Engineer lies

I'm so angry , after waiting for weeks for my phone line and broadband to be installed , I waited in all day for engineer appointment was 1-6 pm but router was due same day so I waited for that too. At 6 pm no show so after phoning was told engineer had been and I wasn't in !!! Blatant lies.
I asked to speak to someone more senior to lodge complaint and was hung up on.
I phoned back tried again , my request again was ignored and I was told that someone would ring me back regarding new appointment I'm still waiting day later.
I have phoned again and am awaiting call back if this isn't sorted ASAP I will take my custom elsewhere.
I've been a customer if bt for over 20 years including business and am utterly disgusted in your so called customer service. What a complete joke

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Similar Messages

  • First engineer lies, second has a rude cannot be b...

    install engineer assured me that the 19mb down 4mb up would increase to about 32mb down 8mb up during the 10 day settling in period. foolishly i trusted him on this
    after watching my download and upload speed slow over the next week i got in touch with "customer support"
    during this time i was averaging 18mb down with no drop outs
    engineer visited on 17 june and did several checks. said that the junction box 60 metres from my property was getting 24mb down max and no way should i have been told to expect 32mb
    engineer then proceeded to do several line checks and said he wanted to check the pole outside my property but needed to book a hoist.
    soft profile was added by someone to cover the weekend and i continued to get about 18/19mb down without any dropouts
    same engineer visited on 20 june spent about 3 hours going up and down the pole and changing lines. after 3 hours he couldn't get my line to sync so phoned and had my profile reset
    engineer tested before he left and said max my line could get was 14 mb and said my line was working the job was a thorn in his side which he had never started and he was off ... told me there was nothing more he could do and i should get in touch with bt !!!
    so the engineer "fix" has left me with 5mb less download speed than before he started !!!
    another engineer visits without calling in advance on 22 june. did several checks and said there was nothing he could do about my profile and 14mb was the most my line could handle. he ignored the fact that i could get up to 19mb before the "fix" and told me to get in touch with bt
    so, who can sort this and why was i lied to in the beginning ?
    Solved!
    Go to Solution.

    test before i signed up estimated 24mb download and 4mb upload.
    install engineer told me to expect  32mb down 8mb up
    initial profile that was working without any problems at all before the engineer "fix" was set at 19654kbs
    results a few minutes ago from http://speedtester.bt.com/ 
    Download speedachieved during the test was - 14957 Kbps For your connection, the acceptable range of speeds is 12000-16345 Kbps .
    Additional Information: IP Profile for your line is -16345 Kbps
    Upload speed achieved during the test was - 3647 Kbps
    Additional Information: Upstream Rate IP profile on your line is - 10000 Kbps

  • Engineer does not turn up and lies about it.

    I called BT at 4:42. Operator told me an engineer would come before 6pm. I asked if the engineer was definitely coming, the operator replied that yes, he definitely was coming by 6:00.
    At 5:58, the engineer had still not arrived, so I phoned again. I stated that no engineer had arrived. I was then put on hold while the order was checked. When the operator came back on the line, I was transferred to the Infinity Team.
    The Infinity Team operator introduced himself then put me on hold while he checked what was happening to the order.
    At 6:14 he came back told me he was checking with the engineer and put me back on hold.
    At 6:18, the operator asked me whether I was calling from the landline or mobile. I replied landline and he said he would call me back. As I had not heard anything from anyone at BT despite there being a problem, I asked to remain on hold while he sorted out what was going on. I had little confidence in receiving a call back.
    At 6:38 I was told the operator was speaking to engineers.
    At 6:44 the line went dead.
    At 6:45 the operator called back, apologised and told me he was speaking to the engineers. I was put on hold again.
    At 6:59 the operator said the engineer called at 1:30 pm and waited half an hour. I was then asked the colour of my door. It is glass and white – was then told that is what the engineer said. I asked what floor did he call at?
    At 7:12, the line went dead. The operator did not call back.
    I live in a small maisonette – it is impossible for the engineer knocking not to be heard. Totally impossible. The engineer is lying. BT and the engineer have both my mobile and home number. No calling card was left and no one called and no one knocked the door. Furthermore, no one mentioned a failed engineer visit during my first call when I was still being assured the engineer was on his way.
    It is poor enough, an engineer just not showing up, but the subsequent lie and just getting cut off is unacceptable.

    OMG the same thing has just happened to me. 
    I was assigned a slot from 8am to 1pm for an engineer to arrive.  At 13:20pm when noone had arrived I called BT.  I was transferred on the call a number of times having to go through the whole story with several people and was then cut off.  I had to call a number of times before I was able to get through to someone who could help.  I was then kept on hold for a very long time while the person contacted the engineering department.
    I was told that if I waited for a further hour someone would be with me.  At about 2:30pm I then called BT again when noone had turned up.  I made the call from my home office and was looking out on the street infront of my house while i was on the phone.  I was on the phone with BT till after 3pm and never once did I see any BT vehicle or engineer on the street.  I was then told that the engineer had visited my home at 2:30pm and had tried to contact me on my mobile but noone was in!  So as it turns out I was on the phone to BT from my personal landline number looking out onto my front door at the same time as the engineer had visited and determined that I was not in!!!  I cannot believe it!  I actually will have proof of this from my phone records as well!  The engineer apparently also rang my mobile which was on my desk next to me while I was on the landline with BT!! 
    I must say that being treated like this has left me with very little trust in BT - and this is before I even have the phone installed!!!  I now have to wait to the 29th Jul for this all to happen again!!!

