Error in Customer Interface

I am getting following error while uploading data through customer interface.
You cannot associate a customer reference with different parties in the HZ_PARTIES table. Please update the customer reference so that it only refers to one party.
I am confused in orig_system_reference column in HZ_PARTIES and HZ_CUST_ACCOUNTS table.
Please help.
Regards
Suresh

SureshM wrote:
I am getting following error while uploading data through customer interface.
You cannot associate a customer reference with different parties in the HZ_PARTIES table. Please update the customer reference so that it only refers to one party.
I am confused in orig_system_reference column in HZ_PARTIES and HZ_CUST_ACCOUNTS table.
Please help.
Regards
Suresh
Please see (RACUST Customer Interface Still Shows Customer Reference Errors, After Patch 2394483 Has Been Applied. [ID 261886.1]).
Thanks,
Hussein

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Custom Interface Program Errors out with ORA-01722: invalid number in R12

Hi,
We were upgrading to R12 in which our custom interface load program errors out with "ORA-01722: invalid number". Please find structure of control file as below :
LOAD DATA
APPEND
INTO TABLE RRAT_RCAP_GIO_MAN_ADJ_STG
FIELDS TERMINATED BY ',' OPTIONALLY ENCLOSED by '"'
TRAILING NULLCOLS
PERIOD_NAME CHAR "ltrim(rtrim(:PERIOD_NAME))"
,SOURCE_TYPE CHAR "ltrim(rtrim(:SOURCE_TYPE))"
,ADJ_ACCOUNT CHAR "ltrim(rtrim(:ADJ_ACCOUNT))"
,USD_NET INTEGER EXTERNAL
,ERROR_CODE CONSTANT 'LOADED DATA'
,PROCESS_FLAG CONSTANT 1
,CREATED_BY "fnd_global.user_id"
,CREATION_DATE sysdate
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,REQUEST_ID "fnd_global.conc_request_id"
=====================================Log file ================
Record 1: Rejected - Error on table "XXATORCL"."XXAT_VCAP_GIO_MAN_ADJ_STG", column USD_NET.
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===================sample file ==========================
JUL-11,Manual,8213-880011-00000000-259390-1Z-0000-0000,1001
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i am using R12 now. Please avoide INTEGER EXTERNAL part from the control file. please refer below :
LOAD DATA
APPEND
INTO TABLE RRAT_RCAP_GIO_MAN_ADJ_STG
FIELDS TERMINATED BY ',' OPTIONALLY ENCLOSED by '"'
TRAILING NULLCOLS
PERIOD_NAME CHAR "ltrim(rtrim(:PERIOD_NAME))"
,SOURCE_TYPE CHAR "ltrim(rtrim(:SOURCE_TYPE))"
,ADJ_ACCOUNT CHAR "ltrim(rtrim(:ADJ_ACCOUNT))"
,USD_NET
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,PROCESS_FLAG CONSTANT 1
,CREATED_BY "fnd_global.user_id"
,CREATION_DATE sysdate
,LAST_UPDATED_BY "fnd_global.user_id"
,LAST_UPDATE_DATE sysdate
,LAST_UPDATE_LOGIN "fnd_global.login_id"
,REQUEST_ID "fnd_global.conc_request_id"
====================
Srini,
Just one thing i want to explain you that previously it was working fine but suddenly (might after upgrading in R12) started giving error. I had tested with old data files also which were loaded successfully in the system. but now it is giving error. Please help me in this issue.
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Customer interface errors

Hi all,
I'm getting the following errors when i submitted the Customer Interface Program to update the customer and contacts.
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Please suggest me how to fix these errors.
Thanks in advance.

Please review the AR Customer User Guide. http://download.oracle.com/docs/cd/B25516_18/current/acrobat/115arug.zip
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I believe you are referring values incorrectly in the tables. Sometimes when you have one error, it snowballs into others that may not be true errors. I would suggest starting to correct the update and insert errors first. Please review the pages below to ensure you have the correct values required to perform the necessary updates/deletes.
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Hello,
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Hi,
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Question 5:
Q5. What is the FI document type, generated by the cancellation ?
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determined in SD, and passed to FI (the same when a normal invoice -
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type maintained here.
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type maintained here.
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Example:
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document type 'RV'.
This F2 invoice is reversed by the S1 billing document 70000001.
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Billing Type    Document Type
F2              RV
S1
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Document Type    Number range   Reverse Document Type
RV               00             AB
AB               01             AB
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No From number    To number   Ext
00 0090000000     0099999999 X
01 0100000000     0199999999
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The FI document type 'RV' has 'Reverse Document Type' = 'AB'.
Document type 'AB' has number range '01' set as internal.
So the FI document will have its own number included in
100000000-199999999.
There is no issue.
If the old cancellation is used:
The cancellation billing type S1 has no 'Document type' maintained, so
the FI document will get document type 'RV'. It has number range '00',
set as external number range.
So the FI document should get the same number of S1 billing document.
But the S1 billing document has number 70000001, not included in the
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Errored row import rule, we are using a SELECT * from custom_table where status<>'Success' and vendor_name=$param$.vendor_name
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The same issue.
Need help.
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<bne:document xmlns:bne="http://www.oracle.com/bne">
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bne:cause="The ERRORED_ROWS step 20003:ER_500165, parameter number 1 must contain the value BIND in attribute 1."
bne:action="" bne:source="BneAPIImporter" >
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bne:text="No rows uploaded" bne:value="" >
<bne:context bne:collection="collection_1" /></bne:message>
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Error in Account Interface

