I can not find any update for 10.2.0. I do find discussions of the 10.2.1 and 10.2.2 updates, and once one has 10.2.2 there is a combo to get to 10.2.8.
What is the solution - by the way I like 10.2.0 better than prior 9.2.2, and do not mind having to wipe disk and lose 9.2.2. But my wavelan 16 bit wireless PCMIA card, indeed any airport card, no longer is recognized. Indeed I can't find Airport. This is a 10 year old computer and files/docs etc are long gone (but life was good until I decided to move to X this month). How do I correct this lack of wireless (it does connect directly to my Ethernet line so getting on the web is no problem)?

Hello papau. Welcome to Apple Discussions.
You could try the 10.2.6 combo as that will install on 10.2
http://docs.info.apple.com/article.html?artnum=70174
and then 10.2.8 which requires 10.2.6 can be downloaded here.
http://www.apple.com/support/downloads/macosxupdate_.html
Run Repair Permissions in Disk Utility, found in Applications/Utilities/ before you start and once again when you finish.
During the installation process, just wait till the system completes things and not use any other applications until the update is finished.

Lock screen freezes after ios 7 update

lock screen freezes after ios 7 update

exactly what happened, the screen is locked on the plug sign, what can you do to unfreeze

I have a consultation with you. Because my sister is updating the IOS8 Iphone 4S. Then was not able to use it. Random screen freezes apple.So bring your instruments to Restore Center. Machine can use it. But can not access .

Dear Staff
I have a consultation with you. Because my sister is updating the IOS8 I phone 4S. Then was not able to use it. Random screen freezes apple. So bring your instruments to Restore Center. Machine can use it. But can not access the page that actually works. Because of the problems with ID of icloud.
She forgot the ID of the user and that of the other. I caught only a password is *******. I would like to ask for technical assistance. What should I do to get back to work normally. Or you can reset the ID and password or not., And set to work. If you do not have an iPhone, this airplane. It becomes a good paperweight itself.Hope you will understand. Buying splash, it is not easy because it's expensive.Learn to understand and to help.
Highly respected
Sarawut
My email: ********
<Personal Information Edited By Host>

It is locked to your sisters carrier.
She would have to ask her carrier if they unlock iPhones and if she qualifies for this service.

IPhone 6 plus screen freezes intermittently - forced restart required

I'm on an iPhone 6 plus with 128gb running 8.1.2.
It seems that intermittently (recently mostly in iMessage; which hasn't been behaving since 8 & yosemite) my phone screen freezes.
By freeze, I mean it is visible. It will even paralax on the home screen so some CPU/GPU stuff is working, I can even click and double-click the home button, but touching the screen elicits no response what so ever.
Recently a new version of the problem has only started in iMessage where I am getting some results, but never anywhere close to the target I actually touch.
Is this a known issue?
Is there a solution, that is known to work?
Is this a hardware problem or software problem?
I have removed all non-apple keyboards because it seemed to always start when I was typing someplace (regardless of keyboard used).
Suggestions? Help!
Thanx!
-- Dave

I've been having similar issues with iOS 8.1.3 on my six plus. It will freeze exactly as you describe--home button works, parallax works, but touching the screen elicits no response. I can also double-press the home button to bring up multi-task view, and I can scroll through the open apps, but I can neither change to another app nor swipe apps up to close them. The freezing occurs most often within the Messages and Email apps, but I've had it happen in Safari, Settings, Calendar, etc. When it happens, its usually a second or two after I open one of the apps in question. Once it freezes, I have to press the lock button and then unlock it, and then everything works fine again for a period. Restarting the phone doesn't really help, as it will randomly freeze again when using one of the aforementioned apps. Apple support recommended I try backing up to iTunes and restoring the phone using the Set up as New option. It seems to have helped a little. Maybe its my imagination, but it doesn't seem to be freezing nearly as often or as long (knocks on wood). But it did not alleviate the problem entirely.

