Got Windows 8 Questions? HP Win8 Expert Day – November 28, 2012

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions about using Windows 8 with your HP notebook, desktop PC, or printer?
We’ll, we’ve got answers for you.
Experts will be online ready to answer your questions on special Windows 8 boards in the notebook, desktop, and printer and all in ones forum categories from 7am to 7pm Pacific Daylight Time on Wednesday, November 28th.
How the day works:
Come to our special Windows 8 boards and ask your questions. Experts knowledgeable in Win8 will be on the Forum and will do their best to answer your questions and solve your problems. They may need to get some more information from you so be sure that the "email me when someone replies" option is checked. An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Envy notebook, Photosmart printer, or an HP home desktop computer, there has never been a better chance to learn about Windows 8 and your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Upgrade to Windows 8;
Tweak your product to increase performance;
Get the most out of Win8 – learn tips and tricks;
Troubleshoot the issue you are having;
Ensure you have the correct print driver;
Use the tools built into your product that can make it run better and fix common problems.
And also get details on new PC’s with Windows 8.
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
Expert Day will also be occurring on these forums:
Enterprise Business Forum (November 28th from 7am to 7pm PDT)
Hope to see you on November 28th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Hi,
It seems the “avgwfpx.sys” file is related to AVG. Please try removing AVG and see if it works.
Thanks.
Nicholas Li
TechNet Community Support

Similar Messages

HP Expert Day - April 18, 2012: Got Questions? Ask the HP Experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your notebook, desktop PC, or printer?
We’ll, we’ve got answers.
Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, April 18th 7:00am to Thursday, April 19th 7:00am Pacific Standard Time.
How the day works:
Come to the Forums and ask your questions. More than 200 experts will be on the Forums and will do their best to answer your questions and help you out. They may need to get some more information from you so please check the box "email me when someone replies." An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Envy notebook, Photosmart printer, or an HP home desktop computer, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Troubleshoot the issue you are having;
Tweak your product to increase performance;
Set up a Wireless network;
Safeguard your PC from viruses and spyware;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problems.
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
Expert Day will also be occurring on these forums:
Enterprise Business Forum (April 18th from 7:00am to April 19th 7:00am PDT)
French Forum (April 18th – 10am - 8pm Central European Time)
German Forum (April 18th – 10am - 8pm Central European Time)
Portuguese Forum (April 18th – 9am - 7pm Brasilia Time)
Spanish Forum (April 18th – 9am - 7pm Buenos Aires Time)
Hope to see you on April 18th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

HP Expert Day - Jan 11, 2012: It's Your Chance to Ask the Experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your notebook, desktop PC, or printer?
We have answers.
Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, January 11st 7:00am to Thursday, January 12nd 7:00am Pacific Daylight Time.
How the day works:
Come to the Forums and ask your questions. More than 200 experts will be on the Forums and will do their best to answer your questions and help you out. They may need to get some more information from you so please check the box "email me when someone replies." An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Envy notebook, Photosmart printer, or an HP home desktop computer, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Troubleshoot the issue you are having;
Tweak your product to increase performance;
Set up a Wireless network;
Safeguard your PC from viruses and spyware;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problems.
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
Expert Day will also be occurring on these forums:
Enterprise Business Forum (Jan 11th from 7:00am to Jan 12th 7:00am PDT)
Simplified Chinese Forum (Jan 12th – 10:00am to 6:00pm China Time)
Korean Forum (Jan 12th – 10:00am to 6:00pm China Time)
Hope to see you on January 11th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Here is the transcript of the chat event on improving PC performance.
Please note that I have altered the transcript so that follow up questions are included in the logical order.
I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

