Have to PURCHASE additional microcell to get service to work in my home? REALLY!!!???

I've been an AT&T customer for awhile, gone from 1 to 3 mobile "lines" but this really bugs me. Ihave poor quality reception of the cell signal in my home, sometimes missing calls and texts unless I walk around and get lucky or go outside. I am being told a microcell will most likely, and I believe them fix my issue. Unfortunately, for the priveledge of being an AT&T mobile customer for years I must PURCHASE equipment myself in order for my mobile devices to work in my home. So again, for the lack of signal strength throughout most of my neighborhood, I have purchase equipment for AT&T shortfalls? Funny, a neighboor had the same issue with another carrier and in a few days a FREE similar device was delivered to the door and once installed his phones work beautifully.Like AT&T otherwise and loyal customer, but perhaps time to shop around?

Hi there! @microcellfree thanks for posting your concerns.
I’m sorry to hear you are having signal issues at home and can understand how frustrating that can be.
We’ll be happy to see what options we have for you.
please private message me by clicking here and provide your name, the address where you experience this issue, including the city, state and zip, and a good contact number.
Thanks!
Charise

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Have to PURCHASE additional microcell to get service to work in my home? REALLY!!!???

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