Generated WebHelp project title

I am using Rh7. When I generate my primary layout the browser window has a title which is the name of my original project reflected as revision (e.g., Project Alpha 1). I am working on a new release and have made a copy of my project as a baseline but cannot figure out how to change the title reflected in the browser page. Any help would be appreciated.
Dave

Hi there
Try File > Project Settings...
Cheers... Rick
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Similar Messages

RoboHelp 8 - Webhelp Project - Title Mismatch

How do you change the title on the frame of a webhelp project to match the title on the compiled project? The first screenshot shows the correct title, Order Entry Form.
The second screenshot is incorrect = RH Styles Development. I have deleted all references to RH Styles Dev in my project, but it still appears on the version copied to our server.
Any ideas on how to change it to the correct title in the first screenshot?
Thanks!

Hi there
Try clicking File > Project Settings > General tab and change the Project Title field.
Then generate the output again and test.
Cheers... Rick

Can I customize the browser tab text - set to Project Title by default

Hello there,
I am using RH 7.03, generating WebHelp
I am creating branded Help and would like to customize the name that displays on the browser tab. It is set via the Project Title property in Project Settings. Can this be changed dynamically via an ssl?
Many thanks.
Pat

Hi Pat
To expound on what Colum offered, that setting will only have any effect under one of a couple of conditions.
You are working with Context Sensitive Help and are using Map IDs and the WebHelp API to establish the linking.
You are working with WebHelp or FlashHelp Pro output.
Aside from either of those conditions, the Window you were pointed to will be simply ignored.
Cheers... Rick
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Generated WebHelp bold formatting issue

Hi
I have a problem with formatting that is breaking inconsistently when I generate my project.
The formatting of my stylesheet:
An example of a section of content: "Planning and preparation"and "Training" = Heading 6. the rest of the bulleted text is a multi-level list style based on Normal
The HTML (I included a section of code above the problem section to show that it is not different):
The generated output:
I cannot see why the section below the <h6> Planning and preparation is in bold!! It is also not consistent. In another similar topic with the same layout, the text below the H6 is not bold.
Can anyone help?

