Getting blank screen while accessing EBS

Hi
Most of the times I get a blank screen when I try to access EBS URL. To make it work I need to restart HTTP Apache service. Please let me know what is the issue with my environment
I am using EBS 12.1.3

kumar_1302 wrote:
Hi
Most of the times I get a blank screen when I try to access EBS URL. To make it work I need to restart HTTP Apache service. Please let me know what is the issue with my environment
I am using EBS 12.1.3Please compile JSP files as per (Blank Page Accessing R12 - 'Missing class: _RF' in OACore application.log [ID 467562.1]) and check then.
Thanks,
Hussein

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connection, exception is ==ORA-00376: file 5 cannot be read at this time
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SQL> select file#,name,status,ENABLED,CHECKPOINT_CHANGE#,to_char(CHECKPOINT_TIME,'dd-mon-yy hh24:mi:ss') from v$datafile;
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         2 /dborafiles/nGTA/oradata01/smartsgs/undo02.dbf               ONLINE READ WRITE           94950500 23-oct-13 15:41:40
         3 /dborafiles/nGTA/oradata01/smartsgs/sysaux01.dbf             ONLINE READ WRITE           94950500 23-oct-13 15:41:40
         4 /dborafiles/nGTA/oradata01/smartsgs/users01.dbf              ONLINE READ WRITE           94950500 23-oct-13 15:41:40
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         6 /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts02.dbf       ONLINE READ WRITE           94950500 23-oct-13 15:41:40
         7 /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_03.dbf      ONLINE READ WRITE           94950500 23-oct-13 15:41:40
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   FILE_ID TABLESPACE_NAME      FILE_NAME                                                    BYTES/1024/1024 STATUS
         1 SYSTEM               /dborafiles/nGTA/oradata01/smartsgs/system01.dbf                        1024 AVAILABLE
         5 TBLSPCSMARTS         /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_01.dbf                 7000 AVAILABLE
         3 SYSAUX               /dborafiles/nGTA/oradata01/smartsgs/sysaux01.dbf                        1024 AVAILABLE
         4 USERS                /dborafiles/nGTA/oradata01/smartsgs/users01.dbf                         2048 AVAILABLE
         6 TBLSPCSMARTS         /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts02.dbf                  6144 AVAILABLE
         7 TBLSPCSMARTS         /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_03.dbf                 2048 AVAILABLE
         2 UNDOTBS1             /dborafiles/nGTA/oradata01/smartsgs/undo02.dbf                          1024 AVAILABLE
File permissions at OS level.
[oracle@apt3vl05 smartsgs]$ pwd
/dborafiles/nGTA/oradata01/smartsgs
[oracle@apt3vl05 smartsgs]$ ls -lrt
total 29057944
-rw-r----- 1 oracle dba 7340040192 Oct 23 10:37 tblspcsmarts01.dbf_old
-rw-r----- 1 oracle dba 1073750016 Oct 23 12:37 temp01.dbf
-rw-r----- 1 oracle dba 2147491840 Oct 23 15:41 users01.dbf
-rw-r----- 1 oracle dba 2147491840 Oct 23 15:41 tblspcsmarts_03.dbf
-rw-r----- 1 oracle dba 6442459136 Oct 23 15:41 tblspcsmarts02.dbf
-rw-r----- 1 oracle dba 7340040192 Oct 23 15:41 tblspcsmarts_01.dbf
-rw-r----- 1 oracle dba 1073750016 Oct 23 16:05 sysaux01.dbf
-rw-r----- 1 oracle dba 1073750016 Oct 23 16:25 undo02.dbf
-rw-r----- 1 oracle dba 1073750016 Oct 23 16:25 system01.dbf
-rw-r----- 1 oracle dba    6832128 Oct 23 16:25 control02.ctl
-rw-r----- 1 oracle dba    6832128 Oct 23 16:25 control01.ctl
Even i am able to do switch logfile and every thing fine. Below is the excerpt from alert log.
Wed Oct 23 10:29:59 2013
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Picked latch-free SCN scheme 3
Using LOG_ARCHIVE_DEST_1 parameter default value as /dboracle/orabase/product/10.2.0.4/dbs/arch
Autotune of undo retention is turned on.
IMODE=BR
ILAT =97
LICENSE_MAX_USERS = 0
SYS auditing is disabled
ksdpec: called for event 13740 prior to event group initialization
Starting up ORACLE RDBMS Version: 10.2.0.4.0.
System parameters with non-default values:
processes                = 800
timed_statistics         = TRUE
shared_pool_size         = 159383552
large_pool_size          = 16777216
java_pool_size           = 159383552
streams_pool_size        = 16777216
control_files            = /dborafiles/nGTA/oradata01/smartsgs/control01.ctl, /dborafiles/nGTA/oradata01/smartsgs/control02.ctl, /dboracle/admin/smartsgs/control03.ctl
db_block_size            = 8192
db_cache_size            = 16777216
compatible               = 10.2.0.4
db_file_multiblock_read_count= 16
fast_start_mttr_target   = 300
undo_management          = AUTO
undo_tablespace          = UNDOTBS1
undo_retention           = 10800
O7_DICTIONARY_ACCESSIBILITY= TRUE
remote_login_passwordfile= EXCLUSIVE
db_domain                =
instance_name            = smartsgs
job_queue_processes      = 10
background_dump_dest     = /dboracle/admin/smartsgs/bdump
user_dump_dest           = /dboracle/admin/smartsgs/udump
core_dump_dest           = /dboracle/admin/smartsgs/cdump
sort_area_size           = 524288
db_name                  = smartsgs
open_cursors             = 800
star_transformation_enabled= FALSE
query_rewrite_enabled    = FALSE
pga_aggregate_target     = 25165824
aq_tm_processes          = 1
PMON started with pid=2, OS id=9173
PSP0 started with pid=3, OS id=9178
MMAN started with pid=4, OS id=9180
DBW0 started with pid=5, OS id=9187
