Every time i log on, it says firefox says i'm unprotected, and must download new version, even though I have already downloaded it 3 times.

I've downloaded firefox 5.0 three times, and every time i log on to my computer, it says i am unprotected, and must install the newest version, which i have... 3 times.

Either you have both Firefox 5.0 and 3.5.19 installed or you useragent is stuck to the old version.
https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Similar Messages

  • Docs say they need a 'newer version' even though I have the latest Pages 5 release?

    I have several documents that I created in the latest version of Pages 5 (version 5.0 (1465)). Last week, they were all working fine in Pages 5 and were saved to that format. Now, when I go to open any of the documents, I get an alert message that the document can't be opened because I need a "newer version" of Pages to access them. I have gone to the App Store to check for updates; I'm at the latest release.
    Just for fun, I tried opening in iOS versions (no success) and even opening in copies of the old Pages '09 apps. Nothing works now. I'm also sure it's not a corrupt file issue, since this is occurring today on multiple Pages files.
    What happened, and how can I get my documents to open again? I spent a lot of time getting these docs perfect, and I am desparate not to start over from scratch.
    Thanks for any advice!
    PS: This problem is occurring even after I deleted all old iWork / Pages apps from the disk, so that's not the problem. I had seen that as a recommendation for previous upgrade cycles.

    Please clarify....
    Mac OS X (10.4.6)
    What your system profile shows yet, you posted in the ML forums.

  • Firefox keeps trying to update me to 4.0.1 even though I have already updated it.

    According to the Help menu, I have Firefox 4.0.1 installed, but I get at least one notice a day that I need to update to 4.0.1
    I believe Firefox was doing the same thing with version 3.6, but I can't remember what the fix was, and couldn't find the answer by searching the forum.
    OS: Windows XP sp3
    Browser/Version: Firefox 4.0.1

    If you did an A&I, did you transfer things from the Previous System folder and then delete it? If not, try doing that.

  • Firefox 4 doesn't allow me to scroll the page even though I have autoscrolling and smooth scrolling ticked in Tools Options Advanced:General. Can this be fixed?

    After updating Firefox to Firefox 4 I cannot use my page scrolling in the browser. I have a Lenovo Thinkpad and use my Trackerpoint for scrolling. All other applications work fine with the Trackerpoint. Can someone fix this or tell me what I need to do to enable scrolling?

    See [https://support.mozilla.com/en-US/questions/753629] .

  • Print Setup says use Adobe Color Printer with No Color Management even though I have my .icc printer profile selected

    I have a ColorMunki Photo and a Canon Pixma Pro 100 that I have been using on my Mac with Photoshop CC.  No issues.  I must have changed something because now when I go to print, a popup says "Please use Adobe Color Printer Utility if you need to print with No Color Management".  It is telling me that my I am trying to print without color management and this method of printing isn't supported.  So, I reprofiled my monitor and printer and have brand new .icc profiles and it is still doing the same thing.  Can someone tell me the exact things that need to be changed in Photoshop in order to use my .icc profile for color managed printing?  I have no idea what I have changed.  If I change to a different profile that message doesn't pop up.  My document profile says that it is the same as the printer profile I am trying to print from.  Does the document profile need to be set to my monitor .icc profile or the printer .icc profile that I want to print from?  Any help would be appreciated!  It is driving me crazy!

    Please read these very recent thread, as it applies to you in full:
    Re: color settings after calibrating monitor with Spyder 4Pro

  • Cant open pages document in newest version of the program (says to open in the newest version even though I have updated it)?

    After update to yosemite, I can't open some of my pages documents in the latest version of pages - when I try to open the documents, it says to update to the latest version but I have already done this? Any suggestions on how to solve this?

    What steps have you taken to troubleshoot the problem?
    Did you reboot your router at home - unplug if from power for about 30 seconds and then plug it in again?
    Did you try Forgetting the Network and try to Rejoin? Settings>WiFi>Tap the blue arrow next to your network name>Forget this Network. Restart the iPad and then go back to Settings>WiFi>Tap your network name, enter your password and the tap Join.
    Did you try Resetting Network Settings? Settings>General>Reset>Reset Network Settings and start all over again?
    iOS: Troubleshooting Wi-Fi networks and connections
    Apple - Support - iPad - Wi-Fi Assistant
    Apple - Support - iPad - Wi-Fi

  • My FaceTime for iPod touch says I need to verify my account even though I have already

    My iPod touch's FaceTime app says I have to verify my account even though I already have I would really appreciate if I you  would help me

    Maybe here:
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems

  • Firefox will suddenly not open when I click the icon, even though I have used Firefox on this computer for several months with no issues.

    I have always used Firefox with no problems but suddenly the window will not even open when I click the Firefox icon. No error windows appear either.

    Hi pkuhne-
    I am not sure why your Firefox stopped working all of a sudden. I would recommend uninstalling and then re-installing Firefox.
    1) Get new download: http://www.mozilla.org/en-US/firefox/new/
    2) Uninstall your current Firefox version.
    3) Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    4) It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    Hope that helps

  • How do I uninstall from iMac? I keep getting malware saying my pc (wrong!) has suspicious programs, etc., even though I have drug it to trash and reinstalled several times.

