HELP - ipod won't respone

HELLO
yesterday I disconnected to ipod from to computer on the screen "do not disconnect". I went out and when I came back- nothing Respond!
not play/pause , not hold , not RESET.
when I connect to pod to the computer XP says : one of the usb connections is messed up and doesn't work right.
what can I do?
I want to die . pliz help me.

What to do if Ipod appears frozen or doesn't respond.

Similar Messages

  • HELP Ipod won't reset or restore or show when plugged into computer

    I've done everything it's told me to. From the 5 r's on. My Ipod was playing then stuck, I turned it on and off again and now its frozen in the photo section. I won't do anything, nor will it show up on my PC (windows) when plugged into my computer. HELP....Thanks!
    Mellisa

    Check these out.
    iPod won't turn on.
    The Five Rs.
    If this is brand new, you might want to think about returning it for an exchange. You shouldn't need to fool around trying to solve this issue with a brand new unit.

  • Help Ipod won't work with my computer anymore!

    I have a 5th gen Ipod and it has been working fine for the first month I've had it but recently I can't seem to get it to work with Itunes or even be detected on my computer. I've already tried all the things it says to do on the support page and none of it seems to be working. I've reinstalled everything and tried the Ipod updater but it won't work. Has anyone else had this problem and if so what should I do? Is there any way I can just get a new Ipod since I've only had this one for a month?

    Try putting your iPod into disk mode...
    Putting iPod into Disk Mode
    Now try to restore it...
    Restore the iPod
    btabz

  • NEED HELP. iPod won't even charge.

    Every time I try and charge it, the Apple logo appears and then the sad iPod icon appears and it does it over and over again.
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    Any and all help is GREATLY appreciated.

    Don't worry: the sad iPod icon is a known issue. You can learn more about it online at http://docs.info.apple.com/article.html?artnum=61771.
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  • Help: ipod won't connect, display screen reads do not disconnect

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    I've already tried all the options in the help section relating to this topic, but nothing works...
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    Thanks
    hp pavilion ze4125   Windows XP  

    If you don't have iTunes installed, it will just sit there saying do not disconnect. Is the little charging lightning bolt on the upper corner or does it eventually change to a plug symbol? If so, it is charging fine. Now all you have to do is manually eject it from the Windows environment.
    In the future, if you configure the iPod to Enable Disk Mode, it will show up as a disk drive on the computer and you can eject it as such. Right now, you should still be able to find the device on the system and eject it.
    Patrick

  • Help, ipod won't play music or connect to p.c folder icon and exclamation

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    Check this out.
    http://discussions.apple.com/message.jspa?messageID=1533747#1533747

  • Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps

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    You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
    ArealDJ wrote:
    I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem.

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    Hello, I'm sorry if this topic is already in an other one, but I couldn't find it.
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    I didn't found this same problem in any of other topics, if someone finds the same topic WITH an answer, I would be pleased.

    Ok seriously. We pay way too much for these things for crap like this to happen all the time. Apple has us all by the gonads b/c they know we can't get them to work any other way.
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    I've tried for weeks now to back up my iTunes on both my computers and it always freezes. I was hoping after the new version this would be fixed. NOT so much.
    So in a nut shell....I CAN'T back up my stuff, b/c iTunes *****. Now in order to use it I have to reformat my iPod, which will erase all my stuff. So I'm SCREWED. I'm not usually a hostile person, but at this point I could scream!!!!!
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    Rant over....

  • Help please.  My newish Ipod won't charge and won't connect to itunes

    Hello,
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    Try these.
    iPod won't turn on.
    iPod battery doesn't charge.
    Your Windows PC doesn't recognize the iPod is connected.
    iPod shows only an Apple logo and doesn't start up.
    When restoring the iPod, it's often useful to put it into disk mode first.
    Putting iPod into disk mode.

