Good Registration Info Declared "Invalid"

After reinstalling Windows XP Professional on my PC, the same computer that Photoshop Elements 5.0+Premiere Elements 3.0 have been installed on since August 2007, I've been able to reinstall - and re-register - Elements 5.0 without any problems. Installation Premiere Elements off the DVD proceeds smoothly, but the program will not open. After the familiar digicam mini-screen appears, I get a message saying: "Registration information invalid. Please reinstall Adobe Premiere Elements." Reinstallation has not solved the problem. What will?

Your suggestions made a lot of sense, Steve, so I did the necessary checks. Didn't help. As for your more ambitious suggestions, Paul, I have a fairly spotless registry after reinstalling windows, reformatting, and patrolling my registry with Uniblue RegistryBooster 2, and wasn't eager to muck around my folders.
But I did find my answer. Apparently reinstallation of Premiere Elements 3.0, unlike Photoshop Elements 5.0, requires that you enter the EXACT same ID info. My name was preset, but because a couple of years had passed since my initial installation, I changed my entries in the COMPANY NAME field to reflect the change in my current clientele as a freelance writer. Changes of this sort, as I said, didn't bother Photoshop Elements 5.0, but they obviously roused the defense system in Premiere Elements 3.0.
Fortunately, I was able to revert by consulting the installation on my laptop and entering the COMPANY data exactly as it's entered there. Hope that's a help to future users who grapple with this problem. Thanks, guys.

Similar Messages

Aperture lost all license and registration info

did a update install....and Aperture will not run....lost all it's registration info

thanks guys....good help...."enter your registration info" !!!!!!
had already updated to 1.5.6 so I figured I was ok on that front.
of course I have my registration info and will enter it....
I was curious why Aperture, of all things, lost it's info...none of my other apps did....and certainly none of the Apple apps should....but even Adobe or other vendors seemed ok....
my question was more curiosity related....why an Apple app and why Aperture????
Stephen

Error "Registration information is invalid" when you start Premiere Elements 7 (Windows)

Issue
When you start Adobe Premiere Elements 7 for the first time, Premiere Elements returns the error message "Registration information is invalid. Please reinstall Adobe Premiere Elements."
Solution
Do one of the following solutions:
Solution 1: Install Premiere Elements 7 using the Premiere Elements 7 serial number.
If you purchased Premiere Elements bundled with Photoshop Elements, you may have used the Photoshop Elements serial number included in the pack to install Premiere Elements. Uninstall Premiere Elements and reinstall Premiere Elements using the Premiere Elements serial number.
Note: The Premiere Elements serial number starts with the number set 1143. The Photoshop Elements serial number starts with the number set 1057.
Solution 2: Use a Company Name with 40 single-byte characters or fewer, or 20 double-byte characters or fewer.
When installing Premiere Elements, you are asked to provide a user name, a company name, and a serial number. While the company name field is not a required field for installation, if you choose to enter data, do not enter a name that contains more than 40 single-byte characters or more than 20 double-byte characters.
Note: A single-byte character is any character in the standard ASCII character set. English language characters are all single-byte characters. Double-byte character code uses two bytes to represent one character. The double-byte character set was developed for the Japanese, Chinese, and Korean characters sets. Many extended ASCII characters are also double-byte.
Solution 3: Install Premiere Elements to a location that does not contain extended ASCII characters in the file path.
Do not install Premiere Elements to a location that uses extended ASCII characters in the file path. Extended ASCII characters include characters such as , –, ›, †, ‡, ‘, Ÿ.
Note: The default installation path for Adobe Premiere Elements does not contain extended ASCII characters.

Thanks. I thought of that. But won't I get whammied for registration again? I just registered this at adobe last month after rebuilding a crashed system. In other words, will Adobe know that I've uninstalled it, and therefore have an available license? Thanks for the welcome. I've been a Studio premium user for 3 years, and now that my product is no longer supported....I need support!
Thanks.