Hi Jared
I am generating WebHelp only. It isn't only this topic. It seems to only happen to Normal text after using Heading 6. But it doesn't happen everywhere where Normal text is followed by H6. I have various similar topics and it only happens to some of them.
HTML code:
<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta name="template" content="Pragma.htt" />
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="OriginalFile" content="6. Warehousing.docx" />
<meta name="generator" content="Adobe RoboHelp 10" />
<title>6.1.15 Train WHS resources</title>
<link rel="stylesheet" href="..\default.css" type="text/css" />
</head>
<body>
<h3>6.1.15 Train WHS resources</h3>
<h5>Purpose</h5>
<p>Ensure that the learners:</p>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">understand and comply
with the principles of the WHS business process at the client before it
goes live</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">are fully compliant
with the client’s documented standards and procedures.</p><?rh-list_end ?>
<h5>Responsible role</h5>
<p>Project engineer</p>
<h5>Target audience</h5>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Client resources
involved in the WHS process, eg data capturers, operators, artisans, technicians,
foremen and supervisors (who may be contractors).</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Client’s warehouse
personnel staff</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">ACC staff for an
ACC@Client or a Service Support Centre</p><?rh-list_end ?>
<h5>Best practices</h5>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Ensure that the training
is interactive and that learners are fairly assessed.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">The learners must
be able to perform the tasks covered in the assessment.</p><?rh-list_end ?>
<h5>Inputs</h5>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">WHS training material</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">WHS training assessment</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Guidelines for trainers</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Training Attendance
Form (customised)</p><?rh-list_end ?>
<h5>Tasks</h5>
<h6>Planning and preparation</h6>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Review the training
guidelines.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Print the customised
WHS training material as a handout for the learners.</p><?rh-list_end ?>
<h6>Training</h6>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">The learners complete
the Training Attendance Form.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" style="list-style: rh-list; list-style: rh-list;" ?><p
style="text-indent: -0.5cm; margin-left: 0.5cm;">Train the learners
in:</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">5S principles</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">warehouse
layout</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">coding
and binning of MRO items</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">stocktaking</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">On Key
functionality, if applicable</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" level="2" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 1cm;">all WHS
procedures documented in the Standards Manual.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Assess
the learners to ensure that they understand the WHS processes and are
competent in using the tools involved.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Present
a certificate to each learner who passed the assessment.</p><?rh-list_end ?>
<h5>Deliverables</h5>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Client
and ACC resources are competent in the WHS standards and procedures.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Populated
Training Attendance Form.</p><?rh-list_end ?>
<?rh-list_start class="Bullet_Multilevel" mc="1" ic="1" style="list-style: rh-list;
     list-style: rh-list;" ?><p style="text-indent: -0.5cm;
            margin-left: 0.5cm;">Results
from the learner assessment.</p><?rh-list_end ?>
</body>
</html>
Stylesheet:
/*Created with Adobe RoboHelp 10.*/
body {
font-family: Arial;
background-color: #ffffff;
font-size: 10.0pt;
margin-top: 0pt;
/* PHeading 1-4 */
h1 {
font-weight: bold;
color: #35365b;
margin-top: 22pt;
margin-bottom: 0pt;
page-break-after: avoid;
font-size: 18pt;
x-next-class: ;
x-next-type: p;
h2 {
font-weight: bold;
font-size: 14.0pt;
margin-top: 22pt;
margin-bottom: 0pt;
page-break-after: avoid;
color: #35365b;
x-next-class: ;
x-next-type: p;
h3 {
font-weight: bold;
font-size: 12.0pt;
margin-top: 20pt;
margin-bottom: 0pt;