HP Printing Engineers Mobilize: Expert Day War Room

During November and December of 2009, HP has mobilized a specialized group of engineers to provide answers and responses to customer questions during our Expert Day events. In both San Diego CA and Boise ID, there are conference rooms that transform into test centers with multiple PC's, Notebook PC's, and Printers/All-in-Ones.
At any point of time, there are at least six dedicated engineers watching the forums, testing solutions, and answering threads. While everyone is logged into the forums, one PC is dedicated to project the forum on a large screen. There is also a PC dedicated to maintaining a virtual connection between the locations. Information sharing goes on via speaker-phone and use of virtual room technology.
Here is how one of our engineers describes it:
As customers enter new messages during Expert Days, the team reacts by doing a quick review of the entry. An individual is assigned to respond by answering the question, or asking for more information. If we need to work on a problem, it is best to personally experience it. We use one of the test machines and get to work. If customers notice that it is taking some time to get an answer, we'd like them to know that these engineers are working to duplicate the problem that the customers have described.
When a response is ready, the engineer proposes the response for confirmation with everyone else in the room, and also in our "virtual room" so as to get any feedback from others. If everyone agrees, the answer is posted.
While responding to customer posts, we are also creating a running list of action items. We will often create or revise documentation, develop a new patch, or generate requirements for our next generation of products. In other words, while we are doing our best to answer questions and provide our customers with a fix, we are also working hard to use the input for improving future products.
We are all part of the community.
From the engineers and management teams within the printer organizations, we welcome you to Expert Days and hope we can help.
Message Edited by GarenT on 11-19-2009 10:40 AM
HP Product Expert for the Officejet Pro X Series.
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!

Having the same problem ! Should I take it back before my time to return it expires? I like the printer, but I have no intention of missing faxes during the day because the silly thing is locked up. Please advise me how you have handled it. Has there been a fix? The only advice I have found so far is to turn off the Bluetooth radio when not in use. Anyone tried it? I will let you know if it works for me. My experience with Bluetooth leads me to think this could certainly be the problem because of the connection issues I experience with my phone and hands-free devices. We'll see...

Windows 8.1 Questions? HP Win8.1 Expert Day – December 5, 2013

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions about using Windows 8.1 with your HP notebook, tablet, desktop PC, or printer?
We’ll, we’ve got answers for you.
Experts will be online ready to answer your questions on special Windows 8.1 boards from 7am to 7pm Pacific Time on Thursday, December 5th.
How the day works:
Come to our special Windows 8.1 boards and ask your questions. Experts knowledgeable in Win8.1 will be on the Forum and will do their best to answer your questions and solve your problems. They may need to get some more information from you so be sure that the "email me when someone replies" option is checked. An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Envy notebook, Photosmart printer, or an HP home desktop computer, there has never been a better chance to learn about Windows 8 and your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Upgrade to Windows 8.1;
Tweak your product to increase performance;
Get the most out of Win8.1 – learn tips and tricks;
Troubleshoot the issue you are having;
Ensure you have the correct print driver;
Use the tools built into your product that can make it run better and fix common problems.
And also get details on new PC’s with Windows 8.1.
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
Hope to see you on December 5th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Hi,
I noticed that the driver for network adapter was released 3/28/2013 before the released time of Windows 8.1, so It mostly likes driver compatibility issue. Have you manually checked the network adapter driver from its manufacture website and
find the latest driver for Windows 8.1 system, or manually download driver for Windows 7\8, install it in your Windows 8.1 system as a test. It's recommended to contact the vernder to confirm the driver issue.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4098384
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

HP Expert Day - January 15-16, 2014: Got questions? Ask the Experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your HP notebook, tablet, desktop PC, printer, or all-in-one?
Well we’ve got answers.
Experts will be on the notebook, desktop, tablet, and printer and all in ones boards ready to answer your questions from Wednesday, January 15th 7:00am to Thursday, January 16th 7:00am Pacific Time.
How the day works:
Come to the Forums and ask your tough technical or pre-purchase questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
Why should you come to the Forums?
Whether you own a Slate7 Extreme tablet, HP Spectre laptop, an HP home desktop computer, a Split x2 hybrid, an Envy all-in-one printer, or an HP Chromebook, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Tweak your product to increase performance;
Set up a Wireless network;
Troubleshoot the issue you are having;
Use the tools built into your product that can make it run better and fix common problems;
Get the most out of Win8 – learn tips and tricks;
Ensure you have the correct print driver;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Get productive with your new HP android tablet or other device;
Safeguard your PC from viruses and spyware;
Get your HP all-in-one printer working with your Apple computer, iPhone, or iPad;
Upgrade to Windows 8.1 or Mavericks MacOS;
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
In addition to the Consumer Forum, Expert Day will also be occurring here:
Enterprise Business Forum (January 15th from 7:00am to January 16th 7:00am Pacific Time)
Korean Forum (January 16th - 10am to 6pm Korea Time)
Simplified Chinese (January 16th - 10am to 6pm China Time)
Looking forward to seeing you on January 15th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