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?

when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

Registration Info

Guys,
I found the FL2.1 registration is a bit troublesome and every
time I hard reset my device, after I reinstall the FL2.1, I need to
do the whole process of registration (open license.txt, copy and
paste the URL, copy and paste the key to Adobe website and fill up
the email and device info). Couldn't imagine I need to do this
thing again and again.
Is there a way to keep the registration info, eg. registry,
file, etc so I can simplify the whole thing.
Any idea where does FL2.1 store the registration info?
Thanks.
Cheers,
Vibranze

> I found the FL2.1 registration is a bit troublesome and
every time I hard
> reset my device, after I reinstall the FL2.1, I need to
do the whole
> process of
> registration (open license.txt, copy and paste the URL,
copy and paste the
> key
> to Adobe website and fill up the email and device info).
Couldn't imagine
> I
> need to do this thing again and again.
>
> Is there a way to keep the registration info, eg.
registry, file, etc so I
> can
> simplify the whole thing.
Try doing what I do...
After a hard reset, I install the stuff I need, get the
device just exactly
how I like it. That includes completing all the registration
stuff.
Then I do a full backup.
Then if I have to do a hard reset (very rare these days) I
can restore from
the backup. Takes about 5 minutes.
There's always one or two new things I need to install after
a hard reset.
Once my current setup gets so far away from my original
backup, I'll create
a whole new backup and use that instead.
Steve

Registration Info Can't Be Found

I recently purchased Acrobat Pro and just purchased a new computer. I cannot locate my registration info. Can you help me?

Adobe doesn't know what you don't know. If you bothered to register, your serial number is on your Adobe account. Otherwise to find out your serial at least a shred of proof of purchase and contacting support are your only option, but that usualyl only works if you bought directly from Adobe, not a reseller.
Mylenium

Lost my registration info for qt pro

I opened qt today to discover that my app is no longer registered and I don't know where the registration code is. Anyone know how to go about retrieving registration info?

Did you check System Preferences>QT>Register?
http://docs.info.apple.com/article.html?artnum=58453 QuickTime Pro Key: Retrieving a lost key

Motion asking for registration info at launch

Over the past few days, when I launch Motion 4, it asks for my registration/serial info as if it was the first time I launched Motion.
Anyone experience this and have a fix?

I'd go to /Library/Application Support/Final Cut Studio/ and remove the Final Cut Studio System ID...
You'll have to enter your serial and registration info, but then it's done. Or at least it's fixed this problem before...
post back,
Patrick

IBank does not show registration info paid version

I have a trial version downloaded from The App Store, and paid later at IGG's website.I got all the proper info Invoices and registration info thru e-mail.
When I click on Registration Info,there is nothing other the Icon.
I have the register # but there is no place to type it in.
The instructions tell to enter it in the file menu,but it's not there to enter.Just this icon that should show my name,date and reg.#

Doublechecking, KAT ... is the Device Screen looking a bit like the following screenshot?
Which particular Windows OS are you using? (XP, Vista or 7?)

Registration information is invalid

My problem is the same as one previously posted but I'm not looking for a clean uninstall but a way forward to using software I already have i.e. Premiere Elements 1.0 and 2.0 - help please.
To save me re-typing I have copied below the same thread previously started
After motherboard upgrade, I can't start Premiere Elements 1.0. Gives error message "Registration information is invalid. Please reinstall Premiere Elements." Reinstallation goes fine but after computer restart, program returns same error message. When attempting to uninstall the program, the uninstallation stops at 3/4 way - gives error message "Error 14.02.Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Premiere Elements\1.0\Preset. Verify that you have sufficient access to that key, or contact your support personnel." I am the only user and have full administrator rights. I would like to manually uninstall the pogram but need a list of all the keys in the registry and elsewhere.

<[email protected]> wrote in message news:[email protected] > Thanks, but from other threads I've read with related > problems I think I'll just give up on Premiere - not > worth the hastle and cost Just be aware you're judging a product by grotesquely outdated versions. That all said, I'm still using APE 2.0 on one of my newer computers with no problems.

Where is Adobe Creative Suite 6 registration info stored on computer?

