FAO moderator

Thomas,
I was hoping you could explain why my comments were removed from this thread.
[Re: Spool: Output request status]
Thanks.
Edited by: Thomas Zloch on Nov 11, 2010 11:07 AM - subject changed to allow for objective discussion

I disagree that it was redundant - it contained useful information that was related to the question asked.
In future if you're going to edit posts would you please include your exact reasons so there is no confusion.

Similar Messages

FAO BT Moderator - Broadband speed checker concern...

Hi,
I understand that broadband speed checkers can give very inaccurate readings of what broadband speeds you can expect to recieve. My actual download speed (after running say BT Speedtester or speedtest.net) is approx 4mb and has barely fluctuated in the 3 years that I have been on BT Total Broadband. Whenever I run a BT or Sky broadband speed checker (therefore not an actual test, just a line check), my estimated connection speed is usually around the same mark, 4-4.5mb.
HOWEVER! Maybe once or twice a month when I run both the BT and Sky speed checkers, it will suddenly say that my estimated connection speed is only 0.5mb, even though when I run an actual test, I am still getting the 4mb approx that I have always got. Then maybe a week will pass and it will be back up to the 4-4.5mb again!?!?! I've ran the same speed checks using a friend's phone number (who is on the same ISP and Exchange) and his never changes?????
I appreciate that these speed checks are unreliable and it's the actual test that is the most important thing however it concerns me when one minute these line checks state I can get estimated speeds of between 4-4.5mb then the next minute it's saying 0.5mb.
I really would be grateful if a Mod would look into this issue for me. In the meantime, does anybody else experience this problem or not why this may be?
Any advice would be gratefully received!!
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010

It most certainly does and thank you for the speedy response as ever Roger.
My current IP is 4000 however my exchange did have a network upgrade 8 days ago (hence the 8 day connection time). I've ran a few BTSpeedtesters since then and the download achieved has been coming out at approx 4.2-4.3mb so I'm assuming or more hoping that the IP should be raised to 4500 the next time the HH re-syncs.
Thanks again.
UPDATE:
Stats taken just now from BTSpeedtester.....
FAQ
Download Speed
4336 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 4336 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4928 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.81:26.87:59.32 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010

If e-mail is moderately long if I delete a letter or digit the cursor disappears, have to recover it, all deleted letters or digits appear at end of e-mail

If I type a moderately long e-mail (I haven't counted the letters/digits to determine how long), then suddenly letters won't appear. If make a typing errors, and backspace over or delete the error/s, the cursor will disappear. It's not anywhere in the body of the e-mail (or anywhere else I've noticed). I can get it to reappear by highlighting every word in the e-mail, then undoing that.
All the letters/digits I've deleted reappear at the end of the e-mail--but only in the e-mail received (by the recipient). If I save the e-mail as a draft, when I look at the draft, the I'll see the deleted letters/symbols at the end of the e-mail. If I click on edit, they disappear. But recipients see all of them, regardless of whether I edit the e-mail or not.
The last time I asked this "question", I was told to update. That was probably 5 updates ago. There has been no change.
I don't know if the problem persists in safe mode because I have forgotten to switch into safe mode every time I use TB. Sometimes I remember to run TB in safe mode but don't have reason to type a long e-mail.
I'm really tired of this problem.
OS is win 7 pro w/service pack 1.

May I ask why? Have you learned that that specific problem is solved in a pre-release version? So far I've upgraded once on your advice, now I've upgraded again to 31. Problem's still there. Unless I'm told that the problem's been solved for sure in a latter version, I'm not going to upgrade because sometimes the upgrades bring problems w/them for a low tech user. I don't want to chat, etc., I just want to be able to send and receive e-mails.
I'm still working with the security software people re: some continuing issues w/FF.
I'd like to spend more time doing my work, or communicating w/friends, not dealing w/software problems.
Is there anyway of my finding out what, if any update, includes whatever is needed to solve my specific problem? I use Win7 Pro, SP1, 3.40 Gz processor, 3.19 Gb usable RAM, 64 bit OS. I don't know what other information is needed.