page-break-after: avoid;
color: #35365b;
x-next-class: ;
x-next-type: p;
h4 {
font-weight: bold;
font-size: 11.0pt;
color: #35365b;
margin-top: 16pt;
margin-bottom: 0pt;
x-next-class: ;
x-next-type: p;
page-break-after: avoid;
/* PLabel */
h5 {
margin-top: 14pt;
margin-left: 0cm;
font-weight: bold;
font-size: 11.0pt;
margin-top: 14pt;
margin-bottom: 0pt;
page-break-after: avoid;
color: #a7a9ac;
x-next-class: ;
x-next-type: p;
page-break-after: avoid;
/* PText Bold */
h6 {
font-size: 10pt;
margin-left: 0cm;
margin-top: 12pt;
margin-bottom: 0pt;
margin-right: 0cm;
font-weight: bold;
x-next-class: ;
x-next-type: p;
page-break-after: avoid;
/* PText */
p {
font-size: 10pt;
margin-left: 0cm;
margin-top: 6pt;
margin-bottom: 0pt;
margin-right: 0cm;
p.TOC {
margin-top: 2pt;
margin-bottom: 2pt;
margin-left: 0cm;
p.Preamble {
font-size: 10pt;
margin-top: 6pt;
margin-bottom: 0pt;
margin-right: 0cm;
margin-left: 0cm;
color: #a7a9ac;
font-style: italic;
p.Image {
font-size: 10pt;
margin-top: 6pt;
margin-bottom: 0pt;
margin-right: 0cm;
margin-left: 1cm;
a {
display: inline "text-decoration:" underline;
a.popupspot {
color: #733f49;
A:link {
color: #733f49;
text-decoration: underline;
A:visited {
color: #733f49;
text-decoration: underline;
A:hover {
color: #733f49;
A:active {
color: #733f49;
text-decoration: underline;
a.expandspot {
color: #733f49;
cursor: hand;
font-style: italic;
text-decoration: none;
span.expandtext {
font-style: italic;
font-weight: normal;
color: #733f49;
a.dropspot {
cursor: hand;
color: #733f49;
font-style: italic;
text-decoration: none;
a.glossterm {
color: #733f49;
cursor: hand;
font-style: italic;
text-decoration: none;
span.glosstext {
font-style: italic;
font-weight: normal;
color: #733f49;
/* List styles */
ol {
margin-left: 0.5cm;
margin-top: 0pt;
margin-bottom: 0px;
margin-right: 0cm;
ul {
margin-left: 0.5cm;
margin-top: 0pt;
margin-bottom: 0px;
margin-right: 0cm;
list-style: disc;
li {
margin-top: 6pt;
a.breadcrumbs {
color: #733f49;
display: inline;
font-size: 8pt;
rh-list.Heading_Numbered {
x-lvl-1-p-tag: h1;
x-lvl-1-format: "<x>.";
x-lvl-1-margin: 20px;
x-lvl-1-text-indent: -20px;
x-lvl-2-p-tag: h2;
x-lvl-2-format: "<1>.<x>";
x-lvl-2-type: decimal;
x-lvl-2-margin: 30px;
x-lvl-2-text-indent: -30px;
x-lvl-3-p-tag: h3;
x-lvl-3-format: "<1>.<2>.<x>";
x-lvl-3-type: decimal;
x-lvl-3-margin: 40px;
x-lvl-3-text-indent: -40px;
x-lvl-4-p-tag: h4;
x-lvl-4-format: "<1>.<2>.<3>.<x>";
x-lvl-4-type: decimal;
x-lvl-4-margin: 50px;
x-lvl-4-text-indent: -50px;
x-lvl-5-p-tag: h5;
x-lvl-5-format: "<1>.<2>.<3>.<4>.<x>";
x-lvl-5-type: decimal;
x-lvl-5-margin: 60px;
x-lvl-5-text-indent: -60px;
x-level-count: 5;
rh-list.Bullet_Multilevel {
x-lvl-1-type: disc;
x-lvl-1-format: "<x>";
x-lvl-1-margin: 0.5cm;
x-lvl-1-text-indent: -0.5cm;
x-lvl-1-p-tag: p;
x-lvl-2-type: disc;
x-lvl-2-format: "<x>";
x-lvl-2-margin: 1cm;
x-lvl-2-text-indent: -0.5cm;
x-lvl-2-p-tag: p;
x-lvl-3-type: disc;
x-lvl-3-format: "<x>";
x-lvl-3-margin: 1.5cm;
x-lvl-3-text-indent: -0.5cm;
x-lvl-3-p-tag: p;
x-lvl-4-type: disc;
x-lvl-4-format: "<x>";
x-lvl-4-margin: 2cm;
x-lvl-4-text-indent: -0.5cm;
x-lvl-4-p-tag: p;
x-level-count: 4;
table.Table_Normal {
padding: 0px;
x-border-spacing: 0px;
x-row-pat-1: 1;
x-row-pat-1-name: t1Row;
x-row-pat-count: 2;
x-row-pat-2: 1;
x-row-pat-2-name: t2Row;
x-1st-row: 1;
x-1st-row-name: t1st;
x-last-col: 1;
x-last-col-name: last;
border-left-style: Solid;
border-left-width: 1px;
border-left-color: #a7a9ac;
border-top-style: Solid;
border-top-width: 1px;
border-top-color: #a7a9ac;
font-size: 10pt;
vertical-align: top;
margin-top: 6pt;
margin-left: 1cm;
margin-right: 0cm;
margin-bottom: 12pt;
table.Table_Normal td {
padding-left: 10px;
padding-right: 10px;
padding-top: 0px;
padding-bottom: 4px;
vertical-align: top;
p-class: p;
table.Table_Normal tr.t1st td {
font-weight: bold;
padding-top: 10px;
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;
border-bottom-style: Solid;
border-bottom-width: 1px;
border-bottom-color: #a7a9ac;
vertical-align: top;
table.Table_Normal tr.t1Row td {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;
border-bottom-style: Solid;
border-bottom-width: 1px;
border-bottom-color: #a7a9ac;
table.Table_Normal tr.t2Row td {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;
border-bottom-style: Solid;
border-bottom-width: 1px;
border-bottom-color: #a7a9ac;
table.Table_Normal tr.t1st td.last {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;
table.Table_Normal tr.t1st td:last-child {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;
table.Table_Normal tr.t1Row td.last {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;
table.Table_Normal tr.t2Row td.last {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #a7a9ac;

