EPMA server service is not starting

Hi All,
I'm unable to open dimension library,calc manager because EPMA server service is not starting.When trying to start the service EPMA Administration Server Service I'm getting the following error-"The Hyperion EPMA Server service on Local Computer started and then stopped.Some services stop automatically if they are not in use by other services or programs"
And while opening the Dimension library in EPMA I'm getting the following error-"No connection could be made because the target machine actively refused it 127.0.0.1:5251
Code:
com.hyperion.awb.web.common.DimensionServiceException
Description:An error occured processing the results from the server.
Actor:none
Kindly ley me know what could be the issue and how I can resolve it.
Thanks

Hi,
When you try to start the service, you will get this error.
So, please look into the Windows Event viewer for the Error meassage.
You can look into the DimensionServer.log and DimensionServer-err.log file for the error msg which vivek suggested you.
path for error logs: C:\Oracle\Middleware\user_projects\epmsystem1\diagnostics\logs\epma
Regards,
mady

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Error in EPMA Server service and not starting.

Hello Gurus,
We are using Hyperion 11.1.2.1 and DB is SQL 2008;
Till yesterday all the services are running fine but suddenly we are facing below error; other services are starting but EPMA service is not starting and throwing error.
Service cannot be started. Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. --->
Hyperion.CommonServices.Exceptions.DataAccessLayerException: To run the Dimension Server, both ALLOW_SNAPSHOT_ISOLATION and READ_COMMITTED_SNAPSHOT database settings must be set to 'ON'. Their values are currently 'OFF' and 'OFF' respectively.
Please consult the product documentation for details.
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion, Boolean onlyLoadKnownTables)
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion)
at
Thanks,
VA

Hello Mady,
We are using EPMA applications and Classic applications; unfortunately we haven't taken any backup's of these applications.
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CF8 Application Server Service Will NOT Start

I ran into this error:
java.lang.OutOfMemoryError: Java heap space
and after researching it it seemed that I should up the max heap size on the Java/JVM page, so I increased my max heap size to 1044MB from 512, via the CF Administrator, I also added maxPermSize= 256m. Then I restarted the server, but the Application Server service will not start.
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Thanks!

Once you have ColdFusion running again this will bring you back to your initial problem:
java.lang.OutOfMemoryError: Java heap space
Suggest take a copy of your working JVM.CONFIG (so you have a backup) then add some debugging to the JVM Arguments eg:
# Arguments to VM
java.args=-server -Xmx512m -Dsun.io.useCanonCaches=false -XX:MaxPermSize=192m -XX:+UseParallelGC -XX:+PrintGCDetails -XX:+PrintGCTimeStamps -XX:+PrintHeapAtGC -verbose:gc -Xloggc:cfjvmGC.log -Dcoldfusion.rootDir={application.home}/../ -Dcoldfusion.libPath={application.home}/../lib -Dcoldfusion.classPath={application.home}/../lib/updates,{application.home}/../lib,{appli cation.home}/../gateway/lib/,{application.home}/../wwwroot/WEB-INF/flex/jars,{application. home}/../wwwroot/WEB-INF/cfform/jars
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EPMA Server service cann't started

Hi,
EPMA Server service cannot started on Win Server 2008 64bit. I configued EPM 11.1.2.2 via SQL Server 2008 R2.
I copied logs on windows event logs.
Have anybody any suggesstion?
Hyperion EPM Dimension Server Service Log
Service cannot be started. Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. ---> Hyperion.CommonServices.Exceptions.SessionManagerException: Session Manager could not start because database connectivity could not be established. ---> System.Data.SqlClient.SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
at Hyperion.DimensionServer.SessionManager.SessionManager.Initialize(String configFileName, Boolean restorePastInst...
EPMA Server Service Log
[EPMA Server Startup] ERROR SVR_ERR_PROCESSMGR_CANT_INIT_SESSIONMGR:Cannot initialize the Session Manager.Hyperion.DimensionServer.Interface.Exceptions.EPMAServiceException: Cannot initialize the Session Manager. ---> Hyperion.CommonServices.Exceptions.SessionManagerException: Session Manager could not start because database connectivity could not be established. ---> System.Data.SqlClient.SqlException: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No connection could be made because the target machine actively refused it.)
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
at Hyperion.DimensionServer.SessionManager.SessionManager.Initialize(String configFileName, Boolean restorePastInstanceSessions, Boolean enableCaching)
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.Service.Main.InitializeSessionManager()
at Hyperion.DimensionServer.Service.Main.Start()

