How claim money back

I buy this applications thinking that will help but it was not what I want. I want a program to use microsoft office 2010
The wrong information to prevent to buy this product that is not what search for! Remove this application from your apple store!

You are not addressing Apple here at all.
We are users just like you.

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How request money back form an application?

Hi all,
yesterday i bought a new apps called "Crazy moto 2" payed 2,34€ on app store.
this game is the same (same levels) of "hello moto" from the same developer. I WANT MY MONEY BACK.
how request?
thanks

You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.

I just but a app not working how get money back

i just but a app not working how get money back

You've tried deleting and redownloading the app via the Purchased tab in the App Store app on your device, and tried contacting the developer ? If you have and the developer can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

HT3702 I was billed twice for the same products how can I claim my money back?

Hi I bought TV shows from the ITunes store and was billed twice how can I claim my money back?

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Someone has been using my account to download apps how do i claim the money back?

someone has been using my account to download apps how do i claim the money back?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
If that is true, then you need to promptly secure your account by resetting the Apple ID's password;
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Apple considers all sales as final, but has been known to offer a one time refund.
iTunes Support -
http://www.apple.com/support/itunes/

HT5622 When I was update free OS update I was charged 60 INR four times, I don't how to claim my money back. Could you please help to get my money back?

When I was update free OS update I was charged 60 INR four times, I don't how to claim my money back. Could you please help to get my money back?

Did you add or change your credit card details on your iTunes account when downloading them ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

I just bougth an app that do not work how to claim my money back

How to claim my money back?

The only way to do this would be to contact the iTunes and App Store support team at Apple. They only work through email/chat.
They can be contacted here:
https://expresslane.apple.com/Issues.action

TS1702 Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

Renewed my subscription with the Sun app, was charged £0.69 but app won't load seem that I am not the only one having issue with this app. How can I claim my money back?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

TS1424 i bought a book and itunes charged me three times for the same book, how do i submit a claim to get the money back and where do i find then form

i bought a book and itunes charged me three times for the same book, how do i submit a claim to get the money back and where do i find then form

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT204266 Money has been wrongly taken off my account and i need to have it refunded. How do i claim it back?

I have been charged £6.99 for a stupid app and i need the claim it back. I have tried all the possible F&Q and followed the steps but dont get anywhere.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Buongiorno Pests- How to get your money back and why you should

Buogiorno, make millions from thousands of us who unknowingly are subscribed to services which we had no idea about. It is easy to get a refund and the service stopped because they are very aware that what they are doing is wrong, but they rely on the hundred and thousands of us who dont check our bills because lets face it a mere £1.00 here and there will not alert you. The reason I was alerted was because I have 4 children all who have Iphones and they are all on my 1 account and I pay a nominal amount on a contract, which all of a sudden started to go over by £11 one month and now the 4th month it has gone over by £50.00 all because of Buogiorno, none of my teenagers knowingly subscribed to anything I contacted Tmobile who immediately blocked the intrusive company from any future attempts at taking money, but they could do nothing to stop them from taking money for the things we had subscribed to albeit without our knowledge. Tmobile sent me the following information 0207 6499customercareuk@buongiorno I called them on a Sunday, got a response but had to wait patiiently on the phone going through all the options until I got to a human being. I was direct, saying you have essentially stolen money from my account and I want my money back for every single phone as we had not subscribed to any such service. The lady at the end of the line, was very nice very accomodating and effortlesly proceeeded to de-subscribed me, and even asked, "Do you want a refund for this account" so make sure you make it clear you want a refund because otherwise they will simply stop future payments coming out. it is clear that customer services are very very well trained in handling what they know is happening every day, complaints and refunds, and they happily oblige, lets face it the number of us asking for our money back is few in comparison to the hundred and thousands who dont even know whats going on. This is a multi million dollar law suit waiting to happen, any one out there with the time and money to take this giant fraudster on will make a difference.- These fraudsters are pretty cleaver a couple of pounds from hundreds and thousands of people accross the world will make anyone a multi millionaire if not billionaire. They still make you go through hoops to get your money back- sending you an email, then you have to apply for your refund quoting the refence number they give you and it can take up to 7 days and maybe 48 hours to get the email from them, basically they hope you dont bother feeling happy that they agreed to refund you. Do note that the advisor's are so well trained that they will not argue with you, will not agree or disagree to anything you say, simply give you a reference number for the call and a reference number for the refund, thanking you all the way. Thousands of us have made millions and the same thousands of us can BREAK THEM-PLEASE GO AND GET YOUR MONEY BACK TODAY!! and lets show them that covert fraudulent business will not get the better of us all the best I hope it helps and dont take no for an answer!!