    Earlier today Firefox crashed. Later a window came up, with the rest of the screen grayed-out, saying there is suspicious programs on my 'pc' (wrong because I have an iMac) and it will run a scan to see if there are any suspicious programs. I immediately quit Firefox, with an additional window popping up asking if I really wanted to quit the page, that data may be lost. I quit. I tried restarting my computer, but in opening Firefox, it did the same thing. I then tried to delete FF by dragging it from my appl. folder to trash and reinstalling using Safari. Did this several times with the same result...still get the popup window saying the same thing each time.

    Earlier today Firefox crashed. Later a window came up, with the rest of the screen grayed-out, saying there is suspicious programs on my 'pc' (wrong because I have an iMac) and it will run a scan to see if there are any suspicious programs. I immediately quit Firefox, with an additional window popping up asking if I really wanted to quit the page, that data may be lost. I quit. I tried restarting my computer, but in opening Firefox, it did the same thing. I then tried to delete FF by dragging it from my appl. folder to trash and reinstalling using Safari. Did this several times with the same result...still get the popup window saying the same thing each time.

  • Firefox Update 3.6.12 wants to isntall repeatedly, even though I have already installed it. How do I make it stop?

    Once a day, Firefox Update 3.6.12 wants to install and "Restart Firefox". I have now installed it multiple times and the update keeps on appearing.
    How do I get this to stop?

    Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
    What does it say about the version of Firefox you have in '''Help > About Firefox'''?
    If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
    https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • My Firefox keeps crashing with a message "This Connection is Untrusted" even though I have reinstalled the product.

    I am not entirely sure why this has been happening but I have tried to solve this issue for a while now. I am unable to log in into my email because the message "The Connection is Untrusted" does not allow me to add an exception. This has been happening to a variety of Websites, however, for some of them I was able to add an exception. More importantly (i wish i was able to include screenshots), the view of for instance this window or Facebook is altered and showed without images but only with blue-regular words. This happens repeatedly.
    Re-installation of this program as well reset throughout Troubleshooting seems not to work nor does the update of the Adobe Flash Player. I have never had any problems with a great product such as Firefox but all of the sudden I am lost. I would appreciate any help from you guys because I would like to keep using this product.
    Thank You,
    Dave

    It shouldn't be necessary to add an exception.
    Make sure that the date and time are correct on your computer.
    If a web page is opened in a (i)frame then you can't set an exception.<br />
    You can try to open page in the frame in a new tab via the right-click context menu.
    Check out why the site is untrusted (see the Technical details) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
    You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
    *Click the link at the bottom of the error page: "I Understand the Risks"
    Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
    *Click the "View..." button and inspect the certificate and check who is the issuer.
    You can see more Details like intermediate certificates that are used in the Details pane.
    Try to rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.
    If that helped to solve the problem then you can remove the renamed cert8.db.old file.<br />
    Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates.<br />
    Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.
    If that didn't help then remove or rename secmod.db (secmod.db.old) as well.
    You can use this button to go to the Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • Firefox will not open a bookmark in a new tab even though it is set in tools to do this.

    I had problems yesterday and "Norton" logged into my machine. Today when I click on a bookmark, it opens in the same tab.

    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • What can I do to rectify the situation in which Firefox will not open pdf files in the browser, even though I have already used all the help suggestions to no avail?

    I have tried everything Mozilla has suggested. Still when I click on a pdf, I get the message that the browser cannot open a pdf. I have gone through the help protocol, and it does not work.
    I have uninstalled Firefox and reinstalled it, and still not able to open pdf files within the browser.
    What else do I do, except go to IE or Chrome and just leave Firefox completely???

    A possible cause is the presence of a PDF plugin from an older Adobe Reader plugin in the plugins folder in the Firefox program folder.
    See [[Troubleshooting plugins]]
    See also:<br />
    http://kb2.adobe.com/cps/405/kb405461.html - The Adobe Acrobat/Reader cannot be used to view PDF files in a browser<br />
    http://kb2.adobe.com/cps/836/cpsid_83688.html - I can’t view a PDF document in my web browser<br />

  • HT201269 iTunes is recognizing my iPod as a new iPod even though I have my old stuff restored to it and it says the name of it but still asks to set up as new iPod or restore from a backup.

    iTunes is recoznizing my iPod as a new iPod and only gives me the options of set up as new iPod or to restore from a backup. I put my old backup on it and everytime I plug it in it still recognizes it as a new iPod. I've tried restoring it several times and it doesn't help anything and I've also uninstalled iTunes and reinstalled it but it didn't help. Please I really need some help I can't download any music with it doing this.

    There maybe better ways to do this, but this worked for me when things stopped working a couple of updates back.
    Try this; Make sure your stuff is backed up on your computer first. plug the iPod to your computer and do the restore to factory setting. Then set up as if it's a brand new out of the box iPod. (DON"T use your backup copy) Go through all the steps of first time set up. Once complete, add back all your stuff, music, apps, pictures, etc. from your computer. I know it's a pain, but it worked for me.  
    By the way; the reason I'm doing this total restore is the RED square in the RED circle. All my music downloaded from CDs became unreadable / unplayable today, (worked fine yesterday-- today crap!!) and none of the fixes listed in this forum would work for me. So I started over, after the restore, the RED circles are gone and my music is playing.
    Hope it works, Good Luck!

  • ITunes says I haven't authorised it on my computer even though I have

    It keeps giving me various error messages, such as number 3048, and I can't download my things that I bought on iTunes, including episodes of various TV shows. I've signed in and authorized iTunes multiple times.

    Hello littlelua9,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where iTunes is repeatedly prompting your to authorize your computer please follow the steps in the article below.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Take care,
    Alex H.

Maybe you are looking for