Sravan Ganti wrote:
In the evnt viwer i can also see another error for the process manager service
Service cannot be started. Hyperion.DimensionServer.ProcessManager.Interface.ProcessManagerException: Cannot initialize the Session Manager. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 192.168.211.1:5255Have a read of the following doc in Oracle support to see if it helps - "EPMA Process Manager Service Not Starting [ID 1321419.1]"
Cheers
John
http://john-goodwin.blogspot.com/

Sql Server service is not starting

Hi all,
in one of my client place, we were running SAP 4.0B on NT server with SQL 2000 server. from few days onwards.... if we happend to restart server after hardware maintenance (or any other job), SQL server Icon on task bar will be in red colour.
SQL service is not starting automatically.
i need to click and open the swl server icon, and then start it mannually.
but, this should not happen like this.
please suggest me how to approch to this problem.
thanking you in all,
by
raghav

Hi,
open
Control Panel -> Administrative Tools -> Services
and search from the service with the name
MSSQLSERVER
Set the startup mode to from manual to automatic by open the properties for the service.
Regards
Clas

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"Could not start the Server service on Local Computer - Error 1075: The dependency service does not exist or has been marked for deletion"
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Srv]
"Type"=dword:00000002
"Start"=dword:00000003
"ErrorControl"=dword:00000001
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00,73,00,00,00
"DisplayName"="Srv"
"Group"="Network"
"Description"="Srv"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Srv\Security]
"Security"=hex:01,00,14,80,b8,00,00,00,c4,00,00,00,14,00,00,00,30,00,00,00,02,\
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01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Srv\Enum]
"0"="Root\\LEGACY_SRV\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT]
"Type"=dword:00000001
"Start"=dword:00000001
"ErrorControl"=dword:00000001
"Tag"=dword:00000005
"ImagePath"=hex(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters]
"NbProvider"="_tcp"
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"Size/Small/Medium/Large"=dword:00000001
"SessionKeepAlive"=dword:0036ee80
"TransportBindName"="\\Device\\"
"EnableLMHOSTS"=dword:00000001
"EnableProxy"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{848835F4-37AA-42D9-A4E1-4AF2CDD01750}]
"NameServerList"=hex(7):00,00,00,00
"RASFlags"=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{C691C0B5-085A-45AA-96B5-5AC6D3755639}]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{E834B4A8-771F-417B-83F9-9992B8ACACEB}]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\Interfaces\Tcpip_{EB3D61AB-C0C8-4855-A7E8-BF88263720A1}]
"NameServerList"=hex(7):00,00
"NetbiosOptions"=dword:00000002
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Security]
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Enum]
"0"="Root\\LEGACY_NETBT\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
c:\windows\system32\drivers
srv.sys
5.2.3790.4832 (srv03_sp2_gdr.110217-0526)
mrxsmb.sys
5.2.3790.4883 (srv03_sp2_gdr.110706-0334)
rdbss.sys
5.2.3790.4671 (srv03_sp2_gdr.100224-1541)

Hi jenhwa,
Please run
sfc /scannow command to scan all protected system files. Any find?
In addition, please type
Regedit in RUN to open Registry Editor, then follow the path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer
Please right-click the
DependOnService entry, and then click "Modify...".
In the Value data box, please check if just has
SamSSand
Srv services.
In addition, please check the System event log if find relevant errors.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Hi All,
I installed Hyperion 11.1.2.2 Essbase, Planning, EPMA, Calculation Manager, FDM and HFM in the single machine in windows server 2008 R2.
but i am facing two issues.
1. In services, EPMA Server service not started.
2. In FDM, I am getting error in connecting to Essbase.
Error: Unable to retrieve target system data.
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Regards,
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Hi,
In Windows Event Viewer i got this message.
Log Name: System
Source: Service Control Manager
Date: 9/3/2012 12:46:12 AM
Event ID: 7011
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: hyperionepm
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Parallels Tools Service service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-09-03T07:46:12.612304600Z" />
<EventRecordID>70587</EventRecordID>
<Correlation />
<Execution ProcessID="440" ThreadID="16540" />
<Channel>System</Channel>
<Computer>hyperionepm</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Parallels Tools Service</Data>
</EventData>
</Event>

