Email account locked

I had to delete my ISP email address from my blackberry 8700g otherwise it was locking up my email acct with my ISP. I could not connect to their server and download messages. No changing of any settings helped and I have had this phone with this acct for two years. Use Outlook 2007. 
Any ideas why this happenned all of a sudden. 
Ken

Just some of the things I can think of .....
You may want to key in the password you usually enter for your ISP email account on a blank note or email message to confirm that it appears correctly. If the BB device keyboard faulty, what you type could end up as something else, thus could cause account lock due to incorrect password.
You can try to ask the ISP to reset your email password, setup again to check if it happens. 
If I've been helpful please consider giving me kudos. Please remember to resolve your thread .
***Visit BlackBerry Technical Solution Center (www.blackberry.com/btsc) for answers to your support questions, documentation & related resources***

Similar Messages

  • Email account setup failed & now email account locked out

    I tried setting up my Blackberry Playbook (OS 2.0) with my work email account.  This failed for all three types of connections - Exchange, IMAP, and POP.
    Now an "external" server is trying to connect with that account at the place I work (University of Lethbridge) and still failing but causing account to be locked out.
    The IT department has traced the IP to 68.171.232.33.rdns.blackberry.net
    Evertime they "unlock" the account, it becomes locked again within seconds, because of requests from that IP to access my user account (which is also my email account credentials).
    I have tried shutting down the Playbook, but this does not help.
    I have wiped the Playbook and re-installed the operating system and upgraded to version 2.0 again, but again this has not helped.
    I have accessed my Blackberry account, but there is nothing to edit or change, regarding the email settings that I tried to use to connect to my email account at the U. of L.
    Any suggestions?
    Solved!
    Go to Solution.

    I had no problem setting uo a live.com account, but had issues with a POP 3 server, although I did'nt get "locked out". I found some advice in the official balckberry forums. Something to do with resetting the incoming port to 110. The second night i used the PB, I got it to operate correctly. Good luck, I am impressed with the functionality of the PB, but the POP 3 server was a little testy.

  • How can i hide my email account on iphone 4 or how can i lock it with password

    i have already locked my home screen but i want to lock my email box too, so nobody can read my emails, is there any way to lock just email account

    it is simple to say but u can't say them no speacially to HUSBAND, any way thanks i understande that i can't pass my mails

  • My brand new macbookpro is locked up. It's been trying to select the apps I want to use with my email account for over an hour. Please help

    My brand-new MacBook Pro is locked up. It's been trying to select the apps I want to use with my email account. How can I cancel it I've tried everything that I know of

    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    - Or call Apple . You have 90 days of free telephone support
    Complimentary Support (USA)

  • My ipod touch has a old email account associated with itunes. I don't remember the password to the old account and when I enter my birthdate it locks up the ipod - is there a way to change my ipod through my computer

    My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks

    How to reset the password  and other items are here.
    \Frequently Asked Questions About Apple ID
    http://support.apple.com/kb/he37 You can do it through a computer.  After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in.

  • Email sub account locked out & won't unlock

    My "primary" email account already went through the verizonwireless annoyance now, one of my "sub" email accounts is locked due to excessive failed attempts. Ok, normally I can deal with that. However, when prompted to change password & security question - it is defaulting to my PRIMARY account NOT my SUB account.
    After going through the prompts and making the changes - my SUB account issue is still UNRESOLVED. Anyone else having this problem???
    Thanks in advance for any help.
    Graham

    Hello grahamgv
    Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
    Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
    Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
    To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
    Please keep all correspondence regarding your issue in the private support portal.

  • Account locked. I am not receiving an email to change my password.  I have tried 4 times.

    My Mother, over the weekend, managed to get her account locked after misstyping her email multiple times. This is not the first time this has happened, so she went through the process of trying to change her password, via getting an email sent to her from Apple. If you read the title of the thread, you'd see my problem. Here we are, 4 days later, and we've yet to receive an email from Apple allowing us to change her password.
    I've applied for Apple to send us the email so we can reset her password multiple times, not counting how many times she tried over the weekend as she was out. I'd like to know why we're not receiving this email, because we've had to go through this process before, and it's gone without a hitch.

    Welcome to the Apple Community.
    Sorry just finishing my jam sandwich.
    I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    Put in a request for another verification e-mail to be sent to you.
    Start here, change your country if necessary and go to manage your account
    Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

  • Removing password lock from enterprise email account

    I have left my last company that had an enterprise email account.  When implemented, they put a password lock on my Blackberry which requires me to log in every 5 or 10 minutes if not being used.  I have contacted them, IT support is in India, and requested they remove this along with the email.  After many calls, it appears my email is gone but the password lock is not.
    Thye said it was up to my carrier (Verizon) to remove, Verizon says they have no access to this and it is the user's employer to remove it.
    My last conversation with the IT department was they told me to do a complete erase of the Blackberry which would remove all contacts and saved email, something I am reluctant to do because if I do this and then restore everything using the BB utilities, I assume the same password block will return.
    Any suggestions?  There's nothing on the BB I can find to remove email accounts and there is a padlock icon at the password setup area.
    Thanks.

