"Email notice to you that your Apple ID has been temporarily restricted until we can verify your Apple Account details. This is a precautionary measure to safeguard your iCloud Account from unauthorized use." Is this genuine?
To verify account all bank and card details, verification codes, passwords etc are reqired. Is this a true reqest?
<Email Edited By Host>
You really should not post your email on a public forum such as this. It is a good way to draw these kinds of attacks.
It is a phishing attack
Directions for how to report this to Apple are at https://discussions.apple.com/thread/3866931?tstart=0
Allan
Similar Messages
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is the notification I have recievied that my iTunes/icloud Account has been temporarily suspended until I can certify my Icloud account details in fact a hoax/spam ? Is that likely?
Simple Apple do not email you unless you initiated the reason and they use your name
Change to two step verification for ensured security
Frequently asked questions about two-step verification for Apple ID
and this
Frequently asked questions about Apple ID -
On my iPhone no matter what i always get a message "Your Apple ID has been disabled" even though i can log on on my laptop...
That won't help. You need to contact iTunes support so they can re-enable your account. They only work via email or live chat: http://www.apple.com/emea/support/itunes/contact.html
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My Apple ID has been disabled after I tried to change my credit card details.
Hi,
My Apple ID has been disabled after i tried to change my credit card details on my iTunes Store account. I am being charged money for purchases that i have never made even when the apps that i tried to download are free. I am being charged €1.98 every time. When i checked with my bank everything was in order from their end. I am changing the details and doing my purchases from my iPad. Being in Malta i use the Maltese iTunes Store for the purchases.
Can somebody help me out with this?
Thanks!
JeremyYou'll need to contact support for this.
https://expresslane.apple.com/GetproductgroupList.action -
Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?
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Why my apple I'd was disable?
By e-mail so far..
here is the response:
Dear Bruno,
Thank you for contacting iTunes Store Support!
I understand that you are unable to access your iTunes account because an error says that it was disabled. I can certainly understand your desire for a quick resolution regarding on this issue. Rest assured that I am here and I will do my best to help you out with this matter.
Bruno, this account was closed in accordance with the iTunes Store Terms and Conditions. We are unable to provide further information regarding this situation. I apologize for any inconvenience this has caused.
For more information on Apple's right to close accounts and the requirements of using the iTunes Store, please refer to the iTunes Store Terms and Conditions:
http://www.apple.com/legal/itunes/us/terms.html
Thank you and have a nice day.
just it!!!!
and for every e-mail I sent after, I got the same kind of this generic response. -
I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled. I changed the password and updated billing information, but still get this error message. This involves free apps which I was trying to install.
I am having the same problem. I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message. Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device. This has been issue on my Ipad as well.
Thanks. -
I have been receiving messages "your apple id has been disabled"
I have been receiving messages "your apple id has been disabled" while updating or purchasing apps on apple apps store.
Had followed the advice to reset / change apple Id password via Apple Id but problem still persists.
Had sent 2 mails within 48hrs to itune support store via "manage my account" but with no reply except an acknowledged email from itune support. BUT I replied on the acknowledgment email from itune even there is an disclaimer saying "please don't rely" on the acknowledgment email. After sending the mail, a person named "manjunath" replied as itune support centre staff, asking for verification before investigating the problem before enabling the apple id. he/she asked me to answer for some security such as billing address, last 4 digit of credit card no., last purchased apps and order no. The mail does not appeared to be and official respond from apple itune store, very suspicious .
Has anyone encounter this kind of mail, wonder whether is authentic and could rally resolve the matter?
It seems that many apple id users have encounter the " your apple Id has been disabled" problem, many complained that there is no respond for itune support to rectify the problem.
It seems that the only way ton resolve the problem is to email to itune support and wait for them ton resolve the matter for you.
Any one Please help to enlighten me.http://support.apple.com/kb/TS2446
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Your apple id has been disable-serious issue
I have been receiving messages "your apple id has been disabled" while updating or purchasing apps on apple apps store.
Had followed the advice to reset / change apple Id password via Apple Id but problem still persists.
Had sent 2 mails within 48hrs to itune support store via "manage my account" but with no reply except an acknowledged email from itune support. BUT I replied on the acknowledgment email from itune even there is an disclaimer saying "please don't rely" on the acknowledgment email. After sending the mail, a person named "manjunath" replied as itune support centre staff, asking for verification before investigating the problem before enabling the apple id. he/she asked me to answer for some security such as billing address, last 4 digit of credit card no., last purchased apps and order no. The mail does not appeared to be and official respond from apple itune store, very suspicious .
Has anyone encounter this kind of mail, wonder whether is authentic and could rally resolve the matter?
It seems that many apple id users have encounter the " your apple Id has been disabled" problem, many complained that there is no respond for itune support to rectify the problem.
It seems that the only way ton resolve the problem is to email to itune support and wait for them ton resolve the matter for you.
Any one Please help to enlighten me.Yuor last statement sounds about right. Any emails from apple will include a [email protected] email address- unless you specifically are given someones contact information that may be responsible for handling your case. The questions they ask seem typical enough to verify your account but Id be careful when responding. Id chose rather to email itunes and let them specifically handle it, in their fashion, uyes slow but they do get the job done.
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I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and message- your apple id has been disable for security reasons please help.
my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.comHi ulhas1frombanihal,
Welcome to the Support Communities! Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT5699
I hope this information helps ....
- Judy -
I have done everything advised by the support page but still get the message " you apple id has been disabled". I also can't get a "person" on any apple phone numbers, just a "machine person" sending me back to the support page. Please help!
Try "resetting" your Apple ID password using the iforgot link here > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
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HT4623 I keep getting message on my I pad (Your Apple id has been disabled)
Im trying to set up my I Pad..to I tunes and etc. I keep getting a message Your Apple ID has been disabled...I try it on my laptop and other devices and Im able to get into my account (apple) what the ---- same used ID and Password..can anyone PLEASE help me thanks I dont get it
Did you contact Apple already for your Apple ID issue?
By mail...:
http://support.apple.com/kb/HT5312
...or by phone:
http://support.apple.com/kb/HT5699
For feedback to Apple use this procedure:
http://www.apple.com/feedback/ipad.html -
After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
Thanks!Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy and your ID is still diabled...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
TS2446 Re: "Your apple ID has been disabled"
I can login to my account with my ID & password, but i'm having a problem to buy a application or update when ever i try. i did change my password too. following messages may appear, " your apple ID has been disabled, contact iTune support, at http://www.apple.com/itunes/storesupport/for assistance.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS2446 Ipod touch displays "Your Apple ID has been disabled" when attempting to update Apps.
How do I work through "Your Apple ID has been disabled" on an Ipod Touch?
My child's Ipod touch displays "Your Apple ID has been disabled" when attempting to update game Apps. I have reset the password, and reset the Ipod to factory settings; did not resolve. This began by entering wrong Apple ID password multiple times. Thank you.Contact iTunes Support or browse the More Like This section on the right.
http://www.apple.com/support/itunes/contact.html
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