Error setting up HP Photosmart B109n for wireless from Mac

I am trying to configure my B109n for wireless printing but the setup utility keeps crashing. Printer is USB connected but I want to move it to another part of the room. I am runnin OSX 10.9.2.
Process: HP Setup Assistant [8324]
Path: /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/MacOS/HP Setup Assistant
Identifier: com.hp.SetupAssistant
Version: 2.3.12 (2.3.12)
Code Type: X86 (Native)
Parent Process: launchd [163]
Responsible: HP Setup Assistant [8324]
User ID: 501
Date/Time: 2014-04-02 12:58:57.895 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: CD4CC37E-A4CF-B07A-F990-87DC5CF774FD
Sleep/Wake UUID: 43C5067B-3BE5-4FF0-9A93-860D83D611CB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(performContinue from sender ACMCustomButton 0x3592b0
Dyld Error Message:
Symbol not found: _WirelessIsAvailable
Referenced from: /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/Plugins/WiFi Confirm Settings.WiFiPlugin/Contents/MacOS/WiFi Confirm Settings
Expected in: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
This question was solved.
View Solution.

Hi PaulEich,
Welcome to the HP forums!!
I see from your post that you have a Photosmart B109n that you need to connect wirelessly to your Mac that is running 10.9. I will absolutely do my best to assist you with this!
I believe the reason the software is failing is because it's not intended to be used with the 10.9 operating system. At this time HP does not have full feature software released, you would have to install it via the Apple Updates. Which leads to the next issue, how to connect the printer to your wireless network. To do this, we will have to connect the Mac to the printer to get things setup properly
Please follow this post I did, that has worked for others, to get the printer connected to your wireless network. To restore the network defaults on your printer, please press the Setup option, then Network, then Restore network defaults, followed by Yes. Then to print off the Network Configuration page on your printer please follow the steps below:
On the control panel, touch the button ( ) next to Scan . The Wireless/Scan menu displays.
Touch the button next to Wireless Menu .
Touch the button next to Wireless Settings .
Touch the button next to Print Network Configuration Page .
Touch OK . The Network Configuration Page prints.
Let me know how this goes for you!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Similar Messages

Setting up Remote Desktop Apps for access from a Mac with 2FA

Hi
Setting up Remote Desktop Apps for access from a Mac with 2FA.
I have a server 2012 remote access gateway, with remote apps published(which uses single signon), behind a 2FA connection (web based) and want to know if its possible to allow macs to connect to the remote Apps behind it. i cannot permanently remove any
of the above setup as it is a requirement.
When i connect from a mac i can login to both the 2FA and remote access web pages and see all the apps but when i click on any app it downloads it to the mac and when i try to run it using Remote Desktop App for MAC i get an error :
"httpendpointexception: 4, The non-proxy http connection failed to connect with the message: 500 internal Server Error."
I have tried with 2fa turned off for testing and get the same result.Does it support 2012 TSGW server? does it support Remote desktop apps? as i cant find a definitive answer on either.
Thanks in advance for any advice.

Hi,
Thank you for posting in Windows Server Forum.
From Error description it seems to be a communication issue between your Mac and your RD gateway server. If you connect from extranet, you may need Remote Desktop Gateway or a VPN/Direct Access connection to your intranet, or forward port 3389 on your router.
500 Internal Server Error seems to be a HTTP related error.
The HTTP status code in IIS 7.0, IIS 7.5, and IIS 8.0
Also, please double check the settings if you have a RD gateway implemented in you intranet.
http://redmondmag.com/articles/2013/12/24/rd-gateway-in-windows-server.aspx
In Windows Server 2012 R2 RD Gateway pluggable authentication is also introduced. This allows custom authentication routines to be used with RD Gateway. For example building a two-factor solution on top of RD Gateway is now possible which allows doing token-authentication
to the RD Gateway which works seamlessly with RD Web Access or RDP file launching.
Please check below article for more information.
Windows Server 2012 R2 is coming what does this add to RDS – VDI
In addition, please provide the log file from the client for further research.
Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

How do i set up my hp c4360 for wireless if the printer is already installed???

hi
How do I set up my hp c4360 photosmart for wireless, asi tis already installed on my Dell laptp xps,
I put the installation disc in and it says printer already installed, I have a linksys wireless router
I didnt have the patience to figure this out but its getting to be a pain to drag the laptop to the printer every time I need something printed. I am not real savvy with technical things, the Comcast guy setup my wireless router for me so i am hopin this won't be too complicated
thanks

