Frequent disconnects and low DSL speed.
The disconnects are back again and my speed has dropped from 2.9 to 2.8 to 2.5 to 2.1 to at this point 1.8. Why does this keep happening? My DSL modem is always on and when I come home from work the connection is down. At this point I have lost some respect for Verizon as this issue has been reoccurring for almost 2 months now. The fixes are short lived and slowly degrade over time.
I was through a simialr scenario a while back. I noticed a homerun line was run for you , which should eliminate the need for filters. At any point did you connect the modem directly to the NID and post transceiver stats when the issue occurs? That & a post of the stats with the modem in it usual setup may be helpful. Also a new line from the pole to the NID was run for me. After all that; plus an upgrade from a westell 6100F to the 7500 - the resolution was to subscribe to the 3/1 FIOS plan. Bundled with minimal phone plan cost went up ~ $5 per month. NOte I do not see any obvious links to this plan on the site.
NOTE your distance from the Central office and age of the copper lines could also be huge factors ... I am about 3 miles and the lines could be 20 + years old or more.
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
Similar Messages
-
Disconnects and Low download speed
We've had BT Broadband for over 10 years. We had a few problems at the start and had to stop using any of the telephone extensions when it was installed to get it working. Since then we've invested in numerous filters in an attempt to cure connection drops and bought an i-plate when the speed was suffering. Every so often, I get fed up with the time it takes me to deal with connection drops and ring the call centre. They are very sweet but all I get is a temporary solution at best and then it all goes poof again.
For the last year or two so resetting everything and waiting hasn't always been good enough to get a connection again. By accident, I found that if I made a telephone call, the broadband would come back again without me having to reset. This proved an expensive option until I discovered the quiet line test (for which I thank the helpful members here lol). My trouble is that its taking quite a long phone call to get the connection going now and it used to be worse when it rained but its now as bad if its sunny.
A possibly related issue is that our download speed has declined enormously over the years. I've not been able to watch the iPlayer since last year sometime and even YouTube pauses for ages every 10 seconds. i've had two Openreach engineers out recently and there is another fault report in progress atm. The trouble is, they don't seem to have made much difference so I'm despairing at the thought of another fruitless visit now.
My 'stats' are:
1. Best Effort Test: -provides background information.
Download Speed
0.47 Mbps
0 Mbps
0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.47 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.5 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.96 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.96Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:02:03
Downstream:
568.3 Kbps
Upstream:
1.062 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
25.6 dB / 6.1 dB
Line attenuation (Down/Up):
44.6 dB / 26.9 dB
Output power (Down/Up):
15.5 dBm / 12.2 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 185
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 1238
Error Seconds (Local/Remote):
59088 / 4962
I've been reading about resistance faults and wondered if our ancient telephone lines round here could be causing one? We're still on overhead lines I'm afraid and nearly 2km from the Batley exchange.Just a quick update this morning. I emailed the mods yesterday so I have hopes.
On the 'normal route' side, the phone call from BT techies that the call centre booked me in for between 8am and 10am didn't happen and there was nothing updated on the online fault progress report since the call centre folk updated it yesterday. I rang the call centre again to tell them it hadn't happened so they are in the loop and its been escalated again. Had to go through their standard script etc but, hey, I'm reconciled...
The router stats today are:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 01:09:50
Downstream:
574.3 Kbps
Upstream:
1.059 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
8.7 dB / 6.0 dB
Line attenuation (Down/Up):
44.5 dB / 26.8 dB
Output power (Down/Up):
16.7 dBm / 12.6 dBm
FEC Events (Down/Up):
71 / 109
CRC Events (Down/Up):
0 / 45
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 27
Error Seconds (Local/Remote):
8 / 33
The noise margin has changed (it was 6 dB when I looked at it first thing this morning in preparation for my phone call so I presume someone has adjusted it? The speed test is coming up with the same figures as before and I can't post it because I forgot to copy it and now I'm getting apache errors. -
DSL disconnects and low speed: Transceiver Statistics
So the technician changed my modem to an Actiontec GT784WN. I now have access to the transceiver statistics.
