FBU8 Reverse Cross Company Issue

Hello,
I have a unique situation that I can't figure out.  One of our A/R clerks posted two cross company code transactions.  The situation is this.
InterCo #######1
Co 8500 Doc #####899
Co 8520 Doc #####402
InterCo #######2
Co 8500 Doc #####891
Co 8520 Doc #####400
She reversed all subsequent postings so she could reverse these two intercompany documents.
Reversed Intercompany ######1 with message #####899 reversed but ######402 not reversed.
Reversed Intercompany ######2 with message #####891 reversed but ######400 not reversed.
Now, #######400 will not reverse because it has a cleared document that was cleared by ########402
#######402 will not reverse with the error that document has cleared items but there are no cleared items other then the cross company doc with should be cleared with the cross company reversal.
Please help.
Thanks
Rick

Hi,
Please check if the period in which you are trying to reverse the document is the one that has been closed.
Also check if the document was posted in other modules like SD, MM You may also check if checks have been assigned to these documents,
if yes then you must reverse them first and make them void
the check using FCH9 and then try reversing it.
Check if you have changed any field status group of any account assignment involved in documents during the time document was created and the time you tried to reverse.
Regards

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