  • Failed appointments, terrible management, lies and...

    I've been waiting for my BT line and broadband to be installed since Dec 21st 2013.
    An OpenReach engineer was meant to call to connect me on Sat 21st - they failed to turn up. I phoned and was told various excuses as to why they didn't come. Was told someone would phone me back - no-one did.
    To cut a very, very long story short, I've been on the phone to BT nearly every day since then trying to find out when I would get connected to be met with every excuse in the book. There are problems at the exchange, your house builders haven't notified it (it was best when the day before I spoke to the guy who said he had the notification in front of him!!!), cabling work needs to be outside your house (even though we grabbed an OpenReach engineer who was working next door and confirmed that everything was OK), back to work at the exchange needs to be done..................
    Got another appointment for today (13th Jan) and surprise, surprise no engineer and we are back to the same old excuse that work needs doing STILL - all lies from the BT book of excuses. I'm told I have to wait for two days for someone to get back to me with another appointment. I've taken two days out from work already. THIS IS NOT GOOD ENOUGH BT.
    For a telecommunications company, you have truly awful communications.
    The list of my expenses incurred in this fiasco is going up and up.............(not to mention my blood pressure)

    Hi artheating123,
    Welcome to the community!
    I'm sorry for the delay getting your services set up.  I can help you from here.  Click on my username and under the section "about me" you'll see the link to get in touch with us.
    Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
    All the best,
    Robbie
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Re: Lies, broken promises, loss of work, insulted,...

    Oh My Goodness,
    this story is DE JA VU to my ongoing issues.
    Same scenario ordering a package on line, getting a confirmation contract both in the chat transcript I had online agent as well as a a confirmation email, to the package i ordered on the That of December. Yet in January upon follow up, to also being told that i no longer can have what i ordered due the 'COMPUTER saying NO' as the package in no longer available. Hence loosing out on a speed / capacity, and to make matter worse I will loose out on the promised £100 sainsbury voucher!!!!! (also recorded that I will receive this in my transcript with the agent)
    After approx 15-20 phone calls with various support operators in India and 4 hrs of total talk time, still yet no resolution, no assistance from a senior manager from customer service or Sales to call me (requested 4 times), hanged up on from the office in India 4 times.
    Constant false promises, no call backs , no refunds, forced to sign up for a package that offer 1/2 of what was promised for the same price. Need I go on???
    And for the final straw a BT engineer doesn't rock up today due to not having a fully qualified multi tasked  engineer in the area to perform what is needed? (I have just taken a day off work for this...wheres my compensation????)
    There is a lot more specific details to the story which I will not bore you with the details, but I am extremely exasperated and so upset that I switched from Virgin whom I had been a loyal customer for so many years mainly due to their fantastic and personal customer service, and cannot understand as to why a senior member of the sales/customer service team cannot contact me to resolve my issues once and for all!!!!!!
    ALL I WANT IS WHAT I ORDERED AND WAS PROMISED ACCORDING TO MY CONTRACT...THAT IS ALL..Nothing more
    I guess this is too much to ask and am thinking about  taking this further and investigating a contract with OFCOM, if I don't get a resolution soon.