  • Help! iPod won't work or connect to XP

    Please choose the appropriate forum for this topic. Thank you. All the music was erased off my 5G 30GB iPod Video last week for some reason (interestingly, the photos were still there). When connected to iTunes, it gave me an error message about needing to "reinstall the iPod software."
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    In order to restore it, it has to show up on the desktop, I think. It doesn't. I downloaded the software, and it's waiting for me to plug in the iPod (which is plugged in).
    I actually have been reseting it every minute or so since I read your post. Before I restore it, the battery icon doesn't show any lightning bolt or motion. Then if I restore it, it appears to be charging for a short time. I was wondering if I was going to have to charge it in lots of short increments (I don't have the optional charger).
    I dug out the manual from under the desk. And it says that if it is extremely low on power, I may need to leave it charging for 30 minutes before it is recognized. I think from a sentence in there: "Leave iPod mini connected until at least the battery icon animates." So, maybe it is actually charging when it appears to be unconnected and has no lightening bolt.
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    Follow these instructions to completely remove Apple software
    http://support.apple.com/kb/HT1923
    Then use free Ccleaner to repeatly repair your registry until it's fixed.
    http://www.piriform.com/ccleaner/download/standard
    download iTunes again from Apple.
    http://www.apple.com/itunes/
    If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
    Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
    Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
    You  should be making backups of your content regularly, either through  iTunes or via copying the iTunesFolder in your Music folder to a  external drive.
    Windows  is notorious for having "other" issues that make it unstable, we as  volunteers helping others can't always resolve those issues.

  • Help my IPOD won't start PLEASE HELP

    It gives me the apple screen and then switches into the foloer with an exclamation point and i don't know how to get it out. I have tried restarting, and plugging it into the computer doesn't do anything. It is charged, please help.

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • My new IPOD won't sync, the error says I do not have enough space but at the bottom it shows I have extra space....help

    My new IPOD  won't snyc, the error message says I do not have enough space but ir shows at the bottom of the screen and on the main page that I have pleanty of space. Help!

    It appears that you are trying to sync too much media to the iPod. Check your checkmarks. Also see:
    How to sync music to your iPod when your library is bigger than your iPod storage space
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    or
    iTunes 11 for Windows: Syncing overview
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad

  • My Ipod won't turn on. (7thg) PLEASE HELP ME!!

    7th generation, no known damage done too it.
    it worked fine, untill up to a couple of days ago.
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    the second it's unplugged, the screen goes black and completely unresponsive.
    Possible battery damage or unusable.
    My suggestion is to check through here:
    iPod won't turn on
    If nothing works, then you may have no choice but to go to an Apple Store. If it comes down to that, make an appointment with the Genius Bar.
    Apple Retail Store - Genius Bar
    Hope this helps.

  • IPod won't connect or turn on. Help please.

    I have an iPod mini, I bought it in July last year, so I haven't had it for even a year. I've had no problems with it until recently.
    At first, my iPod wouldn't turn on at all. I charged it and when it finally did turn on, the folder with an exclaimation point showed up. I've tried resetting my iPod, but when the Apple logo dissapears, a line just shows up then fades away and it goes back to the folder picture.
    I've tried plugging my iPod in, to use the updater. But it doesn't even say that it's plugged in, neither my computer(Windows XP 2002-03) or my iTunes is accepting my iPod. So I can't restore it if the iPod Updates says it's not even there. I even left it there for 5 minutes, to see if it just needed to load or something, and it still didn't work. I don't think it would be the connecting cord, as after I tried mine I tried my sisters, same problem.
    Sorry this was long, but is there anything I can do to fix it? Or do I have to take it down to the iPod store?
    I wasn't sure if they'd fix it or not, because I got my iPod in California as a gift from my Aunt, and I'm in Nevada now. Would they still fix it if I had to take it in?
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    See if any of these help.
    Try these.
    iPod won't turn on.
    iPod battery doesn't charge.
    Your Windows PC doesn't recognize the iPod is connected.
    iPod shows only an Apple logo and doesn't start up.
    When restoring the iPod, it's often useful to put it into disk mode first.
    Putting iPod into disk mode.
    If you take it to an Apple store, you should be able to get repair or exchange no matter where it was bought.
    Just recently I exchanged some phones at a different Apple store to where they were bought.

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