Error while sending mail from SAP to external mail id

Hello Experts,
I am blocked by the below problem.
I am trying to send email from SAP to an external email ID. I have tried using Class approach as well as the function 'SO_DOCUMENT_SEND_API1' for the same.
Everytime i get the following message:
Internal error: CL_SMTP_RESPONSE ESMTP error code is not known. 554 554 <email address> Sender address rejected.
I am not at all able to figure out why this type of error is coming.
The same code is working on the development environment but not on the test system.
Please reply back asap as i am completely blocked due to this.
Thanks/Regards,
Himanshu

Hello Priyanka,
Actually, I performed the following two steps in order to solve the issue:
- In transaction SICF, the node for SAPConnect must be active. In our system, this node was in inactive state. Hence I activated it.
- Then In transaction SCOT-> Settings menu--> default domain should be 'xyz.com' if the email addresses in your company are maintained with a suffix xyz.com.
But for me the problem didnt get solved here..
The problem that i am facing now is that if in my user profile, I have the email address maintained, then i get an error saying 'Sender address rejected'. However, if i goto transaction SU01 and clear the email id, the mail is successfully sent to outer world.
You can try the above mentioned two steps using SICF and SCOT. If the problem does not get solved then try clearing the mail id in ur user profile.
Hope this helps. If you find an answer to the problem of the mail id getting cleared, then please let me know..
Regards,
Himanshu

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