Toolbar buttons work in preview, not in generated webhelp

I'm using RH 8.0.2 to generate webhelp.
I took advantage of a few snippets from Peter Grainge's site and have 3 new toolbar buttons for my project:
Here's where I need help.
1. Report an Issue links to a sharepoint site on our network. The link works fine, but displays inside the topic frame. What is the proper Inline JavaScript to open the sharepoint page in a new window? For ease of reply, say the link is http://www.mysite.com/issues/default.aspx
2. Send link by Email sometimes creates a draft email when I click it in the preview pane, but I haven't figured out the reproducible conditions. It doesn't seem to work in the generated files however. A similar issue seems to occur for the Copy Link to Clipboard button - sometimes works in preview, but not in generated webhelp.
Notes:
The Javascript I used for Send Link by Email, from Grainge's snippet 39, is:
window.location=('mailto:[email protected]?Subject=Useful Information&body=This page might be useful to you: ' + window.parent.frames[1].frames[1].document.title +' ' + escape(window.parent.frames[1].frames[1].document.location))
Note, this script throws an error as you preview, 'window.parent.frames.1.frames.1.document is null or not an object.
The Javascript I used for Copy Link to Clipboard, from Grainge's snippet 114, is:
function CopyURL()
var myHerf=parent.frames[1].bsscright.location;
var title=parent.frames[1].bsscright.document.title;
if(window.clipboardData)
var tempCurLink=title + "\n" + myHerf;
var ok=window.clipboardData.setData('Text',tempCurLink);
alert("Press Ctrl + V to Paste the link in your email");
Any help appreciated!

Hi there
When you visited the page where you downloaded, I'm guessing you failed to also take a look at the link on the page designed to help with this?
Cheers... Rick
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RoboHelp eBooks

Search doesn't work in generated WebHelp

I am using RoboHelp10 as part of TCS4.
If I generate Microsoft HTML Help, the .chm file produced has perfect search capability. However, if I generate WebHelp, no matter what I search for, nothing is found. (Obviously I'm searching for words which I know exist. Even a search for "the" results in the usual "No topics found".)
I don't think it should matter at all, given that HTML Help has a working search, but my project has been created from DITA using DITA2Go. I then import the .hhp file into RoboHelp and generate. The reason for going through DITA2Go rather than processing my ditamap directly in RoboHelp is that the .xml files contain context-sensitive help elements which are ignored by RoboHelp when processing the ditamap. Everything works great with this method except that search isn't working.
I would be very grateful for any suggestions about what could be going wrong here.
Thank you in advance!
Heather

Well, I guess I'll reply to let everyone know that this has not been resolved, but I have found a different and better methodology. I have been able to import my ditamap directly into RoboHelp which uses the DITA Open Toolkit in the background. The reason I didn't do that before was that I needed access to my context-sensitive help elements. I have since discovered that I can create an alias text file myself instead of relying on DITA2Go to create it for me. It's a pain to create, but once it's done I can reuse it everytime I import my ditamap into RH by copying it into the project folder. I can then continue using RH as usual and the CSH works from our application.
So in summary - I don't know why search wasn't created before. However, if you want CSH using DITA and RH, there is another option.

RH-generated WebHelp doesn't display some CSS styles

I've worked with RH for a while, including creating other WebHelp projects in RH that have been deployed without any problem. On my current RH9 project, however, some of the CSS styles are not being applied after the project output is moved to a network directory. When I open the project output on my Desktop, the styles all render correctly.
The styles in question aren't especially unusual:
DIV.text {
          width: 640px;
          padding-left: 25px;
          padding-right: 25px;
          padding-bottom: 25px;
          margin-left: auto;
          margin-right: auto;
          background-color: #EDEBDE;
P.footer {
          text-align: center;
          font-size: 8pt;
          line-height: 25%;
          color: #A13619;
The kicker is that some of the styles ARE being applied (e.g., background image), while the 2 styles above are NOT being applied.
Some of the things I've already tried include:
- creating a new copy of the CSS file
- making sure the correct stylesheet is referenced in the HTML files
- making sure the correct stylesheet is referenced in the MasterPage
- making sure the correct CSS type is specified in the HTML files
- adding "!important" to the styles that aren't being applied
Has anyone seen / resolved issues like this before?
Thanks!

