Email Voicemail issue

whenever i try to open a voicemail (wav) file that i get through my work email as an attachment, the application loads and the voicemail name starts scrolling on the screen but the file never plays. It shows the length of the voicemail but when you press play nothing happens.

In addition, while the described symptoms do not match identically, this KB has some information that might be helpful:
KB15191 “Unknown error was encountered” when attempting to open or preview a voice mail message using Cisco Unity
Cheers!
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Voicemail issue since i did upgrade

voicemail issue since i did upgrade

Hi there lisapetito,
You may find the troubleshooting steps in the article below helpful.
iPhone: Troubleshooting voicemail
http://support.apple.com/kb/ts4430
-Griff W.

Email notification issue in some schemas

Hi,
My problem is almost identical as here DBMS_SCHEDULER send email notification issue
One privileged scheduler user - user1 receive email notifications while two another (user2, user3) no.
More plot is below i know 'what' resolve the problem but don't know how to do it :-)
I want to execute code below on user3 schema, we tried this successfully on user2 (code executed directly on schema with temporary sys.dbms_aq access) so he receive his notifications.
Problem is - we do not have direct access to second account (user3) how to execute this code as user3 ?
declare
reginfo1    sys.aq$_reg_info;
reginfolist sys.aq$_reg_info_list;
begin
reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_X',
                                  1,
                                  'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
                                  null);
reginfolist := sys.aq$_reg_info_list(reginfo1);
dbms_aq.register(reginfolist, 1);
end;
Already tried create procedure on user3 and execute immediate annonymous block but it still register with USER# 1 not 3 in DBA_QUEUE_SUBSCRIBERS.
More detailed plot:
Jobs for user2 and user3 was created by user1, so JOB_CREATOR was user1 but OWNER was user2 or user3.
We started with notifications configuration witch was ended with error on both user2 and user3 accounts:
ORA-24093: AQ agent SCHED$_AGT2$_XX not granted privileges of database user1
W get rid wit this using
dbms_aqadm.enable_db_access(SCHED$_AGT2$_2, user1);
dbms_aqadm.enable_db_access(SCHED$_AGT2$_3, user1);
So user1 get privilege on agents for user2 and user3
I believe error was already there because DBMS_SCHEDULER.add_job_email_notification is more automatic it probably registered subscriber that belongs to user2 and user3 with wrong USER# ID that belongs to user1.
Database is 11.2.0.3

it doesn't work because notifications are set from user1 account so USER# is still 1 even when I removed record first.
This is my aproach based on Ask Tom: On Becoming Others, Limits, and Restoration
>sqlplus user1
Connected to:
Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
SQL> grant execute on sys.dbms_aq to user1;
Grant succeeded.
SQL> alter user user3 grant connect through user1;
User altered.
SQL> connect user1[user3]
Enter password:
Connected.
SQL> create or replace procedure sched_not_add_q as
2    reginfo1    sys.aq$_reg_info;
3    reginfolist sys.aq$_reg_info_list;
4 begin
5    reginfo1    := sys.aq$_reg_info('SYS.SCHEDULER$_EVENT_QUEUE:SCHED$_AGT2$_3',
6                                    1,
7                                    'plsql://SYS.SCHEDULER$_JOB_EVENT_HANDLER',
8                                    null);
9    reginfolist := sys.aq$_reg_info_list(reginfo1);
10    dbms_aq.register(reginfolist, 1);
11 end;
12 /
Procedure created.
SQL> exec sched_not_add_q;
PL/SQL procedure successfully completed.
SQL> drop procedure sched_not_add_q;
Procedure dropped.
SQL> connect user1
Connected.
SQL> revoke execute on sys.dbms_aq from user3;
Revoke succeeded.
SQL> alter user user3 revoke connect through user1;
User altered.
SQL> exit;
>
So it works now.

Email password issues

Why am i having email password issues? This is the email from [email protected] "Your account (email) could not be authenticated. If you have recently changed your email password, please enter the most current password in settings to continue receiving emails. You can enter the password 100 times a day and still will not receive emails.
Anyone have an answer?

Delete and re-add the account. I just had the same thing happen, and that fixed it. I think it was some error on Verizon's end.