Is there a way to report a complaint about a moderator here in the Apple Support Communities?

I spent a long time writing a question about an issue I'm having and submitted it to the OS X Mavericks section because I couldn't find an OS X Yosemite Beta section. I got a rapid response from a member of the community who I assume is a moderator of some kind (if those even exist here) bluntly telling me:
This is not the location for asking about the Yosemite beta. Please direct your questions to the area Apple provided to you for that.
I tried to reply to apologise and protest that I was unable to find a Yosemite beta area, but it seems that my entire topic question has been deleted, I can only assume by this same community member/moderator. I find this action to be quite unhelpful and intimidating to first-time posters here in the community, and was wondering if there was a way to take action against this person (if they were in fact responsible for deleting the post).
I'm not going to name-and-shame them here but if anybody could offer assistance I'd be most grateful.

I did? I had no idea it was some big secret...
Ok, so do you happen to know where the aforementioned '...area Apple provided for that' is??

Oracle Upgrade from 10g to 11g [BRANCHED BY MODERATOR]

Hi Deepak/Folks,
Another question that I have is that while doing the Oracle Upgrade on an EP server, the patches were not installed properly and I had to shut down the Patches installation after it did not do anything for a while.
Now when I try to install the patches it fails telling me that the Installed patches cannot be verified, I had written to SAP and they told me to follow the
SAP note 1862446 - Inventory
load failed... OPatch cannot load inventory for the given Oracle Home
and re-create the oracle inventory.
This has also not helped in anyway.
Is there a solution to this problem.
Following is the error that I am getting when I try to Install the patches
Getting pre-run patch inventory...
Getting pre-run patch inventory...failed.
Cannot get pre-run patch inventory.
Refer to log file
$ORACLE_HOME/cfgtoollogs/mopatch/mopatch-2014_08_06-14-52-51.log
when I open the log file specified here I get the following
more mopatch-2014_08_06-14-52-51.log
more /oracle/<SID>/11203/cfgtoollogs/mopatch/mopatch-2014_08_06-15-01-51.log
MOPatch - Install Multiple Oracle Patches in One Run - 2.1.15.
Copyright (c) 2007, 2013, Oracle and/or its affiliates. All rights reserved.
Version:       2.1.15
Revision:      5.1.2.26
Command-line: /oracle/<SID>/11203/MOPatch/mopatch.sh -v -s SAP11203P_1312-20009978.zip
Oracle Home:   /oracle/<SID>/11203
RDBMS version: 11.2.0.3.0
OPatch version:11.2.0.3.3
Clean-up:      supported
PSUs:          supported
Log file:      $ORACLE_HOME/cfgtoollogs/mopatch/mopatch-2014_08_06-15-01-51.log
Patch base:    .
Patch source: SAP11203P_1312-20009978.zip
Link script:   ./link.mts<SID>ua.sh
Readmes:       <none>
Strpd. Readmes:<none>
make utility: /usr/ccs/bin/make
unzip utility: /oracle/<SID>/11203/bin/unzip
User name:     ora<SID>
Working dir:   /oracle/stage
System:        HP-UX mts<SID>ua B.11.31 U ia64 2468369872 unlimited-user license
Disk free:     11734549 KBytes on /oracle/<SID>
Disk required: 886496 KBytes on /oracle/<SID>
Getting pre-run patch inventory...
executing: "/oracle/<SID>/11203/OPatch/opatch" lsinventory -retry 0 -xml "./mopatch-187-21696-tmpdir/preinv.xml"
========================================================
GENERIC OPATCH VERSION - FOR USE IN SAP ENVIRONMENT ONLY
========================================================
Oracle Interim Patch Installer version 11.2.0.3.3
Copyright (c) 2012, Oracle Corporation. All rights reserved.
Oracle Home       : /oracle/<SID>/11203
Central Inventory : /oracle/<SID>/oraInventory
   from           : /oracle/<SID>/11203/oraInst.loc
OPatch version    : 11.2.0.3.3
OUI version       : 11.2.0.3.0
Log file location : /oracle/<SID>/11203/cfgtoollogs/opatch/opatch2014-08-06_15-01-56PM_1.log
List of Homes on this system:
Inventory load failed... OPatch cannot load inventory for the given Oracle Home.
Possible causes are:
   Oracle Home dir. path does not exist in Central Inventory
   Oracle Home is a symbolic link
   Oracle Home inventory is corrupted
LsInventorySession failed: OracleHomeInventory gets null oracleHomeInfo
OPatch failed with error code 73
Getting pre-run patch inventory...failed.
Cannot get pre-run patch inventory. Exiting.
I would appreciate if you folks can help me out on this
Thanks
APS