I've already had like 20 disconnections today and my speed -which can go up to 10000 kbps in the morning- dropped to 2000-4000 kbps. So I'm copy/pasting my stats here in case somebody can pinpoint a problem somewhere.
Connection : Status
Broadband:
CONNECTED
Internet Service Provider:
CONNECTED
PPP Parameter : Status
User Name:
N/A
PPP Type:
PPPoE
LCP State:
DOWN
IPCP State:
DOWN
Authentication Failures:
0
Session Time:
0 Days, 00H:00M:00S
Packets Sent:
N/A
Packets Received:
N/A
Broadband Parameter : Status
VPI:
0
VCI:
35
Broadband Mode Setting:
ADSL2+
Broadband Negotiated Mode:
ADSL2+
Connection Status:
CONNECTED
Downstream Speed:
4387 Kbps
Upstream Speed:
956 Kbps
Retrains:
6
Retrain Timer:
0 Days, 0H:0M:28S
ATM QoS class:
UBR
Near End CRC Errors Interleave:
4061
Near End CRC Errors Fastpath :
N/A
Far End CRC Errors Interleave :
91
Far End CRC Errors Fastpath :
N/A
30 Minute Near End CRC Interleave :
375
30 Minute Near End CRC Fastpath :
N/A
30 Minute Far End CRC Interleave :
0
30 Minute Far End CRC Fastpath :
N/A
Near End RS FEC Interleave :
0
Near End RS FEC Fastpath :
N/A
Far End RS FEC Interleave :
0
Far End RS FEC Fastpath :
N/A
30 Minute Near End FEC Interleave :
1998
30 Minute Near End FEC Fastpath :
N/A
30 Minute Far End FEC Interleave :
0
30 Minute Far End FEC Fastpath :
N/A
30 Minute Discarded Packets Downstream :
0
30 Minute Discarded Packets Upstream :
0
SNR Downstream :
5 dB
SNR Upstream :
9 dB
Attenuation Downstream :
47 dB
Attenuation Upstream :
26 dB
Power Downstream
19.5 dBm
Power Upstream
12.3 dBmSorry about not replying back sooner. Based on what I see here, you have a line that needs to be repaired by a field tech. Your attenuation is low in the morning hours when your connection is at a higher speed. As your connection degrades, your attenuation is going up while the speed goes down. That is typically the opposite, where a speed decrease causes the attenuation to also decrease a small amount.
Since you have big swings in speed, attenuation, and relative S/N margin, this is suggestive of a bad splice on the line.
If you have a landline with Verizon and you have static or other noise on the line, report that problem and do not mention anything about the DSL. If it's just with DSL, DSL Repair should be informed. Emphasise, and strongly emphasise that the solution is not to decrease your speed until that is concerned to be the final solution. A speed decrease won't fix this.
========
The first to bring me 1Gbps Fiber for $30/m wins! -
High SNR, frequent disconnects and under 15mbit sy...
I had Infinity 1 installed two weeks ago but the performance has been pretty bad.
I have the following problems:
1. I get disconnected at least twice a day and usually once every 2 hours or so.
2. My upload SNR margin seems to be stuck at 18+.
3. Even download SNR margin seems to vary a lot from about 5.8 to 8+.
4. About 25% of the time I sync at under 15mbit, which is meant to be the minimum for Infinity 1.
My current stats are below (they're about the best I've had):
5. VDSL uptime: 0 days, 10:18:11
6. Data rate: 797 / 15871
7. Maximum data rate: 1217 / 16023
8. Noise margin: 18.3 / 5.8
9. Line attenuation: 0.0 / 30.9
10. Signal attenuation: 0.0 / 25.1
Here's an example of how bad the frequent disconnects can be:
08:19:51, 20 Apr. ( 2680.210000) PPP LCP Send Termination Request [User request]
07:46:36, 20 Apr. ( 685.350000) PPP LCP Send Termination Request [User request]
07:44:16, 20 Apr. ( 545.210000) PPP LCP Send Termination Request [User request]
07:43:35, 20 Apr. ( 504.430000) PPP LCP Send Termination Request [User request]
07:42:37, 20 Apr. ( 446.020000) PPP LCP Send Termination Request [User request]
07:42:18, 20 Apr. ( 427.020000) PPP LCP Send Termination Request [User request]
07:42:09, 20 Apr. ( 418.260000) PPP LCP Send Termination Request [User request]
07:41:29, 20 Apr. ( 378.090000) PPP LCP Send Termination Request [User request]
07:41:09, 20 Apr. ( 358.110000) PPP LCP Send Termination Request [User request]
07:37:41, 20 Apr. ( 150.340000) PPP LCP Send Termination Request [User request]
07:34:37, 20 Apr. (439714.890000) PPP LCP Send Termination Request [User request]
07:31:20, 20 Apr. (439518.190000) PPP LCP Send Termination Request [User request]I had BT Infinity installed at the start of April and it has always disconnected multiple times per day.