I changed my ID due to an email accessibility issue and I lost access to all my purchased music for the last few years. Been browsing through the support area and it seems like everyone is saying I will have to rebuy everything. Is this really true?

I changed my ID due to an email accessibility issue and I lost access to all my purchased music for the last few years. Been browsing through the support area and it seems like everyone is saying I will have to rebuy everything. Is this really true?
Apple has to be more user friendly than to let something like this happen, right?

Did you change the ID, or did you create a new Apple ID? If you had simply changed the ID then what I suggested above should work as the ID itself is the same (even though the name of the ID - the address - has changed).
However if you created a new ID, logged in with that, and purchased items on it, then you have two separate IDs each with purchased associated with them. You say that you can't log in to the original account with the 'alternate' email - have you tried logging in with the original email address? It doesn't matter if it doesn't actually work to receive mail, as far as logging in is concerned it's just a text string.

Email sync issues

I'm having email sync issues & can't find a solution that fixes my problem. Tried everything I've been able to find, including ensuring Sync function is enabled in multiple locations, disabling then reenabling sync features, powering my phone off/on, even resetting the battery. Received the NK1 update on 11 Dec. Not sure if that's when the problems started or not, as I've been busy, but that's seems about the time things stopped sync'ing properly. Am using the email app that comes with the phone (an S4 mini), and have 3 email accounts, cox.net, and 2 aol accts. The cox & 1 of the aol accts won't sync, but the other aol acct does sync. The one that is working I have set to not auto sync, & the manual sync works. Not so on the other two ... the sync app says they are sync'd, but the email app says they haven't been sync'd in like 2-3 days, even tho I've sync'd them multiple times today. Get a continually circling busy / working symbol. Get new email on desktop computer without issues. After a few days, the other two accts will sync up.

CSForest,
From time-to-time I have had this issue with the default email app. Have you checked to see that the app is synched? When it happens with my S4, there is a message at the bottom of the screen saying the app isn't synched. Try this: pull down the status bar and click on the icon at the far right. This will open all the functions available on the status bar. Make sure 'Synch' is on. For some reason, this function on my phone gets turned off without me doing it. KarenC suggested using another email app. As a backup, I use K-9 Mail. I really like this app.
I hope this helps.

ICloud OS X email setup issue

Hi need some help with an iCloud email setup issue that doesn’t seem to have been covered by other posts or the Apple help factsheets.
Used my old mac.com Apple ID to set up an iCloud account which now shows as having my iMac as a linked device. To use iCloud Mail was prompted to create a new email address which I could do by turning on Mail in iCloud settings.
I signed into iCloud via my iMac and having deselected default options to use iCloud for Contacts etc arrived at the account page which has the various options on the RHS and my mac.com ID info on the left.
Ticked the Mail option on the RHS was asked to “choose an iCloud email address” underneath the box where you enter the chosen email address was a note saying “you cannot change your email address after creating it”. When I tried to set up the new iCloud email address got a prompt saying “you cannot change your email address after creating it”.
Help!

You need to know Comcast's settings for incoming and outgoing server when setting up your OSX Mail app. The info should be somewhere on Comcast's help web page.
lenn

Android 2.2 update coming in early September- Will it address the email notification issues??

The upcoming Android 2.2 update for Droid X. Will this update address the email notifications issues?? I don't have a corporate email account, but use my Droid X for my personal business. I love this phone but the email is annoying. The emails are not coming through quick enough, I don't get notified when new email arrives. I have to do a refresh to lear that I have new emails in my inbox.
I want like to know if the upcoming 2.2 update will address these issues for personal email like aol, yahoo etc. I know they mentioned something about exchange servers being faster. This is a disappointment for me, I thought I have push email with Droid X but not really. Can Verizon comment on this?
Thanks,

I did all those, ie. set my email config to push email, battery on performance mode, check my outgoing and incoming servers and ports. All are corect settings, I even configured all my aol accounts with gmail settings to see if that would work but still not getting push emails. I even did a factory reset. I know this is an issue because I also checked Motorola support forums, a lot people were experiencing what I am going except that I think most them have corporate email and exchange issues.
I don't know whether this could be addressed with the upcoming 2.2 update not just for corporate but personal emails as well, VERIZON ? Motorola??
Thanks