FOLLOW UP QUESTION BRANCHED:
Oracle Upgrade from 10g to 11g [BRANCHED BY MODERATOR]

I had to start a new account and I don't know why? Do you mr/ms Moderator?

I have had an account here for a good while. I have had the username "JackdaShack" and a number of moderators have helped me in the past. For some reason this time loggin in it would not accept my username and passoword. I finally had to start a new account.
I am not a happy camper. While it's not the end of the world I had a history. I had earned credits and had saved the links to a lot of questions anwered that I could refer back to in my profile
Can anyone help me if I give the username and password I had been using? I'd like to get that history back. I can give you the old email I used to sign in with. Now that email account was recently dropped but I don't think that has any connection with signing in as a username. That can be a nickname or an email address. Let me know if I have to give this info privately before I publish it openly. I'd really like to get that account back, the username and the history I had.
Thanks so much! jack JackdaShack
I ALWAYS KUDO AND MARKED SOLVED. IT'S THE RIGHT THING TO DO ... doncha know. ":-D
Look to the left and click on the STAR for a KUDO
Look to the right and see OPTIONS to mark ACCEPT AS SOLUTION. Thanks!

Please check your private messages for this account.
OrnahP
HP Support Forums Moderator
Clicking the "Kudos Star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
Rules of Participation

Moderation Mail Not Work in Exchange 2013

Hello All,
I facing difficulties regarding Moderation Mail. The Moderation mail not send to moderator. also i found that the arbitration mailbox also corrupted.
Error:
WARNING: The object abc.com/Users/Migration.8f3e7716-2011-43e4-96b1-aba62d229136 has been corrupted, and
it's in an inconsistent state. The following validation errors happened:
WARNING: Database is mandatory on UserMailbox.
WARNING: Database is mandatory on UserMailbox.
Please suggest

Hi,
To recreate this arbitration mailbox, you can follow the steps below.
Start the Active Directory Users and Computers snap-in.
Click Users, and then find the following account:
Migration.8f3e7716-2011-43e4-96b1-aba62d229136
Remove this account.
Run the following cmdlet:
setup /preparead/IAcceptExchangeServerLicenseTerms
Run the following cmdlets:
Enable-Mailbox -Arbitration -Identity "Migration.8f3e7716-2011-43e4-96b1-aba62d229136"
Set-Mailbox "Migration.8f3e7716-2011-43e4-96b1-aba62d229136" -Arbitration –Management:$true
Here is an article about re-creating the Discovery system mailbox, it is the same process to recreate the arbitration mailbox mentioned in the error message above.
http://technet.microsoft.com/en-gb/library/gg588318(v=exchg.150).aspx
Best regards,
Belinda Ma
TechNet Community Support

Hi. New to development but wondering if there is a free / trial version available [url removed by moderator]

Not sure if I'm doing this. I have anew sitre and wondering if there is a free version of dreamweaver I might be able to use my site.
[link removed by moderator]

If this isn't just another spam post, all Adobe programs have a 30 day trial of the full version available at:
http://www.adobe.com/downloads.html
If you want to purchase them after the trial period ends, all you do is buy a subscription through Adobe at:
https://creative.adobe.com/plans
And then log into the programs you already have with the Adobe Id you used to purchase the subscription.
There is no free/lite version of DW, but there are other free editors out there like:
http://brackets.io/

Moderator please – I want the money back that BT o...