EPMA process manager service is not starting

Hi gurus,
I'm working on Hyperion v-11.1.1.3 and in that i'm not able to start the EPMA process manager.It is throwing an error message as
The Hyperion EPM Architect - ProcessManager service on local Computer started and then stopped
Some services stop automatically if they have no work to do, for example, the performance Logs and Alerts Service.
When checking in the dimension server logs/eventvwr it is showing the following error message. But some times it is showing 1053 error message that-the process manager is not starting in a timely etc..
*[Engine Startup] Hyperion.DimensionServer.Program.LogMessage(:0) - An error occurred during initialization of engine ID 1: ORA-01115: IO error reading block from file 4 (block # 782666)*
ORA-15081: failed to submit an I/O operation to a disk
ORA-15081: failed to submit an I/O operation to a disk
ORA-01115: IO error reading block from file 4 (block # 782666)
ORA-15081: failed to submit an I/O operation to a disk
ORA-15081: failed to submit an I/O operation to a disk
System.Data.OracleClient.OracleException: ORA-01115: IO error reading block from file 4 (block # 782666)
ORA-15081: failed to submit an I/O operation to a disk
ORA-15081: failed to submit an I/O operation to a disk
ORA-01115: IO error reading block from file 4 (block # 782666)
ORA-15081: failed to submit an I/O operation to a disk
ORA-15081: failed to submit an I/O operation to a disk
at System.Data.OracleClient.OracleConnection.CheckError(OciErrorHandle errorHandle, Int32 rc)
at System.Data.OracleClient.OracleLob.Read(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.StreamReader.ReadBuffer()
at System.IO.StreamReader.ReadToEnd()
at System.Data.OracleClient.OracleLob.get_Value()
at System.Data.OracleClient.OracleColumn.GetValue(NativeBuffer_RowBuffer buffer)
at System.Data.OracleClient.OracleDataReader.GetValue(Int32 i)
at Hyperion.DataAccessLayerCore.DALDatasetCommand.ColumnValue(Int32 index)
at Hyperion.DataAccessLayerCore.DALRowset`1.Read()
at Hyperion.DataAccessLayerCore.DALRowset`1.Execute()
at Hyperion.DataAccessLayerCore.SelectCommand`1.Execute(Action`1 callback)
*at Hyperion.DataAccessLayerCore.GenericDAO.Select[T](Action`1 callback, SetParamsEvent`1 onSetParams)*
at Hyperion.DimensionServer.DAO.DimensionPropertyManagerDAO.LoadDimensionMemberMemoProperties(Int32 libraryID, Int32 dimensionID, Action`1 action)
at Hyperion.DimensionServer.PropertyManager.LoadDimension(Dimension dimension)
at Hyperion.DimensionServer.PropertyManager.LoadProperties()
at Hyperion.DimensionServer.Library.Load()
at Hyperion.DimensionServer.Global.Initialize(String jobManagerConnectString)
at Hyperion.DimensionServer.Program.Main(String[] args)
What could be the reason for the issue and the possible resolution.I have checked in other posts in the forum but unable figure out resolution.
If it is related to Oracle client issue then where can we find out the installed oracle client in the server?
Thanks in advance

Hi John,
Thanks for the information..i have checked and came to know that the db server is down.
It is working fine now.
Could you please let me know..what all the services will not be available if Process manager service is not started?
Thanks in advance

Microsoft Forefront Server Protection for Exchange Registration Service does not start automatically

Hello,
I am having an issue when I start my TMG 2010 machine:
(*TMG 2010 + Forefront protection for Exchange + Exchange Edge server role, acting like a SMTP relay and Antispam filter)
The service "Microsoft Forefront Server Protection for Exchange Registration Service"
does not start, it is set to "Manual".
I tried to find some information about which services should be started and which should not, but I cannot find such information, not even in Technet (my fault probably).
Thanks in advance.
Luis Olías Técnico/Admon Sistemas . Sevilla (España - Spain)

Hi,
Have you received any errors in event logs when
you started the Microsoft Forefront Server Protection for Exchange Registration Service?
Based on my research,
Microsoft Forefront Server Protection Controller service is a dependency of the Microsoft Forefront Server Protection Registration service and the Microsoft Forefront
Server Protection Registration service is a dependency of the Microsoft Exchange Transport service.
The Microsoft Forefront Server Protection Registration service normally only runs for a brief time (less than a minute) when FPE initializes. It then shuts
down and does not need to be running for transport scanning to occur.
You can refer to the link below:
Services
Best regards,
Susie

JMS Internal Error at Server Client Adapter!JMS Service is not started

Hi
Can any one tell me how to trouble shoot for following errors:
Failed to Create Connection! Reason: Response from the server could not be reached.
JMS Internal Error at Server Client Adapter!JMS Service is not started
The following hosts could not be reached 143:223:221:10:50310
We are trying to send the request from SONICMQ JMS to R/3 and trying to post the response to Sonic Queue. but we are facing some problems for JMS adapter .
but in JMS sender and receiver adapter i gave different IP and port for listen the SONIC queue. why it is showing in different IP here? this message got from logviewer.
regards
Rambarki...

