How can I complain about a logic board failure after warranty??

My iBook G4 12" has been diagnosed with logic board failure. I just bought it 1 year and 2 months ago..and the tecnhical service charges me US 820!!! for change the logic board (more than the half of the original price of the notebook!!!). I can't believe that a notebook could die so soon. I live in Chile (SouthAmerica) so I don't know how can I complain to Apple..I think they should respond for this because is a fabric failure right?

The Danish government is pressuring Apple to admit this is a design flaw, but so far they have not commented on the subject. If you have local consumer protection agencies, you could try making a complaint to them about Apple, but I'm not sure I like your chances.

Similar Messages

  • Is there anything I can possibly do about these logic boards?

    Ok, I have 4 broken 4th Generation iPods. Two of them are white 20GB models, one is a white 40GB model, and one is a U2 Special Edition 20GB model. All of them have broken logic boards. Every month or so I give them another go to see if I can get any of them working. But, like usual, I tried today and had no luck.
    EDIT: Let me specify, these are all monochrome 4th generation models.
    The difference here (as opposed to previous attempts) is that now I have a working monochrome 4G (meaning a perfect functioning logic board) that I purchased since my last attempt at fixing these (meaning I now have 1 working iPod but still the 4 broken ones). I was able to restore one of my spare hard drives (20GB MK2006GAL model) with firmware version 3.1.1 using this working iPod. I was even able to add songs, and after disconnecting, play them in the working iPod. Not to mention, the hard drive sounds like it is running beautifully.
    So, I thought, "maybe if I plug a 4th gen formatted, working hard drive with the latest 4th gen firmware into one of these corrupted iPods, they'll at least play the music, even if they won't connect to the PC". Wrong. I still get the old routine of Apple logo, folder icon, "Do not disconnect" for about 5 seconds until it resets itself to the Apple logo, a sad face, and finally a low battery sign (regardless of how charged the battery is) in that exact order. This occurs with 3 of the logic boards. The other logic board, which was originally in the U2 iPod, is able to boot up, and choose a language, but the logic board is broken in that the battery is undetected (no charging, and as soon as you unplug it, poof, its gone). I've tried several batteries that I know work; I am 100% positive it is a logic board issue.
    I've tried diagnostic mode on each and every iPod. On the working 4th gen (with functioning logic board), they pass HDD R/W and HDD SCAN. But they never complete on any other iPod; even after an hour, they've done nothing, and act like they have frozen. I've run the 5-in-1 test on each of these, and they all complete fine.
    So... I guess it all comes down to corrupted logic boards prevent the iPod from properly booting, connecting, and completing diagnostic tests. Is there ANYTHING I can do to rewrite or fix these files? Would connecting to a Mac help at all? (I ask because there is no Mac available to me, not even at a local computer store, but if you guys think it would help, I would go out of my way to the Apple store about 1 hour away). I know Mac's use different formats for the hardware, but I thought this was all hard drive related. Thanks for any help/recommendations/etc.
    Oh, one last note, about that logic board that is able to boot but can't detect the battery: It actually can tell if theres a battery there, but it just doesn't... work. Like, if I have a completely dead battery installed, and I try to plug it in, I get the battery with exclamation point icon. If I plug it in with a battery 50% charged, it will boot and the battery icon will show that is it 50% charged, but it won't charge it, and it still turns off it its disconnected. Any help with this would be great as well.

    I tried running the HP tool today, to see if that would help, but it to was unable to detect my iPod.
    I should also point out that Windows can not detect my iPod either (and thus it has no drive assigned to it).

  • How can a complain about an app basically stealing money?

    hello, i couldnt find any other way to complain apart from forums
    My friend and I bought coins on a game. He bought rather a large amount and put it in alliance. someone else in alliance hacked the game and fed people fake coins and our alliance too. Haypi Kingdom then took the coins (which is fine) banned his account and left it at that. they also too my friend's 650 coins he bought and now refuse to refund or give them back as they were not hacked and were not used.
    The developer refuses to contact us and the support refuses to contact us.
    instead of resolving the issue they are ignoring us. He spent about $50 and they wont refund!
    what can we do or how can i complain?
    there is evidence to show the coins weren't hacked. They just wont give them back.
    we didnt ask for the hacking nor want it. incredibly frustrsating!

    Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can i complain about an advert on a childs app

    my daughter has a tablet and an advert came on which was sexual related,im really upset that these adverts come up on her childrens apps,how can i complain please thank you

    Was it an App Store app?   If so, I would imagine they would almost certainly take up the matter.    If not, you must take it up with the developer.
    In the UK there are authorities that govern advertising standards but for any other countries I would not know.