Could a BT Forum Moderator please look into my account, contact the department currently handling my case, and arrange a refund for the money that BT owe me back, after overcharging my account for the last 3 months.
After my original phonecall 7 WEEKS ago, I have made a further 6 CALLS about this over the last 3 weeks. I don't want to have to phone BT about this EVER AGAIN.
The problem started when I recontracted my Broadband/Calls/TV on the 12th March, after previously being on a high-priced old package. The order “corrupted my account”, meaning the order never got closed – which has left me being charged more than my old package was costing, on my next 2 bills. Plus, I am owed money back from my February bill, as it charges for the whole month ahead but I switched to my cheaper package mid-March.
My 1st phonecall about this turned out to be a waste of time, as the problem wasn't even logged. I was told that “it would sort itself out” on my next bill... it didn't.
On my 2nd, 3rd, and 4th calls, they said they would escalate the case... they didn't, I got passed around call-centre staff and had to explain the same thing over and over and over again. They finally got the order closed and my account sorted out, so that I would be charged correctly on any new bills – bearing in mind that I had received another overcharged bill in the meantime. They told me the matter would get passed on to the billing department for a refund... It didn't.
On one of these calls I was told by a member of staff that I “wouldn't need to keep calling anymore, because it would all be sorted out”... it wasn't.
On my 5th call I was told that a refund would be processed in 5 working days... it wasn't.
On my 6th call I was told that a refund would be processed in 5 working days... this tipped me over the edge.
I was put on to a Manager, Ravi, who said he would look into it, and call me back after 10 minutes... he didn't.
I rang him back an hour later, he said he would call back within 24 hours... he didn't.
So like most people before me, I have lost ALL FAITH in your phone support. How can I trust a manager at a communications company who can't even communicate on the simplest level by making a phonecall.
This brings me to now. I still don't know when I am going to receive my refund. There is no dispute, everyone seems to agree that I am owed around £105.
So I am asking for a Moderator to please...
Be my point of contact until I receive my refund.
Tell me when I will see my refund on MyBT, and on what date it will be in my bank account.
Explain to me how having to make 7 CALLS over 7 WEEKS, and still not knowing if my problem is resolved, is acceptable for any issue which should always just take 1 call.
… and please don't tell me that it will take another 5 working days. I don't believe that there isn't someone at BT that can process this same-day.
I look forward to a reply today, so that I can pass you my account details.
Solved!
Go to Solution.

Hi richiejames,
Thanks for posting!
I'm sorry for the problems the order created and for the length of time you've been chasing this to get your refund. I agree, an issue ongoing over 7 weeks isn't acceptable.
No need to worry as we'll help get you sorted from here. Click on my username and under the "about me" section you'll see the link to get in touch with us. If you could also include the link to this thread when you complete the form that would be great!
All the best,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Please note, your reply will need to be approved by a moderator before it is posted in the forum.

That has never happened to me before.
Interesting to say the least. I was merely responding to able123 in a discussion about the Creative Cloud's usage in a non-connected environment.
Very odd.
I look forward to seeing if it is approved or declined. And how that information comes to me.

Steven,
This HAS happened to me, and on several occasions.
There are certain "trigger words," that flag a post. I have never seen a list (and I would assume that it changes often, due to the work of spammers), but have managed to find a few, accidently, when I tried to post a simple Reply. In every case, my usage was legit, so the posts were all approved.
Last one was really difficult to locate, in a rather large post, but John C. (Adobe-Admin) finally found it. Cannot recall what it was now, but I would never, never have thought that it would be flagged.
Thanks to the spammers, but at least our posts do seem to make it through Moderation.
Just be a bit patient, and the MOD's will give you a pass, and a post.
Hunt

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: Serial number removed by moderator

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>

Hi There,
Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Thanks,
Atul Saini

By mistake I uninstalled my Acrobat someting, which gave me the opportunity to print .pdf and color-mark text. My licence key is [removed by moderator]. What is the name of the product? Where is the link for download and reinstall? Please help me r

By mistake I uninstalled my Acrobat someting, which gave me the opportunity to print .pdf and color-mark text. My licence key is [removed by moderator - never disclose publicly]. What is the name of the product? Where is the link for download and reinstall? Please help me rapidly, Best regards / Stefan

Sign in to your Adobe account online and look in the Plans/Products sections to see which program it might have been.

