Had my ipod for one year but now I can't access my music. ipod wants me to create an account but I already have one. Any suggestions?
Had my ipod for a year but now I cannot access my music. ipod want me to create an account but I already did this a year ago. Says my email address is already in use. Any suggestions?
You said "In order to enter ipod I had to create a new id. " Just why did you have to create a new ID? iTunes/App purchases a re locked to the account that purchased them.
You also said "Says my email address is already in use." You can only have one account with one email address.
I do not understand what you did or why you did it. What is current status of the iPod?
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Thank you for visiting Apple Support Communities.
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My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
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Mylenium -
I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.
Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
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I am locked out of my iPod. I tried to update the iPod so I could download a song I just bought. Had to back up the library on my computer. After I installed the software and updated the iPod, iTunes is asking for the password for the backup, but I never typed a password. Now I can't get into my iPod at all.
That happens some times.
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http://support.apple.com/kb/ph2617
-Griff W. -
I updated my apple Id, now I can't access my music
My old apple ID was an email I don't use anymore, so I decided to update it. When I logged in to appleid.apple.com, it prompted me to change my password because my old one did not fit the new requirements. After I changed my password I changed my apple ID. I verified that it had changed with my new email and everything was all set. I set everything up on my phone with the new ID (after some trial and error), but now when I sync my iphone to itunes it asks me to authorize purchases I made with the old ID. No matter what password I put in, it won't accept it, not the original password (before it prompted me to change it) or any subsequent. It then redirects me to iforget where it offers to send me my password. I check the old email, but the password never comes (it doesn't end up in spam either). Now, I can't access any music I purchased under the old apple ID on my phone and I have a feeling that when it comes time to update paid-for apps that I purchased under the old ID that will be impossible as well. If anyone can help me I would very much appreciate it. I know other people are struggling with this issue too.
Also, I didn't know which community to post this to, so this question might end up in a couple.You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.
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I can't set up a new itunes account - says I already have one
When I try to establish a new account with my email address, it says I already have one. When I say I forgot my password and request an email, the email is not received. When I answer the security question (my birthday), it says it fails.
How can I reset the account/email address so I can use my email address to establish a new account?
Thanks.If you mean iTunes libraries or computer user accounts, just create one. To make a new iTunes library on Windows, launch iTunes with the Shift key held down and choose Create Library.
If you mean iTunes Store accounts, click here and request assistance.
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