Hold for 48 hours?
I just got off the phone with my local Best Buy mobile department. He told me they don't know when they're getting any in, as expected. Then I informed him that I'm going on vacation today, and he told me they would hold it for 48 hours?
Okay I work for an airline, I'm used to taking 48 hour vacations, but this isn't one, and I pre-ordered my phone on the guaranteed-by-Best-Buy-mobile-employee understanding that I would have it on the 24th, three times, and in fact moved my vacation to accommodate it so I could have the new capabilities on my phone, namely the video recording. Telling me that they'll only hold my pre-order for two days is not acceptable after the news yesterday.
Someone needs to explain that to the Best Buy employees then, because when they called me yesterday to tell me I wouldn't be getting my phone today, they told me if I wanted to stay on the list and not lose my place, they would hold the phone for me (when it eventually comes in) and I could [b]pick it up whenever I wanted[/b] after it arrived.
Perhaps Best Buy's definition of "whenever you want" means "48 hours after we call you" but that certainly isn't *my* definition.
Similar Messages
-
Not able to receive calls...and I've been on hold for 2 hours and 15 minutes with att
My Samsung Galaxy 5s will not receive any calls, I can text and call out but all incoming calls go to voicemail.. and no one at att customer service will take the call...I've been on hold for 2 hours and 15 minutes now and still holding. Does hours on hold with att count as minutes /phone usage ? Jk I know it does ...screwing me in both ends
Some people are being affected by network issues. The support line and live chat queues are being hammered with customers in similar situations.
-
On Hold for 2 Hours. Need new CD's PLEASE HELP
I have been having trouble reinstalling Acrobat 9 from my discs for 3 days now.
The installer freezes with "preparing to install..." in the installer window. Since Tuesday, I have been following the instructions of the difficult to understand Indian support staff. After 4 calls and over 10 hours on the phone, I requested a new set of CD's (DVD's). The technician I last spoke with last night 9/10, agreed that this was the only resolution. He transfered me to Customer Service, where I waited for 2 hours on hold.
I have attempted a laundry list of procedures to remedy this problem. Clean system, I can install other programs, made disc images, new administrator file, etc., etc. I need Acrobat for an important project and am beginning to lose patients.
I apologize for using the forum to voice my frustration, but I cannot seem to get a human, on any continent, to pick up the phone.
Case Number: 0181161652.
I hope a moderator will intervene and assist me, pleaseAfter reading a post on this forum, I was able to launch the installer from the terminal.
When I happily open Acrobat, I was greeted with the following dialog box.
Still no joy. : ( -
On hold for an hour!!! is verizon trying to stall out my termination period?
This is ridiculous. I called specifically an hour before closing to reach someone to ask about why Verizon refuses to accept the insurance phone back if I loft my original yet want to cancel within the 14 day period. They've told me I have 2 days to figure it all out and I got the ocmplete run around on the phone and now am still waiting in silent hold for a manager and it is 11 p.m. Service is terrible!! I want OUT but they make it impossible, even at the beginning. Does anyone know a better number or method of reaching a supervisor over there?
Saved Data Transferred is displayed indicating that the data has been backed up to the media card. (Important: BBM 7 and above will not store BBM contacts on this backup file as this data is associated with the BlackBerry ID on currently the BlackBerry smartphone. You will need to login to the same BlackBerry ID on the BlackBerry 10 smartphone in order to restore these contacts.
http://www.blackberry.com/btsc/KB33322
http://www.blackberry.com/btsc/KB20554 -
Monitor broke, need a replacement, sitting on hold for 2 hours
I have an HP L2245wg. It has died and is still under warranty. I am trying to get a hold of someone in order to get my case submitted so i can have a replacement shipped to me but i have been sitting on hold on the phone for over 2 hours!
The website wont let me link my monitor to my account to submit a request here and everytime i try to "Chat with HP" it gives a request timed out error.
It seems every option for support is unavaliable and this faint hold music on the phone i have been hearing for the past 2 hours has gave me a headache. I just want to do one simple thing. Please contact me so i may have my monitor submitted for a replacement.Hi @Sparrow421 ,
I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you through the process.
Thanks for visiting the HP Support Forum
I work for HP. However I speak only for myself, not for HP nor anyone else -
On Hold For 1 hour and 27 minutes...
Really? Surely after speaking to three different people (last supervisor was Randy), someone at ATT can step up and help. I am getting no solutions to my problem...willing to pay for more data for the rest of the month...noone can help me. Seriously? How do I register a complaint? Make that 1 hour and 30 minutes.
Hi there
I’m sorry to hear that you were unable to reach our support representatives due to an unusually long wait time. We may have been experiencing high call/chat volume at that time. I’d be happy to offer my assistance should there be anything we can help with! Can you please send me a private message by Clicking Here and include the following information?
Full name
Cell number
Best time to reach you
Thanks,
Charise
-
My account was charged for buying app that I actually didn't buy. I was trying to sort out these mistake by calling the support number given (Russia). There was no other options like sending an email or calling some other number. I was on hold for one hour and a half! Is that normal for Apple support??? So apart from being charged for the app I haven't given my permission to buy, I also got a phone bill for calling the only support number available. Where can I submit my complain and what could be done about it?
Thank you,
NataliaThere is an email way to do this. See here: https://getsupport.apple.com/ContactInfo.action
The Russian Federation is one of the countries listed under Other. -
Hi,
This is for my wife's iPhone 4
She was on a call and went to end the call and the phone just turned off.
Left it on charge for an hour or so and nothing.