    24/01/2014
    To whom this may but probably won’t concern and in truth most likely get swept under the carpet!
    My story…..
    Eager to get super-fast broadband for my family, I was enticed by one of your offers. So, on December 8th 2013 I went on line and ordered up my package.
    I was really looking forward to coming back to BT, and the package I chose was a fair one, and I hoped would see me get a great deal from it. Excited, I told my family, and how pleased they were that it was going to be installed before Christmas, with all of us looking forward to being able to enjoy the internet at its best with such things as Netflix.
    But…. The story continues…..
    2 days before the Engineers were due, I receive a text, it states I need to get in touch. I do. Only to be told that even though in black and white in front of me saying I have and did, that my home number was not requested to stay, therefore an Engineer would not be coming out and that I  would have to wait whilst the package was reordered. Ok I thought, a bit of a bind especially as Christmas was just around the corner and we were looking forward to this, but hey, problems happen right? No problem I thought, all will come good, just be patient and wait for confirmation of a new instalment date…..
    Are you still with me? This is where it gets interesting…..
    Days and days went by, nothing, no communication from the world’s biggest communication company. So, I thought, just ring up, I am sure everything is fine…. Erm no!! The only communication I get is a bill, eh? A bill for what?????!!!!! Idiots!!!
    After speaking to several and I mean LOADS of different people, all of whom could not help, and it turns out lied about what could and would be done, and hour upon hour of wasted phone calls, I am told, ‘Sorry Mr Pound, but we can-not help with your order as you ordered it on line, you will have to speak (TYPE) to the on line ordering team. Brilliant!! Such customer service. So with a heavy heart I took time off work, hang on, did I say time off work, yes that’s right your on line team only work during normal working hours, this is getting silly I thought, I am losing money wasting my time here, but I still wanted my package. So away I type, well what a load of help they were! Can you sense my sarcasm here? After hours upon hours again of typing, I eventually get rung, brilliant I thought, finally some customer service and this should all be sorted in no time…..
    Well…..
    I get told, ‘I am sorry Mr Pound, but we can- not offer you the package you have requested, it is no longer available, but we are pleased to offer you half the amount of package deal for the same amount of money for a longer tie in period’ Wow, unbelievable, go back and re-read what I was just offered! After hours and I mean hours of banging my head against a wall, getting false promises, I now get told I can-not have what I ordered, and that I have to pay more…. No way!!
    So again I went on, pushing for the matter to be resolved, to eventually (I’m reckoning the 30th person I have had the pleasure of dealing with) after over a month from my original order, I get Rachel….
    Rachel promises me faithfully she has it in hand, woop-woop I thought, here is someone on it, She will get all this sorted….
    Well guess what…
    I was promised that the order was in place, and to expect an Engineer on January 20th between 8 and 1:00. Another half day I am not working, these hours are really building now, but at least my product is on its way. I am also promised as a ‘sorry gesture’ (even though I had been previously promised so much more than this) that I would get a reduction to my anytime calls, an amazing gesture don’t you agree?
    20th January….
    Times ticking…..
    12:45 pm, time to ring to find out what’s happening….
    Wait for it….
    ‘I am sorry Mr Pound, the Engineer won’t be with you today’
    WTF….
    ‘Mr Pound, someone has tried to contact you with this’
    Me; ‘Well can you explain to me then how you have tried to contact me? I have email, a mobile phone which is set up for call lists/call waiting/ answer phone, I have a home phone which has an answer phone, and I have a post box, yet BT the communication company must have elected to use a carrier pigeon which must have got lost. Is this correct?’  Stony silence from the operator….
    And on we go…
    ‘Mr Pound, I am sorry about all this (of course you are), I have passed your noted back to Rachel who will get straight back in touch (of course she will)’….
    Dumfounded….
    What seems to be the problem I ask myself, if BT don’t want me as a customer why don’t they just say so?
    January 23rd….
    No news, time to get on the phone again!!!
    Another hour and a half later, I get to talk to Claire, she is just like everyone else, most polite, most apologetic, and full of promise. I no doubt she may well have actually pursued this until a positive outcome was reached. But alas, I was told by Claire that the mac code was now in fact out of date, that Rachel had not in fact put my order through and was left pending, so I , ME, had to get back in touch with Orange to re-request my mac code…..
    The story is nearly at an end….
    Have you got bored yet? Am I still getting your attention? I extremely doubt it!
    Orange customer services January 23rd 9:00pm…
    ‘Hello Mr Pound, I am sorry you are leaving us, what has happened with your BT order?....
    I explain all the above to them.
    ‘Mr Pound, can you just hold the line, my manager wants to talk to you?’
    Yes of course
    Manager; ‘Mr Pound, I am sorry to hear of your troubles, and that you still want to leave Orange, If I could put a deal to you today would you be interested in staying?’
    Yes of course
    Manager; ‘Mr Pound, how does the price with BT sit with you?’
    Fair I said
    Manager; ‘If we offer you at the same price, unlimited broadband, unlimited anytime calls, 1000 mins to mobiles, 1000 mins to overseas, would you be interested if we can get this in place within 5 days?’
    Yes, I said, yes please!
    So….
    BT, you have failed me, my family, your competition, your word. I can’t tell you how relieved I am to not feel I have to come to BT for an upgrade in service.
    Enclosed with this letter is a bill, it is legitimately from my business for loss of hours. On it is the calculations for all lost working hours which have been forced upon me by your lack of customer service and problem solving. I do however expect that you will not indeed respect this in the slightest, but if you do not I shall most likely put a claim in through the small claims court, it is of no cost to me yet a burden to you. If you are still reading this letter then I suggest that possibly a manager would like to read it?  Your BT home-hub which I still have, I shall be expecting to be collected via courier, I shall not be wasting any more of my time and effort in wrapping it and posting it for you. I expect all bills and pre-paid for services which I have made to be fully re-paid in to my account, yet somehow I also doubt this will happen.
    If you feel it necessary to contact me, please do only if you are prepared for a sarcastic tongue, unless it is you’d like to employ me on how to improve your lack of customer service and problem solving.
    Disgusted
    Christopher James Pound
    PS. As all of the above is factual and true, un-like the lies I have been told by your advisors, I will be posting this on various BT social media sites and that of my own, so that your customers can in turn read up on how amazingly effective you’ve been.
    31/1/2014
    Just been contacted by BT about my above letter, they have accused me of not ordering properly or in the right order!! OMG I cant tell you how mad that made me, to be insulted and accused after all BT's neglegence astounds me. Then, I was offered a £10 good will gesture!!! I most politely told them to go do one, and expect a further 10% added to their bill from me, and failure to pay will result in me going to the small claims court!