Verify that you can browse to the printer's internal web page by its IP address.
1. Click "Start" button --> Printers and Faxes.
2. Under Printer Tasks, click "Add Printer".
3. Click "Next" button on the Add Printer Wizard window.
4. Select "Local printer attached to this computer". Deselect "Automatically detect and install My Plug and play printer". Click "Next".
5. Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
6. In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on and connected to same network that your computer is connected to. Click "Next" button.
7. Under "Add Standard TCP/IP Printer Port" enter the printer's IP address. Click "Next" then click "Finish".
8. Now, select HP from the list of manufacturers, select your printer from the list of Printer models and click 'Next' button.
9. If you can't find your printer, you'll need to find the install CD and use the "Have Disk" option to select one of the hp*.ini files. Alternatively, you can select another HP printer model from the same type.
10. Add the print spooler name and click "Next".
11. Click "Next"
12. Click "Next" and then "Finish"
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Setting up security and such for wireless router wrt54g without admin rights (work computer)

We are moving, I am in a new location with a new company and my only computer is this one from work. Trying to get my home network setup, I'm locked out of admin rights on this thing and am trying to set up the above router. I thought I had a modem problem at first, but finally I am online wired for now to the cable modem. I would like to get this router up and running, but I can't use the easy setup disk, and I just tried using the easy setup download and it is locked out as well. How can I get my router setup with security, with no admin rights on the pc?
This will be my first wireless router, so I am very green on the specifics and terminology. Any help is most appreciated.
Many thanks,

Thank you toomanydonuts!
I will do this when I get back to the townhouse this evening.
Just so that I am prepared for tonight - I want to confirm and ask a few questions on the "options" and note a couple things I noticed that may help with answers...
Internet connection type - should be easy, I assume there is a "cable modem" option.
SSID - I do not know what this means or what to choose
wireless encryption method (WEP, WPA, WPA2) - Which is best, or is there one I must pick due to computer used and such, I also want to get my Nintendo Wii accessing correctly, I saw these options on that setup, though it didn't work per my first message on the board. I assume whatever encryption method used needs to be chosen for the Wii?
wireless encryption password - I think I can handle this one
A couple of notes -
this laptop has this always on radar looking for wireless connections - how can I name my router so I know it's mine, other than the fact that it is the strongest signal. Maybe that's a network setting?
Thanks again, glad I came here.
Edit: I suppose I should add, just to ensure - in order to do this process through the url provided above, I need to be ethernet wired through the router to the modem? in order to access last night, I was straight into the modem, didn't seem to work wired through the router.
Message Edited by Syxpack on 03-27-2008 05:25 AM

Help setting up a Laserjet P1102w for wireless printing on a Mac

I'm trying to setup a Laserjet P1102w on my Mac for wireless printing, but it's not working. It will print fine using USB, but all the documentation for wireless setup is for Windows, not Mac. if I connect the printer via USB to my Mac, how will it get an IP address from my wireless network? Any help appreciated.

Hi Staxofjoy,
Based on the information you provided, and comparing to another post regarding this issue (link below) - It sounds like you are running 10.7 (Lion).
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Laserjet-P1102w-driver-for-Macbook-OS-X-Li...
Please go to the linked thread above, and look for the post by mikel1004 - he outlined the steps for connecting Adhoc to the printer very clearly.
Summary of what you will need to to:
1. Reset Printer to Defaults
2. Connect to printer via Adhoc from your Mac (This will disconnect you from your home wireless network)
3. Access HTML Config, and configure the printer's wireless settings manually from there.
4. Reconnect the Mac to the Home Network
5. Add the printer to the print queue.
Hope this helps
I am an HP Employee
Click the KUDOS Star to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"

HP LaserJet 1012 - Wireless from Mac to PC

Hi all,
Here's my situation:
I have a desktop PC running Vista that my HP Laserjet 1012 is connected to - works fine. Wired connection to Linksys WRT54G.
I have a MBP 2.33GHZ C2D connected wirelessly to the WRT54G.
I would like to be able to print wirelessly from my MBP to my Laserjet 1012 while still keeping it connected to my PC. I did a few searches and got a bit lost I'm afraid. I tried sharing the printer (and I believe I successfully "logged into it" on the printer menu on my Mac) but I was unable to locate the printer.
Any ideas about the easiest way to do this? Thanks!

http://iharder.sourceforge.net/current/macosx/winmacprinter/

Getting a new computer and want to set up the old one for wireless.

