E70 fix turnaround time?

Nokia UK claim their repair turnaround time is 5-10 working days. It's now over two weeks since the E70 update bug, so has anyone in the UK had their's back yet? (I'm still waiting for mine ... )

27-Sep-2006
03:23 PM
karym6 wrote:
27-Sep-2006
03:10 PM
karym6 wrote:
i think there was a post here from an admin saying there was an issue with this phone being used with the softwareupdater recently?
still, at least they will replace it for you, even it is not quite so swift..
please dont misquote me
at least they owned up to the problem and promised to fix any problems under warranty
I didn't think I was changing the meaning of your post by only quoting the bit I was commenting on -- I apologise if you think otherwise.
Given they broke the phones, agreeing to fix them is the very least they can do. They knew more than two weeks ago they were going to have a significant number of dead phones to deal with -- why didn't they ensure they had an adequate number of replacements in stock? This is Nokia's central servicing facility in the UK we are talking about, not a little corner shop ...

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