Forgot my support forum username

This applies to the whole support forum on support.mozilla.com. I have an old account on support.mozilla.com. The username was my email address. I tried to log in with that username and the old password and it was rejected. I asked for a password reset, reset the password, got to a login page, put in the old username (email address) and new password, and it was rejected. I tried to create a new account, and it said there was already an account with that email address. I had to create a new account with an alternate email address. I tried to log into the new account with my email address as username, and it was rejected. It only takes the short username. Apparently I need a username to log in to the old account, but it doesn't have a username. Am I forever locked out of using my preferred email address for the Firefox support forum and forever destined to use a secondary email address? Or can you send me a valid username for that account?

Much obliged, indeed, Roger. I almost cancelled my post after calculating my probability of eventual joy as roughly 0.0%. If this works out for me, I'll be sure to add about that same % to your points :)
(No offense intended, but it looks like that's the limit of "This solved my question".)
GgCH

Similar Messages

  • I log in to 'HP Enterprise Business Community' and 'Consumer Support Forums' with the same username?

    Hi,,
    I am expecting that I must use a different user ID to log in to each of 'HP Enterprise Business Community' and 'Consumer Support Forums.'
    However, I am logged in to both with the same user id.
    Then, how to get to  my subcriptions I posted in each forum?
    Although I  log in to the 'HP Enterprise Business Community ' and Consumer Support Forums' with  same user name, when clicking on my user name while logged in to 'Consumer Support Forums'. , then I only noticed my posts posted at this forum. However, thos  posted in HP Enterprise Business Community, I didn't find them. To see them, then I must click on my usename while  logged in to HP Enterprise Business Community.
    Could you please confirm this for me?

    The Enterprise and Consumer forums are separate communities.  Even if you use the same username, you need to go to them separately to view your subscribed threads.
    smkranz
    I am a volunteer, and not an HP employee.
    Palm OS ∙ webOS ∙ Android

  • How to access apple support forum on "This username - is already taken, please choose another. Another has been provided" message?

    Sorry I could not find a better user forum for this question....
    See screenshots: This username "*" is already taken, please choose another. Another has been provided.
    If I enter a different forum username it tells me that the account is already associated with another user ID (I suspect the first one I tried). 
    How am I supposed to continue? 

    you'll see that I am prevented from choosing another name.
    Ah! But no, that's not a bug, either. Once you create a user account, that name is locked. You can't change it. For this particular name, all you can do is ignore it. It will eventually be archived off the servers, never to be seen again.
    To start over, you have to fool your web browser into believing you've never been here before. Launch Safari, but do not navigate to these forums. Open Safari's preferences and click on the Privacy tab. Where it says Cookies and other website data, click on the Details button. The trouble is figuring out which one to remove. I think it's apple.com . Try removing that cookie and then come here. If you got rid of the right one, you'll be able to create a new account.

  • Does performance point support effective username on https in sharepoint 2013

    I see that analysis services effective username is supported from Sharepoint 2013.
    In Central admin==> manage services==>Performance point service app there is a note saying effective user name is not supported in https or powerpivot. 
    But in the technical documentation it says only about power pivot http://technet.microsoft.com/en-us/library/jj219741.aspx but
    not about https
    My question is does performance point support effective username on https in sharepoint 2013
    Raj-Shpt

    Hi Raj,
    Please check if the following articles (e.g. mentioned "Use Encryption for Data") are what you want, and you may
    also post this question in
    SSAS forum for a better assistance.
    http://msdn.microsoft.com/en-us/library/dn140245.aspx#bkmk_auth
    http://www.c-sharpcorner.com/UploadFile/chinnasrihari/sharepoint-2013-productivity-services/
    Thanks
    Daniel Yang
    TechNet Community Support

  • Forgot my email settings username and password

    I forgot my email settings username and password i called my cell service provider (sprint) they had no clue, What can I do now before I lose 2 email accounts on my phone?
    Solved!
    Go to Solution.

    You should call back and specifically request Blackberry support.  They should be able to give you your username.  With your username you can retrieve your password via the BIS login page for your carrier.

  • How can I find out, or reset, my forum username (/not/ password)

    Hi,
    I've forgotten my forum username. Resetting the password sends me a new password but that's useless without my username.
    I can't set up a new account because it says "an account with that e-mail address already exists".
    I can't use my e-mail address to log in either.
    So I'veborrowed a friend's e-mail, but how can I set up or restore my account on my e-mail address?
    Thanks,
    Evan

    Try to post in the Contributors forum and add [ATTN ADMIN] at the start of the subject.
    * https://support.mozilla.com/en-US/forums/contributors

  • My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how to fix this. Thanks!

    My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums for hours, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how I can fix this. Many thanks!

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • Can't access Aperture support forum

    Hi all, not sure whether this is the right place to report a problem with the Aperture Support forum - I couldn't find anywhere to report the problem so posted here. When I try to enter it I get the following error message
    "Unsupported Browser detected.
    Announcement: Apple Support Communities has discontinued support for your current browser.
    In order to provide the best platform for continued innovation, Apple Support Communities suggests using the latest version of Safari."
    I am using Safari Version 7.1 (9537.85.10.17.1) and I can access the other forums without any problem.
    Thanks in advance

    I just got this too, on Firefox, in Private Browsing mode. I was trying to access How to remove Adware? when it redirected to the same page as fleetwood reported. I've attached a screenshot. I'm using Firefox 33.0 on Mavericks 10.9.5. I'm not sure if this is the right forum for this either.
    UPDATE: The link works fine now.