CUC Voicemail Issue

Hi all
Currently running CUC 10.x. User voicemail box was working fine. However, configured Unified Messaging and I can leave a voicemail for several users which illuminates the MWI on the phone and appears in email format. Problem is that I get prompted with the "Hello" greeting when pressing the messages button on the phone instead of the user voicemail box.
Any takers?
Thanks
Simon

Is this a new install? Has it ever worked?
If your issue is simply that when you press the message button you get the hello greeting it means CUC does not recognise the extension number that is calling in so routes the call to the default hello greeting.
If you use the RTMT tool and connect to CUC you can use port monitor to see what digits are being sent from CUCM. You may need to use a voicemail profile to manipulate the digits.
Out of interest why are you using full E164 for your extension number!? If you want to call someone across your office you have to dial the full E164!?
Hope that helps
Matty

Voicemail issue since changing network (UK)

Hi,
I've recently changed networks from o2 to Three. I had my iPhone unlocked from o2 and started using my SIM 600 card that i purchased in a Three store.
Initially i had no issue until i was left a voicemail. I soon realised that Three don't offer the visual voicemail facility, however this isn't the issue. On checking my voicemail and deleting it; i've now found that i constantly have the red dot icon (blank) over the voicemail tab on my "phone" app.
I've checked my voicemails and have the reply fromt he voicemail stating "you have no new messages." There is no facility to check to see if there are saved messages so i can delete them, so i presume i have none. I receive the standard text message stating i have voicemail when i reboot the phone, even though i have no voicemail on checking! I've also found that when i check, my iPhone keeps checking for email and also for App updates when i have Email set to Manual (not pushed or fetched) and i certainly ain't hit the App Store!
I've spoken to Three who said that there isn't an issue with the voicemail settings as its working however the technical customer advisor asked me to wait whilst he checked to see if there was anything else he could do to help me. On coming back he said that the tech department are investigating a potential issue to identify whether its a fault on the iPhone side or if its a fault on the Three side. My iPhone was working perfectly well with o2 and on removing the Three sim, and replacing it with another sim it worked perfectly well so i assume its Three's issue which is what i told him.
I've tried a soft reset, i've tried a full restore - setting it up as a new phone or with a backup, still remains. I've tried calling and leaving a voicemail to see if i can flush the system, but nothing. My colleague at work is on Three with the same iPhone, same iOS update etc etc and she doesn't have the issue so I'm bemused.
I read somewhere it could have something to do with the micro sim being an old and outdated sim - could this be the case?
I'm looking for people's help as i'm heading to the Three store on Saturday to request a new micro sim so wanting some bullets to fire when i get there...
If anyone can help, i'd be sincerely grateful!
Cheers
Paul

Just as an update before i close the topic off...
Went into the Three store today and explained the situation to the same guy who sorted the contract out for me. He said he'd never come across it before and couldn't understand why it was happening.
I chanced my arm a little and although it was more or less the whole truth i'd bent the truth a little about the customer services number who didn't have a clue anyway and said that i'd done a bit digging on the internet and mentioned about the micro sim being outdated or something similar. He then offered to try it to sort the issue out, gave me a new micro sim and transferred my details over...got home and swapped the micro sims over.
Voila, icon vanished and no issues thus far...on looking a little closer on the packaging that the micro sim comes with, the initial one i had was from Aug 2011, the newer one was from October 2011 so it may be possible that the post i'd found from googling the issue was correct.
If the issue arises again i'll add to the topic, however so far so good - so i hope that others who may have this issue see this and try the above!
Cheers

Jabber voicemail issue

When we click on the voicemail icon within Jabber, we get "You are not signed in to your voicemail account. Go to the phone accounts tab..."
When I go to File>Options>phone accounts and and enter my AD credentials for username and password, it says the username or password is not correct.
Am I entering the correct info for the username and password? Everything is sync'd with LDAP.
Thank you.