Phone support said that "2-3 disconnects a day is normal" which I certainly hope is not true. Regardless, they said they'd monitor our line. Which is all they've been doing for 3 weeks.
Our disconnects are almost certainly related to wind and rain. It will disconnect within minutes of rain starting which suggests an above ground fault.
Some days are sunny with zero disconnects, but most have 2-15 disconnects a day.
Last Saturday a 2 hour long downpour resulted in disconnects every 3-4 minutes making Infinity unusable. Support said they'd continue to monitor our line...
Current stats:
6. Data rate: 797 / 13481
7. Maximum data rate: 1213 / 15585
8. Noise margin: 18.2 / 6.2
9. Line attenuation: 0.0 / 30.7
10. Signal attenuation: 0.0 / 24.9
Download results from the BT speed tester are under the 15mbit minumum. The upload is below even the low impacted estimate.
Download Speed (Mbps): 12.63
Upload Speed (Mpbs): 0.67
Ping Latency(ms): 39.63
What does it take for somebody to actually inspect the line instead of remote monitoring from India? -
DSL speed issue and bad customer service
I am having horrible issues with DSL speed and connectivity. I am constantly being kicked off the internet, or it runs so slow that it times out. I called Verizon because after a month of this issue, I've had enough. I attend online college, so this is a more than "I just can't surf Facebook". After speaking to the representative, I just was so frusrated I hung up on him. I am pursuing a degree in IT. I'm not stupid when it comes to working with computers. I have one laptop, and three smart phones that use the wi-fi, but very rarely are they ever all on at the same time. I do not have the laptop wired into the modem. I know that using a wireless connection will result in a slower speed than a wired one, but not drastically. My speed test results are constantly fluctuating, but they are typically low. I am subscribed to the High Speed Internet Enhanced plan. My last speed test showed a ping of 132, download of 1.05, and upload of .63 (screen shot saved). At this point, between the constant problems on the landline for years and now being told to "close web browsers and delete files to free up you HD" as a method of solving this issue, I am really fed up with Verizon and their service. My landline is only established for the DSL. If this issue can't be resolved I can find internet elsewhere.
exchange may be saturated... request that they check the dslam and possibly reroute you to a less busier one. i live in a rural town outside of dallas and went through issues similar to yours more often than not. after consistently hounding verizon to the point that my "issue" was esclated all the way up to corporate, the matter was somewhat resolved but i ask... did i really have to go that far to get things fixed? hope this bit of info helps.
-
I need help with the speed of AirPort Express and ATT DSL.
I just discovered this, and it seems to have solved issues with my Time Capsule.
Open AirPort Utility; select your AirPort Express and choose manual setup.
Click >Wireless
Change Radio Mode to 802.11a/n - 802.11b/g
Click >Wireless Network Options
Change Transmit Power to 50%
Check >Use interference robustness < This step is purely optional. It's worth a shot.
I've been noticing issues with performance of my Time Capsule for a while.
It really started with lack of good range, followed by lousy performance with my iPhone 4 and iPad 2. I was lucky to get 10% of what my speed really is (1.5 Mbps vs. 15.9 Mbps). My iMac was the only thing that seemed unaffected.
I attempted to setup a Sony Media Player (stay away from them- junk!) then a Roku XD in my bedroom only 20' down the hall from the Time Capsule (direct line of sight). Signal kept dropping and performance was lousy for both. I want another new Apple TV for the bedroom, but that TV doesn't have an HDMI port. I ended up running an ethernet cable down the hall... until this morning.
