F4480 shows idle status

installed the f4480 printer to windows 7 operating sysytem. it doesn't print from microsoft word or make copies, sounds like its printing on paper, but a blank paper comes out. It does print from web sites, gmail, mozilla and print emails received.
Any help wouold be greatly appreciated.

Hello @june0624,
Welcome to the HP Support Forums! I see your HP Deskjet F4480 is not making copies or printing from Microsoft Word, but you are able to print from all other programs.
First I would like you to perform a Hard Reset on the DJ F4480:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Are you now able to make a copy?
Because you are able to print from other programs, we know the problem is confined to the Word program, please click on the link below to start troubleshooting:
How to troubleshoot problems that occur when you start or use Word
You can also run the HP Print and Scan Doctor > www.hp.com/go/tools
-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know the outcome, I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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