LGWR started with pid=6, OS id=9194
CKPT started with pid=7, OS id=9200
SMON started with pid=8, OS id=9202
RECO started with pid=9, OS id=9204
CJQ0 started with pid=10, OS id=9206
MMON started with pid=11, OS id=9208
MMNL started with pid=12, OS id=9210
Wed Oct 23 10:30:01 2013
ALTER DATABASE   MOUNT
Wed Oct 23 10:30:06 2013
Setting recovery target incarnation to 1
Wed Oct 23 10:30:06 2013
Successful mount of redo thread 1, with mount id 765417449
Wed Oct 23 10:30:06 2013
Database mounted in Exclusive Mode
Completed: ALTER DATABASE   MOUNT
Wed Oct 23 10:30:06 2013
ALTER DATABASE OPEN
Wed Oct 23 10:30:06 2013
Thread 1 opened at log sequence 855
Current log# 3 seq# 855 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01c.log
Current log# 3 seq# 855 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02c.log
Current log# 3 seq# 855 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03c.log
Successful open of redo thread 1
Wed Oct 23 10:30:06 2013
SMON: enabling cache recovery
Wed Oct 23 10:30:07 2013
Successfully onlined Undo Tablespace 6.
Wed Oct 23 10:30:07 2013
SMON: enabling tx recovery
Wed Oct 23 10:30:07 2013
Database Characterset is WE8ISO8859P15
Opening with internal Resource Manager plan
where NUMA PG = 1, CPUs = 2
replication_dependency_tracking turned off (no async multimaster replication found)
Starting background process QMNC
QMNC started with pid=14, OS id=9246
Wed Oct 23 10:30:10 2013
Completed: ALTER DATABASE OPEN
Wed Oct 23 10:37:38 2013
alter tablespace TBLSPCSMARTS offline
Wed Oct 23 10:37:38 2013
Completed: alter tablespace TBLSPCSMARTS offline
Wed Oct 23 10:43:58 2013
alter tablespace TBLSPCSMARTS rename datafile '/dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts01.dbf' to '/dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_01.dbf'
Wed Oct 23 10:43:58 2013
Completed: alter tablespace TBLSPCSMARTS rename datafile '/dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts01.dbf' to '/dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_01.dbf'
Wed Oct 23 10:44:14 2013
alter tablespace TBLSPCSMARTS online
Wed Oct 23 10:44:15 2013
Completed: alter tablespace TBLSPCSMARTS online
Wed Oct 23 15:02:00 2013
Thread 1 advanced to log sequence 856 (LGWR switch)
Current log# 1 seq# 856 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01a.log
Current log# 1 seq# 856 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02a.log
Current log# 1 seq# 856 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03a.log
Wed Oct 23 15:06:11 2013
Thread 1 advanced to log sequence 857 (LGWR switch)
Current log# 2 seq# 857 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01b.log
Current log# 2 seq# 857 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02b.log
Current log# 2 seq# 857 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03b.log
Thread 1 cannot allocate new log, sequence 858
Checkpoint not complete
Current log# 2 seq# 857 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01b.log
Current log# 2 seq# 857 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02b.log
Current log# 2 seq# 857 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03b.log
Wed Oct 23 15:06:17 2013
Thread 1 advanced to log sequence 858 (LGWR switch)
Current log# 3 seq# 858 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01c.log
Current log# 3 seq# 858 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02c.log
Current log# 3 seq# 858 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03c.log
Wed Oct 23 15:06:17 2013
Thread 1 advanced to log sequence 859 (LGWR switch)
Current log# 1 seq# 859 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01a.log
Current log# 1 seq# 859 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02a.log
Current log# 1 seq# 859 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03a.log
Wed Oct 23 15:09:00 2013
Thread 1 advanced to log sequence 860 (LGWR switch)
Current log# 2 seq# 860 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01b.log
Current log# 2 seq# 860 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02b.log
Current log# 2 seq# 860 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03b.log
Wed Oct 23 15:09:02 2013
Thread 1 advanced to log sequence 861 (LGWR switch)
Current log# 3 seq# 861 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01c.log
Current log# 3 seq# 861 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02c.log
Current log# 3 seq# 861 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03c.log
Wed Oct 23 15:37:37 2013
alter database datafile 5 online
Wed Oct 23 15:37:37 2013
Completed: alter database datafile 5 online
Wed Oct 23 15:37:58 2013
alter database datafile 7 online
Wed Oct 23 15:37:58 2013
Completed: alter database datafile 7 online
Wed Oct 23 15:41:09 2013
Thread 1 advanced to log sequence 862 (LGWR switch)
Current log# 1 seq# 862 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01a.log
Current log# 1 seq# 862 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02a.log
Current log# 1 seq# 862 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03a.log
Wed Oct 23 15:41:10 2013
Thread 1 advanced to log sequence 863 (LGWR switch)
Current log# 2 seq# 863 mem# 0: /dborafiles/nGTA/oraredo1/smartsgs/redo01b.log
Current log# 2 seq# 863 mem# 1: /dborafiles/nGTA/oraredo2/smartsgs/redo02b.log
Current log# 2 seq# 863 mem# 2: /dborafiles/nGTA/oraredo3/smartsgs/redo03b.log
Please advice how can we troubleshoot what could be the issue.
Thanks,
Dasarath

