How do I complain about apple online?

Hi
On Black Friday I ordered a Jawbone Up Band from Apple online and received the reduction in price.  The shipping date was January 25 but I was fine with that.  Just today I got an e-mail saying that they will no longer be carrying this product and the order is cancelled. I could have gone to a store for this product on the Friday had I not ordered online so I'm really ticked about this.  No explanation about why or apologies or anything - not impressed.
When I tried to access service to ask these types of question I was advised that I would have to purchase a service call.  I am not impressed.

this is apples ear
http://www.apple.com/feedback/iphone.html

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