Error Message - Incorrect Cartridge

I have been trying for the last three hours to get my HP PSC 2355 to print but it keeps telling me that my HP 99 cartridge is not compatible. Why all of a sudden is it not compatible? Is this how these companies make their money? I removed the cartridge, cleaned it off, reinserted still the same message. I then downloaded the "update" followed all the instructions and it still doesn't work. Can someone out there point me in the right direction? Why can't they leave well enough alone? I am not doing anything difficult, just trying to print a few emails and recipes.
Thank you.
A

Hi
Try following the steps in the following document
The HP99 is compatible with your printer, but it's not getting recognised. One possible reason for this is poor connection between the cartridge contact pads and the printer. Clean the cartridge again and reseat it. Then follow Solution5 in the document. If this doesn't work, I'd suggest contacting phone support as you may need a replacement.
Please let me know how you get on..
Kind Regards
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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[/code]
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