Z10 unlock screen freeze problem OS 10.2.1

When i open up my phone and try to enter my password the screen freezes. I updated to 10.2.1 and pretty much the only thing i did was switch my password to picture password and a couple days later this problem happened. I can swipe up on the screen and it shows me the picture password but i cant move it its just frozen. When i do a battery remove reset it will let me into the phone but i cant open any apps or read any messages, it lets me into the hub but i cant open anything i also cant access the hub tabs, although it will let me swipe and look at all of my apps. Its almost like there is a hardcore amount of processing going on in the background and its just bogged down! the worst part is now that im in the phone and i go and press the top button to lock the phone the screen freezes again when i try to get back in! very frustrating I have all of my contacts and emails that are unaccessible now! I am wondering maybe this is like a bug or something that other people are experiencing with the new OS or there is like some simple fix. Otherwise the OS seems stable and has alot of cool new features. Thanks in advance for any help

I have done a hard reset, took out the battery restarted it and it lets me into the phone, but then i get another problem: I cant open any apps or go into one part of the hub, I can see the unopened messages( ie title line and who its from) but i cannot open them or open the menu in the hub, although i can swipe through the apps but can only look at them (not open them). I have also tried soft reset, restart and just hitting the power button a bunch of time

Lumia 720 screen freeze

Hi my new Lumia 720 sometimes freeze up and only way out is a reset..... Any tips please? Is this a known issue? Is there any fix update planned to be released?

Hello Musica,
Thanks for the Prompt Reply.
I'll explain in neat how this happened.
OCCURENCE 1: The first day
1. I purchased my mobile on April 20'th, which is just 2 days after it was released to stores in India.
2. That day night i just tried Wifi, contacts, people hub etc and was going well till then.
3. I wanted to change brightness settings so, i was checking auto, low, high etc. I set it to Low, Then Locked the phone using the button on the side. After a minute i wanted to open up the Camera by pressing on the shutter button (when the phone is still in the locked condition). I did not see any camera opening up. I then tried to Unlock the screen and it dint. I tried almost everything, volume up, down etc.. nothing happened.
I tried to connect the USB cable to the Phone and access it through laptop, and gracefully i saw that the folders appearing on the browser. Hence i confirmed that the phone had power supply and some part of it is still running.
Please note that this just happened as i said 1) change screen brightness - changed few times between options, and finally settled down to Low 2) Locked the screen 3) Tried to Open camera by press and hold Shutter button of camera. -> Thats it after that i was not able to see anything on the screen.. The screen was clear Black and even the windows and other two icons below did not glow for any operation i did..
I had to reset the phone to get something on the display back again.
And clearly to say that - This Problem is not re-producible in the same way again.
OCCURENCE 2: 4-5 days later(This time luckily i dint want to restart, plase read below)
1) I was in the "settings" menu searching something on the settings. I think i set the wifi on and came back to the settings main view.
2) assuming wifi was on, i wanted to go back and open browser, so i press the back key and nothing happened. Still the settings menu was showing up.
3) So i thought it was stuck and tried to click something on the settings. Neither a touch nor any sort of selection was not accepted. instead the screen Freezed in the same Settings menu.
4) NOW, i just randomly tried few moves on the screen just to try wake it up. And i found a glimpse of LOCK SCREEN coming down from the top (i think) in a slow motion (unusual than the normal appearance).
5) Now i have the lock screen infront of me, and i slowly slide it up as usual. The phone was unlocked and then i had the settings menu there which now resumed working.
This was strange to me as a Software Programmer to realize why the lock screen appeared on the fist place and why was the settings menu first was not responding.
Please note that this time i dint have to restart the phone luckily.
OCCURENCE 3: Seven days later after the purchase
1. Installed photosyth. Took a photosynth capture
http://photosynth.net/view.aspx?cid=0b887c2e-aa42-4491-9c60-4d0fd43e6356
2. If you see this photosynth image, in some place you will note a Green Color like coating sort of a paint on just the left of the church View. It sort of covers the leaves like a thin green Film.
3. Please note - that was the last frame i shot in the Photosynth lens before i continued to stitch.
4. Stitching complete and the image was just as you see in the above photosynth Link.
5. After this i wanted to use camera normally, and when i do so, i see everything as "that green color" which appears in the photosynth image that i mentioned. i closed Camera and opened it again from the start menu, and NO... Still it was the same green. I wasnt able to see any objects that i aim. Fully green.
6. Left with no options, but in a hurry to take a picture, i had to restart the device..
These are the just three occurences that i had during these 10 days after purchase.
I tried hard later on to test the device by trying the same things, but never happened. I am particularyly bothered ONLY about the issue 1 & 2. Third issue is definely because of PhotoSynth causing something. May be it didnt flush anything out of the camera buffer memory.. or dont know what exactly made that green there in the image and later on the full viewfinder...
The device otherwise works exceptionally well and hence i dint want to immediatly go and check with Nokia Care, because the problem was not perfectly re-producible.
==> What do you think? I certainly feel that it could be a software issue with 1 & 2?
1) Would you be interested in some logs in case the issue occurs again?
2) If the issue occurs again, and i just take the phone immediately to Nokia Care, should i suggest something to them on Your behalf so that they dont try to diagnose something wrong? Because if they reset it, reproducing the issue is hard.
3) Do you think i would need to ask Nokia Care to run any diagnostic tests for "this specific issue"? Do you have such a test available & instructed to all Nokia Care Engineers?
Please suggest. Rest all things in the phone are fine and its absolutely smooth. Even if i exchange, i dont have guarantee / rather convinced that this issue will popup again in the new phone (if at all). So i want to know the root cause before i exchange so that it does not appear again in the new phone.
Thanks,
Binny.

