G'day, my name is allysa and I'm only 13 y/. I have a really big problem to my iPod, my home button doesn't work so I can't go back to any application everytime I want, what should I do ? Please help me
G'day My name is allysa and I'm only 13 year old, I have a really big problem at my iPod touch. I'm really worried about my iPod touch home button doesn't work I'm not sure why is it broken,I never drop it or put water on it. Please apple support community please help me. I bought my iPod touch 2 years ago.
Hi,
You can use the alternative called assistive touch to enable assistive touch go to settings>general>Accessibility>scroll down to the bottom of the page and enable assistive touch a white dot at the bottom right of your screen will appear press the white dot and you will see the home button
Hope this helps
N.B. book an appointment with an apple genius although they will charge you if you get your iPod fixed by their repair services due to your warranty expiring
Similar Messages
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I got my iPod about a year ago and now the home buttOn won't work so every time I try to go back to the home
Screen I have to power off and turn back on and what can I do to fix it and what can apple do to fix it and how much will it cost also the home button is stuck for example the button doesn't "click" when I press itTry:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
Make an appointment at the Genius Bar of an Apple store and see/her what they say. The may have a quick fix. Otherwise they will exchange it for a refurbished one for this price.
Apple - Support - iPod - Repair pricing
You can also try using the Assistive Touch Accesibilty feature if you have iOS 5.. See chapter 30 of the Users Guide
iPod touch User Guide (For iOS 5.0 Software) -
my iphone 4s 16G keeps restarting i cant back it up or anything else because it keeps restarting please help
Thank you for your reply.
My iTunes is up-to-date.
There is no number, just said "an error occured".
There's no problem on iCloud back up, only take long time.
I have tried this and re-downloaded iTunes, both didn't work.
I have decided to give it all up. From now on I will never keep any important data on my phone. I prefer old-fashioned one better because I like to be independent. Technology is too complicated to understand. Too much headache. Thanks anyway. Goodbye! -
I was restoring my iTouch and accidentally unplugged it and now it is stuck at the logo and loading bar under it. I can't go into DFU because the home button doesn't work. How can I fix it?
- See if placing the iPod in recovery mode with this program will allow a restore.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next let the battery fully drain. After charging for at least an hour try again. -
i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me
I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??
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i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
How much will Apple charge me to have my Ipod Touch 4g fixed? It won't turn on anymore more because I think the battery is probably bad, and the home button doesn't work either... its not under any warrenty either.
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/
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my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.
I should mention, it was on low power as I was using it.
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i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
What should u do, if my home button doesn't work anymore?
Hey,
I have a problem.
My home button doesn't work.
do i have to go to the apple store?
or can i send my ipod touch in.Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My iPhone4 got wet. And now the home button doesn't work.
Today it was raining and my iPhone4,which was in my pocket, got wet. And now the home button doesn't work. What should i do to fix it?
I would place the iPhone in a big bowl of white rice, rather than in a baggie. That's what my brother did with his iPod touch that got wet, and it fixed it. The iPod touch works perfectly fine now, and the bowl is better because while the rice soaks up any wetness or condensation, the openness of the bowl gives way for evaporation.
A good idea would also be to take out your SIM card, if at all possible. Put it back in when you're ready. -
Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?
Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.
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I'm using OS 10.6.8 and Mail 4.5. When I receive mails with attachments which are visible the save button doesn't work. And some contacts occasionally have problems opening files sent by me using Mail too. This was never a problem on pre-Intel Mac. A real Mac **** up ! Any ideas ?
Can you drag and drop the attachments visible in the email to the Desktop OK or does that fail ?
Re the sending: Are these recipients on Mac's or PC's as the file type could be an issue, if on Mac's then try setting the Mail Preferences Composing setting to Plain Text not Rich Text and see if that improves things. -
Sleep and Home button doesn't work to restart, anything else to try?
Sleep and Home button doesn't work to restart, anything else to try?
You don't need to start another discussion about the same issue.
In order to continue along in a discussion just reply to anyone in the thread that you want to reply to. Do you see that word Reply - in the lower right corner of your description area where your text appears? When someone replies to you, you reply to them by clicking or tapping on Reply - in the post that the responder sent to you.
Start here for more help.
iPhone, iPad or iPod touch: Not responding or does not turn on
Pay attention to the very end of the support article about restoring the iPad. And by the way ... The battery does have a charge in it doesn't it?
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