Questions? We've Got Experts! HP Expert Day - Sept 10-11, '13

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your HP notebook, tablet, desktop PC, printer, or all-in-one?
Well we’ve got answers.
Experts will be on the notebook, desktop, tablet, and printer and all in ones boards ready to answer your questions from Tuesday, September 10th 7:00am to Wednesday, September 11th 7:00am Pacific Time.
How the day works:
Come to the Forums and ask your tough technical or pre-purchase questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Spectre notebook, a Slate 7, an HP home desktop computer, or an Envy printer, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Tweak your product to increase performance;
Troubleshoot the issue you are having;
Set up a Wireless network;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problems;
Get the most out of Win8 – learn tips and tricks;
Ensure you have the correct print driver;
Get productive with your new HP android tablet or other device;
Safeguard your PC from viruses and spyware;
Get your HP all-in-one printer working with your Apple computer, iPhone, or iPad;
Upgrade to Windows 8 or Mountain Lion MacOS;
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
In addition to the Consumer Forum, Expert Day will also be occurring here:
Enterprise Business Forum (September 10th from 7:00am to September 11th 7:00am Pacific Time)
French Forum (September 18th - 10am to 6pm Central European Time)
German Forum (September 18th - 10am to 6pm Central European Time)
Korean Forum (September 11th - 10am to 6pm Korea Time)
Portuguese Forum (September 18th - 5am to 5pm Brasilia Time)
Simplified Chinese (September 11th - 10am to 6pm China Time)
Spanish (September 18th - 8am to 5pm Central European Time)
Looking forward to seeing you on September 10th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I had this exact same issue on a Spectre XT Pro Ultrabook.
The original SSD failed and I was sent a replacement, was fortunate enough to be able to create a Recovery USB stick using the wizard in Windows. When booting from USB I received the message "You are not able to restore this system with the media".
SOLUTION: You must NOT use the Recovery USB stick in any USB3.0 port (labelled SS). Using another USB port prevented this exact error message from appearing and I was able to complete the system restore process.
I hope this helps someone, I signed up and posted here especially for this reason!

Got Mac/Apple Questions? We've Got Experts! HP Expert Day – Nov 6, '13

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
On November 6, 2013, the Consumer Support Forum will host an Expert Day dedicated to answering your questions about Mac OS X, iOS and AirPrint™ for HP products and peripherals. With the introduction of Apple’s new OS X Mavericks, we’re ready to help with set-up, installation and general HP compatibility questions all day long.
Join Mac experts on the forum between 8:00am and 6:00pm Pacific Time to learn all about Mac compatibility with HP printing and peripheral solutions. No question is off-limits and the event is free for both in-and out-of warranty products.
How to Participate
To participate in Mac Expert Day, simply log into the Consumer Support forum and head to the Mac Printing & Scanning Board to post a question. Select the “Email me when someone replies” option to receive a notification when and Expert addresses your question.
If you are not already a forum member, simply click “Register Now” on the forum home page (www.hp.com/supportforum) and follow the quick registration process.
Remember to say "Thanks" by clicking the Kudos Star in the post that helped you. You can also mark the post that solves your problem as "Accepted Solution."
For more information regarding HP peripherals for Apple products visit www.hp.com/go/mac.
Looking forward to seeing you on November 6th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I had this exact same issue on a Spectre XT Pro Ultrabook.
The original SSD failed and I was sent a replacement, was fortunate enough to be able to create a Recovery USB stick using the wizard in Windows. When booting from USB I received the message "You are not able to restore this system with the media".
SOLUTION: You must NOT use the Recovery USB stick in any USB3.0 port (labelled SS). Using another USB port prevented this exact error message from appearing and I was able to complete the system restore process.
I hope this helps someone, I signed up and posted here especially for this reason!