Hi Friends,
Credit Memo is not posted to FI. In posting status at header data of billing document I could see a message some thing like " Error in Account Interface"
Can any body give me some what could be the problem.
Thanks in advance
J M

Hello,
if the error message is FF805 then please have a look as follow:
This error can be occurs by the following causes:
1.
When the tax condition has a condition base value with '0' this
condition is deleted when releasing to accounting. This checking is
implemented with release 4.6. In release 3.1 this was not implemented.
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tax base is not zero in the document.
2.
The error message FF 805 often is created due to errors in
customizing, especially in the pricing procedure. Please check
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You should use the condition base formula 16 for MWST.
Surely I could help you with this information and I wish you a nice
start in the week.
regards
Claudia

Which one to use - Customer Interface or TCA APIs? And why?

Hi,
Please let me know the answer for the following questions. I have a legacy system in 11.0.3 (which does not have the TCA architecture) and the customers have to be moved to R12. I could get the details in different flat files for the import from source system. Which is the approach I should use?
1) What does customer interface does NOT do which the TCA APIs can do?
2) Doesn’t the customer interface use the TCA API within it?
3) Is it better to use APIs than customer interface? If so, why and what are the criterions I should look for for deciding on what to use?
Highly appreciate the help.
Thanks,
Dinesh

Hello Dinesh,
To answer your questions below:
user3331828 wrote:
1) What does customer interface does NOT do which the TCA APIs can do?The Customer Interface tables do the same things that TCA API does.
user3331828 wrote:
2) Doesn’t the customer interface use the TCA API within it?I have never been able to open a Spawned program to see which packages are used. Not sure if it uses the same API packages.
user3331828 wrote:
3) Is it better to use APIs than customer interface? If so, why and what are the criterions I should look for for deciding on what to use?Customer interface might be easier than the to implement than the use of API..
For customer interface, just right a program to validate the source data and insert into open interface table, submit the import program and view output for errors. Much easy to maintain than API.
API need a certain level of programming and you will need to investigate for all the flow of creating a customer and their corresponding create procedure to call..
Hope this help,
Vik

*Error in Accounting Interface*

Dear All,
when creating billing document for cash sales Accounting Document is NOT Creating and in the cash invoice header in the field of posting status Error in Accounting Interface
as for the cash sales invoice all the G/L accounts are maintained (VKOA,OV77) and their is no posting block in the billing type.
Please give the soluation of this problem, its very urgent.
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Check with FI Consultant if Profit Centre is required to be maintained in Customer Master Data.
The current solution will be to cancell Billing Document --> Cancel PGI --> Cancel Delivery --> foreclose Sales Order
Maintain Profit Centre in Customer Master Data
Recreate Sales Order --> Delivery --> PGI --> Billing Document
Alternatively,
With the help of Abaper force Profit Centre in Billing Document in Debug Mode. (Not recommended practise)
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Rajesh Banka

Customer Interface problem

Dear All,
I am working on customer interface.. everything is working fine .
i am inserting customer's header leval contact information everything is working okay only problem that i am having is i am not able to insert website addresses on header ..
when i am giving contact point type as web it gives me error that contact point type must be phone,email and tlx.. so any one please tell me how to insert web addresses through interface.

Hi,
In *'RA_CUSTOMERS_INTERFACE_ALL'* Interface table you can find a column named *'URL'*, insert your web address in to this column, this should bring up URL at customer header level.
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Vivado 2015.1 Bug Report: Adding Required Port without Default Value in Custom Interface Definition

When adding a port using the Custom Interface Definition window and not defining a Default Value, the attached error message appears. Not only are the html tags visible, but this error should not be thrown in the first place if both Master/Slave Presense is set to "required". As it is, a port can only be added if a Default Value is given, but can be removed later from the ports table.

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I am getting processing status of billing document as "Error in accouting interface". ( Field VBRK-RFBSK) Any idea what could be the possible cause of this.
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Hello,
a. Go to VF02
b. Enter the billing document number
c. Click on release to accounting
You would get the error message using that easily you can track.
If not check the following:
a. Material master - account assignment group - for all materials in the billing document
b. Customer master - for account assignment group - this is in sales view
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d. Check whether you have maintained the GL account for Tax code if any used.
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f. Check whether period is open.
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Error: QueryInterface for interface SAPbouiCOM.IApplication failed.

