FAX doesn't working through SIP

Hello.
Fax Machine is connected to SPA 122. Cisco CUCME is used. SPA 122 doesn't support SCCP (only SIP). Fax machine works as ordinary telephone device, but doesn't work as fax machine. What is a problem?
Thanks in advance.

Hi @brkgb ,
I understand that you are able to print, but you can't send a fax. I would like to help you.
Can you make a copy from the glass and ADF?
Print out a Fax test.
Touch the setup button, (wrench)
arrow to Service menu, press OK, then right arrow to fax service, OK, then run fax test.
You should have 4 passes if everything is communicating properly.
We need to check some settings on the printer for faxing.
Private receive:
On the printer touch the setup button, (wrench) right arrow to fax setup menu, OK, fax receive setup, OK, private receive, OK, turn it off.
Error correction:
Go to the setup button, (wrench) right arrow to fax setup, all faxes, error correction, OK, turn it off.
Speed:
Go to the setup button, (wrench) right arrow to fax setup, OK, all faxes, OK, fax speed, OK, change it to medium, OK.
Clear saved faxes:
Go to the setup button, (wrench) right arrow to fax functions menu, clear saved faxes, OK, OK to clear.
Try to send a fax again.
If you are still having issues then go through the steps to see if it will resolve this issue.
Cannot Send or Receive Faxes.
If you need further assistance, please let me know the following information.
Did the fax test pass?
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire phone cable?
Do you have distinctive ring set up?
Is there any voice mail set up?
Do you have a answering machine?
(Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi @farmerj15 ,
I see by your post that when you try to send a fax you are getting a comm error, the fax test all passed. I will do my best to help you.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
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Cannot Send or Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker if you are still having issues.
Please let me know the following:
Can you receive a fax?
What kind of line do you have? (Analogue, DSL, Cable Modem)
Where is the fax cable connected to? (modem, wall jack)
Are you using a filter?
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to)
Is there a phone also connected the printer?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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Hi Samuli,
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Best regards,
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