Erroneous Shipping Header Text in the Sales Order

Question

Hi ,
We are facing one problem.Can you please help us..
We seemed to have a recurring issue in SAP Production wherein an erroneous shipping text and supply location header text
suddenly appears on the sales order header text.   As of this stage, our interim solution is to manually clear the erroneous text via invoking
the SAVE_TEXT command directly in Production to clear out the text.   The problem with this approach is that we are "reactive"
to the event meaning we only get to know of the issue after the National Order Centre reports the issue and by the time it reach
IT it already affected quite a few sales and stock transport orders.  
I
a) an investigation to be conducted as to identify the root cause of this issue 
b) permanent solution to be put in place to rectify the issue
here's the text ID that got affected
Text ID = Z022  (Shipping Text)
Text ID = Z029  (Supply Location)
Language = EN
Text Name = XXXXXXXXXX
Text Object = VBBK
a list of programs that calls SAVE_TEXT and updates
the above-mentioned text ID.  We have gone through the SD user-exit MV45AFZZ.
The sample you see below is an STO.  As you know the STO is created inside the sales user-exit and uses the
shipping instruction default from the originating sales order to pass on the text to the STO shipping text.
We are unable to re-create this issue so this sorts of adds a layer of complexity.
I found SAPLSTXD memory id..It is importing from this id..But there is no export in the program..
Can you please help us where the text is exporting ..We need to find out the root cause of this issue and solution..
Thanks in advance.
Satish kumar.

Answer 1

I found SAPLSTXD memory id..It is importing from this id..But there is no export in the program..
Chances are it is set and exported at some point, then abandoned after processing for that document...it needs to be cleared probably, since your user is remaining in the same user context and therefore when another import is executed, the text stored there is brought in, even though not for that order/document....believe you'll find this is a programming error, need to export space or clear the ID after it is used...
Check the other MV45AFZ* objects also...MV45AFZZ is not the only SD user exit...look at the inlcudes (named like mv45afz* )  in SE80 for program SAPMV45A.  I can't see SD (don't run at my employer), but you might also check copy requirements in transaction VOFM entries?  Some of the SD wizards can advise on that part.
Try ABAP Scan program RSRSCAN1, probably as background job, if you don't find in MV45AFZ* members.  Sorry, that's the old program (but it might find for you).  Current version is program RPR_ABAP_SOURCE_SCAN.
Edited by: BreakPoint on Sep 22, 2010 4:16 PM