Exchange Out of Office URL and DNS

Hello Experts - I'm working on a way to have my ActiveSync users be able to seamlessly transition from outside the office to inside the office on an internal private wireless network. The problem is name resolution. Outside the office
they are using this address:
https://exchange.company.org/owa
Internally they are using this address:
https://internalservername.comain.local.owa
I had setup a DNS entry last week which allowed the external address to resolve to the internal address and that works except doing so breaks VPN users ability to set out of office messages. I investigated and found that Outlook uses a
URL to set the OOF messages which can be seen by holding control, clicking the Outlook 2010 icon, then selecting Test E-mail AutoConfiguration.
Is there a way out of this conundrum? I have two exchange servers setup in a DAG, I was thinking of changing the OOF URL to point to the second server who's name should resolve properly both internally and externally as its offsite but I wasn't positive
this will work. I'd appreciate any advice!
Dan

Hi Dan,
We can configure OOF URL by setting Exchange Web service:
Set-WebServicesVirtualDirectory -Identity "CAS_Server1\EWS (Default Web Site)" -InternalUrl
https://CAS2.domain.com/ews/exchange.asmx
Please run the command in EMS and see if it works.
Thanks,
Winnie Liang
TechNet Community Support

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0   CoreFoundation                      0x00007fff900d564c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff990b86de objc_exception_throw + 43
2   CoreFoundation                      0x00007fff900d86bd -[NSObject(NSObject) doesNotRecognizeSelector:] + 205
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Hi,
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Hello.
We have two Exchange 2010 mailbox servers and a third for client access. There are two mailbox databases replicated to both servers as a DAG. There is also one 2003 legacy server that is awaiting decommissioning that is basically just heating the server
room - all the mailboxes have been migrated.
We have recently noticed that out of office replies are no longer working for external recipients, but are being sent for internal users.
I have checked under "Organisation configuration" - "hub transport" - "Remote domains" and made sure that is set to "Allow external out-of-office messages and legacy out-of-office messages"
Looking at the message tracking logs it appears that the out of office reply isn't generated for external users - we do have an external mail filter that inbound and outbound messages are relayed through but that isn't blocking anything.
This was working until recently, and I can't see any errors in the logs that look related. All three servers have been rebooted just in case.
Any suggestions where to look next?

Hello,
You can capture a trace log to diagnostic
the OOF issue:
a. Start ExTRA by clicking Run on the Start menu and then entering the following command-line:
Extra.exe
b. On the “Welcome to the Exchange Troubleshooting Assistant” page click Select a task.
c. On the “Troubleshooting Task Selection Screen” page click Trace Control.
d. Click OK to the following prompt alerting you about possible performance problems running a trace:
This server does not have the module needed for interpreting traces.
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Out of Office *sigh*

Ok, so I will start this out by saying I apologize for creating another Out of Office thread, but nonetheless I can't figure this out. Our OOF is not working internally on our exchange server 2010. However, it will work through OWA. I have
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you for the help in advance.
Test-outlookwebservices
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is http://stfmail.stfrancis.net/autodiscover/autodiscover.xml.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1013
Type : Error
Message : When contacting http://stfmail.stfrancis.net/autodiscover/autodiscover.xml received the error The remote server returned an error: (404) Not Found.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1023
Type : Error
Message : The Autodiscover service couldn't be contacted.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1013
Type : Error
Message : When contacting http://stfmail.stfrancis.net/ews/exchange.asmx received the error The request failed with HTTP status 404: Not Found.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1025
Type : Error
Message : [EXCH] Error contacting the AS service at http://stfmail.stfrancis.net/ews/exchange.asmx. Elapsed time was 2 milliseconds.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1026
Type : Success
Message : [EXCH] Successfully contacted the UM service at http://stfmail.stfrancis.net/ews/exchange.asmx. The elapsed time was 9 milliseconds.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1013
Type : Error
Message : When contacting http://webmail.stfrancisraleigh.org/ews/exchange.asmx received the error The request failed with HTTP status 404: Not Found.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1025
Type : Error
Message : [EXPR] Error contacting the AS service at http://webmail.stfrancisraleigh.org/ews/exchange.asmx. Elapsed time was 2 milliseconds.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1013
Type : Error
Message : When contacting http://webmail.stfrancisraleigh.org/ews/exchange.asmx received the error The remote server returned an error: (404) Not Found.
RunspaceId : 8e59ac2b-71ea-42fb-a3c5-207564dc4fd7
Id : 1027
Type : Error
Message : [EXPR] Error contacting the UM service at http://webmail.stfrancisraleigh.org/ews/exchange.asmx. Elapsed time was 201 milliseconds.
Get-WebServicesVirtualDirectory | fl *url*
InternalNLBBypassUrl : http://stfmail.stfrancis.net/ews/exchange.asmx
InternalUrl : http://stfmail.stfrancis.net/ews/exchange.asmx
ExternalUrl : http://webmail.stfrancisraleigh.org/ews/exchange.asmx
Get-ExchangeCertificate | fl
AccessRules :
CertificateDomains : {STFMAIL, STFMAIL.stfrancis.net}
HasPrivateKey : True
IsSelfSigned : True
Issuer : CN=STFMAIL
NotAfter : 8/3/2015 12:50:01 PM
NotBefore : 8/3/2010 12:50:01 PM
PublicKeySize : 2048
RootCAType : Registry
SerialNumber : 33BBE9B11707C7B142AE2A4F0C0FC6AB
Services : IMAP, POP, IIS, SMTP
Status : Valid
Subject : CN=STFMAIL
Thumbprint : A42E2DE0EB64FFB05D1E7934254BE05FDC9A4111