Got Questions? We've Got Experts! HP Expert Day: May 14-15, 2014

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Also, for the first time ever, we also held LIVE video tutorials on some of our most common topics! The live event has concluded, but the videos will remain out on YouTube. Don't forget to check them out!
Replacing a Hard Drive
Replacing or Upgrading RAM
Replacing a Video Card and Configuring Video Settings
Preparing for System Backup and Recovery
++++++++++++++++++++
Expert Day is TODAY!
Welcome! We are glad you are joining Expert Day. There are more than 250 Experts available to share their knowledge with you.
+++++
How the event will work:
Our team of Experts will be monitoring the notebook, tablet, desktop, and printer and all in ones boards and jumping into the conversation to tackle your toughest questions.
You can easily recognize our Experts out on the Forum. If they have the label “HP” by their names, they are HP employees. If they have the word “Expert” by their names, they are people that are very knowledgeable but who are not employed by HP.
If you have specific product questions, the more information you give us, the better we will be able to assist you. Have the following items ready for your question:
Your exact model number
Any error messages
What operating system version are you running
Any recent hardware or software changes
These details will go a long way in helping us solve your problem. The Experts might need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.
While we do have Experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our Experts are even planning on logging in to help you from their homes!
If you need assistance registering or posting a question, there are videos and tips here that will help you get started.
So, please join the conversation. This is your chance to connect with the best and brightest minds at HP for free. Whether you own a Photosmart printer, Slate 7 tablet, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.
Expert Day will also be taking place on the Enterprise Business (English), Korean, and Simplified Chinese, French, and German communities. Portuguese and Spanish Expert Days will be coming soon.
We look forward to hearing from you!
Click here to get started!
I am an HP employee.

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

HP Expert Day - Sept 21, 2011: Got questions? We have experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Welcome!
We are glad you came to Expert Day. There are more than 150 Experts available to share their insights with you.
How the event will work:
Our team of Experts will be monitoring the notebook, desktop, and printer and all in ones boards and jumping into the conversation to tackle your toughest questions.
You can easily recognize our Experts out on the Forum. If they have the label “HP” by their names, they are HP employees. If they have the word “Expert” by their names, they are people that are very knowledgeable but who are not employed by HP.
If you have specific product questions, the more information you give us, the better we will be able to assist you. Having your exact model number, any error messages, what operating system version are you running, and any recent hardware or software changes will go a long way in helping us solve your problem. The Experts may need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.
While we do have Experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our Experts are even planning on logging in to help you from their homes!
Expert Day will also be taking place on the Enterprise Business (English), French, German, and Portuguese Forums.
If you need assistance registering or posting a question, there are videos and tips here that will help you get started.
So, please join the conversation. This is your chance to connect with the best and brightest minds at HP for free. Whether you own a Photosmart printer, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.
We look forward to hearing from you!
Click here to get started!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

HP Expert Day – Got Questions? We have answers! Sept 20-21, '12.

Check out the Expert Day event on the HP Support Forums!
On September 20-21, HP Experts will be on the forums to help real time with any questions you have about your HP product. Do you have questions about Mac OS X, iOS and AirPrint™ for HP products and peripherals? With the introduction of Apple’s new OS X Mountain Lion, we’re ready to help with set-up, installation and general HP compatibility questions all day long.
For 24 hours, HP employees and other product experts world-wide will monitor the forums answering your questions as soon as they come in. And it's free!
This event is available in the following languages and times:
·         English: 7am on Thursday, September 20th, until 7am on September 21st (Pacific Daylight Time)
·         Korean: Thursday, September 20th, 10am until 6pm (Korea Time)
·         Simplified Chinese: Thursday, September 20th, 10am until 6pm (China Time)
For more details on this event, see: Expert Day September 20-21 - HP Support Forum. Expert Day will also be taking place on the Enterprise Business, Korean, and Simplified Chinese Forums.
How often do you get to directly ask HP questions about your products, and do it for FREE?
Hope to see you at HP Expert Day!
I work with HP but my posts and opinions are my own.