  • Engineer No show 5 attempts

    I am writing this on behalf of my 72 year old mother who has just moved into a newly built house.
    Can BT arrange a simple task of setting the line up? Nope! Yesterday we were waiting for the 5th engineer visit which again resulted in a 'no show' Apparently the engineers are reporting back that there was nobody at the property but that is simply not true as I have given up my time to wait for the engineers to turn up when they haven't.
    It's all turning into a farce. The 1st engineer managed to turn up to the house, great, but couldn't install the line as the road was not connected to the rest of the BT Network. That is now all connected up but needs an engineer to come back to the house which is where the problem lies. What was funny was that some chap from BT phoned up my mother to ask if her broadband was working, when an engineer was going to visit that day to sort the line out!!! The left arm doesn't know what the right arm is doing.
    It must be costing BT a fortune instructing these engineers when they just don't turn up. What instructions do BT give when appointing these engineers to finding the place? This is where it is going badly wrong. We have given a third party's telephone number as my mother's mobile reception is appalling and yesterday he called to say he was at the front door now. NO he wasn't!! I am happy to provide a map so that it can be passed onto the engineer so that there is no excuse.
    BT have even had the cheek to submit a bill to my mother for a line that does not exist! She shall be looking for compensation for the time wasted for people sitting in for 6 hours when the engineer doesn't turn up and an upgrade with her BT account.
    I called BT at length last night to complain again and before an instruction goes out to the engineer that they must call me first to make sure BT are giving CLEAR instructions on how to find the property. We have done this before but it is just being ignored.
    Can somebody get back to me today please without fail please to make sure the 6th appointment is not a failure like the last.
    Thank you.

    Hi Ants,
    Thanks for posting. This doesn't sound good at all. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • How to find a point lies inside circle

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        return math.sqrt((x1-x2)(x1-x2) + (y1-y2)(y1-y2));
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  • Engineer to Logical Model in SQL Developer EA4 causes problems

    I'm working with SQL Developer 3.0 EA4 (Build MAIN-03.97)
    Unfortunately I fond out, that it would be impossible to use the function " Engineer to Logical Model" any more after I change the relational model. In datamodeler.log I got the error message line "[AWT-EventQueue-0] ERROR MDBAction - java.lang.NullPointerException" for each time I use the function "Engineer to Logical Model". I try it out with the sample model "sh_cre_all.sql" and with following steps:
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    7) Add a table via drag&drop from an oracle schema – no problem
    8) Save, Exit an Open the sample – no problem
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    Bernd

    I have experienced similar problems with 'Engineer to Logical model'.
    The scenario was following:
    Creating Logical model using 'Engineer to Logical model' from existing Relational model.
    Modifying the Relational model and 'Engineer to Logical model' again. No exception occured but the Logical model wasn't updated accordingly.
    Removing all entities from the Logical model.
    Trying to 'Engineer to Logical model' again. No entities were created in the Logical model (even after few tries).
    So I got to situation where I was unable to generate a Logical model, which was quite frustrating.
    The workaround was to create new Data Modeller project and import to it from the original project - the 'Engineer to Logical model' worked again.

  • Don't use Best Buy Delivery if you are thinking about it...Just lies, lies, and more lies..

    Wow, where should I even started?
    We brought a 55 in TV from the local store last Sunday, and schedule a delivery yesterday (6/6/2015).
    They called us the night before delivery date, to confirm the delivery on Saturday from 1:30- 3:30pm.
    We waited until 3pm, and finally received a call saying "they were delayed a little bit", and moved the time to 5:30-6:30pm. Ok, not good, but we can understand.
    But of course, they didn't show up on time. We decided to call them again at 6:22pm, and were told they were 45 minutes away...
    7:30pm, after a hour, we called them AGAIN, and was told they are 25 mins away. 
    We had another delivery scheduled from Lowes at 8pm. Lowes showed up on time, and installed our fridge and washer/dryer professionally. They left around 8:30pm. 
    WHERE IS OUR TV FROM BEST BUY THEN???? Don't they supposed to show up before the Lowes???
    We called them again and again, but nobody answered...well, I guess it is a Saturday, and they went home WITHOUT even bother to tell us.
    Last time we spoke, you told me you are 25 mins away. Is this a lie? or you just decide to go back to your sweet home after we talk on the phone?!
    Sunday (6/7), I called the warehouse again in the morning, but no one answers, the voicemail is full as well (So I think we are NOT the only one experienced this ridicuous issue). Then we called the 1-888 number, and explained what happened. The customer rep on the phone couldn't get hold of the local warehouse neither, and told us to call back within several hours. (They did give us a case number: {removed per forum guidelines} though) We called back before noon, and was told they are not open on Sunday, and they don't know when will be get our TV delivered, maybe Monday morning.
    Ok, here is the thing, we have to work Mon- Fri, that's why we requested to deliver on Saturday. And come on, Best Buy, it is just a TV, it is not huge appliances that take you that much time.
    I can see why there was delay, ( not saying we were happy about it though...) But you could at least called us to let us know before you went home on our scheduled delivery date!!!! And were all those "45 mins away", "25 mins away" things lies???? 
    Dear Best Buy Coustomer Relations,
    I am expecting a responce back from you in a few business days from today, 06/07/15. Your responce should be sartisfying us. If we don't hear anything back from you or your responce to us doesn't satisfy us, then we will go talk to someone higher in your organization. Thank you,

