Exchange 2013 (Office 365) shared mailbox not staying up to date.

We have created a new shared folder for multiple users to access in Office 365 and were having some issues. There are a few users where this mailbox works great, but others users aren't able to see any changes that are made in the shared mailbox.
Opening the mailbox in O365 shows all folders, emails, etc... but for some reason syncing stops working randomly after a bit of time. Removing and re-adding permissions to the mailbox does fix this issue, but that's not a feasable fix for us.
Users can add folders to the shared mailbox, and those added folders do show up in the mailbox when opened in O365, but the changes do not push down to multiple other clients. 
Anyone else seen this or have any info? Thanks!

Hi,
Are the users using Cached Exchange Mode or Online Mode? When the issue comes next time, have the user switch to the other mode and test if this helps.
We can disable Cached Mode for Shared folders, check if this helps resolve the sync issue:
Go to FILE -> Account Settings -> Account Settings -> Double click on the Exchange account -> More Settings -> Advanced tab -> Uncheck "Use Cached Exchange Mode", and click Apply then OK.
In Cached Mode, it doesn't connect to Exchange Server all the time but keeps a cache of the mailbox locally to sync the local cache and mailbox according to a period, this may cause some items not sync immediately. By switching to Online Mode, it should
be immediate.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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