1. Can i have multiple condition records for a condition table?
Yes. This is possible as we can maintain future change in price in advance.
2. Can two condition types share a condition table?
Yes.
3. What happens to the value of the condition type which is marked for both the header and the item simultaneosly?
Item level has precedence.
4. Can an access have multiple condition tables?
Yes.
7. Where are the tax codes defined? and for which entity/level?
Tax Code are defined in Transaction Code: FTXP
8. How are tax codes assigned to a country?
It is done in Excise Setting.
10. Can you do picking in the order? if so how?.
No. It is done in Delivery.
12. Can the shipment be created automatically?
No.
13. What happens to the material listing/exclusion if payer is different from sold to party?
It will be based on Sold to Party.
15. When one picks a delivery, does it update the order item status?
Yes.
19. Are there any blocks possible at the schedule line level?
Yes. Delivery Block
22. Can one condition type have multiple access sequence?
No. It can have only one Access Sequence. Header and Manual Condition Type do not have Access Sequence.
Regards,
Rajesh Banka

HP Expert Day - January 9-10, 2013: Tough questions? Ask the Experts!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions using or setting up your HP notebook, desktop PC, or printer?
Well, we’ve got answers.
Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, January 9th 7:00am to Thursday, January 10th 7:00am Pacific Time.
How the day works:
Come to the Forums and ask your tech questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
Why should you come to the Forums?
Whether you own an HP Spectre notebook, Envy printer, or an HP home desktop computer, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your opportunity to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Tweak your product to increase performance;
Troubleshoot the issue you are having;
Upgrade to Windows 8 or Mountain Lion MacOS;
Set up a Wireless network;
Safeguard your PC from viruses and spyware;
Choose the right power supply, upgrade your video card, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problems;
Ensure you have the correct print driver;
Get the most out of Win8 – learn tips and tricks;
And it’s FREE.
It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
In addition to the Consumer Forum, Expert Day will also be occurring here:
Enterprise Business Forum (January 9th from 7:00am to January 10th 7:00am PT)
Looking forward to seeing you on January 9th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

Questions about your new HP Products? HP Expert Day: January 14th, 2015

Thank you for coming to Expert Day! The event has now concluded.
To find out about future events, please visit this page.
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have experts online to help you out.
So, what is HP Expert Day?
Expert Day is an online event when HP employees join our Support Forums to answer questions about your HP products. And it’s FREE.
Ok, how do I get started?
It’s easy. Come out to the HP Support Forums, post your question, and wait for a response! We’ll have experts online covering our Notebook boards, Desktop boards, Tablet boards, and Printer and all-in-one boards.
We’ll also be covering the commercial products on the HP Enterprise Business Community. We’ll have experts online covering select boards on the Printing and Digital Imaging and Desktops and Workstations categories.
What if I need more information?
For more information and a complete schedule of previous events, check out this post on the forums.
Is Expert Day an English-only event?
No. This time we’ll have experts and volunteers online across the globe, answering questions on the English, Simplified Chinese, and Korean forums. Here’s the information:
Enterprise Business Forum: January 14th 7:00am to 12:00pm and 6:00pm to 11:00pm Pacific Time
Korean Forum: January 15th 10am to 6pm Korea Time
Simplified Chinese Forum: January 15th 10am to 6pm China Time
Looking forward to seeing you on January 14th!
I am an HP employee.

My HP, purchased in June 2012, died on Saturday. I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank. When I turned it on, I got a Windows Error Recovery message. The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything.
I'm not happy with HP. Any suggestions?

Expert Day - April 26th, 2011: Have questions? Talk to an Expert!