After some digging, I found a forum talking about WiFi performance for iPhones and stumbled upon something kinda basically unrelated, but gave me the idea to dig into AirPort Utility a bit deeper. Changing power to 50% didn't sound logical, but lowering output power was mentioned in the forum. AirPort Utility goes from 100% to 50% then lower. Nothing between 50% and 100%. I'll know more about range later today, but I have a feeling it may be mysteriously improved as well.
Hope it works out for you! -
Hub disconnecting and intermitten slow speeds sinc...
so as the title says, one minute the connection will be fine, then it will be really slow, and sometimes just disconnects completly and the orange light flashes on the hub for a while and then it goes back to blue...ive had this problem since before christmas and only had BT for 6 months...not a great first impression of this ISP!
can anyone help here please?16:16:05, 29 Dec.
(11739.380000) DSL is up
16:16:04, 29 Dec.
(11737.910000) DSL noise margin: 27.40 dB upstream, 9.00 dB downstream
16:16:03, 29 Dec.
(11737.000000) DSL line rate: 445 Kbps upstream, 17533 Kbps downstream
im connected directly via filter, there is only 1 socket in the flat. ive done the qiuet line test on a cordless phone, it seems quiet, maybe a tiny bit of static
BT speedtester results
FAQ
1. Best Effort Test:
Download Speed : 15.24 Mbps
2. Upstream Test:
Upload Speed : 0.38 Mbps
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information. -
The Apple Store indicates one update is available for my MacBook Pro OS X Maverick v10.9.2.But,the same is already shown as installed on 26 April thereitself at the bottom of the APP store.But,i remember it was not fully downloaded then and it was cancelled.The update is too big and due to low internet speeds here,we are finding difficult to download.Can it be downloaded in patches.How?
With Regards
S.ChandraShekharThe only thing you can do is pause the download. There is no way to divide it into pieces.
-
Hi
This is my first time to use CAN.
I have LabVIEW 2010 and LabVIEW FPGA
I have NI 3110 Dual-Core Industrial Controller with Windows OS, NI 9157, NI 9852 CAN Low Speed Module and NI 9853 CAN High Speed Module to be used to monitor the CAN messages from an ECU unit.
The connection is done as the following:
· The High speed CAN is connected to the NI-CAN 9853 (Port 0)
· The low speed CAN is connected to the NI-CAN 9852 (Port 0)
· The baud rate of the 9853 is 500kbps
· The baud rate of the 9852 is 50kbps
· Both modules are set to “Listen Only”
· “Module Clock” in both modules is set to 20MHz
· CAN networks are 29-bit and 11-bit.
My consideration is to read all the messages from both modules without losing any message. Below is a picture from the block diagram on the FPGA target, is this the best way to read CAN messages from both modules? Also, could you please suggest what is the best way to read the messages on Host vi?
Unfortunately, I do not have the module right now to do some test, so that I cannot get the iteration time (“CAN Low Speed Loop” and “CAN High Speed Loop” show in the picture below), could you please tell how to calculate the iteration time needed for each loop depending on the above information.The way that you have proposed to use the CAN module to monitor the BUS is a bad idea. We have a prebuilt driver that will do most of this work for you. You will need to download and install the NI-CAN 2.7.3 and then you will be able to use the example finder. In the example finder look for.
The example finder is accessed through the Help menu.
Jacob K || Applications Engineer || National Instruments -
Frequent disconnect using peap wpa2 with aes and tkip
I got frequent disconnect for the users on wireless using peap wpa2 with aes and tkip.
My network is setup with :
-Wireless controller 4404
-ACS 4.0
-28 access point 1131g
-Peap authentication with active directory windows 2003
-windows xp - mschap2 with aes- tkip
when i check only aes on the wireless controller 4404 the network user are able work in a stable conditionThis might similar to the bug where Wireless phones dont associate if WPA2 is configured with both AES/TKIP. In this case try to upgrade the controller.
-
Sync lr and lr mobil without creative cloud? Speed up with very low internet speed in China?