Passport screen freezes after a long call

Hello,
I've got my PassPort since fall october.
Although I am quite happy with it, I have noticed that after a long call, say 15min or more, the screen becomes slowly responsive. It doesn't fully freeze, though it is very slow to bring back the unlock screen. After unlocking the screen, the device behave nearly as expected although I have also noticed that the keyboard doesn't light. And if it locks again, it stays slowly responsive until I unlock the screen. To bring back the normal behavior there is nothing to do but restarting the device.
OS is : 10.3.0.1418
Radio is : 10.3.0.1419
Device is full encrypted as well as the SD card.
I've got very few third party apps, say Whatsapp, BBM meeting, radio.fr, beta zone, device switch.
I've removed everything on the device and did a clean, full install with link but I still experienced the same issue.
Any idea ?
Regards,
LB

Ira,
Thanks for replying. No, I did no test without any third party apps. I'd prefer not being forced to uninstall WhatsApp because I'm using it a lot ... I was using it in the past with BB OS 7 and had no issue so far. However I saw a lot of threads dealing with screen freezing after calling but none of them mentionning issue with WhatsApp. Do you have any link about this?
Regards,
LB

Ipad screen freezes while listening to music

this problem has occurred several times since i upgraded to IOS5 and basically when i am listening to music and want to change playlist or genre,etc... the screen freezes and it will not let me change to what i selected.Whatever i'm listening to that's it unless i go and restore ipad to it's original settings and then it works well until down the road it decides to freeze and must perform restore again.
Please help.Thx.

Ok,i am replying to my question and i have found the solution!
I had set my auto lock to never and when i changed the auto lock to 15 minutes all my problems went away.It's been a week and my problem with the screen going black and not beign able to make any changes while listening to the music app has not come back.
Hopefully whomever reads this and has the same problem just follow my example and you should be fine.
Good luck

HELP for PLAYBOOK Screen Freeze

Got a Playbook over the holidays and it was working awesome for a week or so then the screen started to freeze when opening applications, including on start-up. First it happened once in a while when opening up b;lackberry applications, email, news etc... now it seems that it is happening multiple times per day. Read about the soft reset on the forum; (start button and volume up&down simultaneously) on forum and it usually gets it booted up again but sometimes it will get hung-up on the reboot.
There must be and update to fix this?????

The freeze happens primarily when I start up the app and happens more often than not with the apps that came with the Playbook.
The messages, contacts and calendar apps will quite frequently get hung up. I sometimes have to reset more than once as the OS will get stalled on the wavy bubbles colour screensaver that appears when the OS boots up. (I once let it do it's thing for almost 20 minutes before hitting the reset).
I have deduced that the freezes are more porne to happening when I don't have a wireles connection or immediately after I connect at a new hotspot. It seems to be better when I turn wireless off when I know I'm not within range of a hotspot; howver NFS undercover has also stalled more than once upon opening the app.
When it freezes I can usually lock the device or put it in sleep mode and when it awakens the unclock screen appears but when I enter my password it returns to the screen freeze. If I do a restart in the soft reset it will get hung up on the wavy bubble screen and never actually start. The only way I can get it to reboot is a hard reset... holding the power button down for an extended period of time.