    Hi and Welcome to the Community!
    Here is a KB that discusses what you need to do:
    KB14202 How to remove an IT policy from a BlackBerry smartphone
    Hopefully it contains something useful!
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I recently deleted an email account from my phone because they were going to require me to always have password lock on ect. When I deleted it some of my notes in my notes app disappeared. Is there a way to get those back? Maybe by reinstalling that email

    I recently deleted an email account from my phone because they were going to require me to always have password lock on ect. When I deleted it some of my notes in my notes app disappeared. Is there a way to get those back? Maybe by reinstalling that email account?

    contact tech support at your company - they should have backups available and might be willing to help you
    LN

  • Fire fox locks up when going to bookmark or logging off email account

    when bookmarking a page or logging off of a email account browser turns grey and locks up.

    That seems to be a problem with the JavaScript JIT compiler that causes the page to stall.
    It works if I set the methodjit prefs (or at least javascript.options.methodjit.content) to false on the <b>about:config</b><br />
    Filter: jit
    * javascript.options.methodjit.chrome
    * javascript.options.methodjit.content
    Are all scripts that you use the latest versions?

  • I got a virus in my email on my IPAD the date was of the email was from 1969.  It started mutlipling and them wied out all my email accounts it seems to just be locked.  I just get a blank screen in email.  What do I do?

    My IPAD 2 got a virus in my email.  The date of the email was from 1969.  It started mulltipling and just wiped out all my email accounts.  I just get a blank screen in email and it apears to be locked.  What can I do?

    It's not a virus.
    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app completely : from the home screen (i.e.not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Email sub-account locked out due to too many log in attempts.

    Hi All, If someone has had this issue can you share how to get around this?  When I try to log into my sub-account it sends me an access code.  But the code brings me to my primary email account, not the sub-account.  Thanks in advance for any help on this! VAFrank

    Been on hold for over two hours on three different calls -- I guess Verizon tech support is off the holiday?   Must be nice!   Meanwhile, can't get to email on sub account!   This is a sad joke!!   You mean that I will be locked out of this email until they decide to take calls again?  There is NO reason why I should not be able to correct this from the web without having to speak to anybody!  Totally unaccepable.   I had better control over sub-accounts with Comcast. Oh, well.  I thought Verizon had their act together better than Comcast with customer service and web tools but evidentally I was wrong.   With Comcast it was simple -- I paid their bills but never lost service and could fix anything myself.   With Verizon, I pay pretty much the same amount for same service but at least I could fix issues suich as this -- I rarely had to call Comcast for tech support -- I've had to call Verizon THREE TIMES to fix this same issue in six months from hiccups with password programs -- I shouldn't see "NULL" for the secret question -- nor should I see the main account when I get locked out of the sub-account and go through the process to get the text code on the phone and whatnot, then get sent to the password settings for the main account -- that is sloppy!  Worse, while I see "NULL" for my secret question -- the voice agents can see the question because they ask me for the secret answer!  Sloppy, sloppy, sloppy! Worse, Verizon has no explanation for this unacceptable nonsense and has to know about it because I've brought it up with agents.  That tells me Verizon simply doesn't care or is satisfied with how things are.   I can get just as lousy customer service from Comcast but, as I said, at least I could fix issues such as this with clear instructions on the Comcast customer page -- no "hidden" or "special" links like what was mentioned earlier in this thread, which don't work anyway now if they did at one time!   I was with Comcast for 10 years, never, ever had a situation where I couldn't unlock an account.    So, counting the days until my contract is over!   A year and a half, sadly.

  • No notificaiton email for account locked

    Hi!!
      I configed UM configuration in field "Max. No of Failed Logon Attempts" to 3. Once user type incorrect password more than 3 times,the system didn't send email to user to inform that their account is locked.The error message always show "Authentication failed". How user can identified which case is "Incorrect password" or "Account locked"
    Thanks
    Ketsara

    Hi Ketsara,
               In your UM Configuration settings under Notification E-mails tab you should have made the settings to send emails when the user gets locked.You need system administratin rights for that.Hope that help u.
    Mittal
    DOnt forget to reward points....

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT1349 I am locked out of the email account that i have been asked to go to to varify my icloud account what can I do

    I am locked out of the email account that i have been asked to go to to varify my icloud account what can I do

    Contact the email service provider.

Maybe you are looking for

  • 2 Questions on Timeline in PS

    Hoping someone can help me out here: 1. What is the vertical blue-shaded bar below one of the clips on the timeline, in the image below? I have not made any changes to position, opacity, style etc. 2. Sometimes I can see little blue specks in a horiz

  • Some photos will not sync to my iPod

    SOME PHOTOS WILL NOT COPY /SYNC TO MY IPOD!!

  • Replacement for iTunes

    I recently, after using iTunes for years, started having big problems with iTunes 7.7.1. Songs are stopping and starting (to update info?), when just picking a new song it hangs up for a few seconds, and in general iTunes seems to be hogging all of t

  • Script: Email a Friend

    I'm looking for a script in order to "emailing a friend" a link to a webpage. I want the script to open up their default email program and drop the link in the body, a message in the subject and have a blank area for typing in an email address. Does

  • Audio not showing up on page

    So i've been trying to add an audio file to my website but when i publish it, it doesnt show up. It only shows up when i add a new movie page, and drag the audio into the placeholder, but if i try to change the title of the movie page to something el