EBS Payment Advice Post Processing

Hi SAP Guru
Can any of you shed some light on me?
When importing electronic bank statements and the system cannot identify the customer/customer invoice, a payment advice notes are generated for receipt from customer.  Would you advise 2 scenarios
1. The system created a payment advice without customer number nor reference/document number.  the payment advice is manually updated with the reference number wthin FEBAN but it cannot be postprocessed to get the sytem look for the Open customer invoice based on the reference number (invoice number) manually updated. Would it be possilbe for SAP to postprocess it by searching based on the reference/document number entered?
2. Although the customer field within payment advice is populatd with value "*" and this cannot be updated within FEBAN. Would you advise how to update a customer number if known in Payment advice?
Thanks for your help in advance
Kind regards
taro

Hi you can assign the customer number in the Alternative account number field, found in the line item section of the Payment advice which was created. You can follow these steps,
Goto -
1) FEBAN - click on the record for which the Payment advice was created.
2) Double click on the Payment advice it will take you to FBE3.
3) Go to change mode, it will ultimately take you to FBE2. There enter the Customer number in the alternative account number field. then save it.
4) Now come back to the FEBAN screen where the record is displayed and there to post it. It will take you to FB05 screen.
Regards
Nikhil

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