Output of the requested commands.
SQL> select * from v$datafile_header;
     FILE# STATUS ERROR                                                                 FORMAT REC FUZ CREATION_CHANGE# CREATION_ TABLESPACE_NAME             TS#     RFILE# RESETLOGS_CHANGE# RESETLOGS CHECKPOINT_CHANGE# CHECKPOIN CHECKPOINT_COUNT      BYTES     BLOCKS NAME                                               SPACE_HEADER    LAST_DEALLOC_SCN
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         2 ONLINE                                                                             0 NO YES         94828823 22-OCT-13 UNDOTBS1                      6         2                  1 23-JUL-09           94978106 24-OCT-13               37 1073741824     131072 /dborafiles/nGTA/oradata01/smartsgs/undo02.dbf     8388610
         3 ONLINE                                                                             0 NO YES             7545 23-JUL-09 SYSAUX                        2         3                  1 23-JUL-09           94978106 24-OCT-13              912 1073741824     131072 /dborafiles/nGTA/oradata01/smartsgs/sysaux01.dbf   12582914
         4 ONLINE                                                                             0 NO YES           170715 23-JUL-09 USERS                         4         4                  1 23-JUL-09           94978106 24-OCT-13              907 2147483648     262144 /dborafiles/nGTA/oradata01/smartsgs/users01.dbf    16777218
         5 ONLINE                                                                             0 NO YES         94891412 22-OCT-13 TBLSPCSMARTS                  5         5                  1 23-JUL-09           94978106 24-OCT-13               30 7340032000     896000 /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_0 20971522
                                                                                                                                                                             1.dbf
         6 ONLINE                                                                             0 NO YES         94891511 22-OCT-13 TBLSPCSMARTS                  5         6                  1 23-JUL-09           94978106 24-OCT-13               28 6442450944     786432 /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts02 25165826
                                                                                                                                                                             .dbf
         7 ONLINE                                                                             0 NO YES         94891933 22-OCT-13 TBLSPCSMARTS                  5         7                  1 23-JUL-09           94978106 24-OCT-13               29 2147483648     262144 /dborafiles/nGTA/oradata01/smartsgs/tblspcsmarts_0 29360130
                                                                                                                                                                             3.dbf
7 rows selected.
SQL> select * from v$recover_file;
no rows selected
Thanks,
Dasarath

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Getting blank screen while accessing EBS

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