Sync lr and lr mobil without creative cloud? Speed up with very low internet speed in China?
The Internet is the only way to synchronize Lightroom and Lightroom Mobile. It's unfortunate that you have a slow Internet connection.
-
WRT400N - frequent disconnects on Windows 7 Enterprise
I work from home for a software company, so I'm constantly online transferring data and talking to customers via Skype & a Cisco IP Phone. I've got my work laptop PC (running Win7 Enterprise) connected to the WRT400N using a LAN cable (wireless is for a MacBook Pro my wife uses). The WRT400N is updated to the latest firmware.
The problem I'm having is that I'm getting disconnected throughout the day, and nothing short of power cycling the wireless router is fixing the problem. I've tried disabling and re-enabling the LAN adapter, ipconfig /release and /renew, and rebooting the laptop. It seems that each time, I am forced to power cycle the router to restore connectivity.
I used to use the wireless adapter on the laptop, but due to frequent disconnects I moved the router to sit directly next to my laptop and just hooked up the LAN cable. I discovered that my Comcast modem was actually dropping connectivity so I had them swap it out for an updated model and since then I can see that it's staying connected (and yes, I'll admit I'm doing the n00b test of watching the LEDs to see if they're blinking off whenever I lose connectivity now). As I type this I have actually switched back to using the wireless adapter which hasn't disconnected in the past 6 hours (a record).
Long-winded so I apologize. I really would like to resolve this issue somehow but I'm not a network expert by any means and I've exhausted my limited ability to troubleshoot.Try to follow the below mentioned settings and then check.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter. Leave Username blank & in Password use admin in lower case.
Click on the Wireless tab
Here select manual configuration...Wireless Network mode should be mixed.
Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbors network.
Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WPA2, For Encryption, select TKIP...For Passphrase input your desired WPA2 Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone and remember the key.
NOTE : Passphrase should be equal to or more that 8 characters...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings. -
Very low Upload Speed. How can I increase this?
Hi there, new to the forums with my post.
I'm a frequent online gamer and have the Bt unlimited package as a result. However over the past month I've been experiencing high latency spikes or just high latency in general upward of 1000ms. Naturally this makes any form of gaming impossible. During this past month I've conducted many speed tests and only recently discovered that my upload speeds are ridiculously low, ranging from 0.02mbps to a maximum of 0.06mbps. I believe this is what is causing my lag issues.
My question is. What can I do to resolve this and raise my upload speed to an acceptable standard?
ADSL line status
Connection information
Line state
Connected
Connection time
2 days, 7:33:35
Downstream
4,544 Kbps
Upstream
77 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
10.9 dB / 9.0 dB
Line attenuation (Down/Up)
46.0 dB / 31.6 dB
Output power (Down/Up)
0.0 dBm / 12.6 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
2426 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
1945Ok, heres the latest. Been on the phone to BT for the past few days. Theyve done various line tests/resets and have recently sent us a new homehub3. However our problem is now worse? Heres the latest speedtest.
FAQ
1. Best Effort Test: -provides background information.
Download Speed
1.11 Mbps
0 Kbps
4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.11 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 4.01 Mbps
2. Upstream Test: -provides background information.
Upload Speed
44 Kbps
0 Kbps
832 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 44Kbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
Also, when I use www.speedtester.net it thinks i'm in gloucester when i live in south west scotland. Think this may have something to it? -
HH5 / Infinity 2 - Frequent disconnects
Hi,
I had infinity installed back in October, and things were ticking over quite happily at first. In the last 6-8 weeks, I have been getting fairly frequent disconnects, averaging 2-3 a day, but peaking at 6-10 in a single day at its worst. From within the house, the HH looks to go offline for about 15 secs, then come back up and my connection to the internet is restored. As I work from home, this can often be more than a trivial annoyance, especially if I am working on a remote system or talking to a customer.
I cannot see any obvious cause from here. There is no apparent noise on the line, no odd devices plugged in or anything else which I think would explain this. I have included some information below which might be of use to people more knowledgeable than me. If more information is needed, just say.