  • Logic board Failure after 2 years - Macbook Pro 13''

    Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
    I've bought mine 2 years ago and it started to fail. I took it to the technical support and was told that the logic board was damaged and it had to be changed. The warranty expired last november, so I have to pay for it. The problem is the logic board costs almost the price of a new macbook pro.
    It is not possible that Apple think it is ok that a notebook that expensive lasts only two years.
    I'm in Brazil and here there is no Apple store. So I'll probably have to buy another laptop ( and sadly I don´t know if I'm going to buy  a mac again... not with it lasting as little and being the parts so expensive. )

    Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
    I don't have the problem, but it's been percolating on another discussion for several years now:
    https://discussions.apple.com/thread/2675881?start=0&tstart=0
    You might think about posting there, too, so others can read about your issue.

  • Logic board failure after 3 years - the experience

    My MacBook Pro was bought in September 2010. It has been running smoothly until January 2014. Then from 1 day to the next, the MacBook restarted itself randomly 1-2 times / day. Bringing it to the Apple store in Frankfurt, Germany revealed that the Logic Board was broken and needed to be exchanged.
    The person at the Genius bar was very friendly and sympathetic. He told me that this should not happen to an Apple product, ie it should have a much longer life time. He mentioned that the logic board problem is very well known to Apple, but usually manifests within the first 2 years, which is why Apple extended its guarantee to 2 years. In my case however, the failure happened later and he would therefore need to consult with the store manager Roland.
    To my surprise, I learnt that Roland was neither willing to extend the guarantee period, nor was he even willing to speak with me in person. The genius bar person was quite ashamed about this and excused his boss. He advised that I could either exchange the logic board for ~470 Euro or , recommended, buy an entirely new MacBook Pro for which he'd give me a 10% discount.
    Because I needed the laptop urgently for travels to the US with several talks at academic institutions, I reacted quickly and initiated the logic board exchange.
    The repair time took twice as long as originally indicated and it is my impression that the repaired laptop is somewhat slower than the original one.
    I left a message at Apple feedback, so far without a reaction.

    Hi! Does anyone had problems regarding logic board failure on Macbooks Pro 13''?
    I don't have the problem, but it's been percolating on another discussion for several years now:
    https://discussions.apple.com/thread/2675881?start=0&tstart=0
    You might think about posting there, too, so others can read about your issue.

  • How can I complain about an Apple worker to an Apple rep?

    I was recently in an Apple Retail Store and there were two guys who helped me. One was very nice and one was the total opposite. I would like to praise the good one, and complain about the other. One of them was completely rude, and he sneered at us and laughed at us. Where can I report this behavior to another Apple Reoresentative? I would rather it be online, if possible.

    Your best bet would be to contact the store manager directly.

  • How can I tell if the logic board is bad?

    My mom has a flat-panel iMac (20") that has been refusing to boot since this past weekend. My sister and I tried every trick we could come up with to get it to boot, but the only thing that resulted in anything other than a blinking question mark was powering up while holding the eject button. This caused the computer to boot up from the external firewire hard drive. We were not able to get the disc tray to open, so we couldn't start up from the Hardware Test CD. I have two questions:
    Is there a way to physically force the tray to open? (We've tried all the suggestions offered by Apple Support, to no avail, and the iMac has no hole for the old paper-clip trick.)
    Is there a way to tell whether the hard drive is dead or the logic board is bad? We strongly suspect it's one or the other.
    Flat-panel G4 iMac (20")   Mac OS X (10.3.9)  

    Hello! You have one or two problems and both are likely related. The fact that the cd/dvd drive isn't responding indicates problems with it however it could be related to the hard drive problem. The fact that it will boot from another source indicates that the logic board is ok. If you like to tinker then you might want to consider buying a new computer and using the one with problems to learn more about working on one. I've never been a fan of all-in-one type computers because when component goes out you either in for a difficult job in repairing it yourself or you forfeit the value on the component (s) that are still good. That's why I personally think towers are better long term values. Sure they're not quite as "cool" as the iMac but I'd rather pay for computing power and long term useability. Tom

  • How can I complain about erroneous charges to my ITunes account?

    I have had multiple erroneous charges to my ITunes account which ITunes deny is their fault and say I have to ask bank for the refund, also they take approx 5 days to answer any email. I need an email address of someone higher up in customer service who might actually care.

