Hi, my Ipad has frozen today and I can not get onto any of me apps. Can anyone help?

Hi
Me Ipad screen has frozen, I have tuned it on and off, but it still doesn't work. Can anyone help me?

Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank. Be patient, the device will power ON again in the normal way. It is app and data safe!]

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I have a ipad 64GB Wifi 3G and i can not get onto the internet, i have set up wifi but it wont get on the net

i have a ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have set up wifi but it wont conect to the internet

From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
Have you reset your iPad already?
Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
Genius Bar: http://www.apple.com/retail/geniusbar/

I down loaded the update for 4 and when I get to the end where is you click finish, it tells me to close firefox, but I do not have it open. Now I can not get in to Firefox at all. PLEASE Help.

I down loaded the update for 4 and when I get to the end where is you click finish, it tells me to close firefox, but I do not have it open. Now I can not get in to Firefox at all. PLEASE Help.

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You should still have your profile folder, so when you install 3. you will get your bookmarks and other user data back.
There is a third party version of Firefox that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

HT4623 Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later.

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

Web Premium does not contain AI.
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Have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for

have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!

Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
RobinD_VZW
Follow us on twitter @VZWSupport

I can not get my ipod 4 gen to log into Free Wifi hotspots. It shows that it is connected but I have to internet activity. I was at several hotspot locations last night and could not get on any, but other people were. HELP.

I can not get my Ipod 4 Gen to log into free WIFI hot spots. It shows that I am connected but I have no internet activity. I was in several hot spots last night and could not log in, other people were, but I could not. HELP!

- Did the other users who successfully connected have iDevices?
- Frequently you have to open Safari/a browser and agree to the terms and conditions of the wifi spot before yo can get to the internet. Some wifi spots use Flash or Java to log on which the iPod (and other iDevices) do not support)
- Have you tried resetting network settings: Settings:General>Reset>Reset Network Settings
- Does you Ipod successfully connect at home?.

HT4623 I have just tried to update my iPhone 4S to the recent IOS but it has frozen in the middle of the restore. Any idea how I can get it to restore fully?

I have an iPhone 4S which was due the upgrade to it's IOS.
I have tried to update it through iTunes in the normal way but it has frozen.
I am using the lead that came with it and I have never had this issue before although my girlfriend who has the same phone has. It took her about 20 attempts to finally get it to work. This seems a bit unnecessary.
Can anyone help.

the phone was on an o2 buisness contract with my mate and was unlocked by o2 we have been using a giff gaff (o2)sim card in it for the last 3 months

HT204053 I changed my Apple ID (email address) to a new Apple ID (email address), but my iPhone is asking for my password on my old email address which has been discontinued, now I can not get into iCloud or add Apps because the old email and password do

I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?

Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

My iMac does not start up as usual. Start up disk is full message and I do not get normal desk top. Please can you help? Thanks

My iMac does not start up as usual. I now get a ' start up disk is full. You need to make space available on your start up disk by deleting files' message.
I am able to key my log on password however I just get the purple galaxy screen with no desktop.
If I try to use the keyboard I get a tone when pressing the keys.
Has worked perfectly well up until I got this dusk full message.
Can anyone help please. Thanks

Your going to have to follow the Data Recovery Efforts page here to be able to access your drive and remove files without booting the computer.
You can't open the iMac so you will need OS X booted from a external drive or via Firewire Target Disk Mode using another Mac.
https://discussions.apple.com/docs/DOC-3172
I would concentrate on Movies as this is a big source of large files to free up room.
Read Storage Drive here
https://discussions.apple.com/docs/DOC-3045
If you not handy with computers, your going to have to hire a local service or provide the info above to someone you know who can, it's not easy.

HT201320 Added email to ipad can send email but can not get email message wrong password. Can some one help

Added email to ipad can send email but can not receive.Message wrong password .Can some one help.Thanks

No one here will know your password

HT4061 MY ipad has been stolen and i am looking for serial number for insurance purposes can someone explain how to finf the serial number by looking within Itunes and finding hardware that has been used with my itunes account

any help finding my ipad serial number please
Thanks

These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

Cannot update my ipad to iOS 5 and I do not get an error message

It just kepts trying to connect to the server, but it never does. I have backup the ipad several times without a problem. I DL the latest updates for itunes and my Mac, no problem, just the ipad updates will not work? Help!
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Welcome to Apple Support Communities.
If you have no compelling reason for the update TODAY, wait a day or three and try again.
In the announcement yesterday, Apple said there are over 300 million iOS devices (combined sales of iPhone, iPod Touch, and iPad since 2007) out there, and 62 million were sold in the last quarter.
So many of those multiple millions of people worldwide have been notified within the last 24 hours that their iPhones, iPads, and iPod Touches have the iOS 5.1 update available.
Even with the huge server farms Apple has installed, when millions of people try to download the same update at the same time, network congestion happens.
If possible, download the iOS update to your Mac. Then you can install it on all your iDevices 'offline' at your convenience.

Lost all my built in apps on my Iphone3GS, i have checked restrictions and spotlight search and i do not have phone,imessage,or appstore apps anymore,please help me!

Lost my phone,imessage,and app store apps and when i try to restore it,its still showing up like this,i have checked restrictions and spotlight search but still no luck,please help!

Settings > General > Reset > Reset Home Screen Layout

I have a windows XP and i can not get my apple conexion , what i can do to rsolved it?

Good nigth,
Normally i used itune on my dell computer, itis working with Windows XP, however since two month ago my apple account in this computer it is not working more. and i installed many timebut always show me the same box messages.
Thnak you and all the best
Oswald Quintero S

See:L
iOS: Device not recognized in iTunes for Windows
I would start with;
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Hi, my Ipad has frozen today and I can not get onto any of me apps. Can anyone help?

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