I am getting a new G5 and have a few questions about wireless networking.
First off, I presently have a G4 Dual 400, wired to a Netgear wireless G router. My laptop (G4 Titanium) and my iPhone will not connect to wi-fi at the furthest location in my house. I can get 1 bar. If I move to the next room I can get some times 2 bars. The router is located on the third floor of our house. It is the only place the cable comes in for the internet. I cannot change it's location.
If I upgrade to the Air Port Extreme. (I have a 100 iPhone credit) can I expect a big improvement in coverage? I am not so concerned about speed.
Secondly, I am giving the G4 to the kids. It will be located in the farthest room from the Air Port Extreme as well.
I have looked at Sonet's PCI Card $100.00 and this, on Ebay, http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=150164457261&ssPageName= STRK:MEWA:IT&ih=005. Has anyone had any experience with either? Also seen on ebay is a USB antenna, a little deal, looks like a flash drive that plugs in.
Any thoughts appreciated.

For future reference,
If you don't know, you usually have to be hard-wired (ethernet cable) to the router to change anything. Only for changes .
I doubt that you will get a better signal as the FCC standard is so many watts max. (unless you hack it, but who wants to sleep next to a microwave?)
BUT, you can use a repeater. You just plug it into an electical outlet say, on the second floor and it should be able to repeat the signal from there. I don't think the older Base Stations could do it so i'm not sure about the new ones. But you can get one from say, Lynksys, Netgear, Belkin, etc. and they are a bit cheaper too. I think their called Bridges.
I would definatly find out before you buy the Airport tho. AulfulI expensive door stop if it won't work. I think i remember someone using the Express" (?) for the same thing but it was for streaming music to the stereo, I don't think it is "G" rated tho so it would slow every thing down.
By the way Max bars, (nearest), you can play Quake, Unreal, etc, but under 1 bar, (farthest), you might be able to play chess.
Unless you have a USB-2 port your better off with a Firewire dongle. They didn't have USB-2 on the earlier Laptops. But the Firewire ones are hard to find. I plan on getting one for the wifes G3 Ibook.
What ever you get, remember, you want at LEAST what your DSL/Cable router is."G" router, "G" cards, bridges, etc. If anything make sure they are backwards compatible to A-B-G so if you get a "good deal" on a "whatever" and it's not as fast as the network because it's locked out then it's not a good deal if you can't use it. If you can afford it, go with the next higher rating as in "N" (or at least 5 minutes ago) but make sure it's backwards useable so when you upgrade to another 'puter etc, one less item to upgrade....

How to set my c6280 photosmart printer for half fold envelopes and set and save for future use

I would appreciate an answer please email me thanks in advance for getting back with me.
Bevy Ann

Just set-up a new custom paper size.
Go to the C6280 Printing preferences\Features\Resizing Options\Size:Custom
Just enter the size of your half fold and give it a name.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Exchange 2010 - Error setting a new transport rule for email disclaimer

Hi
Trying to setup some additional email disclaimer rules on Hub transport under Org Config on exchange 2010. We allready have a few and they work ok, however we are trying to replace this woth some alternate ones and are getting the error
The length of the property is too long. the maximum length is 8192 and the length of the value provided is 8522.
Most of this length comes from the html code we are inserting into the disclaimer. I've reduced it by about as much as i can but it's still too large. Does anybody have any suggestions or know if it;s possible to increase the 8192 sixze limit ?
Regards
Roger

Hi Roger,
For AD replication packet the ideal size is 8K. Or the above error may occur due to build/design issues.
You can eliminate this size related issue by splitting the large rule into multiple rules. This size limit is Per Rule and does not add up for all rules.

How to set up bluetooth on printer for wireless printing

hp officejet 100 mobile printer, can it be setup to print from ipad2

Apple mobile devices like the iphone and ipad do not support the required bluetooth printing protocol. There is at this point in time no way to print via bluetooth with those devices. From a mac laptop, or from other bluetooth mobile devices that do support bluetooth printing it would work fine.
Jon-W
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the KUDOS STAR on the left to say “Thanks” for helping!

You have set the device to scan for wireless LANs,...

I don't get the "four small hollow squares" icon show up, like it says in the "Essential Indicators" section of the manual, when I'm within range of a Wireless LAN. I do get "Wireless LAN found" in the status bar on the standby screen. How come I don't get the icon?