I'm using Vmware Mirage basically for image management and I need to find out the location that Adobe 6 stores it's registration info. The problem I'm running into is after the initial image is placed on a computer I have to go into Adobe and Sign in with our account to register it otherwise it stops working after 7 days. So once I've done that and a month or two down the road when I push an update to the image for some reason Adobe thinks it has not been registered, so I have to go through and Sign In to Adobe again. So more than likely the file where this registration info is stored is getting overwritten. When I find where this is stored I can I can prevent that file from being overwritten.
This topic first appeared in the Spiceworks Community

Contact S&T support by phone or web chat.
Mylenium

How can you remove an application' s registration info ?

Hi all,
I recently bought Nikon Capture NX after trying the 30 day demo version.
The demo worked ok, but the one I bought doesn' t...
I tried all versions ( 1.0, 1.0.1, 1.1 ) + both English and Dutch versions.
I' ve been talking to Nikon about this and they will send me a new cd.
Hope this will solve my problems, but here is my question:
How can I remove the registration info from the system, because I suspect this could be the problem as the demo worked ok and after registrating the app it all went wrong ? I even upgraded from 10.3.9 to 10.4 in the process ( after reformatting my HD etc. ) but the problems persist.
I would like to try out the demo once more to see if that works ok, but when I install ( after removing any Nikon- related file on my HD ) it automatically registers the app. , so I can' t try it in demo mode...
I don't want to go through a complete install of my system once more
Any help is highly appreciated
Regards,
Peter

Hello Klaus and Mike,
After all this trouble and time lost, I reinstalled my system once more - hoping the registration info would be gone as well ...
I didn' t try to install Capture NX yet, since I will receive a new install cd in a couple of days - maybe with a new serial ?
Anyway, this is what Nikon Support sent me this morning ( translated by me, so maybe not entirely to the letter :0) ):
" Dear Mister Lembrechts,
Unfortunately, it is not possible to remove the registration completely.
The computer will hold the product key in its memory.
This is why a test- version can only be used for a limited time also.
The Capture NX version we sent you should solve all your problems.
Nikon Europe Support
www.europe-nikon.com/support "
Now as you do not need a registration key to use a 30 day demo version of this software, I cannot see why they don' t implement a "unregister" button or something in the preferences for example.
This could prevent the kind of struggle I experienced here.
Well, lets hope this will solve it then...
Peter
G4 1.8GHz Quicksilver, G3/300DT + 68k's, PPC Mac OS X (10.3.9)

Kicked out of CS6 - registration number suddenly invalid

Hi, after using my CS6 MS for over a year I suddenly got a pop up: register for trial version. Huh? Got a legitimate home version from reseller, full wax, registration number got accepted without problems. Have uninstalled cs after browsing this forum (using adobe instructions), but now upon reinstalling my serial number appears to be invalid. It's like I can't get into my own house.

Well, I ended up doing what I had previously mentioned. I went through my computer and uninstalled everything to do with CS6 and even a few CS4 programs I found. Then I even had the CS5 programs even though that is what I was planning on reinstalling onto my computer. After getting rid of all traces of those programs from my computer, I reinstalled my CS5 from a disc and entered the serial # as I normally would and it worked! It didn't tell me I had an invalid serial # anymore and it didn't tell me I had to get CC. The downside is that I am back to using CS5 even though I have paid for CS6, but at least I can still use the programs I need until I figure out what I want to do for a long term fix of this issue. Good luck guys!

Lost registration info

I have a problem. In a recent move I have lost my FCP original disks (which isn't a huge problem since I have the software backed up) but when I copied all of my software from an old machine to my new MacBook Pro the FCP became unregistered and I can't find the number anywhere. (I usually save a copy of the numbers on my hard disk...don't know why this one is missing).
Question: Is there any place on Apple's site to find all registered software (and hardware for that matter) and the registration (or activation) info?
Rick

Are you saying that you simply copied the apps from one machine to the other? It's unlikely that you'll get the apps working properly without a clean reinstall anyway.

Where do i get Registration Info

I want to buy an ipod, but i don't know if the previous owner stole it. How do i check the Registration Information? I have the Serial number and i know how to find when they got it but i don't know who got it.
Thanks for the help

You can call Apple, but they're not likely to release the registration information to you - too many privacy concerns.
http://www.apple.com/support/contact/phone_contacts.html
Good luck.
Cheers!
-Bryan
p.s. Why do you think it might be stolen?

Good Registration Info Declared "Invalid"

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