This may not be your case, but I had this same exact issue last week and it was because the Server Admin had changed the password to the account we used as the CN in our LDAP authentication. Once I updated the password in CUC, the problem was resolved. So, doesn't hurt to ensure the credentials are still good.

Pages - Share and Print - Email document issue

I ran into an issue today on my iPad2 and wanted to see if it was just me or can anyone reproduce this error. If it turns out to be just me, someone help me undertand how to get around the issue. If it is more widespread, where do I report this so it can be resolved in an future release?
Here is what happened.
I received a Word document via e-mail. When I opened it in e-mail and chose to "open with Pages" it worked fine. Imported into Pages sans the font (which I've come to expect). Then I edited the document (it was a quick survey I was taking) and then was ready to send it back to the person who sent it to me. I chose the tools icon, selected "Share and Print" then selected "Email Document" and then chose Word as the format. It converted it and attached the file in a blank e-mail ready for me to address and send.
Well, I wasn't ready to send just yet. So I clicked on "Cancel" and then "Save Draft" which it did successfully. Then I went into email, edited my "Draft" in my Drafts folder, addressed it, etc. and sent it on its merry way. Well, guess what? The file did not come through on the e-mail. Just my text.
I tried "copy and paste" of the file after saving as a draft and it only sent the "picture" of the file ICON and not the file itself. I tried multiple times saving it as a draft and then sending and it never worked.
If I send from within Pages right at the time after "Email Document" is selected, it works every time. It seems to only be when I save the email as a draft from within Pages that it will not send the attachment or something happens to the attachment. I did notice also, that if I edited any "text" from that draft and then saved the draft again, all my edited text wouldn't save either. So any "Draft" saved from Pages I couldn't edit regardless of any attempt.
Draft saving and editing within the email application works as expected.
NOTE: Just before submitting this discussion, I tried the above on my wife's iPad2 with the same results. Anything "saved as a draft" from Pages in e-mail, will not send the attachment. Anything sent directly from within Pages and not saving it as a draft, will send the attachment.
There are times I would like to save it as an attachement, should this work? Thanks everyone!
Edward

I am only vaguely familiar with iWork.com. I know it is a cloud based way to share documents with others, but this is what the send to option does when you work with Pages, Numbers or Keynote on the iPad. I would assume that the function performs the same way in iWork.com. - but it is only an assumption.
"Send to" is the command that will let you send that file to your computer the next time you sync with iTunes. It is the way the iPad transfers the file to your computer - the iPad method of file sharing. You can sync files back and forth from iPad to computer with file sharing as long as the app on the iPad is compatible with a similar application on your computer. In your case iWorks apps on both the iPad and your Mac.
This article will explain it in great detail for you.
http://support.apple.com/kb/HT4088

CRM 7.0 Unable to open/view PDF Attachments in Email (Intermittent issue)

Hi,
Unable to open an attachment (PDF format) sent from exchange server(Lotus) to SAP CRM,Actually its an intermittent issue When i try to open email in UI ,getting an error message "File is damaged and couldnot be repaired".
I understand that PDF attachment wasn't delivered(Synchronization issue between Lotus and CRM) to SAP CRM system properly by the exchange server ( Lotus ).Hence the particular attachments are not able to view/open in SAP CRM system.
Is there anyway to trace and find out root cause of the issue?
Regards,
Shan

Issue with IE version and some PDF wasn't delivered properly by lotus exchange server

Visual Voicemail Issue

I have been having a problem for at least almost 2 months with setting a new visual voicemail greeting. Everytime I go to the greeting part it says retrieving and it has been stuck in that part for a month. The latest update I got didn't do anything. I have T-Mobile as a carrier and they told me this was an issue on your guy's? Some info or help would be gladly appreciated. Thanks

Use one of the methods in this kbase article to reset your visual voicemail:
http://www.wireless.att.com/support/knowledgeBase.do?content=KB81229.html

Voicemail Issue

None of my voicemails are coming through since I did the update..and are taking almost 24 hours to finally show that I have a vm..
HELP

Voicemails are important, let's fix this pipig2004! Are you having data connectivity issues as well? Try resetting network settings here http://vz.to/19w1oOW power off/on test and share. Thank you.
TominqueBo_VZW
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Email Voicemail issue

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