Who wants to be a moderator for LiveDocs 2.0?

As some of you may have heard, we’re doing something
quite a bit different this cycle with documentation. The changes
can be summarized as community, community, and community:
- inclusion of links to external websites (like yours!) in
Help
- inclusion of external websites in search results, through
the Google Custom Search Engine (CSE) service
- inclusion of non-Adobe personnel in the group of folks with
the ability to moderate LiveDocs comments and submissions to the
CSE
The moderation tasks primarily consist of clicking Accept or
Reject for incoming comments and suggesting good resources for the
database of web addresses that can be searched using the Custom
Search Engine. These tasks shouldn’t take more than an hour
per week.
Why, then, are we asking for help if the job is so small? We
think that y’all are likely to know about resources that we
internal Adobe folks don’t. This is especially the case
regarding resources in languages other than English and Japanese.
Also, by extending the power to suggest content to non-Adobe folks,
we think that we prove the truth of the statement that we’re
willing to put non-Adobe resources on equal footing with our
own---at least with regard to search.
To preview the community help search engine, see the
following link. It currently defaults to Acrobat Help, but you can
redirect it to AIR and search for an AIR feature or class (for
example) to see what kind of results you get.
http://community.adobe.com/help/
Please let us know if you’d like to be a moderator or
if you have questions about it.
Thanks everyone,
Adobe Platform Learning Resources Team
Adobe Systems, Inc.

As some of you may have heard, we’re doing something
quite a bit different this cycle with documentation. The changes
can be summarized as community, community, and community:
- inclusion of links to external websites (like yours!) in
Help
- inclusion of external websites in search results, through
the Google Custom Search Engine (CSE) service
- inclusion of non-Adobe personnel in the group of folks with
the ability to moderate LiveDocs comments and submissions to the
CSE
The moderation tasks primarily consist of clicking Accept or
Reject for incoming comments and suggesting good resources for the
database of web addresses that can be searched using the Custom
Search Engine. These tasks shouldn’t take more than an hour
per week.
Why, then, are we asking for help if the job is so small? We
think that y’all are likely to know about resources that we
internal Adobe folks don’t. This is especially the case
regarding resources in languages other than English and Japanese.
Also, by extending the power to suggest content to non-Adobe folks,
we think that we prove the truth of the statement that we’re
willing to put non-Adobe resources on equal footing with our
own---at least with regard to search.
To preview the community help search engine, see the
following link. It currently defaults to Acrobat Help, but you can
redirect it to AIR and search for an AIR feature or class (for
example) to see what kind of results you get.
http://community.adobe.com/help/
Please let us know if you’d like to be a moderator or
if you have questions about it.
Thanks everyone,
Adobe Platform Learning Resources Team
Adobe Systems, Inc.

Test of forum edit problem by a Moderator

Adding some test text in a quetion.
Possibly forum quotes feature has damaged editing feature.
''edited by the-edmeister - 01-02-2015 17:47 CST''
blah blah blah
Also are we shooting ourselves in the foot, giving a warning and effectively blocking our own troubleshooter app.
P.S.
And is there a bug filed for warnings about outdated Flash on Linux. I have not checked

''guigs2 [[#answer-673539|said]]''
<blockquote>
I created this about the gallery showing up for the edit question page: *[https://bugzilla.mozilla.org/show_bug.cgi?id=1117945]
As a moderator can you click on the image attached and see an "x"?
</blockquote>
That's now closed as a duplicate of [https://bugzilla.mozilla.org/show_bug.cgi?id=1117894 bug 1117894] "Unrelated screenshots attached when editing a question"
Yes I do see a bar with a cross. Presumably that allows deletion of the image. I have not got a post to hand with someone else's image attached but they have a cross for the OP and Mods.
Being able to browse all attached images may; very occasionally; be useful, if for instance there is a spam attack, but then we would need to know also which post the image was attached to.
Speaking of spam, maybe an Admin needs to look at the Mods forum and address the comments in https://support.mozilla.org/en-US/forums/forum-moderators/710686?last=63439#post-63439 [done]

