Error accessing Infoview and web-based Administration Console

Post Author: rsir
CA Forum: WebIntelligence Reporting
After installing Business Objects 6.5.1 with SP3 in a single server as a primary node, everything works fine, except for the InfoView (wiasp) interface and the web/based administration interface (wiadmin). We've investigated in the BusinessObjects support site and in many forums about the problem and tried every single possible solution in order to correct the problem, without success.
The system we're working on is this:
Server model: Hewlett-Packard BLADE series BL 460C
OS: Windows 2003 SP1
Web Server platform: IIS6
What happens is that when we try to log in to infoview in the welcome screen, the url changes to:
http://(servername)/wiasp/scripts/login/webiStart.asp
And it displays the "The page cannot be displayed" error.
Also, when trying to log in to the web-based administration console (the client version works fine), it displays this error:
"The system is not started (Error: ADC 00071)"
We've tryed enabling parent paths in the IIS, redeploying the cluster node throught the configuration tool, checking the web extensions to be allowed, etc. without success.
Thank you very much in advace for any help.
Roderic Sir

Post Author: sarika_us
CA Forum: WebIntelligence Reporting
Hi,
I am facing the same problem. Could you please tell me how you resolved it.

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