    ... however you can deauthorize older computers you no longer need to have authorized to your account to make way for a new one. If you have access to specific machines you can deauthorize individually inside iTunes, otherwise you can deauthorize all, then (re)authorize the machines you want.
    See HT1420: iTunes Store: About authorization and deauthorization.
    tt2

  • How can I complain about a lack of response to my questions?

    What is iTunes complaints resolution procedure if one does not receive a response to Report a Problem in the iTunes store?

    Depending on what you asked, you may not receive a response. If you are expecting one, allow at least one business day.
    You can contact iTunes Store Support via email here:
    iTunes Store Support

  • TS1702 How do I complain about spamming from App Store vendors

    How do I complain about spamming from Kabam.Com after uninstalling their product and following unsubscribe links?

    I would be pretty upset about this too.
    Read this KB article: http://support.apple.com/kb/HT2727
    It does not specifically recommend this as a solution, but there is a "Report a Problem" link on that page:
    Try that, and follow up with an email to App Store Support:
    Mac App Store:
    http://www.apple.com/support/mac/app-store/contact.html

  • How do i complain about having no use of iphone whilst transferring data therefore to find out if eligable for compensation?

    How do i complain about having no use of iphone whilst transferring data & waiting for updates and used a big chunk of my mobile intenet allowance as had it plugged into laptop all day!-therefore to find out if eligable for compensation?.

    Nothing is ever as easy as it should be, though I've no idea what you were doing that took so long. Takes at most 5 mins to insert a SIM card, choose a language and activate the phone. At that point it is working. Another 5-10 mins should get you connected to your email account. You can add media & apps when you're not busy doing something else, and the phone can still make & receive calls while you're doing that!
    The web is geared towards always on all you can eat broadband. If you run mobile broadband with a data cap or escalating charges then you need to manage the usage carefully, it is nobody else's problem.
    Sorry if I've come over a trifle harsh on your first visit here, but these forums are for users to help each other resolve technical issues. However badly your first day setting things up went there is nothing to be done about it now, A little research, or a chat with a knowledgeable friend or colleague, or getting the phone set up at the store would have made it easy. Chalk it up to experience and move on.
    tt2

  • Where can I complain about a bad HP Service Center (India)?

    Hi,
    I have my hp laptop under warramty. I have a faulty dvdwriter. I took to my service center. They said they will inform me when the writer stocks come to their office. Its 15days now and everyday I call them and each day they reply that no stock has arrived. I am very frustrated now. Where can i complain about this service center (except in consumer court)?

    Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
    http://welcome.hp.com/country/us/en/wwcontact_us.html
    This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
    Thanks!
    Clicking the "Kudos star" to the left is a great way to say thanks!
    When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
    Rules of Participation

  • I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

    I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

    With a new account, you'll need to rebuy the games.
    Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want.  But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
    If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  This only disconnects the device from that account, no data is lost on icloud.  Then enter the account ID that you want to use.
    To create a new icloud account, go to
    http://www.apple.com/icloud/setup/

  • To test how can we use the opt  'logical file name' to name the file based

    Hi Sir/Madam,
               to test how can we use the opt  'logical file name' to name the file based on the selection made in the dtp run for extracting data as flat file.

    Hi Vishali,
    In the DTP select the file location as application server and give the logical file path. The actual file and logical path can be created using transaction "FILE" and "AL11".
    Rest of the process is same as that of extraction from local file.
    Regards,
    Durgesh.

Maybe you are looking for

  • Can print via email but not via wireless

    I have set up my new HP printer and it was working fine but now i can only get it to print via the hpeprint email address and it doesn't print through wireless.

  • When I select a link to open in new tab or even just to open the page that opens is not what I choose. Istead I get random sites

    I've tried various viris scanner programmes etc but I am still haveing trouble in Firefox (not in IE). Whne I select a link to open it quite often takes me to a comletly different page

  • Dowanload pdf file stored in table as blob data.

    Hi, Ive critical thing to do: creating a link on a page region to download pdf files stored in a table as blob files. Ive a set of these pdf files in my table but now i need a way to download(not upload) these files onto local drive....any idea on th

  • 201 Movement Type Excise

    Dear All, I want to capture only Part I entries while doing a goods issue movement type 201 in MIGO. But when i select the option and put Classification type as IPD, then on check of document, the system gives me error to put Customer number and Exci

  • Keyboard for video editing in FCE

    Hi all I am looking for at video editing keyboard to go with FCE. Preferably with a shuttle weel, coloured keys and light in the keys. Was looking at the Bella Prof. Series 3. Has any of you experience with this keyboard or any other keyboard that yo