    Hello MengyaLiu, and welcome to the forum,
    I’m honestly not sure why our delivery team would have told you they were on their way to your home and then not arrive without an explanation as to why. Our delivery agents should be notifying you of all necessary changes in their delivery schedules, as we realize the inconvenience any possible delay may cause, so it’s regrettable to hear we failed you in this regard. I truly apologize for any frustration this oversight may have caused.
    While I’ve personally documented your feedback here at the corporate office to ensure something of this nature doesn’t happen in the future, I’m glad to hear our delivery team was able to make this right and successfully delivered your TV yesterday. Please feel free to let us know how it went and if you have any further questions for me. I’ll be glad to help.
    Best wishes,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How to find particular date lies in between two given dates

    hi,
    i have a problem. i have to find if particular day lies in between two given dates.
    example two dates are joindate and expirydate.
    1.joindate is 1/03/2007
    expdate is 1/03/2008
    now i have to find if 29 feb is in between this joindate and expirydate.
    if any1 has ny idea please reply asap.
    thanks.

    The Date class has a before() and after() method you can use to compare Date objects.

  • Mid-Level Integration/Software Engineer Position

    Mid-Level Integration/Software Engineer Position
    We have an immediate need for innovative, results-oriented people that desire a challenging, fast-paced environment in which to apply their skills.  The ideal candidate is highly motivated and possesses a professional attitude and an exceptional work ethic.  He or she must also be able to perform with minimal supervision and deliver solutions to our customers on schedule and within budget.
    Company: Mink Hollow Systems, Inc.
    Location: Ashton, MD 20861
    Experience: 2+ Years
    Status: Full-Time, Exempt Employee
    Salary Range: Commensurate with Experience
    Start Date: September, 2009
    Relocation: Negotiable
    Responsibilities    
    Develop software with National Instruments LabVIEW using industry best practices to reduce client risk
    Work independently and on group projects in a professional office environment
    Requirements
    2+ years of LabVIEW Programming Experience Required (Developer CertificationPreferred)
    Experience with National Instruments hardware including FieldPoint, PXI, and PC-based devices
    Experience with NI cRIO, RT, and/or FPGA systems or similar Preferred
    Proven ability to work independently as well as a member of a team in a fast-paced environment and contribute to multiple projects
    Ability to rapidly absorb new concepts and apply them effectively
    Local and short-term travel required  (Approximately 20% - 30% annually)
    US Citizenship or Permanent US Residency authorized to work in this country for any employer (Because of the immediacy of this position, we are unable to sponsor people at this time.)
    Preference is given to candidates with the following:
    Certification: LabVIEW Certified Developer
    Certification: Professional Instructor
    Experience with LabVIEW DSC
    Experience with LabVIEW Embedded
    Experience with National Instruments TestStand
    Experience with C/C++/.NET
    Experience with Macintosh Operating Systems
    AcademicQualifications
    Minimum BS Engineering (BSChe, BSEE, BSME, or related discipline), Computer Science, or Applied Physics 
    Responses
    Please forward resume and salary requirements to [email protected]
    Principals only, no 3rd party resumes, agencies, or contractors accepted
    CompanyDescription
    Mink Hollow Systems, Inc. is a small, dynamic engineering firm providing systems integration services to a diverse set of regional and national clients.  Our broad range of government, military and industrial contracts allow us to provide our employees with challenging opportunities ranging from R&D applications, control systems, production test systems, Real-time and embedded systems, and more.
    As a National Instruments Alliance Partner, we offer exciting professional challenges using LabVIEW and National Instruments products to provide solutionsin a  wide variety of application areas.  We offer an excellent salary/benefit package including medical and dental coverage, pension and profit sharing plans, as well as paid leave and holidays.