After having been ripped off since March 2014 to the tune of 82p plus VAT per week, I decided to find out a little more about this Company and I called them directly....much to their surprise..! Save yourself the bother of using the Customer Care number with it's barrage of automated questions and call the Buongourino offices in Shoreditch directly. They are based at 57-63 SCRUTTON STREET, LONDON , EC2A 4PF. Call them directly on 0207 613 6000 and you will be expressed through to Customer Services person and offered a refund via PayPal without any questions. ******************** C A L L O N T H I S N U M B E R TO G E T S T R A I G H T T H R O U G H ************************** •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 0 2 0 7 6 1 3 6 0 0 0 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• (do not bother with the official Customer Services no. 0207 649 9636 - this is possibly a costly diverted internet number, not local) ***********************************************************************************************************************************************************A rather alarmed and flustered Buongiorno receptionist initially denied knowing anything about this iFortuneCookie phone app scam , but coudn't hide it and then very swiftly put me through directly to an actual customer services agent who had a well rehearsed and scripted reply for everything.I suggested that I was about to issue Boungiorno UK Ltd with a claim for my money back through the small claims court to which she explained that their process is fully legal. Sadly, it probably is, but is morally twisted in my opinion.However, she struggled to talk me through the process of how I might have unwittingly signed up, but she let slip at one point that the 'subscribe' button is actually a 'play now' button.This practice is totally immoral, deceptive and it is hard to believe that this is legal. I asked for the name and addresss of their CEO or Managing Director as I would like to send him/her a personal letter or maybe even arrange a face to face conversation to explain to me how they operate, but she refused to give out this information.I have yet to see if the refund happens..!If I do not receive a refund soon, I will be taking a visit to their offices, at 57 Scrutton Street to politely collect my refund in person.. I will keep you posted.. FYI: Companies House information: Name & Registered Office:
BUONGIORNO UK LIMITED
57-63 SCRUTTON STREET
LONDON
EC2A 4PF
Company No. 04101267Tel 0207 613 6000

How do I get my money back when I talk to people who run me in circles? (for their amusement)

How do I get my money back? I tried to buy a phone from Verizon over the phone. They sent me a refurbished phone (without my knowledge) that allowed me to activate a pay as you go account. Then the phone would not open, so I could not use the account. I immediately contacted the number provided in the box and after a couple of hours I finally was able to get the helper to do a 14 day refund deal. I told him I was unhappy because I got a phone that did not work and wanted to quit the account and get a refund. Now it is going on a month later (tomorrow will be a month) and I still cannot get my money back. Although I have been informed that...
1) my money was posted to my account of the card I payed with. (lie)
2) Although I was assured that they had received my returned phone, another person informed me that there is no record of the phone being returned. (lie)
3) I was informed that there is no record of me paying with a credit card. (lie)
Does anyone know how to contact someone that can be truthful and help me?

Contact the credit card company and have them do a charge back.
Tell them the device was not new, and it was broken on receipt, tell them you cancelled the service and that you want your money back.
They will reverse the charge
The return phone not received scam is quite often posted here. Just search the forum. All you need is a tracking receipt to show it was given to the post office, or even scanned any place along the way and you are not liable.
Small claims court just loves these cases.
Good Luck

I bought a book for £10.99. When downloaded, it showed it had only 46 pages and had loads of spelling mistakes. How can I get my money back from iBooks?

I downloaded a book from iBooks and it only had 46 pages and had loads of spelling errors. How can I claim my money back? Before the download, it did not show how many pages the book contained like it normally does.

use the Report a Problem link on your receipt or in the purchases area of you iTunes account.

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

How claim money back

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