Hi guys. i bought an i pod tough and now when im going to the app store it wants a password from some email address and i dont know it. how do i remove it and reset everything to my liking? please help
c
Welcome to Apple Communities
You need the Apple ID. If it's not new, go to Settings > General > Reset > Erase All Content and Settings and create an Apple ID
Similar Messages
-
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
-
i had to restore my iPad mini and when I go to the App Store to reload some of my apps it times out and doesnt reload them. Any suggestions?
Close the App Store app and reset your iPad.
Now close all apps. In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
In order to reset your iPad, hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears on the screen after which time you can release the buttons and let the iPad start up.
IF that didn't help, try turning WiFi off on your iPad in the Settings, restart the iPad, then turn Wifi on again. -
WIth my iphone 4 in ios 6 when i try to view my puchased in the app store app it starts to load and after about 20-25 seconds nothing loads and the app crashes im wondering if its because i have at least 600 apps in there, but it has never happened to be before.
WIth my iphone 4 in ios 6 when i try to view my puchased in the app store app it starts to load and after about 20-25 seconds nothing loads and the app crashes im wondering if its because i have at least 600 apps in there, but it has never happened to be before.
-
As it says in the heading can anyone help?? I wanna start the game again but it keeps going back to where I was up to :-(
I don't know the app, but am guessing here.
Disconnect from the internet after you have reinstalled the app.
Start the app with data and wifi turned off.
This could help.
I am assuming it updates your data from the cloud.
There must be also be an option to reste the settings.
Or contact the programmer. -
Having difficulty initiating the PDF Expert app after download
That app is designed to be used with a network. If your employer is using such a network you will need to contact the computer administrator and be issued such a password.
-
My iPod has a glitch in the App Store. When I go to the App Store and click on updates then click on purchased it won't load up my purchased apps it says it is loading then it flashes black and goes to my home screen. How can I fix it??
Have you udated to iOS 6.0.1?
Otherwise
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Hi I want to download Instagram and snapchat on my IPod touch . I think for these apps you need to be at least 12 to download them. I am . However when I go to the App Store to download them . It won't let me . The install button is grey so therefore when I click it nothing happens. Please can somebody tell me how to sought this problem out allowing me to download the apps. As this is getting really annoying now .
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog -
My iPhone4 doesn't appear to have "FacTime" (App), yet when I "ring" it from my iPad's FaceTime, I hear a faint ringing tone but nowhere to answer the call? Anyone out there suggest what's wrong? (going to the App Store and searching "FaceTime" brings apps that have icons different to that of my iPads!)
Yeah, I know I can restore it, but I might as well go ahead and try. I just finished a backup for icloud and itunes to make sure, I'll go ahead and restore it and set it up as new and see how that works. Seems like I have no other options at this point, I'd still like to know what they did with the Download tab in itunes store, if they removed it or if I'm just overlooking it.
-
My instagram app icon on my iphone 4 is missing. When I go to the app store and try to reinstall it, it says open. When I search for it on my phone it can't find it? What should I do?
Make sure your phone is connected to the computer and iTunes is open
1. Visit Instagram.com from your computer web browser
2. Click "Download in the app store"
3. It will download and show up in your iTunes
4. Highlight and sync the app to your iPhone (note: it will not show up on your phone, even after it says syncing is complete).
5. In iTunes, select the Instagram icon and click "Remove" or "Uninstall"
6. Click Accept and Uninstall when it asks you to confirm as it will remove instagram and its data from your iPhone
7. Disconnect the phone from the computer
8. Manually reboot the phone after exiting all apps
9. Upon re-start, you will be able to access the app in the App Store, and install it -
I dropped my iPhone and i tried to turn it on but it only comes on at curtain times. And it turns back off when I drop it just a little bit. Sometimes it takes like three days to turn back on. How do I get it to work regularly again?? Please help!!!
Seems like there is some physical damage causing an intermittent issue of the iPhone being unable to power on.
You could try a reset:
- hold the home button and sleep/wake button down at the same time
- the iphone will turn off(keep holding) then when the Apple logo appears release both buttons
If the reset fails I would suggest next time it powers on to try and back it up to either iTunes/iCloud then you can try a restore to factory settings or just back up and book an appointment at an Apple Store to have the iPhone evaluated.
All the best -
When I go to the app store on the I pad and tap on an app to get a description, it does not do anything. I have my iPad 2 for just a few days and it did not start doing this until just a few minutes ago. Any suggestions?
I understand that your App Store does not show your app updates. Please follow the steps below to help resolve the issue.
1. Close All Apps on iPad: http://support.apple.com/kb/ht5137
2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out
3. Reset All Settings: Settings > General > Reset > Reset All Settings
4. Reboot iPad
5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID
Thank you for being an iTunes store customer. Apple appreciates your business. -
I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!
The reset link will only send reset info to your rescue email address, an alternate email address is not used for account security. If you don't know what your rescue email address is (you won't be able to view/change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
when i go to the apps store and open upgrades to download a user id shows up that i don't recognize how do i get rid of it
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
how to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8
so is their is any way that i can solve this matter
Maybe you are looking for
-
Error while setting the SSL with trusted cert -- any help on this?
Connecting to Node Manager ... <Aug 3, 2010 5:20:17 PM CDT> <Warning> <Security> <BEA-090542> <Certificate chai n received from localhost - 127.0.0.1 was not trusted causing SSL handshake fail ure. Check the certificate chain to determine if it shoul
-
Bug? Wrong default application
I think I may have found a bug in Tiger related to assigning the correct default application. Background: Installed TurboTax Deluxe 2005. Created a tax return file. Exited TurboTax. Double clicked tax return file. TurboTax Deluxe 2004 is launched and
-
How do I sort books in series order?
I have several books by the same author (20+). These are in three series (and sub series) The library sorts by AUTHOR just fine, but then puts the books in ALPHABETICAL order. The SERIES order in not ALPHABETICAL. The last (latest) book starts with "
-
Sequence of operations - Direct Delta, Queued Delta, Unserialized V3 Update
Is the below understanding about each update method correct? a) Direct Delta - The user selects a process (e.g. creating, updating or deleting a purchase order), fills the fields in the screen, presses SAVE. - A module makes inserts, updates and dele
-
Update Delivery date programatically for inbound delivery
Hi all, I need to update the delivery date in the inbound delivery programatically...How cna i do that?any FM available? The field to be updated is LIKP-LFDAT. Thanks.