    Hi,
        I'm chaitanya. i have 1+yrs exp working in labview and also good c skills.i'm certified as associate developer also have exp working on national instruments devices for data acqusition projects,automated testing eqiupments.i'm right now in india and willing to relocate. if you people are interested please mail me at:[email protected]
    thanks
    chaitanya

  • Junior/Entry Level Integration/Software Engineer Position

    Junior/Entry Level Integration/Software Engineer Position
    We have an immediate need for innovative, results-oriented people that desire a challenging, fast-paced environment in which to apply their skills.  The ideal candidate is highly motivated and possesses a professional attitude and an exceptional work ethic.  He or she must also be able to perform with minimal supervision and deliver solutions to our customers on schedule and within budget.
    Company: Mink Hollow Systems, Inc.
    Location: Ashton, MD 20861
    Experience: Minimum 1 Year
    Status: Full-time, Exempt Employee
    Salary Range: Commensurate with Experience
    Start Date: September, 2009
    Relocation: Negotiable
    Responsibilities    
    Assist Engineering staff with software development using National Instruments LabVIEW
    Interface with clients to provide programming services and support
    Requirements
    Minimum 1 year LabVIEW Programming Experience Required
    Experience in the design, implementation, and documentation of automated test, acquisition, and control systems
    Proven ability to work independently as well as a member of a team
    Effective interpersonal and problem-solving skills
    Outstanding verbal and written communications/presentation skills
    Ability to work independently in a fast paced environment and contribute to multiple projects
    Ability to rapidly absorb new concepts and apply them effectively
    Local and Short term travel required  (Approximately 20% - 30% annually)
    US Citizenship or Permanent US Residency authorized to work in this country for any employer (Because of the immediacy of this position, we are unable to sponsor people at this time.)
    Preference is given to candidates with the following:
    Certification: LabVIEW Associate Developer (or better)
    Academic Qualifications
    Minimum BS Engineering (BSChe, BSEE, BSME, or related discipline), Computer Science, orApplied Physics
    PersonalQualifications
    Interest in dynamic work environment with project variety
    Ability to take on broad responsibilities and technical challenges 
    Goal-oriented, self-starting, and highly motivated
    Proven ability to multi-task and follow-through on complex assignments
    Able to meet objectives within budget and on schedule
    Responses
    Please forward resume and salary requirements to [email protected]
    Principals only, no 3rd party resumes, agencies, or contractors accepted
    CompanyDescription
    Mink Hollow Systems,  Inc. is a small, dynamic engineering firm providing systems integration services to a diverse set of regional and national clients.  Our broad range of government, military and industrial contracts allow us to provide our employees with challenging opportunities ranging from R&D applications, control systems, production test systems, Real-time and embedded systems, and more.
    As a National Instruments Alliance Partner, we offer exciting professional challenges using LabVIEW and National Instruments products to provide solutions in a  wide variety of application areas.  We offer an excellent salary/benefit package including medical and dental coverage, pension and profit sharing plans, as well as paid leave and holidays.

    Hi,
        I'm chaitanya. i have 1+yrs exp working in labview and also good c skills.i'm certified as associate developer also have exp working on national instruments devices for data acqusition projects,automated testing eqiupments.i'm right now in india and willing to relocate. if you people are interested please mail me at:[email protected]
    thanks
    chaitanya

  • Staff Integration Engineer

    Integration/Software Engineer Position
    We have an immediate need for innovative, results-oriented people that desire a challenging, fast-paced environment in which to apply their skills.  The ideal candidate is highly motivated and possesses a professional attitude and an exceptional work ethic.  He or she must also be able to perform with minimal supervision and deliver solutions to our customers on schedule and within budget.
    Company: Mink Hollow Systems, Inc.
    Location: Ashton, MD 20861
    Experience: 2 Years
    Status: Full Time, Exempt Employee
    Salary Range: Commensurate with Experience
    Start Date: Immediate
    Relocation: Negotiable
    Responsibilities    
    Develop software with National Instruments LabVIEW using industry best practices to reduce client risk
    Work independently and on group projects in a professional office environment
    Develop and implement requirements, designs, test plans, and end-user documentation
    Proposal writing and cost estimation
    Design and assemble test systems
    Interface with clients to provide support
    Requirements
    Proficiency with LabVIEW Required (Developer Certification Preferred)
    Experience with National Instruments hardware including FieldPoint, PXI, and PC-based devices
    Ability to work independently in a fast paced environment and contribute to multiple projects
    Effective interpersonal and problem-solving skills
    Outstanding verbal and written communications/presentation skills
    Ability to rapidly absorb new concepts and apply them effectively
    Local and Short term travel required  (Approximately 20% - 30% annually)
    US Citizenship or Permanent US Residency authorized to work in this country for any employer (Because of the immediacy of this position, we are unable to sponsor people at this time.)
    Preference is given to candidates with the following:
    Certification: LabVIEW Certified Developer (or better)
    Academic Qualifications
    Minimum BS Engineering (BSChe, BSEE, BSME, etc.), Computer Science, or Applied Physics 
    Personal Qualifications
    Interest in dynamic work environment with project variety
    Ability to take on broad responsibilities and technical challenges 
    Goal-oriented, self-starting, and highly motivated
    Proven ability to multi-task and follow-through on complex assignments
    Able to meet objectives within budget and on schedule
    Responses
    Please forward resume and salary requirements to [email protected]
    Principals only, no 3rd party resumes, agencies, or contractors accepted
    Company Description
    Mink Hollow Systems,  Inc. is a small, dynamic engineering firm providing systems integration services to a diverse set of regional and national clients.  Our broad range of government, military and industrial contracts allow us to provide our employees with challenging opportunities ranging from R&D applications, control systems, production test systems, Real-time and embedded systems, and more.
    As a National Instruments Alliance Partner, we offer exciting professional challenges using LabVIEW and National Instruments products to provide solutions in a  wide variety of application areas.  We offer an excellent salary/benefit package including medical and dental coverage, pension and profit sharing plans, as well as generous leave policies.

