Hello,I purchased an itunes card,and entered code and it came back not activated
Hello,I purchased an itunes card to redeem music,and received a message that the card is not activated properly
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
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Similar Messages
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HT1541 I purchased an iTunes card and can' redeem it by camera or manually
I purchased an iTunes card and can't redeem it by camera or manually
What happens when you try to redeem it ? If you are getting an error message then what does it say ?
If this page doesn't help with whatever the problem is then if it's something that only iTunes Support (these are user-to-user forums) can help with then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
If it's something that fellow users might be able to help with ... ? -
On my iphone 4 i tried to enter my $25 itunes card and it says its not valid when i bought it yesterday... whats the problem?
http://support.apple.com/kb/ts1292Try this link...
Message was edited by: all the answers -
I purchased a itunes card an downloaded the new itunes version on my PC. I then went to the itunes Store and purchased music. Now I'm trying to sync it onto my ipod touch and it is not working. What am I doing wrong?
What exactly happens when you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes?
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I am trying to update my apps and when i hit update all it asks to verify my acct info and i purchased an itunes card to cover the costs of my purchases and if i continue with it will the updates take off my credit card or my itunes card that i purchased?
ok now im trying to go ahead and verify my credit info to continue and when i hit done it says invalid security code and its correct, ive checked it several times and wont take it
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I HAVE A CANADIAN ITUNES ACCOUNT. I RECENTLY PURCHASED AN ITUNES CARD IN THE USA AND SYSTEM WONT LET ME REDEEM IT MESSAGE SAYS BECUZ I HAVE A CANADA ACCOUNT. ANY SUGGESTIONS AS CARD IS NON-REFUNDABLE!!!
Sorry, but iTunes cards are country-specific. You cannot use a US iTunes card in a Canadian account. You'll have to give or sell the card to someone in the US and buy a card in Canada.
Regards. -
Hi i purchased an itunes card and i scratched it too hard apples not open anybody have an idea
I scratched my itunes card too hard i want to know who to contact apart from apple as they are closed
How much of the code did you scratch off ? If only one character then is there enough of the character left to be ablt to try guessing it ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I recently purchased an itunes gift card and it requires an email and i accedently entered the wrong one which i have no acces to, what should i do?
if you log into you account in iTunes you may be able to change your email address if that work work try to set your emails to forward to your new email address
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I can't make an in-app purchase in the app game Campus Life. iTunes goes to the credit card and I don't have a credit card, and so an error shows up insufficient funds. I have money in my iTunes account from the gift card. How do I buy through iTunes not through a Credit card? I didn't see anything on iTunes/apple account that will let me change it. I see other people can get gems or whatever through iTunes in-app. Please help ASAP! Thanks.
I'm having the same problem with the cards app by Apple. Someone please help!
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I purchased a ITunes gift card at Hastings. When we tried to load it, is was not able to load b/c it had already been redeemed. I have tried to look on the site to figure out what to do since the store said they could do nothing.
See here: iTunes Store: Invalid, inactive, or illegible codes
B-rock -
I was trying to put in my redeem code off the back of my $25 dollar iTunes and it said card not activated.
What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a copy of the receipt
Regards. -
Purchased an itunes card and it was redeemed then the money just vanished?
the card was redeemed fine and i was able to purchase one song and when the download was complete i returned to the itunes home page and the money was gone! i tried everything and now i'm just really frustrated and in need of help.
Are you logged into the iTunes Store?
Can you see your username in the upper right of the iTunes Store window?
If not then log in.
PS This forum is for iTunes for Mac. -
TS1292 Brand new itunes card,when enter code says already redeemed.
When I enter a brand new card on iTunes store,I get a message that the card has already been redeemed. How can that be? What do I do about it?
I've had this problem as well. Apple Support are telling me that I need to provide copies of receipts from the store it was purchased in, but this was a gift (as in "Gift Card"), so I don't know where it was purchased and can't get the receipt. I do know that the code cover was completely unscratched when I used it. I'm really annoyed about this - feel very let down by Apple. People need to be aware that these cards are not secure. If you buy them then you need to keep the receipts and ideally video record yourself scratching the cover and redeeming.
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I purchased an iTune card and when removing tape number came off with it. Has anyone else experienced this problem?
See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page - characters are completely missing, not just difficult to decipher - contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
I have purchased itunes card whenever enter the card number asking me to call customer service and treatment sinners
Do as it says and contact customer service instead of posting to these user to user technical support forums.
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