17-Jan-2008 07:26 PM
longshanks wrote:
cjilm: yeah he's a drug dealer ;-) needs to make sure he can get a line
Shhhh! Don't tell everyone or they will all want some
It does seem silly the way it works doesn't it.
I don't think the one on the active standby screen refreshes itself so you are best leaving that one switched off.
Message Edited by psychomania on 17-Jan-2008 09:22 PM

HP Photosmart Premium C309g-m prints wirelessly from Mac & Vaio, but not Dell...

We bought an HP Photosmart Premium C309g-m about a month ago. It will print from my (old) Mac Book Pro and from hubby's new Sony Vaio, via cable, via bluetooth, and via wireless. We want to add a Dell laptop, and have installed the latest printer software from the HP website.
When we go to "add a device" on the Dell, the process goes through "Checking network configuration" and FINDS the printer (we have it set to automatic IP). We select the printer and click Next, the software says installing device and runs netowrk diagnostics without a problem.... and then we get an error at the installing device screen that says "Printer Setup has failed to complete, click Retry to Try again or Next to continue without connecting the printer."
Very frustrated! Any thoughts? Thanks in advance for any help. I thought maybe it was a port issue, but we turned the firewall OFF, and no dice.

You could download and run this very handy utility.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Hp photosmart b109n-z on a mac 10.5.8 having already installed on win7 2nd laptop - issue

Hi, I have a HP Photosmart Wireless B109n-z printer. I setup the printer for the wireless network and then the first laptop has windows 7 op system. I installed this in the usual way and it worked fine. However, i tried to install the printer on the 2nd laptop with a Mac 10.5.8 operating system. This can be found using the IP address in system preferences which i got from the other PC. The Printer at first printed a test page but not anything else. I have tried to re-install a few times but with the same result. I have also re-installed the driver and this had no success. Previously we changed the wireless provider and due to the short nature of the change (2 months) we never installed the printer on this. Ever since we changed back to the original wireless provider the issue has been seen. It should be noted that it is the same provider but different id. Any help on this would be great.

First, you will have to re-install the printer just like you did originally. Do not use the CD for software, get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Now that the printer is installed, on the Mac reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Click on the Default tab, not the IP tab. Look for the printer with Bonjour next to it, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How to connect Photosmart C4795 to Wireless Network - Mac OSX 10.8.4

I am desperately confused here! When I bought the printer 2-ish years ago I was able to set it up and have it connected to my network no problem. Since then I have moved and updated my OS to Mountain Lion and lost my installation CD. As of now, this is where things stand.
When I turned the printer on and connected it to my iMac via the USB cable, the computer found it and installed it with no issues. I can print with no issues when the USB cable is plugged in.
Using the printers built in display, I have run the HP Network Configuration and the Wireless Network Test. The printer can see my network, but it won't connect to it. I have no bloody idea where I need to go to enter my network password so the printer can get online.
I've manually downloaded the HP Driver found at http://support.apple.com/kb/DL907 and that put the HP Utility on my computer (which was already there) but I don't see any place in the utility software that would let me enter my network password or even configure network settings for the printer.
My router is an Apple Airport Extreme, and the firmware is up to date. Everything on my computer seems to be up to date. I just cannot for the life of me figure out how to get this thing online. Any help would be greatly appreciated =)

Yup, there is no way to install your printer using OS X 10.8, sorry.
However, there are alternatives. Here is the easiest way:
1. On the front of the printer: Setup [Scan] > Wireless > Restore Defaults.
2. In the same Wireless menu, start WPS Pushbutton.
3. On your Mac go to Applications > Utilities > Airport Utility. Choose your Airport and click Edit.
4. In the menu bar at the top of your screen go to Base Station > Add WPS Printer.
5. Choose the FIrst Attempt mode, then Continue.
Now your printer should be connected to your wireless network. Next, go to System Prefs > Print & Scan, click the '+' sign to add your printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Error 48 when installing creative cloud for desktop on mac

hi jeff when installing creative cloud for desktop we have this problem, tried everything but no success on mac osx lion the message that gives creative cloud for desktop app on installing is this: error code 48, a critical file/directory can't be access
I had the app but i decided to remove it because i have logged in in other machines, the log in windows told me to close the session on the other machine, i did that, and then started the problems
Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
Please help
Thanks so much

Provide the relevant CC app install logs.
Troubleshoot Creative Cloud download and install issues
Mylenium

Error setting up HP Photosmart B109n for wireless from Mac

Similar Messages

Maybe you are looking for