Solution:
My supervisor and I huddled on the problem and eventually found these discussions:
http://stackoverflow.com/questions/4966952/ie-not-rendering-css-properly-when-the-site-is- located-at-networkdrive
http://stackoverflow.com/questions/167657/will-targeting-ie8-with-conditional-comments-wor k#answer-168131
I opened the IE Tools > Developer Tools panel, and used the Browser Mode settings to check the variations (IE7, IE8, and IE8 Compatibility). IE8 displayed all DIVs correctly, while the other two apparently severed the CSS file from the HTM file.
I had to do a mass find/replace, pasting another meta tag below the RH generated compatibility check:
<meta http-equiv="X-UA-Compatible" content="IE=8" />
And there was much rejoicing.
As an aside, the new meta tag did not work when I tried to apply it to the Master Page....which makes sense, I guess.

Generated Webhelp Navigation Book Links fail

Robohelp HTML 9.0.1.232
Word 2010
WebHelp - custom template
Each time i generate a project with two linked word files, book links randomly fail. There is no pattern as to which book link will fail on each generation. Sometimes one fails, sometimes more than one.
By fail, i mean clicking the book link does not activate the page.
Any ideas why this might be happening?
TIA
Rob

Hello again
While it certainly wouldn't hurt to clear the CPD file, I'd be surprised to discover it makes any real difference.
Question here. This one is a huge "gotcha" with mixing Word and RoboHelp this way. Do any of your Headings (which should end up being converted to individual topics) have any odd characters?
Note that when I say "Odd Characters" I mean any character other than A-Z, a-z, the underscore ( _ ) or 0-9. Quotes count as an odd character as do things like the shifted numbers ( !@#$%^&*()+ ). If so, I'm going to say that this is where your issue lies. While it's fine to use those characters in Word, they may wreak havoc when used as a file name.
Cheers... Rick
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Need to disable script or ActiveX control in WebHelp project

Two of our WebHelp projects display the following two
messages prior to loading the first page:
1) "To help protect your security, Internet Explorer has
restricted this file form showing active content that could access
your computer. Click here for options."
2) "It seems javascript is disabled in your browser, please
enable it abd reload again, or click here to view without
javascript."
I don't know my way around well enough in RoboHelp to solve
these problems. I've read that you can disable the ActiveX issue
through options in the Windows Control Panel, but that is not a
valid resolution for these customers, as that will pose security
vulnerabilities. Not sure either about how to enable javascript, as
indicated in the second message.
Obviously there is something in these WebHelp projects that
cause these messages to display. I want to address the issues at
the project level - not the OS level. Is there a way to search a
WebHelp project foe embedded ActiveX controls and java scripts that
may cause these messages, and then figure out a way to change this
behavior?
I am using RoboHelp HTML, version 5.0.2, build 801, and
generating the primary layout as WebHelp. I've played with the
Preferrred Format options when I generate the project, but nothing
has solved the problem yet.
Any suggestions? Help! This novice is stumped.

It's because you are viewing the help locally. Your users
will be viewing it from a server so they will not have this issue.
To fix it to help you work, see Snippet 19 on my site.

RoboHelp 9 Stops While Generating WebHelp

The topic above pretty much describes the situation. Numerous attempts bring the same results. It stops at this point and goes no further.
Any thoughts?
Robohelp 9
Generating WebHelp. Issue not encountered before now.
Thanks.
Holly

I’m assisting an editor/author/publisher in my office who is relatively new to RoboHelp. I had hoped this was a simple fix.
I asked what changes have been made since the last time she published successfully. Most of her topics link to exterior pdfs. She said a ton.
I’ll go to her desk and try a sample project.
Thanks for the validation of what I suspected has to be done.