Thank you for coming to Expert Day – the event has now concluded.
**To find out about future HP Expert Day events, check out this page**
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
Do you have questions setting up or using your printer, notebook or desktop PC?
We have answers.
Experts will be on the printer and all in ones, notebook, and desktop boards ready to answer your questions from Tuesday, April 26th 9:00am to Wednesday, April 27th 9:00am Pacific Daylight Time.
How the day works:
Come to the Forum and post your questions. More than 100 experts will be on the Forums and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies." An online conversation will be born!
Why should you come to the Forums?
Whether you own a Photosmart printer, HP Envy notebook or an HP home desktop computer, there has never been a better chance to learn about your product.
When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
This will be your chance to connect with the best and brightest minds at HP for free.
We’ll share our knowledge on the best ways to:
Troubleshoot the issue you are having;
Set up a Wireless network;
Tweak your product to increase performance;
Safeguard your PC from viruses and spyware;
Choose the right video card, power supply, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problem;
Also, get your questions answered about all new Internet Explorer 9, tips, and compatibility.
And it’s FREE.
Doesn’t matter how old the product is or what it is connected to. We will do our best to help.
The event will also be occurring on the Enterprise Business Forum (April 26th from 9:00am to April 27th 9:00am PDT) and Simplified Chinese Forum (April 28th - China Standard Time).
Hope to see you on April 26th!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Hi bkspero,
Thank you for the feedback. To address your concerns, your posts made during the Expert event can be found here:
Add ATSC channels to existing QAM lineup in Windows 7 Media Center
Delete Vista recovery partition after Win 7 upgrade
They were moved to the appropriate post-event forum and left open for responses. If you still need assistance with these issues, you may want to reply to your posts and let everyone know you're still looking for answers. This reply will serve to "bump" your threads back to the top of the first page of the forums as well.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Have questions? We have answers! Jan .11, 2011 Expert Day

Thank you for coming to Expert Day – the event has now concluded.
To learn about future HP Expert Day events, click here.
On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us. We hope you will return to the boards to share your experiences, both good and bad.
We will be holding more of these Expert Days on different topics in the months to come. We hope to see you then!
+++++++++++++++
Welcome!
We are glad you came to Expert Day. There are more than 150 experts available to share their insights with you.
How the event will work:
Our team of experts will be monitoring the printer and all in ones, notebook, and desktop boards and jumping into the conversation to tackle your toughest questions.
You can easily recognize our experts out on the Forum.   If they have the label “Pro” under their names, they are HP employees. If they have the word “Expert” under their names, they are people that are very knowledgeable but who are not employed by HP.
If you have specific product questions, the more information you give us the better we will be able to assist you. Having your exact model number, any error messages, what operating system version are you running, and any recent hardware or software changes will go a long way in helping us solve your problem. The experts may need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.
While we do have experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our experts are even planning on logging in to help you from their homes!
Expert Day will also be taking place on the Commercial, Simplified Chinese, and Korean forums.
So, please join the conversation. This is your chance to connect with the best and brightest minds at HP for free. Whether you own a Photosmart printer, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.
We look forward to hearing from you!
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

MemphisBelle wrote:
Dear Mr. Matthews:   The time frame was noon on the 11th to noon on the 12th. Yes, that's 24 hours, all right. But wouldn't a lot of people have thought it would encompass workdays on the 11th and 12th? (8 - 5, etc)
Had I known the clock started ticking at 1200 hours on the 11th and stopped at 1200 hours the 12th, I might have received some assistance.
The "Expert Days" event are held a few times a year and bring in an extra hundred or more experts from HP and other areas. While there are more experts on hand on these days (and more people here posting questions) the forums are open 24/7/365. There are experts here every day answering questions. But if you do not post a question you will not get a reply....
Find an appropriate sub forum for your topic and look near the top of the page for suggestions on how to ask good questions. Provide plenty of details of the issue including your computer or printer model, what operating system and what exactly the issue you have, including any error messages.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Got Windows 8 Questions? HP Win8 Expert Day – November 28, 2012

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