Screen freezes on Phone app iOS 8

I am using iPhone 5 with iOS 8.1.1 on it. I encountered two problems after updating to iOS 8.0.
1. My screen freezes at Phone App which causes home button to stop working, luckily i can make calls on the phone app. Lock screen works but swipe screen and password gets disabled which directly opens phone app if I lock and unlock phone with lock button. Phone works after I switch it off and restart. I tried restoring phone couple of times but in vain. Same problem persists.
2. When I make or attend calls with my EarPods on and press lock button, phone automatically restarts.

Hello venkurocx,
Thanks for using Apple Support Communities.
Since you have already restored your iPhone back to its factory settings in attempt to resolve this issue where your iPhone can become unresponsive as well as unexpectedly restart, please take a look at the article below for some further steps to go through.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Take care,
Alex H.

Nokia N97 empty home screen freezes out of nothing

Last week my Nokia N97 type RM-505 was delivered, and I had to hard reset it three times since then. I have updated the firmware to V 11.0.021. The problem is as follows:
The home screen freezes totally out of the blue. All the widgets are on screen, but empty, including the selected profile and date next to the clock. The only thing that works is the clock itself. The contacts shortcut has disappeared as well.
By using the menu button I can still perform most tasks on the phone, the phone is much slower however and the battery runs out faster. Reinstalling the firmware or going back to factory settings have no effect at all. The phone has been in this state for up to six hours, either on or off (with the battery taken out).
The problems seems to occur at random, once when I turned it on in the morning, once when using it and twice while not using it but when the phone was turned on. I used a hard reset (*#7370#) the first two times and the third time after I used the *#7780# reset.
I was thinking of returning the phone, but the last time it returned to normal after typing in *#0000#. I couldn't make out however if this was the cause for the phone going back to normal or that it was just a coincidence.
At this moment my phone functions normally, but I am quite worried that it will freeze up again and I have to perform a hard reset again. I have read on a Dutch forum that somebody had exactly the same problem, so if there are more people here please report, hopefully with a permanent solution.
Solved!
Go to Solution.

Hi...
I was having the exact same problem with an N97 I bought 5 days ago. It randomly froze and all I could see was the clock working. But an added problem I had was that my screen and keys were both locked so I couldn't even perform a hard reset. So basically my phone was frozen, all my widgets were blank and all the keys were locked. The screen unlock key wouldn't work either and opening the slider wouldn't unlock the keypad either. My phone doesn't have a warranty either so I was on the verge of being royally scr**ed.
Luckily after searching around for a few hours, I found these steps to get the keypad unlocked long enough to perform a hard reset:
1. Take out the battery and reinsert after 1 minute.
2. Connect the phone to a computer and let charging begin.
3. Turn on the phone with the slider open.
4. This is important: Do NOT let the screen lock. Press buttons, the keypad button on screen, anything.
5. Hopefully once a few buttons are pressed the numeric keypad on screen should come up.
6. Use *#7370# and default code 12345 to perform hard reset (or soft, depending on your choice)
7. Phone is back in working condition.
However once I had performed all these steps and reinstalled my widgets and stuff, I woke up this morning to find my phone stuck again with the keypad locked. After reading this post I connected my phone to the computer to unlock the keypad and removed the email widget. After restarting my phone it seems to be working just fine. Hasn't gotten stuck or anything for a few hours now. Hopefully the problem won't resurface and I will be able to update to the new firmware and have this issue resolved once and for all. Will post updates if the problem happens again.
Thanks for all the info!
-Z-

Firefox can't open normally without going through the "this is embarrassing" routine; nor does it close down properly; it also sticks frequently, i.e. screen freezes for a minute or more; should I uninstall and re-install to try and debug?

Firefox can't open normally without going through the "this is embarrassing" routine; nor does it close down properly; I get the "end program" message and have to say "end now"it also sticks frequently, i.e. screen freezes for a minute or more; should I uninstall and re-install to try and debug?
- I've used Firefox exclusively for around 2 years.
- My outlook express has no problems
- other programs seem unaffected; it seems peculiar to Firefox.
- my main use is surfing the net, primarily entering competitions on line via specialist competition sites.
- every day at some stage(s) I have to switch computer off as Firefox has got very slow/sticky/freezes.
I'm not techy by any means, but I can only thing of un- and re-installing to hopefully start with a clean slate.