Sounds like things are a mess.
Personally I would be looking to clean up the mess.
The first thing to do is sort out the SSL certificates. If you are going to use anything external (OWA, Outlook Anywhere, ActiveSync) then you need to use a commercial SSL certificate, so that you don't generate prompts.
Sit down and work out
a. What URLs the users are currently using to access various services. Autodiscover.example.com etc are only used outside the network or by clients that are not members of the domain.
b. What host name you want to be the primary host name.
c. The real name of the server, both its FQDN and NETBIOS name.
Then use the SSL certificate wizard in Exchange 2010 to generate a new certificate request.
Set the common name from the default of example.com to your preferred primary host name.
Add in the autodiscover entries for each domain that you are supporting for email where users have that domain in their PRIMARY email address.
Then add in the server's NETBIOS and FQDN.
Get the certificate issued and installed. Ideally using a commercial provider - one of cheapest source of the Unified Communications type that you need is
https://certificatesforexchange.com/ but if you insist on using your internal CA, then do that - IF the internal CA is configured correctly and is publishing the root certificate to the clients. (Although you
will get certificate prompts in the external clients that are not members of the domain).
With the certificate installed, you can sort out the URL and DNS mess.
Point all internal IP addresses for the host names to the Exchange server. Lose that IIS machine as it is just complicating matters.
Go through the OWA, ActiveSync, EWS configuration and ensure the correct URLs are set, both internally and externally.
On set-clientaccessserver, ensure that the value for AutodiscoverServiceInternalURI is set to the server's real FQDN - so
https://host.example.local/Autodiscover/Autodiscover.xml
Include the HTTPS in all URLs.
After changing things, run IISRESET to get the changes to write to the IIS metabase and/or Exchange.
Test again.
Simon.
Simon Butler, Exchange MVP
Blog |
Exchange Resources | In the UK?
Hire Me.

How do I create an out of office reply

I am going on vacation and would like to create an automatic response saying I'll be out of the office.

1) Create a "Out of Office" message and save as a template.
2) Create a message filter. Tools>Message Filter
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4) Match all of the following
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Get yourself another email address, like Gmail and forward to it instead of using the vacation message feature.

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Functionality like that is not currently available on the Palm Pre.
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Decommissioning Exchange 2003 after Office 365 Migration

Hello,
My company recently migrated from Exchange 2003 to Office 365 and are working on decommissioning our on-premises Exchange 2003 server. We believe everything is ready to go, however this Microsoft article: http://help.outlook.com/en-us/140/ff959224.aspx#nextsteps has
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Hi,
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http://technet.microsoft.com/en-us/library/bb125110(EXCHG.65).aspx
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Issues with Global Address Book and Out of Office saying Exchange is Offline.

So we have an Exchange 2010 server that has been running fine for quite a few years. We recently changed our firewall to an ASA 5510 and created all the firewall rules necessary to have email work through it. Everything works fine so naturally we thought
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So I'm guessing that some of the processes that connect Outlook to Exchange use the FQDN of the server or IP address, and that other things such as the Global Address Book and Out of Office use the External Host Name.
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Hi Titan,
correct me if i have missed something but are users able to look up contacts in GAL?
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Get-GlobalAddressList | update-GlobalAddressList
Get-AddressList | update-AddressList
Get-OfflineAddressBook | Update-OfflineAddressBook
Restart Your Outlook in 5 min,then do a manual OAB download.Is info on that user updated?
Does GAL from frm OWA?
if im not wrong,Status and Out of Office use EWS for status update.
Please run the following command:
Get-WebServicesVirtualDirectory -Identity “mailserver01\EWS (Default Web Site)” |fl *internalUrl*
where mailserver01 is the server that is having the issue.
Then please check if internal URL is correct for that server (and those that are having issues.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Free/Busy availability and Out of Office not working after Exchange 2003 to Exchange 2010

We just migrated from Exchange 2003 to Exchange 2010 as an intermediate step before we get to Exchange 2013. I want to make sure everything is working OK before we start the migration to Exchange 2013.
The users have Outlook 2010, and there are 2 issues. They can't view free/busy times for other people using the scheduling assistant, and they can't set their Out of Office messages. If they go in through Outlook Web Access, then these features
work!
I've searched the forums, and I see a few similar issues, but I don't think this is related to the .Net issue on the CAS server.
Any suggestions?
Thanks!
--Kent

Hi Kent,
Try checking the free busy info Outlook 2010 with running /cleanfreebusy switch
Check the Free/Busy System Public Folder and pointed out to the correct server on each mailbox DB in Exchange 2010
Find the public folder replica database
get-publicfolder -Identity "\NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY" -Recurse | fl name,Replicas
In E2k10 check if the exchange 2003 is added in the replica list. If not try adding them and check.
force Public folder content replication.
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.
That will encourage me - and others - to take time out to help you.
Regards,
Sathish

Exchange 2013 and OWA and Out of Office

I can't do shit... can't even fucking log in to ECP now ffs.....
done with this shit.....
Off to be a fishing guide...... I'm not the Exchange admin yet they change something and I'm forced to figure it out. PFFT

I've had several reports and it seems to be universal now. If anyone logs in to Outlook Web Access to set their Out of Office (via the gear icon in the top right) it boots them out to the login screen. This was confirmed to be working normally as recently as 2-3 weeks ago.
- It is Exchange 2013
- It doesn't matter if it's Chrome or IE
- It doesn't matter if it's their own email account, or a secondary one they may be responsible for.
Any ideas?
This topic first appeared in the Spiceworks Community

Exchange Out of Office URL and DNS

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