Rambarki,
What is the error displayed on the Adapter Monitoring pages?
Generally the correct error descriptions for connectivity issues are found on adapter monitoring UI than any other.
Other possible reasons could be :
<i>JMS Service is not started
The following hosts could not be reached 143:223:221:10:50310</i> This might be issue with your network settings i.e. XI server is unable to reach the specified IP on specified port.
Regards,
Amol

CVP 9.0 (1) - VXML Server service is not getting started

Hi
I am installing a CVP 9.0(1) in my lab and the VXML Server service is not getting started; It throws the below error.
From CVP Error logs, I see the following the snippets.
13: 172.16.13.147: May 29 2013 11:53:55.937 -0700: %CVP_9_0_Infrastructure-0-START: No Subsystems have been started. Have you configured your server yet? ; Make sure <CVP_HOME>\conf\propFileList.properties is loading "system" and that <CVP_HOME>\conf\system.properties lists at least one subsystem to load. [id:1033]
Could somebody please suggest on how to fix it.
Thanks,
Jayaprakash

It should run in Evaluation mode
Each VXML Server requires a separate license, even if the software is installed on the same machine. The
VXML server license is tied to the IP address. If you change the IP address of the server, then you must request
for another license.
When you start VXML Server without an active license (for example, the license is missing, invalid, or
expired) it logs a message to the application server console and startup log to indicate that you need to activate
the license. However, you can still use an unlicensed installation of VXML Server with up to 30 simultaneous
sessions for evaluation purposes. To utilize more simultaneous sessions, activate a valid license of VXML
Server.
You need to look for logs here startup error (C:\Cisco\CVP\VXMLServer\logs) and the OAMP logs
Regards,
Senthil

Quicktime Streaming Server - qtss - service does not start in Server Admin.

Hi,
We're currently trying to configure a video/audio streaming server, but we've fallen at the first hurdle and the QuickTime Streaming service will not start (I am trying to enable it via Server Admin). Can anyone think of any possible reasons for this?
Many thanks,
Dave

It's probably not hugely relevant but are you trying to start it remotely or locally on the server? I know Server Admin can get a bit laggy and not always do what it should when starting services. Also can you check in the logs for the service (Quicktime Streaming>Logs>Error Log) to see if there's anything in there which gives and indication. Paste the output here if you need anymore help with that.
N.

Coldfusion 8 service will not start. Server log is ending with "Starting license..." (Emergency)

Our server has gone down and the Coldfusion 8 service will not start. There is no information in any of the logs for anything today since its gone down. Ive checked the root logs directory as well as the runtime logs directory.
The server.log is the only file being updated and it shows "Starting logging..." and then "Starting license..." and hangs. The service does not start and the log gets nothing more after this point. Memory continues to go up slowly, we've increased the start timeout tremendously with no effect. There is little to no CPU usage.
Our server is licensed and has never had this problem before. It is the standard version.
Our server is completely down and we are losing clients. From what we can tell a windows update occurred, which we have since removed in case it was the issue, and when the server restarted CF did not come back. We have been working on this for hours with no results.
Please help and let me know anything you may need which will help diagnose our issue.
Thanks

So that others who see this know the solution.
I started Coldfusion from the command line: c:\Coldfusion8\runtime\bin\jrun -start coldfusion. This brought up all the commands as it worked through them. From that we found that CF was looking for license.properties in the C:\Coldfusion8\runtime\lib folder. We found a copy in the C:\Coldfusion8\lib folder. For now we've left it running under my account and then after hours are going to try and see if the service will run now that we've copied that properties file to the other direcory.
Probably simple to everyone on here but was new and odd to us. Wanted to put what we found out here in case it happens to anyone else.

Manages Exchange server health Service is NOT starting after installing EDGE role using Exchange2013 SP1+CU5 setup

I used Exchange 2013 SP1+CU5 to install Edge role on Windows server 2012 R2 workgroup machine
then after installation the service "Exchange server health Service" was not starting automatically or manually with the following error "Error 1075: The dependency service does not exist or has been marked for deletion"
and in the Event Viewer I have this error:
Event Id: 7003
The Microsoft Exchange Health Manager service depends on the following service: MSExchangeADTopology. This service might not be installed.
please advice

The Exchange 2013 Edge Role has a reduced set of services compare to a CAS or MBX server role:
Active Directory Web Services
Microsoft Exchange ADAM
Microsoft Exchange Anti-spam Update
Microsoft Exchange Diagnostics
Microsoft Exchange Credential Service
Microsoft Exchange Health Manager
Microsoft Exchange Service Host
Microsoft Exchange Transport
Microsoft Exchange Transport Log Search
The above one was from Exchange 2013 Sp1. Not sure whether Microsoft Exchange Health Manager service has been replaced from CU5.
Just restart the edge server once again and ensure that you are able to see this service again in services console.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

EPMA server service is not starting

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