Hi i purchased an itunes card and i scratched it too hard apples not open anybody have an idea
I scratched my itunes card too hard i want to know who to contact apart from apple as they are closed
How much of the code did you scratch off ? If only one character then is there enough of the character left to be ablt to try guessing it ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!
for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy -
HT1541 I purchased an iTunes card and can' redeem it by camera or manually
I purchased an iTunes card and can't redeem it by camera or manually
What happens when you try to redeem it ? If you are getting an error message then what does it say ?
If this page doesn't help with whatever the problem is then if it's something that only iTunes Support (these are user-to-user forums) can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
If it's something that fellow users might be able to help with ... ? -
I got an itunes card and i scratched to get the code but i scratched of half of the code
i got an itunes card and i scratched to get the code but i scratched of half of the code off the card what do i do?
the thing 22iTunes Store: Invalid, inactive, or illegible codes
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I purchased a itunes card an downloaded the new itunes version on my PC. I then went to the itunes Store and purchased music. Now I'm trying to sync it onto my ipod touch and it is not working. What am I doing wrong?
What exactly happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes?
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I am trying to update my apps and when i hit update all it asks to verify my acct info and i purchased an itunes card to cover the costs of my purchases and if i continue with it will the updates take off my credit card or my itunes card that i purchased?
ok now im trying to go ahead and verify my credit info to continue and when i hit done it says invalid security code and its correct, ive checked it several times and wont take it
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I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.
I'm having the same problem with the cards app by Apple. Someone please help!
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I HAVE A CANADIAN ITUNES ACCOUNT. I RECENTLY PURCHASED AN ITUNES CARD IN THE USA AND SYSTEM WONT LET ME REDEEM IT MESSAGE SAYS BECUZ I HAVE A CANADA ACCOUNT. ANY SUGGESTIONS AS CARD IS NON-REFUNDABLE!!!
Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
Regards. -
Hello,I purchased an itunes card,and entered code and it came back not activated
Hello,I purchased an itunes card to redeem music,and received a message that the card is not activated properly
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(107268) -
I recently purchased an itunes gift card and it requires an email and i accedently entered the wrong one which i have no acces to, what should i do?
if you log into you account in iTunes you may be able to change your email address if that work work try to set your emails to forward to your new email address
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I purchased a ITunes gift card at Hastings. When we tried to load it, is was not able to load b/c it had already been redeemed. I have tried to look on the site to figure out what to do since the store said they could do nothing.
See here: iTunes Store: Invalid, inactive, or illegible codes
B-rock -
I bought an itunes card today and tried redeeming it but it's not adding the money to the account for me.
Hello yayafromca,
Thank you for using Apple Support Communities!
I would recommend starting with this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/TS1368.
If needed there is another article with more advanced troubleshooting found here: iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Sterling -
I bought a new itune card from store and after scratch and try to redeem this card, I got this option "this card is already redeemed" I need to know how to find out who and when this card was redeemed?
Thank youGo here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Purchased an itunes card and it was redeemed then the money just vanished?
the card was redeemed fine and i was able to purchase one song and when the download was complete i returned to the itunes home page and the money was gone! i tried everything and now i'm just really frustrated and in need of help.
Are you logged into the iTunes Store?
Can you see your username in the upper right of the iTunes Store window?
If not then log in.
PS This forum is for iTunes for Mac. -
I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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