Estimated time to implement Service desk with ChaRM

Hi,
I am going to be involved in a SolMan implementation, covering more or less the whole standard scenario of Help desk and Change Request Management.
Apart from developments, approximately how much time shall I consider for the project, and what is the split for these two scenarios? We are going to manage a single R/3 instance with circa 20 SolMan users in SolMan. The implementation team consists of 3 colleagues, none of them is a real expert.
Sure no one can tell me exact numbers, I just need some good estimation.
Thanks in advance,
Ádá

I guess it should take minimum 4 weeks to understand the whole process and implement it without hassles, including any custom configuration which you would like to do for your organization.
Regards,
Sneha Vyas.

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SAP_BASIS                                        700                              0012               SAPKB70012                                        SAP Basis Component
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Estimated time to implement Service desk with ChaRM

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