I tried the old reboot (home button and power button) and nothing
I tired with the sim out.
And with it plugged into a PC, opened iTunes and it didn't recognize that the phone was plugged in.
I tried my PC and nothing.
My phone charges and connects to both PC's
Tried holding the home button then plugging into PC
Tried holding the power button then into PC
I've now been trying different combinations for about 3 hours and now I'm all out of ideas.... :(
Please please can some help before Tuesday when I will have to find someone to repair it.
Thanks,Sounds like faulty battery. Make Genius reservation and take to Apple for quick (minutes) free battery diagnostic testing. If you have Warranty or AppleCare the problem will be covered.
-
Case number: 28****598
Last year, I had problems with my phone and they said I did not ahve the applecare plan. I finally proved that I did; and the worker promised it was in the system. This year, I have been put on hold (once for an hour only to be told that it was not office hours by a recording), numerous times because the regular phone people cannot do anything about the Applecare plan even if I have it in my hand. I can give all the information you need. I made an appointment last night and they called in the middle of the night, wihch is perhaps my fault due to a time difference, but on the phone today I booked one appropriately for tonight and thye did not call. My phone is broken and I feel as though Apple's quality in customer service simply isn't what I would expect. This process should not be stressful or as lenghty as it is.
<Edited by Host>Call Apple Customer Relations - 1800-767-2775
WARNING: DUE TO SECURITY REASONS, PLEASE DO NOT POST YOUR COMPUTER'S SERIAL NUMBER AND/OR CASE NUMBER ON THESE MESSAGE BOARDS. -
10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart. Anyone can help
Ok will check, as of right now I have 82.57gb free, that's plenty of space will check the disk though using disk utility. Also I am now downloading the update from the apple website instead of going through software update
-
My iPhone 4 has been dead for 24 hours and I've been charging it for 12 hours and it still won't turn on. I have tried holding the lock button and home button down, even connected it to computer but nothing's happening, it randomly died on me.
Hi Lauren,
When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
I have a classic, several years old.
It will not recharge; the Apple logo flashes every few seconds then disappears.
I have tried the 'reboot' advice i.e. move the Hold switch on and off, hold the Menu and Center buttons, no success.
I have tried this many times and kept the ipod connected for several hours. And I have tried two different cords, one connected to the desktop computer, one connected to electrical outlet.Hi enbridge4,
If your iPod Classic won't charge or turn on, you may find the following articles helpful:
Apple Support: iPod won't turn on
http://support.apple.com/kb/ts1383
Apple Support: iPod's battery doesn't charge
http://support.apple.com/kb/ta44551
Regards,
- Brenden -
Hi
I have started migration système to transfert from hold Macbook pro to New MacBook air
Application starter successfully for several hours.
But since more than 3 hours I got the message "transferring Time zone paramètres " with time left less than 1 minute.
Any recommendation or suggestion to solve it ?
Many tanksIf it has run for 3 hours it's probably done and you can quit Migration Assistant and reboot the new computer. In the future rather than using Migration Assistant I would recommend using Startup Assistant which tends to be a bit more reliable and does not create a new user account as MA does. If you're interested here is an article explaining Setup Assistant tips.
Roger -
Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called "Live Chat"
Adobe Customer "Don't Care" have been "assiting other people" for about an hour now and I can't redownload Illustrator either.
I REALLY dislike Adobe. -
I have been on hold for over 3 hours now. 3rd time calling billing department this week
I was told that I was being transfered to the billing department over 180 minutes ago. I have been on hold for over 3 hours and was on the phone with tech for 2 additional hours. This is extremely unprofessional. I was to get a refund for the past 2 months since the issue with PS and DW crashing and the ticket is still open. now i have lost productivity for 2 days due to tech additional day on hold. How is this even possible.
I am on terminal hold in the chat room. Tomorrow, I have to try calling them on the phone. This is what I have sent them so far.
"I see that some of the people in the "community" may have been waiting to chat for several hours! I am trying to purchase adobe cloud on line and I keep getting a message
"Your billing address doesn't seem to match the credit card you entered. Check to make sure you entered this information correctly, and if you still can't place your order, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
I have double-checked my billing address several times and I get the same message. How many times am I being charged for this?"
Maybe you are looking for
-
Unable to add AP Invoice based on a Purchase order or even directly for one particular item. We get the following error Stock Account is not defined [ AP Invoice Rows- Warehouse Code] Line 2 'Item Code' Message Message 173-77 We are unable to create
-
Problem with execution of JavaScript in HTML control with SAPGUI 6.20
I have added some lines of code JavaScript in a modified class copy of the class CL_DD_DOCUMENT, that is executed well in frontend SAPGUI 6.40, but it is not executed in SAPGUI 6.20 with patch level 65 or 38. Somebody knows because it is passing this
-
Staring integration model after activation throws an error
Hello Experts, I am trying to import Sales Orders from SAP ERP to APO. The integration model is done and the master data like Products and Location are transfeered to APO. But when I try to transfer the Sales Orders I get an error saying: Outbound Qu
-
I'm getting this error when I start my installation of Oracle 10g Express Edition Database The System DLL user32.dll was relocated in memory. The application will not run properly. The relocation occured because the DLL C:\WINDOWS\system32\SHELL32.dl
-
Nexus 7000 Supervisor Management Port
Hi, I have a deployment with 2 x Nexus 7009. Both N7K's have dual supervisor modules. Each Supervisor Module is connected to alternate management switches. Supervisor 1 is connected to Management Switch 1 Supervisor 2 is connected to Management Switc