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I have a problem with UI:
We have a process that is hung. A Process setting specialPrices to many customers and in the middle of process AddOn crash with a folloving error:
Error: QueryInterface for interface SAPbouiCOM.IApplication failed.
This occurs in several processes of our various customer. this seems a bug in the UI
Someone have any idea about this?
thanks in advanced

Hi Alejandro,
When the error occurs, how much memory is your addon using? I've seen this error before in some addons where a process is leaking memory.
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Customer Interface vs HZ API

Gurus,
I need your help in Customer Conversion (R12). I tested the Customer Open Interface (ra_customers_interface, ra_customer_profiles_interface, ra_contact_phones_interface). Everything goes through fine into HZ Tables.
But I want some more Customer Master fields to be passed from Legacy system.
Eg:
- Account Description / Name (hz_cust_accounts)
- SalesPerson (Acct Site Level - hz_cust_account_sites_all)
- Order Management Attributes like PRICE_LIST (Account Level or at Acct Site Level)
We have the option to pass DEMAND_CLASS_CODE (one of the OM attributes) but not the other OM attributes like PRICE_LIST etc.
What would be the best approach to do conversion in this case ?
- Use "Customer Interface" first and then use HZ APIs to update the specific fields
- Directly use HZ APIs to upload all the attributes. (I am not comfortable with this as it
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Dinesh

Dinesh,
In my opinion, unless you are comfortable that you know entire TCA architecture, I do not suggest to use the indivdual pieces of code to convert the modules like Parties, Accounts, relationships and so on. One specific example is, Credit Holds at the customer sites. If you check this, it inserts a row into a OM table oe_hold_sources (ofcourse this is obsolete in R12).
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1) Assign iSetup super user role.
2) Create Function
3) Create Menu
4) Create Grant
5) Register Interface.
Since it consumes good amount some time, it may not be required in development or UT environments. I have provided the query that would directly register interface with iSetup schema without having to go through the above flow.
Also, this provides a chance for customer who are on 11.5.10.2CU to create and register customer interfaces with iSetup.
Please note that this short cut must be used only in development and UT environments.
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API_NAME,
APPLICATION_SHORT_NAME,
SEQ ,
DISPLAY_NAME,
DESCRIPTION,
COMMIT_IF_WARNING,
TYPE_CODE,
METHOD_NAME,
PATH,
CREATED_BY,
CREATION_DATE,
LAST_UPDATED_BY,
LAST_UPDATE_DATE,
LAST_UPDATE_LOGIN,
API_CODE,
SEQ_NUM,
API_DESC,
COMMIT_IF_WARNING_FLAG,
API_TYPE,
REPORT_LAYOUT,
FILTERING_PARAMETERS,
DATA_SOURCE_NAME,
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ALLOW_SET_TARGETVAL_FLAG,
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VALUES
NULL ,
:1 ,
NULL ,
:2,
NULL ,
NULL ,
NULL ,
'importFromXML',
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1,
to_timestamp('03-JAN-07','DD-MON-RR HH.MI.SSXFF AM'),
1,
to_timestamp('21-MAR-07','DD-MON-RR HH.MI.SSXFF AM'),
0,
:4,
NULL,
NULL,
'N',
:5,
'MULTIPLE',
:6,
NULL,
NULL,
NULL,
NULL,
'Y',
'Y',
'Y',
NULL
Where
          *:1 => APPLICATION_SHORT_NAME* => Product code under which you would like to register the interface.
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*:3 => PATH* => Path to lct file or Java path to refer AM.
Example, for BC4J iSetup framework API => oracle.apps.az.isetup.server.ReportCurrenciesAM
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                              Example => AZ_Currencies
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                              For generic Loader APIs => FNDLOAD
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<?xml version="1.0"?>
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<conjunction>AND</conjunction>
<language></language>
<mode type = "Export">
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<operator>=</operator>
<separator></separator>
<name>PRODUCT_CODE</name>
<value></value>
<msgcode>AZ_R12_PRODUCT_CODE</msgcode>
<appcode>AZ</appcode>
<filtercode></filtercode>
<datatype>java.lang.String</datatype>
<sqlforlov>select distinct product_code from fnd_application_vl</sqlforlov>
<sqlforlovcol>PRODUCT_CODE</sqlforlovcol>
</param>
</mode>
</parameters>
Delete Record Query
          DELETE FROM az_apis WHERE api_code= :1;
where
*:1 => API_CODE* => A unique identifier to register the API.
                              Naming convention => Application Short Name + “_” + API Name without any spaces.
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Have your signed your assembly ??
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Error in Customer Interface

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