  • Performanc​e Issues with the Support Forum

    Thank you for visiting the new HP Consumer Support Forums.
    We know that the site is having intermittent performance issues. We are actively working on the issue and hope to have it resolved shortly. 
    See you on the boards.
    GarenT
    One of the HP Forum Admins. 
    Message Edited by DaniW on 11-21-2008 07:24 AM
    HP Product Expert for the Officejet Pro X Series.
    Was your question answered? Mark it as an Accepted Solution!
    See a great post? Give it a Kudos!

    We have just completed an enhancement to the Forum and believe you should see much better site performance
    THANKS!
    DaniW
    HP Forum Admin
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • How do you find what you posted to the support forum?

    Last night I posted a question about Firefox being unable to load certain https URLs, but now I can't find it. I would like to be able to find it to see if anyone has made any helpful replies. In the forum settings, I have the following checkboxes:
    Watch forum threads I start:
    Watch forum threads I comment in:
    Watch KB discussion threads I start:
    Watch KB discussion threads I comment in:
    Send emails for private messages:
    All of the above settings are checked, but I can't find where in the interface for these forums I should go to view the threads and comments that I am "watching."
    I will bookmark this present support topic so that I can return to it later.
    thank you for any help you can provide!

    ha ha ha oh my god...
    okay, thank you for the help... I see what the problem is... this web site's UI has a shortcoming...
    this URL:
    https://support.mozilla.org/en-US/home
    appears to be the home page of the forums... but it is not....
    the home page of the forums is buried in a link off to the side in a list labeled "For Contributors"... I mean... by seeking help in the forums, I'm now a "contributor"? ehhh... English... It'd be nice if the UI designers would use it...
    the home page to the forums is found via this URL:
    https://support.mozilla.org/en-US/questions
    See... whoever named that URL had the right idea... instead of
    https://support.mozilla.org/en-US/contributors , the person used:
    https://support.mozilla.org/en-US/questions
    hmmm.... now if the heading on the right said:
    "For people with questions"
    then I would have scanned it more closely, and I would have noticed "Support Forum Home" in the list.
    I think the fact that so many people use Firefox is really a testament to how bad the other software out there really is, not to how good the Firefox stuff is or how responsive the firefox people are... E.g. is anyone going to actually learn from my above experience, and make the support forums easier to find?
    Is anyone going to actually put a link to the forums in the dashboard for the account that is used to log into the forums?
    No, not a chance...
    I mean, yes, I get that the link to the forums home page is always in the footer at the right, but come on, for crying out loud... so are stupid advertisements... it's a footer or side bar or whatever you want to call it... people are trained on a subconscious level, by now, to ignore that crap. If you were going to design a forum, would you take the most important links, and put them off to the side, where they are less likely to be noticed?
    This is what I see when I bring up my dashboard:
    https://support.mozilla.org/en-US/user/630258
    I mean, if you are a small time developer, with a few thousand users, you probably don't have the time or the resources to make something that's optimal... but when you have millions upon millions of users... optimizing your interface might be worth looking into.... you know... auditing the performance and effectiveness of your UI now and again might be a good idea... You take the few minutes that you waste a user with a confusing counter-intuitive non-standards-based interface, and you multiply that by millions of users, and what can I say... that's a *lot* of waste.
    You don't even have an index of forum content... everything is found by searching... Imagine if you walked into a library, and they had NO catalog.. Instead, all books just tossed into a database, and the only way to find anything is by searching. That would be... just incredibly stupid.... That is what this forum interface is.

  • Firefox is not able load any websites but others programs can. i tried everything given in the support forum but nothing worked out. so can you please help me out with it?

    firefox is not able to load any websites... i tried everything given in the support forum under the topic firefox is not able to load any websites but other programs can.. but still i am facing the same problem. so please help me out with this issue!!

    firefox is not able to load any websites... i tried everything given in the support forum under the topic firefox is not able to load any websites but other programs can.. but still i am facing the same problem. so please help me out with this issue!!

  • How do I get help if neither the database nor the Community Support forum helps with my problem?

    I have been having a problem with downloads stopping for several minutes every 30 minutes plus at the same time I cannot load or refresh any websites for as long as the seizure lasts. while at the same time torrent downloads continue without a hitch. I disabled all my extensions and plug-ins, ran FF in safe mode, stopped the torrent download to see if that was somehow causing it, searched the database for several hours, and asked for help on the community support forum, none of which helped. If I can't get more support I will ahve to stop using FF altogether, which would be a shame after using it for many years

    Did you download another browser to see if happens there too ? as you said in : https://support.mozilla.org/en-US/questions/931731
    also, try to disable antivirus and firewall and check it again.
    thank you

  • I forgot my Firefox Sync username and password but have the sync code. Will that allow me to recover my bookmarks? I don't have access to the original computer in sync.

    I forgot my Firefox Sync username and password but have the sync code. Will that allow me to recover my bookmarks? I don't have access to the original computer in sync.

    You need at least the email address that you used to create that account to reset the password.
    *https://services.mozilla.com/

  • Is there a Mpeg Streamclip support forum?

    Is there a Mpeg Streamclip support forum?
    I'm trying to convert AVCHD files on a Powerbook G4 and get an "Unsupported File Type" error.
    VoltaicHD is able to convert the same AVCHD source file in question.
    Any help would be much appreciated!

    Fitz Townsend wrote:
    Is there a Mpeg Streamclip support forum?
    no, but Stefano is a very helpful person:
    http://www.squared5.com/svideo/contact.html
    afaik, AVCHD isn't supported by SC, only the .mts files within the AVCHD-folders..

  • Author Name in Support Forum

    How to Change Author Name  in Support Forum??

    It's not possible to change this by yourself but please send me a PM with the alias you want and i'll change it for you.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

Maybe you are looking for