Sounds like something is keeping Firefox from closing properly. See this: <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

When I go to a website, it half-way downloads and then the screen freezes for 10-20 seconds while ads appear; this never happened till recently.

Until recently, I loved Firefox. Lately, when I go to any website and try to download a page, the screen freezes for between 10-20 seconds while ads load. Why the screen freezes is both frustrating and annoying. I have the latest version, nothing on my computer is different, and as I said, it didn't used to do this. Any ideas what's going on?

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Someone please help me! I live in Turkey and bought my iMac desktop in February. The dealer kept the recovery discs and won't send them. My screen freezes seconds after opening and I can't figure out how to repair it myself. Please help!

I was deleting photos when the screen froze and I had to shut down the computer manually. Now after the first minute of being turned on the screen freezes and the mouse arrow goes into that rainbow whirling disc and won't stop no matter how long I let it go. My keyboard is Turkish. My keys are not marked the same as an English one is, further complicating resolving the problem.
The dealer I bought it from doesn't speak English and wants to charge me for repairs. I refuse to pack the computer up and ship it UPS out of town for a repair I can do plus pay for shipping.
When I received my computer I was only given the manual and no system restore discs for situations such as this. I asked where they were and was told there were none.
I suspect this is a tactic to make money on bogus tech repairs off their customers. To purchase new discs, if I can find them, can cost from $30-$40 - the dealer more than likely is re-selling the discs at 100% profit. This is Cizgili Apple Store in Adana, Turkey. I wish to report them. It is a national company too. I don't have a receipt handy, but have an emailed receipt. I can't get my computer's number to get further assistance on the Apple website withput it.
I was a dedicated Windows customer until I started doing desk top publishing. I'm fighting the urge not to regret buying this computer.

1-800-676-2775 apple support tech support 1 800 275 2273
If your computer is on one minute before it freezes, than you have one minute to secure your serial number.
click the apple----->click about this Mac ------> click on version----> until you see the serial number. You may have to do this a couple of times if it freezes before you have all the numbers. A camera might help.
Good Luck

Mac Pro Screen Freezing Issue with NVIDIA 8800 GT too

There were lots of entry in threads, where the screen freezing issue was described (disorted screen with strange lines, only reboot helps). Nearly all cases seem to be related to the ATI 2600 card.
http://discussions.apple.com/thread.jspa?threadID=1358062&tstart=30
http://discussions.apple.com/thread.jspa?threadID=1365277&tstart=0
I opened this new thread to show, that this problems occurs not only for the ATI card but for the NVIDIA 8800 card, too.
My MacPro was delivered 8 days ago and was running without any problems. But all of a sudden, I got that screen freeze. And it wasn't the first time, I was heavely working 2-3 hours with that computer.
In total, 2 screen freezes showed on my computer. The first one during working with the computer. The second one during booting into MacOS X. The screen freeze occured during the boot phase with the grey screen and the spinning wheel.
My configuration:
MacPro 2.8, Dual Quad Core
6 GB RAM
3 harddisks, 1 standard from Apple, 2 Samsung with 750GB
MacOS 10.5.2
Formac 20" Monitor
Perhaps others have this problem, too? Than we should emphasize, that this is not an ATI related problem.

I've actually been having the freezing issue for a while now but I didn't have the know-how to troubleshoot it (PC tech trying to support the only Mac lab in the building).
MacPro will freeze randomly (no trend in time, system strain, or open programs). The mouse will operate but will not interact with anything.
Specs:
MacPro - Model 1,1
Dual Core Xeon 2.66
2gb RAM
nVidia GeForce 7300 GT
Mac OS 10.4.11
The machine always has 2 displays connected to it so the workaround that was discussed for the ATI 2600 doesn't apply. I had 1 display connected here in my shop and it froze for that as well.
Message was edited by: DocturKnowles

E7 Screen Locking / Screen Freezing

Similar Messages

Maybe you are looking for