    resume is attached check it 1....................
    Attachments:
    venkatesh.doc ‏41 KB

  • Throttled with lies

    I'm the bad guy... at least according to Verizon's throttling policy for the remaining "unlimited" (haha!) data customers utilizing 3G.  And yes, it is throttling, "network optimization" doublespeak aside; a better term might be "bottom line optimization."  I understand the desire to not end up in the same situation that ATT/Cingular did, whom I left for Verizon because their connectivity became atrocious.  This action, however, is a step backward, disrecpectful of their most active users, and demonstrates a glaring lack of vision with regards to the ever-blossoming world of mobile data connectivity.  I'm technically knowledgeable and understand that 10 million users all maxing out their connections 24/7 is unsustainable with existing architecture, I get it, but that's not what's happening.  This action is nothing more than a means of forcing the remaining "unlimited" (again hah!) data users off of these grandfathered plans and onto the new tiered rate structure and ultimately is about $$$ and not equal opportunity bandwidth allocation.  And if bandwidth is at that much of a premium, then it's Verizon's fault for not appropriately scaling up to accomodate the incredible increase in data users driven by it's own push towards smartphones for everyone and the adoption of the iphone; not the fault of users that use more data than the average person.
    Verizon explains, as justification for this bandwidth throttling, that they are trying to protect the 95% of users who do not exceed 2gb/month by reigning in these "abusers" who use "inordinate" amounts of data because apparently Verizon's network is so weak that a mere 5% of its user base can completely ruin the experience of the other 95%.  But wait, this does not apply to 4G customers or anyone that's on the tiered billing plan.  So, if being an "abuser" and using "inordinate" amounts of data is OK as long as Verizon is making more money, then it's really not about bandwidth consumption is it, because those same heavy users are not being throttled... as long as Verizon makes more money.  My friend has a 4G phone that NEVER gets 4G connectivity because 3G is the best we have in our rural state, he also upgraded to this phone just prior to the elimination of the "unlimited" plans.  Yet he is not affected by the throttling.  We are both just over 7gb for our current billing cycle, my phone has been throttled and is now essentially unusable for the very things that it is marketed for; I can send texts, emails, view basic website but any sort of streaming is now out of the question for the remainder of my billing cycle?  Possible the next cycle as well?  Even many websites load painfully slowly because most sites are pretty graphic intensive in this day and age.  And so I am paying for a service that the service provider is now preventing me from utilizing as intended.  My friend, at the same level of data usage on an unlimited plan, is unaffected.  
    Also, with regards to "network intelligence" not being "throttling" because it only, well, throttles in areas that are "congested" that's not accurate.  I live in a low population bedroom town, a large percentage of which, I assure you, are not avid smartphone streamers and many of whom have landline broadband connections to their homes.  I would often get 900kpbs upwards to 2mbps regularly when streaming and do so without interruption or pausing to buffer in most cases.  Since my "throttling" the other day I cannot break 300kbps and anything I stream pauses every 60 seconds to buffer as I watch my bandwidth oscillate between 50kbps and, at a rare maximum, 300 kbps.  This is not a congested area.  I go to work in a more heavily-populated town, still 300 kpbs max.  I take lunch and go into the city, the largest and most populated city in our state, still 300, actually popped up to 350 in what I would consider the most congested portion of our state.  Where's the "network intelligence" Verizon?...
    7gb!  Wow, how can you possibly use that much data?!?  Is it really that hard to comprehend how someone could easily tear through that much data?  Utilizing the Netflix app alone, an app approved and available in the Market, this can be accomplished rather easily.  A rough average on an hour episode of streaming media is, ballpark, around what 300mb?  So, watching 7 one-hour episodes of a tv show streamed through Netflix would equate to around 2gb; you're now an "abuser" using "inordinate" amounts of data.  "Inordinate" apparently equating to watching two 1-hour tv shows/week streamed through your phone.  Given that the average American watches 5 hours of tv a day and spends even more time online, that usage estimate is actually conservative relative to the typical level of media consumption in the United States.
    If Verizon wants to used a tiered billing system as everyone is now, that's their perogative, however modifying plans previously labeled as "unlimited" in order to correct for a forecasting mistake made by Verizon itself is unacceptable.  Verizon, you should have allowed these plans to expire within their existing contract dates without meddling with individual users' bandwidth allocations; they would have all eventually gone away and you would have a lot fewer **bleep**-off customers.  I repeat, I have a phone that is now essentially unusable for the majority of functions that it is marketed for because of an inentional restriction against me as a customer by Verizon... yet I am expected, of course, to continue paying for the very service they are essentially blocking me from using because, while Verizon can modify the terms of any contract they see fit, I certainly cannot.  What if your cable provider, most of which utilize streaming video through digital cable boxes now, turned off your cable access for the rest of the month or only let you watch channels 1-10 because, sir, you've been watching far too much tv and it's preventing our other customers from viewing shows... mmhmm, that wouldn't upset any tv viewers now would it?
    Verizon, of course, knows that other providers do this as well and that I, of course, want to continue my media consumption, and so they have the upper hand.  I, like an increasing number of people, use my phone for everything.  I have no cable, no cable broadband, no landline phone, my phone is my connection to the world, partly because that's how I prefer it, partly because I can't afford to pay several different companies for access to the same thing.  I either fold and drop $300 on a new 4G phone and renew my contract with a tiered data plan and get financially raped and have to constantly stress about how much data I've used or I incurr a new monthly fee with, say, my cable provider to avoid having to pay out the nose to Verizon for access to the SAME content.
    Rant aside, the bottom line is this: Verizon is lying.  Let me say that again, Verizon is lying about the justification for this move.  It's not about equal oppotunity bandwidth, it's about Verizon realizing they can increase their revenue stream... otherwise, wouldn't those tiered folks be getting throttled as well if they "abuse" and use "inordinate" amounts of data?  Oh no, of course not, Verizon just bills them more.  This scenario is as ridiculous as charging $20/month for text messaging, which, by the way, is also data.
    Here's an idea Verizon.  Why not take some of piles of money you're making by fleecing customers with "abusive," "inordinate" fees and upgrade your network to accomodate the very scenario that you as a company have been promoting, if that is in fact the real issue at the core of this.  And maybe someone in your PR department will think really hard about demonizing your users in the future for using your product in the very manner it was intended and painting us as outside the law to the bulk of your client base.  This little to do with heavy data users and everything to do with $$$ and possibly the inability of Verizon to meet the service needs of a exponentially growing smartphone market that it helped to encourage.
    I have gone from highly recommending Verizon as a service provider to other folks to now being dissapointed and bitter from my experience.  All of this, of course, occurred without any notification to me or any kind of notice either on my online account management or in my electronic bill, as they also apparently stated would occurr.  More than likely this and the new tiered billing will lead to me seeking another form of connectivity and dropping my Verizon plan options to the absolute minimum across the board or switching phone providers simply because of how insultingly this has been framed, and I suspect I'm not alone... which results in less $$$ to Verizon.  Good job, guys.