RH7 Error: Failed to read from log... Failed to generate WebHelp Pro

Installed RH9 trial on Windows XP PC. Then, generated an existing project using RH7 to a new C: drive directory location on the PC using the same name. Renamed the project files in that C:drive directory to a test name and opened the project's .xpj file in RH9. It converted cleanly.
Now, when I go to generate the RH7 original project from the original server directory, I receive:
Error: Failed to read from log (file name) .log.... Internal error encountered, Failed to generate WebHelp Pro.
Does the log file keep track of the previous generation (time stamp,etc), since this RH7 generation has a skip in it for the one generated to the C:drive? I've compared the log files from each run (.txt files) and don't see a difference. I even copied the log file from the C:drive run to the Server directory. No luck. Any ideas?

Hi John,
Thanks for the prompt response. I am trying to evaluate RH9 / RH Server 9.
When I generate RH7 projects, I’ve always put the server (RH7 Server) directory reference in the ‘Output Folder and Start Page’ field. This directory reference is where the compiled output ends up right? In my case, it’s in that field as:
PBSrobohelp\D$\RoboHelp <file:///
PBSrobohelp\D$\RoboHelp> Web Files\PBS Unit Processes Manual. I’m not aware of a C:Drive local copy of the files. Doesn’t it go out to the server output for the .log file in question?
For the test, I took an existing project in RH7 and replaced this server reference with a C:Drive local hard drive directory reference and ran the output to it. Then I went to the C:Drive directory and changed the project name, because there doesn’t appear to be a way to do a ‘save as’ on a project – RH7 wants to keep that name badly. I then, shutdown RH7 and started RH9. I opened the .xpj file from the new test project copy. It recognized that it was from an older release and it converted the test copy to RH9. It converted cleanly with about 2 inconsequential document warnings but did not create a TOC. I looked it over and saved it in RH9 – it was already my test name.
The original RH7 project opens fine in RH7 and the Test RH9 project opens fine in RH9. So I think I have a good test copy. It’s just that when I point the RH7 original to the Server Output folder (which has its files) it gets the error on generation.
We are evaluating RH Server 9 but I haven’t attempted to publish anything to it yet. I’ve stayed purely on my desktop.
Hope this clears it up.
Jim
Jim Dages
Business Professional Technician III
University of Colorado, Payroll & Benefit Services
1800 Grant St, Suite 400
Denver, CO 80203
t. 303-860-4230
f. 303-860-4299
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RH8 "Kindly generate WebHelp SSL layout" Eclipse script error message

I give. It seemed to offer help, of the kindly sort, but in fact it ends the process without doing its job of producing Eclipse help.
Searching the Help for this error message gives no clue. "WebHelp SSL layout" returns no help results.
Here was my process: Word import to RH8, generate WebHelp, then run RH8 Tools>Scripts>EclipseHelp
I notice there is a WebHelp.ssl file in my project directory.
Are the scripts still in Alpha state... the script appears to be eHlpDhtm.js, I tried to edit it in RH8 but got another error, "navigator undefined".
Any ideas, before I go back to Dreamweaver.... ?
thanks, -Dee

How to create Eclipse Help from RoboHelp 8.
1.    Go to Tools->Options: Check flag “Convert RoboHelp edited topics to HTML”
2.    Create an empty directory say "MyHelpPlugin" under plugins folder of Eclipse. You can find the plugins directory in the Eclipse Installed folder.
3.    Generate WebHelp SSL
4.    Open Scripts Explorer pod, View->Pods->Script Explorer
5.    Run the Script “EclipseHelp.jsx”
6.    Select the generated webhelp SSL folder i.e. WebHelp (<name>) under !SSL! folder.
7.    Click Ok
8     In Select Eclipse Plugin directory, choose the same folder as in Step 2 ("MyHelpPlugin”) under plugins folder of Eclipse.
       Caution: Contents of the folder would be deleted, so double-check the folder selected.
9.    Click Ok
10. In “Describe plugin.xml file” dialog, specify the name of Help and provider name
11. Click Ok
12. View help in Eclipse by Help -> Help Contents
And you should be able to view your Help as a Book in Eclipse..!!!
Comments/Feedback welcome
Thanks
Siddharth
RoboHelp Engineering Team