Any thoughts gratly appreciated,
Thanks,
Rich
===
From HH Helpdesk:
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ42355114
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 14/10/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
0 days, 02:05:06
6. Data rate:
19999 / 52442
7. Maximum data rate:
22180 / 51340
8. Noise margin:
6.9 / 6.2
9. Line attenuation:
0.0 / 16.5
10. Signal attenuation:
0.0 / 16.5
11. Data sent/received:
67.6 MB / 35.3 MB
12. Broadband username:
[email protected]
13. BT Wi-fi:
Yes
From http://www.dslchecker.bt.com/:
The following is from a ping polling tool running from a machine connected directly to the HH. It is set to ping google DNS 8.8.8.8 on a 1s frequency (sorry Google, but figured you could handle the extra load). The red block shows packet loss, lasting for 15s. At the same time, the HH also became unpingable, also reporting 100% packet loss. This is exactly the same behaviour I see each time.Looks like the dlm as intervened and the speeds capped around that 54meg level.
Personnally I'd raise a fault & see if the line checks come back with anything that might need an openreach visit.
https://www.bt.com/consumerFaultTracking/public/faults/reporting.do?pageId=21
Also check if there is anything up locally with openreach's new checker tool.
http://www.homeandwork.openreach.co.uk/problems-with-your-phone-or-broadband/search.aspx
If the test come back with no fault found, then possibly research using a openreach modem with the hh5 or get a 3rd party non-bt all-in-one. These are the two main fixes people use on here.
You've probably noticed a few of simular threads about HH5 disconnects. For what ever reason the hh5 can be great on some lines but very very mischievous on others (including mine).
The Openreach modems do seem to calm things down and with being bt based everying just works including the tv box thingy with troublesome mulicasting suff. -
WRT54G V7 Frequent Disconnections
I've read alot about frequent disconnections using wireless routers but i've tried all sorts of different settings and find it disappointing that the wireless router (WRT54G V7) won't 'keep alive' the connection when it should.
I'm on a WinXP Pro SP2 workstation (AMD + Epox if it matters) on a built-in LAN adapter using Linksys WRT54G V7. Using my DSL directly, Windows automatically redials if I don't have a connection and will keep trying for as many times I have in configured.
When I started using Linksys Wireless router, Windows no longer prompts for login to the DSL (PPPoE) whenever I lose the connection. I don't know why. I Linksys configured to 'keep alive' for 30 secs and I've tried the following with no improvments to my situation:
- enabling/disabling the DHCP Server
- manually entering DNS 1, DNS 2
- MTU is auto
- Tried configuring both Mixed/G-only
- all other options are default to enable my laptop on wireless
Does anyone know what I can do to force Linksys to check if there is a live connection, and redial if there isn't? What's annoying is that I have to restart my workstation to get the connection back. I've tried manually disconnecting through the Linksys admin console but when IE starts returning the message 'page cannot be found' then everything is disconnected.
I've only had the router for less than a month (got it as a present for myself) and I got was disconnections. Again, if I plug the DSL directly, whenever I don't have a connection for some reason, it will automatically redial and I'm connected again. Linksys WRT54G V7 doesn't do that.
Help!Hi...
Try reseting and reconfiguring the router. Also set it up as keep alive specify the redial period. Change the MTU setting of the router to manual and specify the value as 1300. Also the PPPoE connection on the computer should be disabled when router is dialing.
Maybe you are looking for
-
I'm looking for a good shopping app, calendar, to-do lists and notes all in one app but can't seem to find one that does all of these well. Anybody have any suggestions? iPhone 4
-
Trying to install 64 bit premier elements on win7 64 bit. never works
trying to install 64 bit premier elements on win7 64 bit. never works
-
Urgent: Error ORA-01555 "snapshot too old rollback segment too small"
I get this error when I do a "SELECT" on a few very large tables for a report. Isn't there a way out? Our DBA says our rollback segment size cannot be increased anymore. All I care of is the SELECT statement to finish executing. It is okay for me to
-
Make a jar in windows 2000 or One studio
Hi, I am trying to make a simple jar file using ONE studio from sun but I'm not too sure how to. When I use the Jar recipe thing in ONE, I can't execute it as it sais "cannot find main-class manifest attribute" Anyone know how to do this either in ON
-
I can't open Firefox.