    Spot on _ BULLS EYE!!  You aren't alone. I want to validate your rant.  Verizon went out of their way to sell me the same $59.99 unlimited broadband 4 yrs ago and have now been hassling me and twisting my arm with every aggravating phone call I make to complain.  I have had the throttling removed three times.  This time they said we can't remove it but change your plan and you'll be at full speed immediately.  I am sick and tired of the lying.  They all can't even tell the same story.  Just last week I was told by more than one employee that my device must be bad because they don't throttle. 
    Occupy Verizon would be good - How do you get these ****** to PAY - Are their any Attorneys out there - I know they originally sold THOUSANDS of those plans.  I'm ******!!!!!!
    A Corporation that tells lies and different stories from its employees has to be held Accountable - Financially
    Give me back my $59.99 per month times 48 months and its still not enough for the hell they have put me through.  My computer has been slowed to the point my mail center timed out and was unable to download important PDF Contracts.  HELLO!!! Verizon - Thats money out of MY Bottom line. Get it?   THX

  • Engineer visit re: new infinity order need urgent ...

    i ordered Infinity yesterday and received all teh relevant emails from BT confirming order.
    One email states the engineer will visit from 13:00 and 18:00 Ive just check the status of my order and it now states the followin info where previously a time was given for the enginner:
    Your appointment is no longer required, as our engineer can connect your line without requiring access to your premises. The engineer will work to connect your line at the exchange.
    I am very concerned who do I call? - I dont want to call and go to India becuase people on the forum seem to have issues with enginner visits when they have been routed to the team there - Im disabled and need my connection  - My understanding is that an engineer does need to attend the property to install the bt modem vDSL?
    Lee
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    uklee wrote:
    i ordered Infinity yesterday and received all teh relevant emails from BT confirming order.
    One email states the engineer will visit from 13:00 and 18:00 Ive just check the status of my order and it now states the followin info where previously a time was given for the enginner:
    Your appointment is no longer required, as our engineer can connect your line without requiring access to your premises. The engineer will work to connect your line at the exchange.
    I am very concerned who do I call? - I dont want to call and go to India becuase people on the forum seem to have issues with enginner visits when they have been routed to the team there - Im disabled and need my connection  - My understanding is that an engineer does need to attend the property to install the bt modem vDSL?
    Lee
    Broadband - BT Infinity Option 2
    Your appointment
    Hi there,
    You can safely ignore that notification. The engineer does need access to your property, as he will need to install the BT Openreach VSDL modem and the Infinity SSFP (Service Specific Face Plate) onto your current master socket.
    I hope this info helps.

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