In moderation

The current status of moderation on this forum is confused to say the least. In recent weeks there have been numerous and flagrant breaches of the terms of use of the forum and I for one am increasingly disinclined to be associated with it.
If arch offered any form of commercial product there is absolutely no way that this kind of abuse of the forums would be allowed to take place.
Just because the software is free doesn't mean that users are free to be as abusive as they like.
I propose the adoption of several precautions, which I would like to open for vote to all forum users (in separate threads):
· Terms of use displayed in a thread on the forum, along with the results of any decisions made here
· Anonymous moderators. I was formerly a moderator at another distro and being a moderator actually prevented me from saying the things i would like to as i felt it may be perceived as representative of the distro and that I had to be seen to be impartial in non-distro business. Of course this works the other way, you might be more unlikely to carry out necessary mod tasks if they can be associated with you personally, plus it reduced the likelihood of you getting stick for decisions. I believe this is critical for effective moderation.
· Temporary locking of "objectionable" threads for review and vote by all moderators with one of the following outcomes: · thread remains locked with explanation
· thread unlocked
· thread deleted with explanation
Clearly this requires a communication mechanism amongst mods, mod informs other mods when a topic is locked, peer review is a key requirement
· Temporary suspension and bannings actually used – mods should be allowed to issue "cooling off" bans as they see fit, more permanent bans and warnings should be open to peer-review. I consider banning extreme but some people just do not respond sometimes.
· No abuse of the moderators should be tolerated, hence i believe it is vital that they are separated from their forum personalities, they are simply enforcing the rules that everyone has agreed to follow. They have also agreed that the moderators may enforce these rules and so moderators should not be penalized for taking on such an unrewarding role.
If people could be trusted to participate without being abusive then we could happily dispense with moderators full stop.
· Simply more moderators, at least for the time being
I can state from experience that it is no fun being a moderator when you actually have to deal with something serious.

i always advocate self-moderation over the intervention of the mods.
i second dibble on that one.
Maybe somewhere put a lightweight/humoured guide, that users wont balk at reading, somewhere positionally that gives it higher priority than having to search hard for a "rules of etiquette" section.
Snipped from a previous post, as a thumbnail sketch
(http://bbs.archlinux.org/viewtopic.php?p=79776#79776)
Become your own moderator!
Compose your post, put on your moderators hat and hit the Preview button.
Imagine you're now helping a friend post this, and would like said friend to get a favourable response.
As a moderator would you advise him to
a: Hit Post
b: Modify the Post for technical accuracy / Rules of Etiquette
c: Scrub the Post as its looking like a flame/troll/personal grievance
d: Advise your friend to give up on Forums as its affecting his/her blood pressure.
Regarding Moderators and numbers, too many and theres gonna be a disjointed response, and maybe a tendency to wield power as personal justification.
i also think that use of mod privledges to have your say and disallow feedback is a questionable action myself
Full Ack on that one.
ive seen at least one post, continued as a lively discussion, after being forked off by the initial poster, then Locked by said poster as the topic wasnt going in the direction he intended. That was the Forked topic, not his original.
That smacks of censorship, not moderation.
Possibly its down to delegation and the quality of it.
Imagine Judd having to trust no one but himself, and moderate personally, then show up at the next distrowatch interview and say, "well the distro has gone to bits, but hey, i got the forums really locked down".
havent coder/maintainers/devs or what got enough on their hands without having to keep the playground in order as well ?
on a high note, has anyone else noticed the forums have actually quietened down, as in more peaceable, the last few days.
Wonder if thats cos ppl actually are responding to all this "improvement chat" or that talk of banning contentious users has got some laying low awhile ?

FAO moderator

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