RH9 Crashing When Generating WebHelp - MAJOR Help Needed

Hello,
Our software release date is next Thursday, August 18th, so I'm a bit panicky. What's happening has never happened before. Every time I try to generate WebHelp, RH9 crashes while "Updating Files". There are two of us working on the project...maybe something has gotten messed up? Can anyone tell me what I should check, or what I should do? Below is a screenshot of the error, as well as the error report itself.
In the above screenshot, you can see the Output View at the bottom of the window, and the crash happens during "Updating files..." Does anyone know what this means? I REALLY need help. If I can't get this figured out, we're in major trouble - possibly no Help released for our product. A trillion thanks in advance for anyone who can help.
Below is the contents of the error report
Message was edited by Peter Grainge - The text posted has been removed as it was over 100 pages long and made the thread very difficult for forum supporters to assist. I have deleted it and put the text into a text file that is attached.

Can we start with some questions to see what is going on here.
Has this project ever compiled correctly, either in RH9 or another version?
Is this a new installation of RH9?
Can you generate any RH project. Try generating one of the supplied dummy projects (e.g. SalesBuilder)?
Can you generate any other output formats from this project (e.g. CHM)?
Have you tried creating a new WebHelp SSL?
If none of this works, perhaps you can post some more details of what exactly has changed since the last successful generation.
The RoboColum(n)
@robocolumn
Colum McAndrew

Robohelp 8 hangs while generating Webhelp

Hi.
Two members of my team are trying to generate WebHelp in RH8. When they try to generate, the green status bar gets almost all the way to the end in the Uploading Files section, and then hangs. Nothing happens beyond that. They have to kill RoboHelp to get out of it. Both of them have Lenovo Thinkpad T400 laptops running Win7 (32 bit). To make things more interesting, I have an HP Elitebook 8460p running Win7 (also 32 bit) and I have no problem generating the exact same project.
What is really weird is that they were both able to generate previously. What changed was that we had a corrupt CPD and had to recreate it. After that, the problems started.
I was hoping the log file would provide some insight into what is happening, but it seems like the process hangs before the log file is written.
Any thoughts?
Thanks,
Rob Myre

Hi Rob
Where exactly are the project files? Are they on a LAN? If so, try copying them locally to the C drive and see if things improve. If so, there's your answer.
Cheers... Rick
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Images embedded in styles no longer show in generated webhelp

I am using RoboHelp HTML Version 8 and generating webhelp for interent explorer/firefox.
Before christmas when i compiled my project everything looked fine when i reviewed the outcome. However, since coming back in january and compiling my help again, things seems to have gone awry with how the help looks once compiled. I have noticed a couple of issues:
1. There are a number of images that are embedded in the certain styles (and references in my css file) in the project. However, these images now don't show and they have been replaced by bullet points.
2. I use a horizontal line as a placeholder to split up the page - this line is now a lot thicker than it looked before.
The strange thing is that the help topics look exaclty the same in RoboHelp and the preview so i'm not sure what has gone wrong here. I suspect it is an issue with my css file, but i compared the generated file with one i generated last month and they were exactly the same!
Below are two pictures, the first one displaying how the topic looks in RoboHelp preview (this is how it looked when i compiled it last month) and the second one displaying the compiled output in internet explorer:
Any advice would be much appreciated as given the prevalence of these images it would take me a significant amount of time to manually change every instance.

Hi,
I also noticed this problem. What I accidently discovered
that worked for me, is that as long as the characters in the path
were all together with "no spaces," everything worked fine. I used
underscores to connect words. I sell on eBay as well as designing
web sites, so I need DW to generate the code for me to paste into
eBay's html "code box." So anyway, I would create the web page in
my DW eBay template, and then upload it to my server. Then I would
go back to DW, and enter the absolut path(s) for all the pictures
to my server. As long as the path is connected with no spaces, it
works.

Generated WebHelp project title

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